UNKNOWN

FEED

This role requires deep expertise in SaaS and cloud-based CX solutions, proven success in enabling organizational change, and strong acumen in digital support models and AI-driven solutions to scale support efficiently. Requirements: 10+ years of progressive leadership experience in technical support, customer success, or customer-facing SaaS operations, preferably in the Customer Experience (CX) technology space.

YEAR

Genesys

Director, Product Support - US West

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Utilizing industry best practices, methodologies, and process controls, the Sr Implementation Consultant will be responsible for working with a project team to deliver enQuesta CIS solutions and associated value-added services to both new and existing customers. With cloud-based deployment, SOC 2 Type II certification, and interoperability with meter data systems, GIS, and financial tools, Systems & Software delivers stability, security, and flexibility that utilities can trust.

Harris Computer Systems

(Remote) Sr Implementation Consultant

FULL_TIME

OTHER

Strong understanding of FedRAMP security requirements and NIST 800-series frameworks (including NIST 800-53, NIST 800-171, and NIST Risk Management Framework principles), and their application to network design, security controls, risk management, compliance, and operations within regulated environments. Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.

MAXIMUS provides business services to help governments operate health and human services programs, mostly at the state and national levels. The company's health services segment offers outsourced program management and administrative services,

Maximus

Director - Network Engineer - DevOps, AI, CMMC

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In this capacity, you will help synthesize input from across the business to produce credible, differentiated, and fast-turn responses to customer information requests, briefings, demonstrations, white papers, RFIs, and RFP inputs supporting agencies such as CMS, HRSA, VA, HHS, and state Medicaid programs. Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.

Mission Technology Champion /Federal Health - RFI & RFP, Gov Proposal

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.

Manager - Call Center (Remote)

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. The ideal candidate possesses deep technical expertise in the Appian platform, strong SQL skills, and a proven ability to thrive in Agile and SAFe environments.

Appian Developer

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - E xperience across the Air Force and Space Force Military Departments and CYBERCOM, with demonstrated experience comprised of technical operational, sales, proposals and capture management within those organizations is required.

Senior Director - Capture (Air Force & Space Force)

CDC INFO offers customer service via phone, email, and chat to provide the most up-to-date, reliable, consistent, and science-based health information on more than 750 health and COVID related topics. This is a bring your own device position which requires you to provide your own Smart Phone, personal computer, webcam, & headset with microphone (Tablets, iPads, and Chromebooks are not permitted.).

Bilingual Health Coord RN (CDC, Temporary, Remote)

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. The Training Specialist supports the U.S. Office of Personnel Management’s (OPM) administration of the FEHB Protection Act by developing and delivering training for Customer Service Representatives supporting Federal Employees Health Benefits (FEHB) and Postal Service Health Benefits (PSHB) Program enrollees.

Specialist - Training (Limited-Service, Remote)

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. This individual will leverage deep knowledge of the federal marketplace, acquisition processes, budget cycles, and emerging industry trends to develop impactful campaigns, sales enablement programs, executive communications, and customer engagement experiences.

Federal Marketing Principal Specialist (Hybrid Remote: McLean, VA/DC Area)

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. We are looking for a highly skilled technical Lead Appian Developer to drive the design, development, and implementation of complex case management and workflow automation solutions in a federal environment.

Lead Appian Developer

Branding and Marketing Manager position supports the development and execution of enterprise brand and integrated marketing strategy, helping translate strategic direction into compelling campaigns, content, digital experiences, and market-facing activation. Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.

Senior Branding and Marketing Manager (Hybrid Remote: McLean, VA/DC Area)

Lead and develop program resources (direct reports and/or matrixed team members) through clear goal setting, prioritization, coaching, performance feedback, and escalation management; drive accountability by influence across engineering, product, operations, and vendors to deliver integrated program outcomes. Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.

Senior Technology Project Manager - Enterprise Technology PMO

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Work as an integral part of the capture and proposal team, assisting in the development of competitive pricing strategies, developing scoring sensitivity analyses, projecting competitive behaviors, identifying risks, and interpreting solicitation requirements.

