Nice to have (not required): experience in construction, surveying, agriculture, energy, or facilities; experience with 360 cameras, RTK/PPK, GIS/CAD/photogrammetry tools; familiarity with APIs/SSO/SQL, JIRA, Confluence, Zendesk, Google Workspace; fluency in another language (e.g., Korean, Japanese, Spanish, Portuguese); interest in photography or imaging. Reporting to the Manager of Product Support, your work keeps customers productive on high-stakes projects and feeds real customer signals back into how we build and support the platform.