Restaurant Assistant Manager Dibella's Old Fashioned Submarines LLCRestaurant Assistant ManagerIthaca, NY$19–$22 / hourAlong with leading the crew, as a Restaurant Assistant Manager your day to day could include making subs, running the register, cleaning, scheduling, and other shift duties. For this reason, we look to hire Restaurant Assistant Manager with previous restaurant experience who are, fun yet firm when necessary, up-beat, and are leaders that motivate others.
Restaurant Shift Manager Dibella's Old Fashioned Submarines LLCRestaurant Shift ManagerIthaca, NY$17–$18 / hourFor this reason, we look to hire Restaurant Shift Manager with previous restaurant experience who are, fun yet firm when necessary, up-beat, and are leaders that motivate others. As a Restaurant Shift Manager, you set the example of excellent, friendly, and upbeat customer service, and lead the crew through your shift.
Shift Manager Arby'sShift ManagerIthaca, NY$12–$14Arby's delivers on its purpose by celebrating the art of Meatcraft® with a variety of high-quality proteins and innovative, crave-able sides, such as Curly Fries and Jamocha shakes. Arby's Fast Crafted® restaurant services feature a unique blend of quick-serve speed combined with the quality and made-for-you care of fast-casual.
Technical Product Manager Bluefish AITechnical Product ManagerNew YorkBluefish is building the platform that helps brands engage consumers on this new AI channel, with powerful enterprise tools to manage AI brand safety and engage consumers with thoughtful and personalized AI marketing experiences. This role requires both strategic vision and hands-on technical depth: you should feel equally comfortable discussing embeddings and NLP pipelines with engineers as you are framing user value and data stories for brand marketing and analytics teams.
Regional Manager, Business Development U.S.Regional Manager, Business DevelopmentNew YorkThis individual is responsible for furthering and maintaining the two primary Business Development team objectives: fulfilling their regional portion of the Sales and Marketing contract and creating a team of high performing BDRs to be a recognized talent pool within BlackLine. Partners cross-functionally with associated RVPs and marketing counter parts to implement decided upon tactics and ensure successful participation by the BDRs to support regional revenue generating activities.
Convenience Store Manager in Training Mirabito HoldingsConvenience Store Manager in TrainingIthaca, New YorkEnsure that the following procedures and tasks are performed correctly: vendor check-in, shift change and reporting change fund, employee purchases, money orders, lottery, credit card, check cashing and banking and payroll submission for your store. Stay up to date with competitive marketing conditions/trends and advise District Manager through verbal and written reports to ensure achievement of C-Store Division marketing policies.
NewManager, Customer Service SaabManager, Customer ServiceDeWitt, NY$132,000–$171,600Saab, Inc. is seeking a Customer Service Manager to lead a team responsible for providing front-line support to worldwide customers across our diverse portfolio of civil aviation, security, and defense products and services. Represent Customer Service in regular customer meetings with Program Management and Product Management, including meetings that may occur outside normal business hours.
NewPrincipal Program Manager SaabPrincipal Program ManagerScipio Center, NY$165,700–$223,800The Principal Program Manager will be responsible for developing and implementing a successful business growth strategy within assigned segment(s), identification and pursuit of significant new business opportunities, and interfacing across disciplines and departments to achieve business objectives. Monitor and guide junior program managers to achieve delivery of distinctively high-quality products and services; to include performance, reliability, cost and on-time delivery.
Enterprise Account Manager - Northeast Tempus AIEnterprise Account Manager - NortheastNew YorkCollaborating peers include but are not limited to Account Executives, Area Sales Directors, Field Implementation Managers, Technical Implementation Managers, IT, Software Development, Enterprise Solutions Executives, Enterprise Sales Directors, Marketing and Genetic Science Liaisons. An Account Manager is expected to be able to lead the overall client governance and build strong relationships with the operational leaders, including ESE’s, Digital Health Opps, VP and C-Suite executives, that strengthen Ambry’s position to drive change, solve issues, and retain and expand Ambry’s business with the customer.
Manager, Principal & Major Gifts Operations Medecins Sans FrontieresManager, Principal & Major Gifts OperationsNew York$101,769–$152,653 / yearResponsible for moderately diverse activities across reporting, prospect management, data integrity, training, and operational improvement, with awareness of related fundraising functions to operate effectively over short to medium timeframes. Working closely with frontline fundraisers and cross-functional partners, the Manager develops and implements plans that improve efficiency, accountability, donor stewardship, and overall team effectiveness.
