Helpdesk Specialist Senior Tecknomic LLCHelpdesk Specialist SeniorWashington, DC$26–$33 / hourFull timeFollows procedures and maintains inventory and asset management for computers, mobile devices, printers, and related equipment, including tracking assignments, returns, and lifecycle status. Identifies, researches, and resolves software-related issues involving Microsoft 365 applications, Adobe products, email, Microsoft Teams, and OneDrive.
Help Desk Specialist I NuAxis InnovationsHelp Desk Specialist IWashington DC, DCIdentify trouble ticket trends, escalate identified problems to supervisory personnel, and perform problem management to ensure problems are addressed in a timely fashion. Work is performed under the supervision and serves as the primary IT Customer Support interface between WMATA IT departments and all WMATA end-users.
NewComputer Support Specialist Sparks GroupComputer Support SpecialistWashington, DC$33.65–$45 / hourThe ability to coordinate cross-team incident response activities by working closely with the Service Desk, Network Operations, and Cybersecurity teams to ensure timely investigation, escalation, and remediation of technical issues. The ability to manage and troubleshoot identity and access management services, including Microsoft Entra ID/Active Directory, multi-factor authentication (MFA), role-based access controls, and AWS-integrated identity solutions.
Office Management Specialist PARAGON PROFESSIONAL SERVICES LLCOffice Management SpecialistWashington DC, DCParagon offers a wide range of environmental investigation, consulting, compliance, and remediation services as well as IT solutions, Facility O&M, Materiel Support, Supply and Security to both private- and public-sector clients throughout Alaska and the Continental U.S. Paragon’s experienced professional staff is dedicated to producing high-quality documentation and providing safe field execution to support its clients’ projects in line with local, state and federal guidelines and regulations. Schedule and Flexibility: Performance will include 1920 hours of services for each position per performance period (average of 40 hours each week x 52 weeks – 10 U.S. federally observed holidays).
Sr. Cloud Security Specialist (AWS) System OneSr. Cloud Security Specialist (AWS)Washington, DCStrong understanding of security concepts and technologies related to Identity and Access Management (IAM), security engineering, network security design, security operations, security architecture, general engineering processes, cloud security, data loss protection, zero trust, DevSecOps and vulnerability management. Proven ability to provide technical security consultation and advisory services with a proactive approach to identifying potential issues, raising questions, and engaging in open dialogue with team members and stakeholders to ensure security objectives are met.
NewIT Technical Support Specialist BERING STRAITS PROFESSIONAL SERVICES LLCIT Technical Support SpecialistWashington DC, DCTroubleshoot and resolve user incidents and requests dealing with the Microsoft operating system, Active Directory, Microsoft Office Suite, iPhone, VPN, 2 Factor Authentication and all client owned COTS and GOTS products. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about.
NewLead Specialist, Federal Data Engineer KPMGLead Specialist, Federal Data EngineerWashington, DCIf you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation.
NewLead Specialist, IAM, Saviynt KPMGLead Specialist, IAM, SaviyntWashington, DC$114,095–$268,180 / yearStrong hands-on experience with IAM platforms such as Saviynt and CyberArk (preferred); additional experience with SailPoint, Ping, or Okta, along with proficiency in Python, PowerShell, Java, or JavaScript, and integration technologies (REST, SOAP, SAML, OAuth, OIDC, LDAP). If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory.
NewSpecialist Director, Managed Security Testing KPMGSpecialist Director, Managed Security TestingWashington, DC$169,005–$370,530 / yearIf you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation.
NewSpecialist, Federal Cloud Engineer KPMGSpecialist, Federal Cloud EngineerWashington, DCWork in cross-disciplinary teams with KPMG industry professionals to understand client needs and be part of teams developing holistic operational solutions & applications contributing to cloud infrastructure / DevOps capabilities. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory.
NewLead Specialist, Federal ServiceNow Architect KPMGLead Specialist, Federal ServiceNow ArchitectWashington, DCIf you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation.
NewSenior Specialist, Federal Data Engineer KPMGSenior Specialist, Federal Data EngineerWashington, DCIf you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation.
NewSenior Specialist, Federal Cloud Engineer KPMGSenior Specialist, Federal Cloud EngineerWashington, DCIf you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory. Work in cross-disciplinary teams with KPMG industry professionals to understand client needs and be part of teams developing holistic operational solutions & applications contributing to cloud infrastructure / DevOps capabilities.
