511 Results for

Technical Support Representative Jobs in Cambridge, MA

Jobs

New!

Brookline, MA3 days ago

$39,900–$39,900 Per Year

At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences..

New!

Arlington, MA2 days ago

$39,900–$39,900 Per Year

See Astound Broadband Privacy Policy at https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. Our sales total compensation offers the potential for significant upside above targeted earnings for those who overachieve their sales targets..

New!

Arlington, MA3 days ago

$39,900–$39,900 Per Year

New!

Arlington, MA3 days ago

$39,900–$39,900 Per Year

New!

Arlington, MA3 days ago

$39,900–$39,900 Per Year

New!

Bedford, MA3 days ago

$90,220–$125,000 Per Year

p style="line-height:normal;margin-bottom:0in">Command, Control, Communications, and Battle Management (C3BM) has been tasked with delivering an integrated Department of the Air Force (DAF) Battle Network providing resilient decision advantage and enabling the USAF, USSF, Joint, and Coalition Force to win against the pacing challenge.

Learn more about our benefits here:

DCS Corp Benefits.

Cambridge, ON27 days ago

p>The Technical Service Engineering will address incoming inquiries and requests for technical support, parts and service, warranty issues and address customer challenges with respect to all equipment.

Serve as the service representative in project leader meetings with engineering and CI teams, addressing all aspects of product development, process improvements, and field operations.

New!

Tewksbury, MA1 day ago

We are always present and available as an expert resource for our customers when needed, we do the right thing every time we interact with each other and our customers, and we provide opportunities for the development and professional growth of our customers, partners, and employees through constant engagement and interaction. The ideal candidate will identify and pursue new sales opportunities, provide expert technical support, and educate distributors, contractors, and MEP firms on the roles our products play within their respective businesses.

Boston, MA30+ days ago

$26.26–$42.02 Per Hour

If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.

Troubleshoot and resolve technical issues related to general product knowledge, networking, training, software download/installation/registration/performance, returning damaged devices, and any other Axon related questions.

Ayer, MA13 days ago

This role requires additional training and knowledge, which will be acquired through ongoing involvement in engineering projects, technical publication revisions, equipment service training, product training, manufacturing cell training, peer-to-peer shadowing, and completing customer field service calls with our Technical Service Representatives.

High proficiency in Microsoft Windows products (Word, Excel, PowerPoint, Teams), FSM/CRM systems (Salesforce ServiceMax a plus), ERP systems (SAP and Visual knowledge preferred), call center software (Cisco Finesse preferred), and remote monitoring software.

MA30+ days ago

p>The Technical Support Representative III is responsible for providing technical support to our authorized dealer network including fielding and resolving technical service issues, providing troubleshooting support, and authorizing warranty repairs (including sending parts) under limited supervision and minimal guidance from Supervisor. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus.

Boston, MA22 days ago

$26.26–$42.02 Per Hour

strong> or via our Axon Privacy Web Form. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to

recruitingops@axon.com.

Chelmsford, MA27 days ago

Remote

$33–$36 Per Hour

The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Provide daily Tier I and Tier II technical support for ZOLL products via phone and email, applying advanced troubleshooting skills to resolve complex issues.

Boston, MA19 days ago

$23.40–$34.50 Per Hour

We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.

New!

Boston, MA2 days ago

p>Work Environment:

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear. Utilizing a proven sales process, the Evolution Motion Solutions Technical Sales Representative partners with customers to identify their needs, understand their business, and ultimately provide tailored solutions for their applications.

Boston, MA30+ days ago

Reporting to the Senior Lead - Technical Representatives on the Brand Experience team, you will empower a team of Representatives to deliver best-in-class service to key wholesale partners while fostering deep brand affinity within their communities. You bring 6+ years of experience in technical representation, field marketing, retail management, or sales roles within a premium performance-oriented global brand or retailer.

