Vice President of Operations Pro Mach IncVice President of OperationsILThe Vice President of Operations will be responsible for providing direction and daily oversight of cross-functional teams to deliver high-quality packaging equipment on time and within budget, while fostering a culture of continuous improvement, operational excellence, and safety. Utilize Lean tools to provide a visual workflow, including a visible working schedule and celebrations of successful continuous improvements.
VICE PRESIDENT OF OPERATIONS, THE UNIVERSITY OF CHICAGO Compass Group North AmericaVICE PRESIDENT OF OPERATIONS, THE UNIVERSITY OF CHICAGOChicago, IL$165,000–$185,000 / yearBecause this position requires you to perform services in an educational facility, there may be periods when the Company does not require you to perform work (such as winter and summer breaks when food service needs decline or cease). Job Summary: As part of the Chartwells Higher Ed Team, you will support the business to promote effective operations from sourcing to service, as well as implementing successful long term strategic plans that align with client objectives.
Senior Vice President of Operations The Jacobson GroupSenior Vice President of OperationsTennessee, TennesseeAgency and Founder Relationship Management - Serve as primary liaison to independent agency founders and key staff, foster collaboration and team cohesion, gain buy-in for operational changes, and communicate benefits, including impacts on management incentive units. Strategic Revenue and Contract Optimization - Align revenue-related activities, processes, and resources for efficiency and profitability, negotiate better contracts with carriers, and leverage combined agency scale.
Vice President of Operations ROLINC StaffingVice President of OperationsChicago, GeorgiaSince 1991, we’ve specialized in matching skilled trades talent with manufacturing, distribution, and construction companies – providing temp-to-hire, direct hire, and career-advancing opportunities. Originally founded as Resumes On-Line, Inc., we evolved into a niche staffing firm focused on building strong teams in hands-on industries.
Vice President of Operations - Bally's Casino Compass Group North AmericaVice President of Operations - Bally's CasinoChicago, ILTwice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy's diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games. As Vice President of Operations, you will provide strategic leadership for all hospitality operations at Bally's Casino Chicago, ensuring exceptional guest experiences while driving operational excellence, financial performance, and team engagement.
Regional Vice President of Operations RPM LivingRegional Vice President of OperationsChicago, Illinois$175,000–$185,000 / yearFull timeConduct monthly meetings with HR, Marketing, Performance, Talent Management, Capital Management and Facilities teams to ensure alignment and address operational challenges. Participate in client visits and operations calls, focusing on underperforming assets to deliver actionable solutions and maintain strong relationships.
Vice President of Operations The Related Companies LPVice President of OperationsChicago, ILThe Vice President of Operations reports to the Senior Vice President of Related Management and provides senior executive leadership over the full operational performance of the Midwest luxury and mixed-income rental portfolio, including flagship properties such as The Row Fulton Market, 500 Lake Shore Drive, 400 Lake Shore Drive, and pipeline assets. Recruits, develops, and retains a high-performing leadership team including Regional Managers, General Managers, and Assistant Managers; establishes clear performance expectations and accountability structures for all direct and indirect reports.
Vice President of Operations - Multifamily Rentals RelatedVice President of Operations - Multifamily RentalsChicago, IllinoisResponsibilities: The Vice President of Operations reports to the Senior Vice President of Related Management and provides senior executive leadership over the full operational performance of the Midwest luxury and mixed-income rental portfolio, including flagship properties such as The Row Fulton Market, 500 Lake Shore Drive, 400 Lake Shore Drive, and pipeline assets. Recruits, develops, and retains a high-performing leadership team including Regional Managers, General Managers, and Assistant Managers; establishes clear performance expectations and accountability structures for all direct and indirect reports.
Regional Vice President of Operations Roscoe Property ManagementRegional Vice President of OperationsChicago, ILConduct monthly meetings with HR, Marketing, Performance, Talent Management, Capital Management and Facilities teams to ensure alignment and address operational challenges. Participate in client visits and operations calls, focusing on underperforming assets to deliver actionable solutions and maintain strong relationships.