NewBranch Manager Community Financial System, Inc.Branch ManagerSkaneateles, New YorkFull timeThe Branch Manager is responsible for administering the Bank's strategy for achieving annual goals and objectives related to Loan Growth, Deposit Growth, Financial Services, Credit Administration, and Business Development, while ensuring the branch operates in full compliance with all applicable policies, procedures, laws, and regulations, maintaining a culture of accountability and excellence. Responsibilities: The Branch Manager leads the branch team to achieve exceptional business results, with a strong emphasis on leadership, staff development, deepening customer relationships, and community involvement.
Project Manager II Cayuga Health SystemProject Manager IIIthaca, NYFull timeLean and operational excellence principles to streamline workflows, enhance efficiency, and eliminate waste across projects.*Coach and mentor Project Manager I staff and other team members in project planning, facilitation, and stakeholder engagement.*Proactively identify, assess, and mitigate project risks while maintaining focus on quality, timeliness, and outcomes.*Support the Sr. Core Job FunctionsLead the execution of high-priority enterprise projects and programs that advance Centralus Health's strategic, clinical, financial, and operational goals.*Develop and manage detailed project plans, timelines, budgets, and communication structures for enterprise initiatives.*Facilitate cross-functional collaboration, ensuring alignment across departments, entities, and stakeholder groups.*Apply
NewManager I, Plant Production Planning Crown HoldingsManager I, Plant Production PlanningNew YorkWith operations in 39 countries employing over 23,000 people and net sales of over $12 billion, we are uniquely positioned to bring best practices in quality and manufacturing to our customers to drive their businesses locally and globally. Responsibilities and accountabilities for this Manager role include but are not restricted to the following areas: Assist in developing Master Schedule requirements from demand forecast, plant capacity, and historical data.
Manager, Data Science - AI Foundations Capital OneManager, Data Science - AI FoundationsMcLean, New YorkCurrently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative field) plus 6 years of experience performing data analytics. As a Data Scientist at Capital One, you’ll be part of a team that’s leading the next wave of disruption at a whole new scale, using the latest in computing and machine learning technologies and operating across billions of customer records to unlock the big opportunities that help everyday people save money, time and agony in their financial lives.
Timberland: Assistant Manager - Woodbury Commons Premium Outlets VF CorporationTimberland: Assistant Manager - Woodbury Commons Premium OutletsNew YorkAs the Assistant Store Manager, you will lead, develop, and motivate a team of Brand Advocates to deliver consistent, best-in-class customer experience that reflects our brand values and purpose. Ability to stand and move throughout the store for extended periods and perform physical tasks such as bending, reaching, squatting, climbing ladders, and lifting light to moderate weight, with or without reasonable accommodation.
NewThe North Face: Assistant Manager - Tanger Outlets at Riverhead II VF CorporationThe North Face: Assistant Manager - Tanger Outlets at Riverhead IINew YorkAs the Assistant Store Manager, you will lead, develop, and motivate a team of Brand Advocates to deliver consistent, best-in-class customer experience that reflects our brand values and purpose. Ability to stand and move throughout the store for extended periods and perform physical tasks such as bending, reaching, squatting, climbing ladders, and lifting light to moderate weight, with or without reasonable accommodation.
The North Face: Assistant Manager - Woodbury Common Premium Outlets VF CorporationThe North Face: Assistant Manager - Woodbury Common Premium OutletsNew YorkAs the Assistant Store Manager, you will lead, develop, and motivate a team of Brand Advocates to deliver consistent, best-in-class customer experience that reflects our brand values and purpose. Ability to stand and move throughout the store for extended periods and perform physical tasks such as bending, reaching, squatting, climbing ladders, and lifting light to moderate weight, with or without reasonable accommodation.
Senior Manager, Data Science - AI Foundations Capital OneSenior Manager, Data Science - AI FoundationsMcLean, New YorkAs a Data Scientist at Capital One, you’ll be part of a team that’s leading the next wave of disruption at a whole new scale, using the latest in computing and machine learning technologies and operating across billions of customer records to unlock the big opportunities that help everyday people save money, time and agony in their financial lives. Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative field) plus 7 years of experience performing data analytics.