Wilmington, MA13 days ago

p>WORK ENVIRONMENT:

MA30+ days ago

$57,100–$85,700 Per Year

p>Work directly with customers to troubleshoot and resolve technical issues; monitor the trending of calls, report and validate reoccurring issues or needs from the existing customer base.

Assists with International distributor and customer training; conducts training webinars; assists in developing training materials and new product releases.

New!

Boston, MA1 day ago

li>To coordinate all sales efforts, both preparation for and direct prospect interaction, and work as a team with the customer service associate, such activities may include but are not limited to:

Research for, prepare presentation and report for, and attend sales meetings.
Representing ISCO within the industry, trade or professional associations to develop / promote positive relationships; attending trade shows and conferences, performing demonstrations, networking and gaining new clients .

Boston, MA25 days ago

The function of Technical Maintenance Support Business Partner is to research and resolve technical related problems stemming from manufacture quality, engineering shortcomings, manufacturing defects, assembly line workmanship, misapplication as well as general reliability, durability or other operation issues. Manage Safety Campaign Process: Responsible for reviewing manufacturer recalls for: Applicability, special tooling needs & availability, availability of required parts, conflicts with Ryder policies and devloping the recalls into Ryder Campaigns as required.

MA30+ days ago

p>KNOWLEDGE, SKILLS & EXPERIENCE:

A BS/BA undergraduate degree is preferred Technical or Engineering background preferred; experience working with Design Engineers preferred 3-5+ years of Capital Equipment sales experience preferred; Experience with Medical Gas Equipment, Compressed air systems, and/or Vacuum systems preferred Medical gas testing experience, ASSE certification, NFPA 99 knowledge beneficial Current experience supporting and managing customers in the territory preferred Excellent communication, time, and territory management skills are a necessity Familiarity with CRM software - ability to efficiently track and maintain sales data Familiarity with Word, Excel, and Powerpoint.

Powerex manufactures industry-leading Medical Gas Equipment for critical applications within Healthcare Facilities, Universities, and Laboratories in addition to designing and assembling Compressed Air and Vacuum solutions for use in a variety of Industrial applications including buses, light rail, and food & beverage processing.

Devens, MA30+ days ago

p>Accumet Engineering, Inc. is a trusted leader in precision material processing and laser machining since 1970, renowned for pioneering techniques such as lapping, polishing, laser drilling, cutting, and welding. The ideal candidate is a proactive communicator who is as comfortable reading engineering prints as they are building long-term relationships with customers.

Norwood, MA30+ days ago

$36–$42 Per Hour

At Instron, we design and manufacture mechanical testing systems that shape the products you use every day, from the crispness of a potato chip to the durability of eyewear. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

Waltham, MA30+ days ago

$88,603–$121,830 Per Year

Every day, you will take ownership for resolving technical customer issues in a reasonable time, act as the representative of Boston Dynamics technical expertise in voice, tone, and knowledge, and serve as an internal voice of the customer in identifying and escalating customer needs for issues and feature requests.

Helps establish, document, and assist in principled technical support processes: diagnosing, troubleshooting, reproducing, fixing and debugging complex electro/mechanical equipment - robots, computer interfaces, complex software, and networked and/or wireless communication systems.

Milford, MA30+ days ago

li>Facilitate and support the integration of company marketing concepts and strategies within the sales function and convey integration methods to the branch staff .Accompany outsides sales team and branch managers during client presentations; proactively secure and generate new business and identify plumbing and heating contractors seeking to add HVAC to their business strategy .Collaborate with purchasing and branch staff to collectively identify the necessary HVAC products for servicing the marketplace.

Interface with new hired and tenured employees to ensure that the HVAC sales training program addresses, both, current and future organizational needs.

Nashua30+ days ago

This pre- and post-sales support is provided to field service engineers, service technicians, sales engineers, in-house sales, and company customers who are diagnosing, troubleshooting, testing, and repairing complex electro/mechanical equipment.

Investigates warranty issues and completes all related warranty re-bills (“CL’s”) in accordance with factory requirements and in a timely manner.

