Responsibilities for this position include but are not limited to answering a multi-line call queue, monitoring wait times, limiting dropped calls, appropriately screening calls prior to transferring to other departments, understanding the proper workflow of clinical inboxes and how to create patient cases accurately, have an understanding of all scheduling policies and accepted insurances, accurately schedule all appointment types and document on all appointments as outlined in scheduling policies, make relevant notes in chart from patient interactions using patient cases, review of and advising patients of balances when scheduling, daily review for openings/cancelations and ensure schedules are filled and appropriately communicating with senior schedulers regarding provider schedules as needed. Education/Experience:Required: High School diploma or equivalentPreferred: 2 years of medical office experiencePreferred: Athena ExperiencePreferred: Experience in a remote work environment Certificates and Licenses:Valid Driver's License Language Ability:Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.