Sr. Cybersecurity Incident Response Specialist BERING STRAITS PROFESSIONAL SERVICES LLCSr. Cybersecurity Incident Response SpecialistWashington DC, DCParagon offers a wide range of environmental investigation, consulting, compliance, and remediation services as well as IT solutions, Facility O&M, Materiel Support, Supply and Security to both private- and public-sector clients throughout Alaska and the Continental U.S. Paragon’s experienced professional staff is dedicated to producing high-quality documentation and providing safe field execution to support its clients’ projects in line with local, state and federal guidelines and regulations. Member of the SOC team which provides 24 hours per day, 7 days per week, 365 days per year monitoring and incident response services for the organization’s Network, Systems, Applications, and Web services.
NewInformation Technology Specialist (Security Operations Center), GS-2210-15 (Direct Hire) (Information Technology Specialist (Team Lead)) U.S. Department of EducationInformation Technology Specialist (Security Operations Center), GS-2210-15 (Direct Hire) (Information Technology Specialist (Team Lead))Washington, DC$150,359–$197,200 / yearIf you are claiming Veterans Preference, you must submit: A copy of your DD-214 that shows active service and character of discharge, OR A certification of expected discharge or release from active duty under honorable conditions within 120 days from the date of application (Current Active Duty Members only); AND/OR The Application for 10-Point Veteran Preference (SF-15) AND all documents indicated on the form as proof of type of preference; AND/OR Proof of Sole Survivorship Preference (e.g., certificate of death or 100% disability as a result of serving in the armed forces). One year of experience in either federal or non-federal service that is equivalent to at least a GS-14 performing two (2) out of three (3) of the following duties or work assignments: Experience serving as a professional with specialized knowledge coordinating Pen Testing, Red Team, and Purple Team exercises, testing defenses against simulated attacks, applying threat intelligence, updating playbooks to continuously develop the SOC analytics capabilities, determining strategic requirements and providing technical direction and analysis.
Information Technology Specialist US Department of EnergyInformation Technology SpecialistWashington, DC$143,913–$187,093 / yearServe as a member of the Maintenance Review Board (MRB), Systems Engineering Management Plan (SEMP) and Configuration Management Board (CMB) as well as various standing information management boards, committees, working groups, and ad-hoc groups convened by DOE offices, employing secure configuration management processes, while advising on project costs, design concepts, or design changes, and ensuring that acquired or developed system(s) and architecture(s) are consistent with organizational goals. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Information Technology Specialist U.S. Department of Homeland SecurityInformation Technology SpecialistWashington, DC$102,415–$133,142 / yearNewly appointed" refers to the first appointment (regardless of tenure) as an employee of the Federal Government, an appointment following a break in service of at least 90 days from a previous appointment as an employee of the Federal Government, or, in certain cases, an appointment following a break in service of less than 90 days from a previous appointment as an employee of the Federal Government. The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR 213.3102(u), and or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR 315.707.
Health Information Technology Specialist East IQVIA Holdings IncHealth Information Technology Specialist EastWashington, DC$125,000–$135,000 / yearThe primary focus of this role will be to support integration of the brand into EHR systems across priority accounts, helping identify and address barriers that affect patient care, access, treatment processes, patient identification, and overall end-user experience In addition, the Health IT Specialist will be responsible for sharing Electronic Health Record insights to enhance patient care and support population health approaches across both in-patient and outpatient sites of care at priority accounts. Bachelor's degree from an accredited college/university required; Minimum of 4 years working in design, build, and/or testing expertise and experience with EHR software, including: Epic, Cerner, Meditech, McKesson preferred; and/or within a Health System informatics group or team at leadership level, or similar role within a pharmaceutical company.
Information Technology Specialist (INFOSEC) US Department of EnergyInformation Technology Specialist (INFOSEC)Washington, DC$143,913–$197,200 / yearCustomer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Certain Military Spouses: Permanent Change of Station (PCS) orders authorizing you to accompany the Military member to the new duty permanent station; OR verification of the members 100% disability (VA Letter); and/or verification of the members death while on active duty (DD-1300 and Death Certificate) AND verification of the marriage to the service member (i.e., a marriage license or other legal documentation verifying marriage).