Work At Home, MA20 days ago

$18.50–$42.35 Per Hour

The Senior Client Support Representative serves as a critical liaison within the Client Support organization, ensuring the consistent delivery of high-quality training and support to both new hires and tenured specialists. In addition to leading training initiatives, the incumbent provides subject matter expertise to support issue resolution, contributes to the continuous improvement of learning programs, and participates in cross-functional projects.

Somerville, MA18 days ago

$22.22–$31.71 Per Hour

The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. Investigate issue areas and determine methods of mitigation to resolve problems within acceptable timeframes, routing or escalating complex transactions to supervisor, manager or tier two for resolution as appropriate.

Malden, MA20 days ago

$26–$44 Per Hour

p>Company Details:

When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people's lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Boston, MA30+ days ago

p>Qualifications/Requirements:

Bachelor's Degree with 1+ years' experience in a technical Customer Support position; or in lieu of degree, a high school diploma or GED with a minimum of 2+ years of experience in a technical Customer Support role. Some of the key areas of impact this role will drive are as follows:
- Resolve Technical Issues: Quickly troubleshoot and solve platform-related problems, ensuring a seamless user experience.

MA30+ days ago

$75,000–$90,000 Per Year

p>As a Koch company, Molex is a leading supplier of connectors and interconnect components, driving innovation in electronics and supporting industries from automotive to health care and consumer to data communications. Key responsibilities include processing orders in ERP systems, coordinating with logistics and production to meet deadlines, resolving product inquiries or complaints, and managing customer accounts.

Boston, Massachusetts30+ days ago

Remote

Formed through the merger of DoseSpot, Arrive Health, and pVerify, Interra Health delivers trusted eligibility, real-time coverage and pricing insights, prescribing tools, and pharmacy transparency at the point of care—helping providers make informed decisions and patients access the right medications with greater clarity and affordability. Backed by strong market momentum and a bold vision for the future of connected care, Interra Health offers the chance to join an innovative, mission-driven team working at the intersection of software and healthcare to reduce friction, improve access, and make the healthcare experience better for everyone.

Boston, MA7 days ago

At iMotions, you would work with the many teams involved in company operations: Product Management, Customer Success Management, Product Specialists, Development, Solutions/Sales - in our Copenhagen headquarters, Boston office, Berlin, Singapore, China, and other locations.

Additional information about iMotions: www.imotions.com https://www.youtube.com/user/iMotionsEyeTracking.

Marlborough, MA30+ days ago

p>This position will play a key role in delivering great customer experiences by providing responsive support which enables customers to maximize Hologic equipment uptime as well as facilitate them meeting their safety and regulatory compliance goals.

A minimum of 4 years related job experience is required in a customer, technical, or field support role with at least 2 years spent in a technical support capacity for complex software applications or medical devices.

Boston, MA17 days ago

$60,100–$107,690 Per Year

To be successful in this role, you will act with a sense of urgency to resolve customers' problems, reflect a friendly and professional disposition during phone calls, chats and in writing, and provide follow-up to communications ensuring that your suggestions are understood and applied appropriately by the customer. Solving system-wide: When problem-solving, First seek to understand the entire picture by asking questions that remove silos and organizational barriers, followed by establishing a safe environment that supports cross-geo collaboration and communication to develop a shared vision.

MA30+ days ago

$100,000–$167,500 Per Year

p>Java and C# programming Windows and Unix (Linux) Knowledge of ETL tools such as Kettle and Talend Familiar with at least one SCM (Perforce would be a plus) XML and XSLT Understanding of ERDs Tomcat configuration and optimization N-tier application architecture SOAP/XML and messaging software like MQ Series, MSMQ, Sonic MQ, Open JMS, Kafka In-depth knowledge of one of the following RDBMS: Oracle or MS SQL Server Perl Self-motivated and Self-driven BS/MS in Computer Science or equivalent field.

We truly believe our employees diverse backgrounds, experience and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients.