Vice President of Operations Cory Executive RecruitingVice President of OperationsChicago, ILThis hands-on leader will direct daily operations across these amenity-rich towers, establish scalable processes, and bridge building staff, asset management, and executives to elevate both resident and employee experiences. To support their expanding portfolio, they seek a VP of Operations to introduce institutional discipline, hospitality-driven service, and operational rigor, freeing executive leadership to focus on strategic growth and capital relationships.
Senior Vice President of Operations - KemperClubs KemperSportsSenior Vice President of Operations - KemperClubsNorthbrook, IllinoisThis role will oversee the portfolio of owned, leased, and third-party managed private clubs nationwide and will be accountable for driving operational excellence, member satisfaction, financial performance, leadership development, and long-term asset value creation across the KemperClubs platform. Recruit, coach, mentor, evaluate, and develop Vice Presidents, Regional Operating Executives, General Managers, and senior club leaders while building leadership bench strength and succession plans across the portfolio.
Vice President Operations North America Hitachi LtdVice President Operations North AmericaChicago, ILRemote$225,000–$270,000 / yearLeadership Experience Proven track record of leading teams and managing projects with a strategic oversight of a specific product or product group. Lead culture and behavioral change to continuously improve performance by driving continued improvements in compliance productivity delivery and cost optimization year on year.
Senior Vice President of Operations - KemperClubs Kemper Sports Management LLCSenior Vice President of Operations - KemperClubsNorthbrook, ILPart timeThis role will oversee the portfolio of owned, leased, and third-party managed private clubs nationwide and will be accountable for driving operational excellence, member satisfaction, financial performance, leadership development, and long-term asset value creation across the KemperClubs platform. Recruit, coach, mentor, evaluate, and develop Vice Presidents, Regional Operating Executives, General Managers, and senior club leaders while building leadership bench strength and succession plans across the portfolio.
Vice President - Operations (Supply Chain) Concordance Health Solutions LLCVice President - Operations (Supply Chain)ILRemote$150,000–$198,000 / yearThe Vice President of Operations also plays a critical role in guiding the Environmental Health and Safety (EHS) team, ensuring that comprehensive safety protocols are established, communicated, and strictly followed to maintain a safe working environment. Concordance Healthcare Solutions, LLC is committed to being the most respected, innovative, national, multi-market healthcare solutions company earning the highest level of trust by operating with integrity, unwavering commitment and exceptional service through our culture of excellence.
Vice President of Operations Scion Staffing IncVice President of OperationsChicago, ILScion Executive Search has been engaged to conduct an immediate search for a Vice President, Operations for our client, a mission-driven acute care hospital committed to delivering compassionate, high-quality healthcare to its community. The Vice President, Operations oversees core hospital functions including clinical and non-clinical departments, driving process improvement, optimizing patient flow, and ensuring alignment with strategic, regulatory, and financial goals.
Vice President, Operations Nidec Motor CorporationVice President, OperationsChicago, ILOur product line features a full line of high efficiency motors for industrial applications in water treatment, mining, oil and gas, and power generation, and for commercial applications such as pool and spa, condensers, cooling towers and large refrigeration units. With direct accountability for MOEN-wide initiatives and influence across global business unit operations, the VP ensures alignment with the overall MOEN strategy and drives excellence in quality, safety, delivery, cost, and innovation.
Vice President of Casino Operations PENN Entertainment IncVice President of Casino OperationsJoliet, ILWe've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino. The Vice President of Casino Operations will serve as a strategic partner and key member of the executive leadership team, overseeing all aspects of the day-to-day casino operations as well as the strategic direction for the property.
Vice President of Casino Operations Hollywood Casino JolietVice President of Casino OperationsJoliet, IllinoisFull timeWe’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®. The Vice President of Casino Operations will serve as a strategic partner and key member of the executive leadership team, overseeing all aspects of the day-to-day casino operations as well as the strategic direction for the property.