Technical Project Manager FractalTechnical Project ManagerNew YorkThe wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. Fractal has been featured as a Great Place to Work by The Economic Times in partnership with the Great Place to Work® Institute and recognized as a ‘Cool Vendor’ and a ‘Vendor to Watch’ by Gartner.
Restaurant General Manager - Full Service - Stony Brook, NY HHB Restaurant RecruitingRestaurant General Manager - Full Service - Stony Brook, NYNew YorkAs a Restaurant General Manager , your experience and leadership skills will head up some of the nation’s leading restaurant venues and staff, while building a strong team of your own and continuing to advance your restaurant career. You will also be responsible for typical restaurant manager duties including creating a safe working environment for your employees and customers.
Restaurant Senior Kitchen Manager - Full Service - Colonie, NY HHB Restaurant RecruitingRestaurant Senior Kitchen Manager - Full Service - Colonie, NYNew YorkAs a Senior Kitchen Manager, your experience and leadership skills will head up some of the nation’s leading restaurant venues and staff, while building a strong team of your own and continuing to advance your restaurant career. You will also be responsible for typical restaurant manager duties including creating a safe working environment for your employees and customers.
Customer Service Manager | Remote (U.S. based only) | Full-time OperationsArmyCustomer Service Manager | Remote (U.S. based only) | Full-timeNew YorkRemoteYou'll oversee a growing team of frontline representatives, guide operational excellence, and help build a world-class support experience from the ground up. Are you passionate about leading high-performing teams and delivering exceptional customer experiences?
Restaurant General Manager - Full Service - Miller Place, NY HHB Restaurant RecruitingRestaurant General Manager - Full Service - Miller Place, NYNew YorkAs a Restaurant General Manager , your experience and leadership skills will head up some of the nation’s leading restaurant venues and staff, while building a strong team of your own and continuing to advance your restaurant career. You will also be responsible for typical restaurant manager duties including creating a safe working environment for your employees and customers.
Restaurant Manager - Full Service - Riverhead, NY HHB Restaurant RecruitingRestaurant Manager - Full Service - Riverhead, NYNew YorkAs a Restaurant Manager , your experience and leadership skills will head up some of the nation’s leading restaurant venues and staff, while building a strong team of your own and continuing to advance your restaurant career. You will also be responsible for typical restaurant manager duties including creating a safe working environment for your employees and customers.
Restaurant Manager - Full Service - East Islip, NY HHB Restaurant RecruitingRestaurant Manager - Full Service - East Islip, NYNew YorkAs a Restaurant Manager, your experience and leadership skills will head up some of the nation’s leading restaurant venues and staff, while building a strong team of your own and continuing to advance your restaurant career. You will also be responsible for typical restaurant manager duties including creating a safe working environment for your employees and customers.
Manager, Client Strategy ShopMyManager, Client StrategyNew YorkIn this highly client-facing role, you’ll serve as a trusted partner to marketing executives—many in the luxury fashion and beauty space—working to retain and grow their business through data-backed affiliate and creator strategies. We note that salary information as a general guideline only, actual compensation may vary from posting based on the offer for this role, including the scope and responsibilities of the position, relevant work experience, key skills, education, training and business considerations.
Partner Account Manager - PAR OPS - Remote PAR TechnologyPartner Account Manager - PAR OPS - RemoteAnywhere, NYRemote$60,000–$70,000 / yearAdvocate for partner needs internally and provide training on PAR product capabilitiesThe base salary range for this position is $60,000 to $70,000 USD per year, commensurate with work location, experience, skills, certifications, education, and prior accomplishments. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings.
State Commercial Insurance Manager - New York Erie Indemnity CoState Commercial Insurance Manager - New YorkSyracuse, NYRemote$99,336–$158,679 / yearAdditional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year. This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location (State) based on ERIEs geographical differences, and experience of an applicant, as well as level of role for which the successful candidate is hired.
Manager, Product Management, Card Intelligence Capital OneManager, Product Management, Card IntelligenceMcLean, New YorkCurrently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field). This role will directly play a role in helping define the types of technologies and experiences our DS and tech teams need to help Capital One build a world class Business Cards & Payments (BC&P) Line of Business, in support of providing services to small business customers.
Integrated Planning CoE Manager - Global Deckers Outdoor CorpIntegrated Planning CoE Manager - GlobalNY$96,600–$130,400 / yearContribute to strategic planning initiatives and business improvement projects, promoting practical innovation and continuous improvement while ensuring solutions are scalable and aligned to business outcomes. You'll partner with teams across the globe to build repeatable playbooks, enable planning technology enhancements, and support the adoption of best practices that elevate our planning effectiveness.