Marlborough, MA27 days ago

Hologic, Inc. is a leading developer, manufacturer and supplier of premium molecular diagnostic products and services that are used to diagnose human diseases, screen donated human blood and to aid in biomedical research. Driven by our purpose to enable healthier lives everywhere, every day, we are seeking a talented and experienced Electrical Engineer to join a growing R&D department in our Surgical Division to contribute to new .

Boston, MA30+ days ago

$60,100–$107,690 Per Year

p>Our specialists collaborate closely with their peers to analyze trends in customer activity to enable the AKN as an effective tool for achieving business objectives and have a direct influence to make the necessary changes needed to increase customer happiness and dedication.

Reporting to a Support Manager, you would actively engage with Autodesk customers to provide solutions, direction, and general troubleshooting for AutoCAD Electrical products via phone and web.

Milton, MA12 days ago

p>Location: Milton, MA Category: Staff Job Type: Full-time Non-Exempt Posted On: Wed Jun 10 2026 Job Description:

The Senior Technical Support Specialist supports the Director of Enterprise Support in delivering high-quality, client-centered technology services for Curry College faculty, staff, and students. This role provides advanced technical and operational support for end-user devices, applications, accounts, classroom and event A/V technologies, and related support systems that enable teaching, learning, administration, and campus events.

MA25 days ago

$54,000–$80,000 Per Year

p>Required Skills:

Application Management, Database Management, Project Management, Requirements Gathering, Software Development, Software Development Life Cycle (SDLC), Structured Query Language (SQL), System Implementations, Systems Analysis, Technical Support. The Application Analyst will engage with customers through frequent phone and email communications, necessitating strong customer service skills and an understanding of SQL, network and Windows platforms, and strengthening Relativity knowledge.

Canton, MA30+ days ago

$54,000–$66,000 Per Year

As a member of our Client Services team, your job would involve: Acting as the primary contact for customers; answering questions; implementing and supporting the software; troubleshooting and researching requests for data; evaluating requests for software enhancements and system modifications; corresponding over the phone and through email. Bachelor's degree preferred with major in Information Technology, Management Information Systems, Computer Information Systems, Data Analytics or equivalent training, education, or customer service experience and/or related military experience.

Nashua, NH26 days ago

$112,283–$173,980 Per Year

The Program Operations Field Manager applies an advanced knowledge of the technical aspects of the work in order to provide leadership and guidance to a diverse staff of aviation specialists that carry out the responsibility of development, test, deployment, and support of NAS En Route and Oceanic Air Traffic Control systems. Managerial duties include: monitoring and evaluating performance; making hiring decisions; recommending pay increases; coaching and developing employee capabilities; approving leave; and taking, recommending, or approving corrective/disciplinary actions as appropriate.

Cambridge, MA18 days ago

$117,000–$184,200 Per Year

p>Required Skills:

Agile Application Development, Agile Software Project Management, Asset Management, AWS Tools, Benefits Management, Biomedical Engineering, Chemical Engineering, Computer Science, Data Analytics, Data Science, Drug Discovery Process, Management System Development, Mechatronics, Multi-Management, Preclinical Research, Product Management, Requirements Management, Scientific Data Management, Stakeholder Management, Stakeholder Relationship Management, Strategic Planning, System Designs, Training Documents.

Collaborate closely with Product, Data Science, and Engineering teams to define and develop data products tailored for drug discovery and preclinical research.

Cambridge, MA30+ days ago

Understanding of IT operations, database systems, networking, IT security, application development, service architecture, cloud-native application development, hosted services, storage systems, or content delivery networks. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

Cambridge, MA30+ days ago

Boston, MA30+ days ago

$64,000–$71,700 Per Year

Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. This role collaborates closely with engineers, analysts, process and practice owners, service owners, the ITIL Specialist, and the Service and Integration Management Lead to translate complex technical, operational, and security-related information into accessible content.

Cambridge, MA20 days ago

2 years of experience designing high-throughput, low-latency storage architectures optimized for scaling AI/ML workloads or air-gapped systems.

Cambridge, MA20 days ago

We"re looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google's needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve.