Supervisory Information Technology Specialist (Customer Support) U.S. Department of Homeland SecuritySupervisory Information Technology Specialist (Customer Support)Washington, DC$125,776–$163,514 / yearCustomer Service Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. The primary purpose of this position is to serve as the Deputy Division Chief and Supervisory Information Technology Specialist (Customer Support) responsible for assisting the Division Chief in the planning, budgeting, design, security, development, acquisition, configuration, implementation, testing, documentation, optimization, support, maintenance, and disposal of electronic and information technology (EIT) systems across the enterprise.
Supervisory Information Technology Specialist U.S. Department of Veterans AffairsSupervisory Information Technology SpecialistWashington, DC$126,384–$164,301 / yearSpecialized experience includes: Mastery knowledge of system life cycle management principles, including software security and usability; knowledge of information technology (IT) acquisition/procurement life cycle process and requirements to carry out difficult complex assignments and develop new methods and procedures when necessary; experience with how information needs and collection requirements are translated, tracked, and prioritized; knowledge of information security policies, vulnerabilities of computer and data communications systems, and the basic tools and practices for protecting information systems; communicating ideas clearly, both orally and in writing. Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
NewSupervisory Information Technology Specialist US Department of Health and Human ServicesSupervisory Information Technology SpecialistWashington, DC$169,279–$197,200 / yearCustomer Service - Works with clients and customers (that is, any individual who uses or receives the services or products that your work or unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems or satisfy their expectations; knows about available products and services; and is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues; and responds appropriately.
NewInformation Technology Specialist, GS-2210-15 (Direct Hire) (IAM Security Architect) U.S. Department of EducationInformation Technology Specialist, GS-2210-15 (Direct Hire) (IAM Security Architect)Washington, DC$150,359–$197,200 / yearIf you are claiming Veterans Preference, you must submit: A copy of your DD-214 that shows active service and character of discharge, OR A certification of expected discharge or release from active duty under honorable conditions within 120 days from the date of application (Current Active Duty Members only); AND/OR The Application for 10-Point Veteran Preference (SF-15) AND all documents indicated on the form as proof of type of preference; AND/OR Proof of Sole Survivorship Preference (e.g., certificate of death or 100% disability as a result of serving in the armed forces). Customer Service - Works with clients and customers (i.e., any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Information Technology Specialist (Litigation Support) U.S. Department of JusticeInformation Technology Specialist (Litigation Support)Washington, DC$102,415–$133,142 / yearIf you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office by providing a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment: Position title; Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee); Agency; and. You will be rated on the following Competencies (see The OPM Website for definitions): Accountability, Attention to Detail, Customer Service, Decision Making, Flexibility, Influencing/Negotiating, Integrity/Honesty, Interpersonal Skills, Learning, Oral Communication, Problem Solving, Reading Comprehension, Reasoning, Self-Management, Stress Tolerance, and Teamwork.
NewInformation Technology Specialist (Systems Administration) U.S. Department of DefenseInformation Technology Specialist (Systems Administration)Washington, DC$89,508–$116,362 / yearExamples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate. Examples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation.
NewInformation Technology Specialist (Application Software/System Analysis) U.S. Department of DefenseInformation Technology Specialist (Application Software/System Analysis)Washington, DC$112,556–$146,325 / yearExamples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate. Examples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation.
Information Technology Specialist Applications Software Department of the Treasury, USInformation Technology Specialist Applications SoftwareWashington, DC$89,508–$133,142 / yearYou must also meet the following requirements: MINIMUM AGE REQUIREMENT: Minimum age for federal employment is 18 years old, or at least 16 years old and have: Graduated from high school or been awarded a certificate equivalent to graduating from high school; or Completed a formal vocational training program; or Received a statement from school authorities agreeing with your preference for employment rather than continuing your education. Performing computer projects, operational, or application-related assignments involving IT requirements and techniques, including identifying and resolving technical issues; supporting system, application, or code testing and configuration; preparing technical documentation; and supporting compliance with federal cybersecurity, privacy, or regulatory requirements.
