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Join a respected financial services firm as a Branch Office Administrator, supporting financial advisors and delivering exceptional client service. Role responsibilities include managing client inquiries, processing account transactions, supporting marketing activities, and utilizing various technology platforms.

Join a respected financial services firm as a Branch Office Administrator, supporting financial advisors and delivering exceptional client service. You'll assist with account management, administrative tasks, and client communications, contributing to positive client experiences. We offer comprehensive training, a supportive team network, and opportunities for career growth. Success requires strong communication, attention to detail, adaptability, and proficiency with digital tools. Role responsibilities include managing client inquiries, processing account transactions, supporting marketing activities, and utilizing various technology platforms. We promote an inclusive culture focused on continuous improvement, professional development, and recognizing individual contributions. Benefits include competitive compensation, health coverage, retirement plans, paid holidays, vacation, and performance-based bonuses. This role provides a rewarding environment for those seeking a fulfilling career in financial support and client service.

Edward Jones is unlike any other investment firm. We believe that everything from our client-focused guiding principles, business philosophy and model, 33,000+ dedicated associates, and our more than 10,000 branch offices throughout the U.S. and through our affiliates in Canada and the U.K make us unique. We are a leader in the financial services industry, yet we take a personal approach to business that starts with a face-to-face meeting between a Financial Advisor and an individual investor. Every aspect of our business – from the location of our offices to the investments and services we offer – is aligned to help us better understand and meet our clients' unique needs. We strive to best serve our clients while providing our associates with the tools and resources they need to achieve more in their careers and lives. As the largest financial services firm to maintain a partnership structure, everyone feels a shared sense of purpose and accomplishment, and all full-time associates (whether they work at our headquarters or a branch office) have the opportunity to earn ownership in the firm. Edward Jones has been named to FORTUNE magazine's "100 Best Companies to Work For" list nine times with six top 10 finishes, including the No.4 ranking in 2008. Search for jobs to learn more about our exciting Financial Advisor, Headquarters, Branch Office Administrator and Internship openings.

Edward Jones

Branch Office Administrator

Administrative Skills

Communication Skills

Customer Experience

Customer Support/Service

Detail Oriented

Financial Administration

Financial Services

Marketing

Sales Management

Training/Teaching

Transaction Processing/Management

Hire Recruits

OTHER

Our model to serve our customers where they need us has led to a diversified product range using our unparalleled expertise in ceramic and carbon materials, which we exploit to solve difficult problems for our customers across a diverse range of markets. The Thermal Ceramics division designs, manufactures and installs a broad range of thermal insulation products that significantly reduce energy consumption and emissions in a variety of high temperature processing applications.

Overview:
Morgan Advanced Materials is a business rich in history and innovation. Founded in the UK in 1856, we have grown into a global organisation with 70 sites in 18 countries. Our model to serve our customers where they need us has led to a diversified product range using our unparalleled expertise in ceramic and carbon materials, which we exploit to solve difficult problems for our customers across a diverse range of markets. We are a purpose driven organisation. Our purpose is to use advanced materials to make the world more sustainable and to improve the quality of life. We deliver on that purpose through the products that we make, and the way that we make them. The Thermal Ceramics division designs, manufactures and installs a broad range of thermal insulation products that significantly reduce energy consumption and emissions in a variety of high temperature processing applications. Our product offering is extensive and covers application needs from Industrial to Commercial markets. Key Figures: Revenue £1,100.7m (2024), ~8,000 employees, manufacturing in 20+ countries, and a global customer portfolio. A UK PLC with head office located in Windsor, Berkshire UK.  Listed on London Stock Exchange; Member of the FTSE 250 Index. 