Hospital Manager Manhattan Veterinary GroupHospital ManagerIthaca, New YorkThe role demands a seasoned leader with the interpersonal and organizational, skills to continue achieving our goals of delivering excellent patient care and customer service to both our clients and patients. Our hospital operates 24 hours a day, 7 days a week, providing care for our hospitalized patients for RDVM and clients in our community and beyond.
Senior Manager, Practice Technology - Disputes White & CaseSenior Manager, Practice Technology - DisputesNew YorkThe Practice Technology Senior Manager - Disputes assists case teams and clients in addressing event-driven issues associated with complex disputes, investigations, litigations, arbitrations, and trials. Thorough knowledge of CAL and TAR workflows, Relativity Analytics, REL aiR, Opus Cases, Intella, eZReview, CaseRooms, ReadySuite, and other eDiscovery applications.
Manager, Product Management, Acquisition Service Capital OneManager, Product Management, Acquisition ServiceMcLean, New YorkCurrently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's or Master’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing. We are seeking a Product Manager who can work horizontally across platforms and solve complex multi-domain multi-dimensional problems to orchestrate the build of end-to-end innovative real-time, intelligent experiences to drive growth in card acquisitions.
Manager, Product Management - Data Products - Credit Bureau Capital OneManager, Product Management - Data Products - Credit BureauMcLean, New YorkBasic Qualifications: Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's or Master’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing. You will work closely with data analysts, engineers, data scientists and other cross functional teams to create integrated roadmaps, prioritize development, define metrics and key results and deliver scalable, resilient and quality Data Products that power the company’s most critical experiences.
Marketing Manager Colliers Engineering & DesignMarketing ManagerNew York$81,000–$131,500 / yearFull timeWe have also created an internal culture that provides the resources and technology needed to encourage personal and professional growth opportunities through reimbursement for education; a free in-house resource for hundreds of educational and self-enrichment courses; mentorship program; wellness program; Women’s Organization and ongoing philanthropic opportunities. You’ll collaborate with technical leaders, business developers, and corporate marketing partners to ensure our message is clear, our materials are compelling, and our marketing strategy reflects the innovation, collaboration, and client focus that define Colliers Engineering & Design.
Manager, Brex Business Risk - Enterprise Services Risk Office Capital OneManager, Brex Business Risk - Enterprise Services Risk OfficeMcLean, New YorkThe Enterprise Services Business Risk Office provides risk management support to several lines of business including: Brand, Enterprise Supplier Management, Enterprise Products & Experience (EPX), Software, External Affairs, eData, Global Workplace Solutions, Emerging Payments, Ventures, and Tech. This role will be responsible for driving cross functional alignment across multiple lines of business and key partners, managing complex workstreams, mitigating risk, and ensuring successful post merger integration across people, process and technology.
Senior Associate Project Manager - Travel Delivery Lead Capital OneSenior Associate Project Manager - Travel Delivery LeadMcLean, New YorkAs a Travel Delivery Lead Senior Associate, you will leverage your strong organizational, communication, teamwork, and problem solving skills to deliver on highly strategic travel initiatives in close partnership with our Product Managers and Business Analysts. We nurture an environment that attracts and develops talent from all backgrounds and experiences, and empower our associates to do great work by creating a culture of belonging that values diverse perspectives, fosters collaboration and encourages innovative ideas – and are routinely recognized as one of the best companies to work for.
Manager, Product Management-Emerging Payments Capital OneManager, Product Management-Emerging PaymentsMcLean, New YorkManager, Product Management-Emerging Payments Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. The Payments Intelligence team builds at-scale data products (APIs, datasets) using a variety of cloud technologies and ML capabilities to power digital experiences and analytics across Capital One that need customer spend data.
Manager, Product Management, Card Data Capital OneManager, Product Management, Card DataMcLean, New YorkCurrently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's or Master’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing. Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
Communications Manager MoonPayCommunications ManagerNew York - Hybrid, New York$100,000–$140,000 / yearReporting to the Senior Director of Communications, you'll be responsible for turning product milestones and partner launches into polished press materials, pitching stories to reporters, coordinating cross-functional approvals, and keeping our comms engine running smoothly day to day. Build and maintain MoonPay's network of media contacts, proactively sourcing new journalists to cultivate ongoing relationships with key press contacts to drive future coverage.