NewInformation Technology Specialist (Computer Specialist) U.S. Department of JusticeInformation Technology Specialist (Computer Specialist)Washington, DC$121,785–$158,322 / yearCustomer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. If you are on active duty and expect to be discharged or released from active duty service within 120 days, you may submit a Certificate of Release or Discharge from Active Duty from the appropriate Branch Personnel Office containing the following information: (1) the military service dates including the expected discharge or release date; (2) and the character of service (must be an honorable or general discharge); and (3) any qualifying service/campaign/expeditionary medals.
Information Technology Specialist JANUS Research Group IncInformation Technology SpecialistDCAnalyzes and refining systems requirements; translates systems requirements into applications prototypes; planes and designing systems architecture; writes, debugging, and maintaining code; determines and designing applications architecture; determines output media/formats; designs user interfaces; works with customers to test applications; assures software and systems quality and functionality. Please advise us of any accommodations you request to express interest in a position by e-mailing: Judy Pagac, Chief Human Resources Officer at judy.pagac@janusresearch.us or calling (706) 364-9100.
Cleared Telephone Technician - Information Technology Specialist (OCONUS - Iraq) Totally Joined For Achieving Collaborative TechniquesCleared Telephone Technician - Information Technology Specialist (OCONUS - Iraq)Washington, District of ColumbiaTotally Joined For Achieving Collaborative Techniques (TJFACT) is a minority owned, CVE verified Service Disabled Veteran Owned Small Business (SDVOSB) performance driven professional services government contracting company that provides a broad spectrum of services and solutions to the U.S government agencies and organizations. Specific responsibilities vary, but in general, are responsible for maintaining all aspects of an enterprise telephone network including switches, cabling, handsets, and programming of the Avaya CS-1000 phone systems, ensuring that mission-critical resources are always available when needed.
NewInformation Technology Specialist US Department of Health and Human ServicesInformation Technology SpecialistWashington, DC$121,785–$158,322 / yearCustomer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.
Information Technology Specialist (Devp Ops Engineer) District Of ColumbiaInformation Technology Specialist (Devp Ops Engineer)Washington, DCDesigns, builds, and maintains GitHub Actions CI/CD pipelines for all platform services, covering the full delivery chain: automated testing, multi-stage Docker image build, vulnerability scanning, image push, image tag update, and ArgoCD-triggered rolling deployment to EKS. The mission of the Health Benefit Exchange Authority is to implement a health care exchange program in the District of Columbia in accordance with the Patient Protection and Affordable Care Act (PPACA) of 2010 and the District of Columbia Health Benefit Exchange Authority Establishment Act of 2011, thereby ensuring access to quality and affordable health care to all District of Columbia residents.
Supervisory Information Technology Cybersecurity Specialist U.S. Department of JusticeSupervisory Information Technology Cybersecurity SpecialistWashington, DC$169,279–$197,200 / yearCustomer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
NewInformation Technology Specialist United States Air ForceInformation Technology SpecialistWashington, DCInstalls, tests, troubleshoots, maintains and repairs operating systems and software configuration of FSS network infrastructure devices to include but not limited to routers, switches, firewalls, intrusion detection and prevention systems. Ensures that network connections are on line and active utilizing network management tools and processes and plays a key role in maintaining the network management platforms.
NewInformation Technology Specialist (Systems Analysis / Policy and Planning) United States ArmyInformation Technology Specialist (Systems Analysis / Policy and Planning)Washington, DC$91,779–$119,315 / yearSpecialized Experience: One year of specialized experience equivalent to the GS-11 grade level in the Federal service which includes: 1) Developing complete acquisition packages to support organizational procurement requirements; 2) Validating acquisition documents (such as Statements of Work and cost estimates) to ensure compliance with federal regulations; 3) Coordinating procurement submissions to ensure proper documentation and timely processing; 4) Advising personnel on acquisition procedures to build actionable and compliant requirements; and 5)Monitoring contract actions to address delays and ensure timely obligation of funds. Time-in-grade documentation: If you are applying for a higher grade and your SF-50 has an effective date within the past year, it may not clearly demonstrate you meet the one year time-in-grade requirement so you will need to provide an SF-50 which clearly demonstrates you meet the time-in-grade requirements (examples of appropriate SF-50s include Promotions, Within-grade Grade/Range Increases, and SF-50s with an effective date more than one year old).