Vice President of Global Operations Nidec Motor CorporationVice President of Global OperationsHoffman Estates, ILJob Summary: The role is as a proactive member of the Senior Management team of Nidec Traction to Create, Deliver, and Manage Strategies to achieve operational excellence within the manufacturing footprint of the business to achieve the ambitious targets of Safety, Quality, Cost, Delivery and drive Continuous Improvement across all manufacturing related areas of the business. Global Mindset Leadership Capability Ability to work in Matrix Org Operates with Nidec Values Customer Focus Strategic Thinking Problem Solving Change Management Building Effective Teams Action Oriented Complexity Management Being resilient Collaborates Effective Communicates.
Vice President of Distribution Operations UlineVice President of Distribution OperationsWaukegan, ILAs Vice President of Distribution Operations at Uline, you'll oversee 29+ million square-feet of warehouse space to improve operations for a growing North American company. Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.
VP, Head of Policy & Data Operations (remote) Broadridge Financial Solutions IncVP, Head of Policy & Data Operations (remote)Chicago, ILRemote$200,000–$225,000 / yearThis role ensures that client-defined policies are accurately translated into scalable data frameworks, validated with precision, and operationalized to support high-quality proxy research and voting execution globally. Partnering closely with the Head of Custom Policy, who owns client policy design and implementation, this role is accountable for data integrity, operational excellence, and the consistent delivery of policy-driven insights that enable institutional investor stewardship teams.
VP of Operations-AUT Leap BrandsVP of Operations-AUTChicago, ILFull timeThe Vice President of Operations (VPO) is responsible for leading and scaling day-to-day operations across all care centers, ensuring high-quality service delivery, operational excellence, and sustainable growth. Partner closely with Clinical Directors and executive leadership to support high-quality, ethical, and compliant care services.
Vice President, Operations- North America Entegris IncVice President, Operations- North AmericaAurora, ILThe Vice President, North America Operations is accountable for end-to-end operational execution across North America, ensuring reliable, secure, and scalable delivery of products and services that support Materials Solutions' (MS) customers, partners, and internal stakeholders. This executive leads multi-site and distributed teams and drives operational excellence across service delivery, supply chain and logistics, customer/field operations, business continuity, and governance-balancing performance, cost, risk, and employee experience.
Vice President, Operations-Palos Community Hospital Northwestern Memorial HealthCareVice President, Operations-Palos Community HospitalPalos Heights, ILResponsibilities: The Vice President, Operations is an officer of the corporation and has the primary authority and responsibility for the development of operations, the development of operations services policies, and the development and evaluation of clinical programs and services and program administration for the corporation, including but not limited to the following: Ensures that the corporation meets its long-range strategic plan and annual operating goals, including quality objectives; provides oversight to the annual implementation of the strategic plan to ensure quality priorities are established and accomplished. The Vice President, Operations will work closely with key internal contacts, including the President, Senior Vice Presidents, other Vice Presidents, department directors and medical staff to ensure a successful on-going function.
NewVice President of Manufacturing ConfidentialVice President of ManufacturingChicago, ILThe ideal candidate will be degree-educated in chemical engineering, chemistry, or a related discipline, with an in-depth background in manufacturing leadership within the specialty chemicals sector, particularly in continuous process and batch production facilities. The position is pivotal in the company's transformation towards a more efficient, profitable, and agile group, and the Vice President of Manufacturing will play a key role in aligning technology with the main markets and tailoring solutions to meet customer needs.
Home Health Area Vice President Operations Elara CaringHome Health Area Vice President OperationsDes Plaines, IL$125,000–$160,000 / yearThe AVP is responsible for ensuring that their area adheres to all State, Federal, contract/payer and Elara Caring regulatory requirements necessary to maintain operations, which may include any applicable accreditation bodies or governing entities. Being a part of something this great starts by carrying out our mission every day through your true calling: developing an amazing team of compassionate and dedicated healthcare providers.
VP of Operations Bath ConceptsVP of OperationsLibertyville, ILFull timeResponsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Prioritize, schedule and delegate work assignments and directly supervise the manufacturing staff to ensure the achievement of production objectives at the lowest cost consistent with company quality requirements.