Senior Manager, Strategic Finance Fanatics CollectiblesSenior Manager, Strategic FinanceNew YorkFanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Every single day our team of experienced product leaders, engineers, and operators obsesses over how to create the ultimate collector experience with our products: Topps.com, the direct to consumer ecommerce platform of the Topps brand, Fanatics Collect, the most trusted and dynamic collector focused marketplace, and our collector focused live shopping platforms, Fanatics Live and Voggt.
Senior Product Manager, Fanatics Live Fanatics CollectiblesSenior Product Manager, Fanatics LiveNew YorkFanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet.
Senior Manager, Talent Solutions Per ScholasSenior Manager, Talent SolutionsNew YorkFor 30 years, Per Scholas has been on a mission to drive mobility and opportunity in the ever-advancing technology landscape by unlocking the untapped potential of individuals, uplifting communities, and meeting the needs of employers through rigorous tech training. By teaming up with dynamic employer partners, ranging from Fortune 500 companies to innovative startups, we're forging inclusive tech talent pipelines, fulfilling an ever-increasing need for skilled talent.
Audit Manager - Public Sector/National Office CroweAudit Manager - Public Sector/National OfficeNew YorkThe wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. Crowe LLP and Crowe Advisory LLC (and their respective subsidiary entities) does not accept unsolicited candidates, referrals or resumes from any staffing agency, recruiting service, sourcing entity or any other third-party paid service at any time.
Audit Manager Prosperity PartnersAudit ManagerNew YorkProsperity Partners (“Prosperity”) is a Chicago-headquartered public accounting firm offering best-in-class tax, accounting, and personal finance services to dynamic businesses, high net-worth individuals, and family offices. You will provide accounting insights to clients in a clear and concise manner, including insights into complex accounting issues such as revenue recognition, lease accounting, and internal controls.
Tax Manager, Corporate Finance NSU AWAC Services CompanyTax Manager, Corporate FinanceNew YorkHeadquartered in Bermuda, Allied World has offices in Atlanta, Boston, Brisbane, Chicago, Costa Mesa, Dallas, Dublin, Farmington (CT), Hong Kong, Houston, London, Los Angeles, Malaysia, Manchester, Miami, Nashville, New Jersey, New York, Philadelphia, San Francisco, Singapore, Sydney, Switzerland and Toronto. This is what you can expect when you join us: • Instant membership in the Allied World — a global network of colleagues who will support your career journey.
Nurse Case Manager II - New York Apidel TechnologiesNurse Case Manager II - New YorkNYContractorPerform inperson assessments for nonMLTSS members to determine medical needs and support appropriate service referrals (e.g., adult medical daycare, pediatric medical daycare, personal care assistant services, nursing facility custodial care, Personal Preference Program, and MLTSS enrollment). The Case Manager utilizes a collaborative process of assessment, planning, facilitation and advocacy for options and services to meet an individuals benefit plan and/or health needs through communication and available resources to promote optimal, cost-effective outcomes.
Product Manager Perseus Operating GroupProduct ManagerNY$117,000–$143,000 / yearPart of Constellation Software, ASPEN delivers mission-critical solutions trusted by hundreds of dealerships across agriculture, rural lifestyle, construction and golf & turf industries, enabling them to simplify operations and achieve long-term growth. ASPEN by Charter is a leading provider of all-in-one dealership management software, helping equipment dealerships across North America run more efficiently, increase profitability, and scale with confidence.
Floating Manager - Alltown Fresh Global Montello Group CorpFloating Manager - Alltown FreshNew YorkThe final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors. A Floating Store Manager will learn the details of operating and managing a successful convenience store while assisting various Store Managers at other locations.
Assistant Store Manager O'Reilly Automotive IncAssistant Store ManagerIthaca, NY$16–$22 / hourPerform all store opening/closing duties, including performing day end procedures, verifying/securing money/deposits according to company policy, preparing bank deposits as needed, ensuring all night security lights are on, locking doors and securing building, arming/disarming security alarms, and checking/securing/locking delivery vehicle(s) parked in a secure designated area. Ensure retail customer returns and exchanges are processed in an efficient and friendly manner, refunds are issued accurately using the correct payment methods, and returned merchandise is processed or staged in the returns area correctly.