NewInformation Technology Specialist (Systems Administration) United States ArmyInformation Technology Specialist (Systems Administration)Washington, DC$121,785–$166,440 / yearExamples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate. (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Information Technology Specialist (Policy and Planning) United States ArmyInformation Technology Specialist (Policy and Planning)Washington, DC$128,162–$175,161 / yearExamples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation; (3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: completing thorough and accurate work independently, even in the most difficult or stressful situations; occasionally reviewing work completed by others; (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
INFORMATION TECHNOLOGY SPECIALIST United States Air ForceINFORMATION TECHNOLOGY SPECIALISTWashington, DCThis includes, but not limited to, overdeveloping programs for local requirements using current versions of Microsoft Access and Excel and training personnel in their use; install software and hardware and provide training as required; provide technical support for Commercial-off-the-shelf (COTS) applications and/or legacy systems such as: Service Information Management System (SIMS), various Point-of-Sale (PoS) systems, and current version of Microsoft browser software, anti-virus software, desktop operating systems, and network e-mail; prepares and maintains documentation for locally developed programs; assists in the installation, implementation and maintenance of network hardware systems such as cable, hubs, routers and current network server reconfigurations; assists with site preparation for new systems to keep pace with changing technologies; provide technical support assistance to Force Support Squadron computer users. Time spent in the UK as an employee, or dependent of an employee, of a US agency serving and supporting the US Visiting Forces (i.e., active duty military, federal civilian, AAFES, Red Cross, one of the contract universities, a military banking facility or federal credit union, or US government contractors) is not counted toward being ordinary resident.
NewINFORMATION TECHNOLOGY SPECIALIST (INFOSEC/SYSADMIN) United States Air ForceINFORMATION TECHNOLOGY SPECIALIST (INFOSEC/SYSADMIN)Washington, DC$89,508–$116,362 / yearCustomer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Selectees who physically reside permanently in the U.S., the Commonwealth of Puerto Rico or Northern Mariana Islands, and the Possessions of the U.S., during the entire recruitment process (application, selection, and acceptance of a formal job offer) and selected for employment in the foreign area are eligible to receive certain foreign area benefits such as: Living Quarters Allowance (LQA) or government quarters, Post Allowance, Home Leave, etc.
Assessment Technology Specialist Howard UniversityAssessment Technology SpecialistWashington, DC$70,000–$80,000 / yearBASIC FUNCTION: The Assessment Technology Specialist ensures the effective operation and integration of assessment technology systems, supports data reporting and visualization efforts, and maintains the IRA website to provide timely and accurate resources for the university community. The Assessment Technology Specialist plays an essential role in advancing Howard University's assessment and data initiatives, ensuring that technology and analytics empower the institution to achieve its mission of academic excellence and student success.
NewCleared Telephone Technician - Information Technology Specialist (OCONUS - Iraq) TjfactCleared Telephone Technician - Information Technology Specialist (OCONUS - Iraq)Washington, DCOverviewTotally Joined For Achieving Collaborative Techniques (TJFACT) is a minority owned, CVE verified Service Disabled Veteran Owned Small Business (SDVOSB) performance driven professional services government contracting company that provides a broad spectrum of services and solutions to the U.S. government agencies and organizations. Specific responsibilities vary, but in general, are responsible for maintaining all aspects of an enterprise telephone network including switches, cabling, handsets, and programming of the Avaya CS-1000 phone systems, ensuring that mission-critical resources are always available when needed.
Information Technology Specialist (Applications Software/Operating Systems) United States ArmyInformation Technology Specialist (Applications Software/Operating Systems)Washington, DC$84,109–$109,344 / yearSPECIALIZED EXPERIENCE: One year of specialized experience which includes 1) Support Operational Knowledge Management requirements during crises or contingencies; 2) Prepare appropriate information management systems by performing configuration, setup, training and support for 24/7 watch standers; 3) Design, implement, maintain and use of complex databases. Must be willing and able to obtain and maintain Country/Theater Clearance per the Foreign Clearance Guide located at https://www.fcg.pentagon.mil/fcg.cfm , maintain no-fee passport and Visa, obtain any vaccinations and pertinent immunizations, and complete any pre-employment screening for country entry.