Vice President, Critical Operations Stack InfrastructureVice President, Critical OperationsElk Grove Village, ILVice President of Operations, this position serves as the executive owner of campus operations, ensuring safe, reliable, and efficient performance of mechanical, electrical, fire life safety, and base building systems while simultaneously driving commercial outcomes, client satisfaction, and long-term value creation. This role functions as the campus leader for critical infrastructure, with responsibility spanning P&L ownership, client relationship governance, operational excellence, risk management, and organizational leadership.
NewSenior Vice President of Manufacturing & Supply ConfidentialSenior Vice President of Manufacturing & SupplyChicago, IL$101–$200 / hourThe ideal candidate will have a degree in a relevant field, at least 15 years' experience in pharmaceutical manufacturing, and a proven track record in leadership, particularly in the area of cell therapy manufacturing and supply chain management. Applicants for the SVP of Manufacturing and Supply position at the company should have a degree in biochemistry, chemical engineering, biotechnology, or a related field, with a minimum of 15 years' experience in pharmaceutical manufacturing, technology transfer, or process development.
Vice President, Global Human Resources Technology & People Operations TransUnionVice President, Global Human Resources Technology & People OperationsChicago, IllinoisFor You : Grow and recharge with tuition reimbursement, flexible time off for exempt employees or paid time off for nonexempt employees, up to 12 paid holidays per year, commuter benefits, employee discounts, charitable gift matching, and paid volunteer time off, plus corporate volunteer events that make it easy to give back. At TransUnion, actual compensation is based on careful consideration of additional factors such as (but not limited to) an individual’s education, training, work experience, job-related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations.
Vice President Retail Fulfillment Center Operations Ashley Furniture Industries IncVice President Retail Fulfillment Center OperationsRomeoville, ILSummary: Ashley Furniture is seeking a dynamic and results-driven Vice President of Retail Distribution Center Operations to lead and optimize a large-scale, multi-site retail distribution network. This executive will be responsible for end-to-end operational leadership, ensuring best-in-class service, efficiency, and scalability across all retail distribution centers.
NewSenior Vice President, Specialty Operations Option Care Health IncSenior Vice President, Specialty OperationsIL$268,135.68–$446,875.66 / yearThis leader will partner closely with Commercial, Clinical, Finance, Technology, Payer Strategy, Market Access, and Manufacturer Relations leadership to accelerate growth across chronic, rare, orphan, oncology, and other complex specialty therapeutic categories while maintaining industry-leading patient outcomes, compliance, quality, and service excellence. This executive will be responsible for the end-to-end leadership of national specialty pharmacy operations, including specialty dispensing, patient services, access and reimbursement, revenue cycle management, buy-and-bill operations, pharmacy fulfillment, clinical operations, patient onboarding, digital enablement, and enterprise operational excellence.
Vice President, Sales Operations KeHE Distributors, LLCVice President, Sales OperationsNaperville, IllinoisFull timeYou will be building a strategic enablement roadmap aligned to KeHE's commercial priorities; building a centralized content library of playbooks, case studies, negotiation tools, and account planning resources; and creating onboarding programs that accelerate ramp time alongside ongoing training that builds lasting commercial capability. That means owning the commercial operating cadence across performance reviews, account planning, pipeline management, and governance; leading territory design, quota setting, coverage modeling, and productivity analysis; and building data-driven sales forecasting powered by predictive analytics and historical trends.
VP Market Operations Unified Women's HealthcareVP Market OperationsIllinoisFull timeThrough 815+ clinics, 23 IVF labs, nationwide telehealth capabilities and targeted case management, our 2,700+ independent, affiliated providers deliver comprehensive women’s health services and continuously work to implement methods and develop techniques or platforms that improve the healthcare experience. We remain focused on enabling the discovery of new ways for our affiliated providers to deliver the high-quality care experience women deserve, in the ways they most wish to receive it, and collaborate across our community to make our vision a reality.
Vice President, Production Operations FictivVice President, Production OperationsSchaumburg, ILRemote$50,000–$80,000 / yearWork closely with cross-functional leadership across MISUMI Americas — including Sales, Technology, Operations, Engineering, Finance, and Quality — to ensure that the Production service offerings being developed achieve strong product market fit, are operationally deliverable at launch, and continue to evolve based on customer and market feedback. Accountable for key performance metrics for our production programs across all regions, including metrics such as Profit (Gross Profit, Contribution Profit), Delivery Performance (OTd), Quality (Defect Rate, Escaping Defects), NPS, Manufacturing Margin and PPV.