Quincy, MA30+ days ago

$166,000–$220,000 Per Year

li>Technical Ownership: Drive technical outcomes through meticulous understanding of system performance, managing incident response and after-action, using metrics to derive insights into areas for improvement, quantifying the improvements made through investment in those areas, and maintaining a clear understanding of the state of the system that can be communicated to the customer.

To ensure your safety and help you navigate your job search with confidence, please keep the following critical points in mind:

No Financial Requests: Anduril will never solicit payment or demand personal financial details (such as banking information, credit card numbers, or social security numbers) at any stage of our hiring process.

Quincy, MA24 days ago

$166,000–$220,000 Per Year

To ensure your safety and help you navigate your job search with confidence, please keep the following critical points in mind:

No Financial Requests: Anduril will never solicit payment or demand personal financial details (such as banking information, credit card numbers, or social security numbers) at any stage of our hiring process.

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Technical Support Representative Jobs in Cambridge, MA

Direct Sales Representative Astound

Residential Sales Representative Astound

Door to Door Sales Representative Astound

Sales Representative Astound

Outside Sales Representative Astound

Technical Writer, Senior DCS Corporation

Technical Service Engineering Shred-Tech Corporation

HVAC/Mechanical Sales Representative-New England Model551Group

Sr Technical Support Representative II Axon Enterprise Inc

Technical Service Support Representative (Ayer, MA, US, 01432) Sealed Air Corp

Technical Support Representative Generac Power Systems Inc

Senior Customer Technical Support Representative Axon

Technical Support Representative II Zoll Data Systems, Inc.

Technical Support Representative, In-Store DoorDash Inc

Technical Sales Representative, Factory Automation Evolution Motion Solutions

Lead - Technical Representative On AG

Technical Sales Representative, Factory Automation Womack Machine Supply Co of OK

TECHNICAL SERVICE REPRESENTATIVE I Charm Sciences, Inc.

Technical Sales Representative- Renewables & Geothermal Isco Industries

Technical Maintenance Support Business Partner Ryder System Inc

Northeast Technical Sales Representative Marmon Holdings Inc

Technical Sales Representative Accumet Engineering Inc

Account Representative - Technical Inside Sales Illinois Tool Works Inc

Senior Technical Support Engineer Boston Dynamics, Inc. (Inactive)

HVAC, Trainer & Technical Support Granite Group

Technical Support Engineer Busch Vacuum Solutions

Senior Client Support Representative CVS Health Corp

HR Support Center Representative II Brigham and Women's Hospital

Retailer Support Representative Cubic Corp

Customer Support Representative Synchrony Financial

Customer Service/ Support Representative Koch Inc

Technical Support Specialist, L2 Interra Health

Technical Support Specialist Imotions AS

Technical Support Specialist 1 Hologic Inc

Senior Technical Support Specialist - Inventor Autodesk Inc

Front-Office / Buyside Post Production Technical Support Specialist - (API, ETL tool usage, Java and/or C# programming) Investment Trading Software Fixed Income and Equities - Charles River Development State Street Corp

Technical Support Specialist 2 Hologic Inc

Technical Support Specialist - AutoCAD Elec Autodesk Inc

Senior Technical Support Specialist - Curry College Curry College

Technical Support Specialist - Evening Relativity ODA LLC

Technical Support Specialist, Data Repository Medical Information Technology Inc

Supervisory Aviation Technical Systems Specialist U.S. Department of Transportation

Sr. Specialist, Technical Product Management Merck & Co Inc

Technical Account Manager, Google Cloud Consulting, Media, Entertainment and Gaming Google LLC

Technical Account Manager I, Google Cloud Consulting, Retail Google LLC

Technical Writer ASM Research, An Accenture Federal Services Company

Technical Lead, Storage Distributed and Sovereign Cloud Google LLC

Technical Lead, Media CDN Google LLC

Technical Program Manager, Maritime Anduril Industries Inc

Technical Program Manager, Comms & ISR Anduril Industries Inc

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