Key Responsibilities You'll help our customers drive digital innovation by: • Bridging business strategy and technology by defining enterprise strategic solutions that modernize systems, improve processes, and support scalable growth• Gathering, analyzing, and documenting functional and technical requirements for new projects, enhancements to existing solutions, and production issues reported by end users• Guiding and advising users in formulating requirements, exploring alternatives, and understanding the implications of new or revised enhancements• Translating business requirements into creative and effective technical designs that drive operational excellence• Participating in planning and analysis of business requirements for system changes and enhancements, contributing to well-informed decision-making• Creating testing and implementation plans, including user training and documentation to ensure successful deployments Qualifications Required: • SFDC Certification (Administration or Business Analyst) is a must• Strong knowledge of the Global Sales and Customer Success Zone business processes• Bachelor's degree in Business, Information Technology, or equivalent professional experience• Demonstrable experience in operations for a software company, demonstrating understanding of enterprise environments• Excellent analytical and problem-solving abilities with a high level of attention to detail• Excellent verbal and written communication skills in English for global collaboration Preferred: • Knowledge of Siemens business processes and software systems• Ability to customize applications (creating new fields, workflow rules, email alerts, flows, validation rules, profile and permissions management)• SAFe Product Owner certification Why Us At Siemens Software, flexibility is how we work-hybrid by default, built on trust and autonomy. Experience level Experienced Professional Job type Full-time Work mode Remote only Employment type Permanent Location(s) Salem - Oregon - United States of America Company Overview We are a leading global software company dedicated to the world of computer aided design, 3D modeling and simulation- helping innovative global manufacturers design better products, faster!