NewVice President, Risk, Operations & Export Navistar International CorpVice President, Risk, Operations & ExportLisle, ILWorking closely with executive leadership, the incumbent leads cross-functional initiatives, optimizes organizational performance, and ensures the effective management of credit and operational risks while supporting domestic and international business growth. The Vice President, Risk, Operations & Export will be responsible for integrating and overseeing enterprise underwriting, credit risk management, operations, and export programs to support International Financials'* strategic objectives, growth priorities, and risk appetite.
Vice President, Clinical Development Operations Tempus AI IncVice President, Clinical Development OperationsILRemoteData Integrity & Flow: Collaborate closely with Biostatistics and Data Management teams to ensure the timely, accurate, and high-quality flow of trial data into the clinical database, facilitating efficient data cleaning, analysis, and database lock. Stakeholder Alignment: Serve as the primary operational leader for evidence generation trial conduct, ensuring tight alignment and communication with Clinical Development, Regulatory Affairs, Project Management, and other key stakeholders.
VP, Retail Operations AKIRAVP, Retail OperationsChicago, Illinois$135,000–$205,000Skills: Strong in process optimization, inventory systems, leadership, analytics, P&L management; proficient with retail tech (e.g., StoreForce, POS, CRM); excellent communication and negotiation. Experience: 8+ years in retail operations, preferably fast fashion or apparel; proven track record in multi-store management, new openings, and high-SKU environments.
Associate Vice President, Digital Operations Safelite Group, Inc.Associate Vice President, Digital OperationsILRemoteAt Safelite, we're building an AI-native digital organization designed to move faster, learn faster, and deliver measurable business value at scale. Demonstrated ability to create planning frameworks, operating rhythms, prioritization models, and governance structures that improve execution.
Vice President, Sales Operations KeHE Distributors LLCVice President, Sales OperationsNaperville, ILThis leader will work cross-functionally with marketing, product, and operations to translate market intelligence into actionable strategy - identifying unmet customer needs, staying ahead of competitive shifts, and championing innovations that expand the customer base. Ability to set vision and culture, coach and develop leaders at all levels, and build high-performing teams with a strong sense of accountability and growth mindset.
NewVice President, Client Experience & Operations GallagherVice President, Client Experience & OperationsRolling Meadows, IllinoisRemoteFull timeThis role is responsible for owning the client experience and leading core client support functions that enable client delivery, while working closely across business units to ensure a consistent, efficient, and high-quality service experience. Prepare monthly business segment performance reports and facilitate business reviews that result in clear decisions and actions; support business segments with achieving sales, client retention, and profitability goals.
Vice President - Logistics Operations World Wide Technology IncVice President - Logistics OperationsEdwardsville, IL$300,000–$350,000 / yearDeep operational expertise in warehousing, integration, fulfillment, and distribution, with demonstrated success applying practices from outside the 3PL space (technology, hyperscale/data center, manufacturing, or e-commerce). Minimum of 12 years of progressive leadership experience required, including at least 5 years leading other Senior-level leaders across multiple sites or a global operation.
Assistant Vice President, Product Strategy & Management - Healthcare Operations Domain Vizient IncAssistant Vice President, Product Strategy & Management - Healthcare Operations DomainChicago, IL$135,200–$236,600 / yearThe Assistant Vice President, Product Strategy & Management - Healthcare Operations Domain provides strategic leadership for the development, integration, and lifecycle management of Vizient analytic tools, data products, and technology-enabled offerings supporting hospital operational performance improvement for clients and internal stakeholders. Develop and execute long-term product vision, strategy, and roadmap for operational analytics offerings, including Operational Database (ODB) capabilities and future-state operational intelligence solutions; driving AI agentic technologies and workflows throughout the portfolio.