Principal Analyst - Senior Pricer

We are looking for a certified Epic Radiant Analyst to support Radiant build, optimization, and ongoing support. The role involves close collaboration with clinical and technical teams and occasional onsite engagement.

ClinDCast LLC

Epic Radiant Analyst

Active New Hampshire independent clinical licensure as a Licensed Independent Clinical Social Worker (LICSW), Licensed Clinical Social Worker (LCSW), Licensed Clinical Mental Health Counselor (LCMHC), or Licensed Marriage and Family Therapist (LMFT) or comparable independently practicing behavioral health clinician. - Active independent clinical licensure as a Licensed Independent Clinical Social Worker (LICSW), Licensed Clinical Social Worker (LCSW), Licensed Clinical Mental Health Counselor (LCMHC), or Licensed Marriage and Family Therapist (LMFT) or comparable independently practicing behavioral health clinician.

Licensed Clinical Assessor - (Remote)

Oversee architecture changes for all data ingestion solutions and provide technical advice on complex data mappings and transformations, including production support guidance, researching, and responding to security vulnerability findings, and working with multiple vendors and teams to leverage existing architecture components. - Facilitate the creation of architectures that consider how the current system interacts with other internal and external systems and environments and ensure that the new system behaves and performs correctly, including: prioritizing backlog projects and coordinating with system and network administration personnel on maintenance, upgrades, changes, and performance needs.

Enterprise IT Architect

PERMANENT

Smith Water Treatment’s resources and value-added programs to drive success and loyalty within their assigned market and gather voice of customer feedback to assist in the creation of new programs and solutions to tackle future water or business challenges. The company is one of the world’s leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications.

A.O. Smith

Regional Sales Manager- Northeast

2 Supporting new entrants through coaching - engaging with new starters individually and in group sessions to build confidence, competence, and clinical capability. This will be a mixture of observations of assessments, completion of assessments, coaching, supporting new entrant training as needed and liaising with management.

Clinical Support Coach - Stage 3 (WCA)

The role collaborates closely with Operations, Knowledge Management, Quality, Technology, and program stakeholders to rapidly gather requirements, validate content, incorporate changes, and ensure training prepares CSRs to accurately and consistently support program requirements at launch and throughout ongoing operations. Instructional Designer supports the U.S. Office of Personnel Management’s (OPM) administration of the FEHB Protection Act by designing and developing training solutions for Customer Service Representatives supporting Federal Employees Health Benefits (FEHB) and Postal Service Health Benefits (PSHB) Program enrollees.

Work From Home Jobs in Pittsfield, MA

Director, Product Support - US West Genesys

(Remote) Sr Implementation Consultant Harris Computer Systems

Director - Network Engineer - DevOps, AI, CMMC Maximus

Mission Technology Champion /Federal Health - RFI & RFP, Gov Proposal Maximus

Manager - Call Center (Remote) Maximus

Appian Developer Maximus

Senior Director - Capture (Air Force & Space Force) Maximus

Bilingual Health Coord RN (CDC, Temporary, Remote) Maximus

Specialist - Training (Limited-Service, Remote) Maximus

Federal Marketing Principal Specialist (Hybrid Remote: McLean, VA/DC Area) Maximus

Lead Appian Developer Maximus

Senior Branding and Marketing Manager (Hybrid Remote: McLean, VA/DC Area) Maximus

Senior Technology Project Manager - Enterprise Technology PMO Maximus

Principal Analyst - Senior Pricer Maximus

Epic Radiant Analyst ClinDCast LLC

Licensed Clinical Assessor - (Remote) Maximus

Enterprise IT Architect Maximus

Regional Sales Manager- Northeast A.O. Smith

Clinical Support Coach - Stage 3 (WCA) Maximus

Sr Specialist - Instructional Design (Limited-Service, Remote) Maximus

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