Information Technology Specialist (Cloud Operation Support) White House USAInformation Technology Specialist (Cloud Operation Support)Washington, DC$114,906–$197,200 / yearGAOs work is designed to address four common goals: to help the Congress address current and emerging challenges to the well-being and financial security of the American people; to help the Congress to respond to changing security threats and the challenges of global interdependence; to help transform the Federal government to address national challenges; and. to maximize the value of GAO by enabling quality, timely service to Congress and by being a leading practices Federal agency. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Information Technology Specialist (Application Software) District Of ColumbiaInformation Technology Specialist (Application Software)Washington, DCThe mission of the Health Benefit Exchange Authority is to implement a health care exchange program in the District of Columbia in accordance with the Patient Protection and Affordable Care Act (PPACA) of 2010 and the District of Columbia Health Benefit Exchange Authority Establishment Act of 2011, thereby ensuring access to quality and affordable health care to all District of Columbia residents. Designs, develops, tests, and maintains full-stack Ruby on Rails web applications that align with RESTful architecture and Model-View-Controller (MVC) patterns, using the Ruby on Rails framework across all platform services.
Event Technology Specialist - CVENT McDermott Will & Emery LLPEvent Technology Specialist - CVENTWashington, DC, DC$93,000–$142,000 / yearJob Description: The Event Technology Specialist is responsible for the end-to-end build and execution of event registration websites, mobile applications, and related digital event experiences using the cloud-based event marketing and management platform (CVENT). Essential Functions and Responsibilities: Design, build, and maintain event websites and mobile apps with a focus on usability, performance, and accessibility.
NewSupervisory Information Technology Cybersecurity Specialist (INFOSEC) GS-2210-13 U.S. Department of Homeland SecuritySupervisory Information Technology Cybersecurity Specialist (INFOSEC) GS-2210-13Washington, DC$108,019–$140,426 / yearNewly appointed" refers to the first appointment (regardless of tenure) as an employee of the Federal Government, an appointment following a break in service of at least 90 days from a previous appointment as an employee of the Federal Government, or, in certain cases, an appointment following a break in service of less than 90 days from a previous appointment as an employee of the Federal Government. This vacancy is for a GS-2210-13, Supervisory Information Technology Cybersecurity Specialist (INFOSEC) GS-2210-13 located in the Department of Homeland Security, U.S. Coast Guard, ALC INFORMATION SYSTEMS DIV -ISD CONFIG/PROJ MGMT BRANCH in ELIZABETH CITY, North Carolina.
NewLearning Management System (LMS) Technology Specialist POTOMAC MANAGEMENT SOLUTIONS, LLCLearning Management System (LMS) Technology SpecialistWashington, DCcommunication skills, customer service, analytical skills, teamwork and collaboration, and continuous learning).A post-graduate degree in information technology, computer science, or related technical fields discipline (Bachelor's or Master's).Specific technology industry-related certification(s).#J-18808-Ljbffr. This position is Part time/20 hours a wkAt least ten (10) years of experience working with the federal government learning management systems FedTalent, Percipio and Totara.
Supervisory Information Technology Cybersecurity Specialist (APPSW) United States ArmySupervisory Information Technology Cybersecurity Specialist (APPSW)Washington, DCRemote$168,690–$197,200 / yearSpecialized Experience is defined as: Conducting software development from inception to launch; utilizing C/C++ and Python for product development; conducting malware analysis, reverse engineering, and malware development utilizing malware persistence, stealth, and/or exploit identification and development; AND leading software developers who utilize cybersecurity principles and methods. For each relevant work experience, make sure you include the employers name, job title, start and end dates (include month and year), for qualifications purposes, the number of hours worked per week, and a brief description that show you can perform the tasks at the required level listed in the job announcement.
NewUFCW: Technology and Data Specialist ArenaUFCW: Technology and Data SpecialistWashington, DC$60,963–$78,943 / yearPosition Description: The Technology and Data Specialist supports UFCW organizing campaigns and programs by administering, configuring, and supporting key technology and data platforms, with a primary focus on Salesforce. Provides day‑to‑day administration, help desk support, and user assistance for UFCW's Salesforce platform, including managing user access, permissions, and profiles, and resolving access‑related and usability issues.
Technology Support Specialist McDermott Will & EmeryTechnology Support SpecialistWashington, District of ColumbiaInteract with the Automatic Call Distribution (ACD) system and monitor the Information Technology (IT) Help Desk ticketing system to ensure that issues and requests are resolved or escalated per established Service Level Agreements. Coordinate day-to-day operational IT activities including new hire set up, audio and video conference presentations, office moves, and departures.