Vice President, Media Operations Publicis Groupe SAVice President, Media OperationsChicago, IL$149,340–$239,148 / yearOur worldwide capabilities coalesce into four key disciplines - Strategy & Analytics, Content & Experiences, Digital Commerce, and Retail Consultancy - that individually deliver unmatched results for clients and collectively give them an unparalleled network of seamlessly integrated functions across the entire commerce marketing ecosystem. These disciplines are powered by our industry-leading technology platform, Marilyn, which helps marketers understand the total business impact of their commerce marketing activation, enabling them to make better decisions, create connected experiences, and drive stronger, measurable results.
VP, Pharmacy Operations Roman Health Medical LLCVP, Pharmacy OperationsRomeoville, IL$234,200–$275,500 / yearOwn pharmacy licensing strategy and execution across all operating states, ensuring proactive management of new licenses, renewals, and related regulatory requirements in partnership with Legal and Compliance teams to support uninterrupted operations. As the VP of Pharmacy Operations, you will lead end-to-end fulfillment strategy and execution across a multi-site pharmacy network, with full ownership of operational performance, service levels, patient experience, regulatory compliance, and financial outcomes.
Vice President, Enforcement Senior Advisor & Operations Financial Industry Regulatory Authority IncVice President, Enforcement Senior Advisor & OperationsChicago, ILFINRA employees are required to disclose to FINRA all brokerage accounts that they maintain, and those in which they control trading or have a financial interest (including any trust account of which they are a trustee or beneficiary and all accounts of a spouse, domestic partner or minor child who lives with the employee) and to authorize their broker-dealers to provide FINRA with duplicate statements for all of those accounts. Additional insurance includes basic life, accidental death and dismemberment, supplemental life, spouse/domestic partner and dependent life, and spouse/domestic partner and dependent accidental death and dismemberment, short- and long-term disability, long-term care, business travel accident, disability and legal.
Business Strategy Wealth Management Operations - Vice President JPMorgan Chase & CoBusiness Strategy Wealth Management Operations - Vice PresidentChicago, ILAs a trusted advisor to the Head of Trusts & Estates and Tax Operations (TETO), you will influence key decisions, collaborate with top leaders, and make a visible difference in the success of the Trusts & Estates and Tax Operations (TETO) organization. As a Vice President of Business Management within the Trusts & Estates and Tax Operations (TETO) team, you play a pivotal role in shaping strategic initiatives and supporting leadership to achieve business goals.
Vice President, Lead Engineer - Infrastructure Operations Antares Holdings LP (Inactive)Vice President, Lead Engineer - Infrastructure OperationsChicago, IL$175,000–$190,000 / yearReporting to the SVP, Enterprise Architect - Infrastructure & User Enablement, the VP, Lead Engineer - Infrastructure Operations is a senior technical leadership role responsible for the design, operation, and continuous improvement of Antares' enterprise infrastructure services - including cloud-hosted server environments, endpoint management, identity services, and network operations. The Lead Infrastructure Operations Engineer is responsible for managing server and endpoint environments at the operating system level - including patch management, software installation and configuration, permissions management, troubleshooting services, and connectivity - while partnering with cloud engineering teams responsible for resource provisioning and connectivity.
VP, Revenue Operations Smartly.io Solutions Inc.VP, Revenue OperationsChicago, IL$200,000–$275,000 / yearReporting to the Chief Commercial Officer and partnering closely with the CEO, CFO, CRO, Product, Marketing, Customer Success, and Finance Operations leaders, this executive will lead revenue planning, forecasting, commercial systems and governance, business intelligence, systems strategy, and AI-enabled operational transformation. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers.
Vice President - Resort Operations Bally's CorpVice President - Resort OperationsChicago, IL$180,000–$200,000 / yearBallys Chicago is a $1.7 billion integrated resort rising along the Chicago River -- 500 hotel rooms, 50,000 square feet of convention space, a 3,000-seat entertainment venue, a two-acre park, 2,000 feet of riverwalk, and a casino that will redefine gaming in one of the great American cities. Hotel Operations: Full oversight of 500 rooms including Front Office, Bell, Concierge, and all guest-facing touchpoints; drive occupancy, RevPAR, and guest satisfaction.