Responsibilities:
POSITION SUMMARYWe are seeking a detail-oriented and proactive Training & Development (T&D) Coordinator to manage and optimize our training programs. This role will play a key part in ensuring the effectiveness, accessibility, and alignment of training initiatives with organizational goals. The ideal candidate will collaborate with subject matter experts (SMEs), instructional designers, and team leads to maintain high-quality learning experiences and drive continuous improvement. JOB FUNCTIONS<ul><li style="margin-left:0.5in">Training Record Management: Maintain accurate and up-to-date records of compliance, technical, and internal training (e.g., Safety, HR, Quality). Prepare training materials and onboarding documentation for new hires.</li><li style="margin-left:0.5in">Training Content Development: Collaborate with Subject Matter Experts (SMEs) to ensure training content and documentation (WIs/SOPs) are current and relevant. Collaborate with SMEs to create and update training materials including presentations, job aids, and handouts. Assign job-related training through the Learning Management System (LMS).</li><li style="margin-left:0.5in">Process Improvement: Continuously evaluate and enhance training processes, record-keeping systems, and employee progression frameworks. Implement best practices to ensure training remains effective and aligned with organizational goals.</li><li style="margin-left:0.5in">Audit & Compliance: Conduct internal and external audits to verify training effectiveness. Address audit findings and implement corrective actions as needed. Partner with HR to conduct training-related pay audits.</li><li style="margin-left:0.5in">Training Logistics & Coordination: Coordinate training activities across onboarding, progression, and promotion stages. Partner with HR to ensure timely processing of training-related pay increases. Communicate training schedules, deadlines, and updates to department leaders and SMEs.</li><li style="margin-left:0.5in">Performance Metrics & Reporting: Track and report on key performance indicators (KPIs) such as Job Performance Impact, Training ROI, and Learner Retention Rate. Use data insights to drive improvements in training programs.</li><li style="margin-left:0.5in">Training Committee Leadership: Lead training committee meetings and facilitate discussions to gather feedback. Implement improvements based on the committee’s input to enhance training effectiveness.</li></ul>

Qualifications:
EDUCATION AND EXPERIENCE <ul style="margin-top:0in"><li style="color:#262321;margin-bottom:0in">Bachelor’s degree in Human Resources, Education, Organizational Development, Business Administration, or a related field preferred.</li><li style="color:#262321;margin-bottom:0in">Relevant certifications in training, instructional design, or learning and development (e.g., CPTD, ATD, or similar) are a plus.</li><li style="color:#262321;margin-bottom:0in">2–4 years of experience in a training coordination, instructional design, or learning and development role.</li><li style="color:#262321;margin-bottom:0in">Experience working with Learning Management Systems (LMS) and developing training materials.</li></ul> KNOWLEDGE AND SKILLS <ul><li style="margin-left:0.5in">Strong mathematical skills, mechanical aptitude and reading comprehension.</li><li style="margin-left:0.5in">Understanding of Key Process Indicators and how they factory into production efficiency.</li><li style="margin-left:0.5in">High proficiency with Microsoft Office applications (Word, Outlook and Excel).</li><li style="margin-left:0.5in">Ability to manage multiple priorities and tasks.</li><li style="margin-left:0.5in">Ability to analyze data and plan improvement activities.</li><li style="margin-left:0.5in">Possess excellent verbal and written communication skills.</li><li style="margin-left:0.5in">Ability to work cohesively within a team and independently with minimal supervision.</li><li style="margin-left:0.5in">Strong interpersonal and communication skills, time management and organizational skills.</li></ul> SCHEDULE DESCRIPTIONThe typical schedule for this position is Monday through Friday 8 hours per day. Must be willing to work overtime as needed. This is not a remote position. PHYSICAL DEMANDS Prolonged periods of sitting at a desk and working on a computer. Must be able to access and navigate each department within a manufacturing environment and wear, when required, personal protective equipment such as safety glasses, respirator, earplugs and safety shoes.   Morgan Advanced Materials is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate based on race, religion, gender, sexual orientation, gender identity, age, disability, national origin, veteran status, or any other legally protected status. Ind-1

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Branch Office Administrator Edward Jones

Training and Development Coordinator Morgan Advanced Materials

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