Ritter CommunicationsNewTechnical Support Supervisor Ritter CommunicationsTechnical Support SupervisorJonesboro, AREssential Job Functions: Manages daily activities of helpdesk areas by scheduling and assigning work, determining methods for doing work, checking quality of work, answering questions, handling personnel issues, and monitoring workflow to ensure timely completion of activities; Evaluates department staffing needs and recommends new positions and applications as appropriate; Manages growth path of individual employees; Leads Tech Support team in cross-functional collaboration across the organization; Provides periodic metric reporting concerning the team's performance against established objectives; Participates in addressing customer escalation requests, including forwarding the escalation to the appropriate parties; Provides system support and training; Maintains current industry knowledge, evaluates products for the purpose of acquisitions, and evaluates software programs and applications to meet the needs of the organization; Attends various meetings with management, departments, and vendors to ensure objectives are met. Participates in interdepartmental planning; Trains and updates employees on OSS changes and improvements; Develops training programs related to customer service, computer hardware and software as appropriate; Interprets and implements tech support objectives and directives; Establishes operating procedures, policies, and business strategies to support objectives; Establishes and implements customer service policies to ensure quality customer service and subscriber satisfaction; Performs all other related duties as assigned; Travels to customer sites, project areas, business related events, and other Company locations as required.
RITTER COMMUNICATIONS HOLDINGS, LLCTechnical Support Supervisor RITTER COMMUNICATIONS HOLDINGS, LLCTechnical Support SupervisorJonesboro, ARPart timeManages daily activities of helpdesk areas by scheduling and assigning work, determining methods for doing work, checking quality of work, answering questions, handling personnel issues, and monitoring workflow to ensure timely completion of activities; Evaluates department staffing needs and recommends new positions and applications as appropriate; Manages growth path of individual employees; Leads Tech Support team in cross-functional collaboration across the organization; Provides periodic metric reporting concerning the team’s performance against established objectives; Participates in addressing customer escalation requests, including forwarding the escalation to the appropriate parties; Provides system support and training; Maintains current industry knowledge, evaluates products for the purpose of acquisitions, and evaluates software programs and applications to meet the needs of the organization; Attends various meetings with management, departments, and vendors to ensure objectives are met. Participates in interdepartmental planning; Trains and updates employees on OSS changes and improvements; Develops training programs related to customer service, computer hardware and software as appropriate; Interprets and implements tech support objectives and directives; Establishes operating procedures, policies, and business strategies to support objectives; Establishes and implements customer service policies to ensure quality customer service and subscriber satisfaction; Performs all other related duties as assigned; Travels to customer sites, project areas, business related events, and other Company locations as required.
Company ConfidentialIndustrial Engineer Company ConfidentialIndustrial EngineerOsceola, ARFull timeStrong understanding of engineering principles, manufacturing processes, and plant operationsProficiency with analytical tools, computer applications, and data-driven decision-makingExperience with lean manufacturing, process improvement, and cost reduction methodologiesStrong project coordination and organizational skills with ability to work independently or with limited supervisionEffective communication skills, both verbal and writtenAbility to collaborate with cross-functional teams and support engineering initiativesWillingness to learn and apply new manufacturing technologies and methodsAbility to work in a fast-paced manufacturing environment. Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs.
Insurance Office of AmericaSenior Account Manager (Fully Remote) Insurance Office of AmericaSenior Account Manager (Fully Remote)Jonesboro, ARRemote$80,000–$100,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
Insurance Office of AmericaNewCommercial Insurance Account Manager (Central or Mountain Time Zone) Insurance Office of AmericaCommercial Insurance Account Manager (Central or Mountain Time Zone)Jonesboro, ARRemote$70,000–$90,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Supporting: Shared Services – provides temporary service support to IOA account teams and producers, focusing on account management and service during transition and growth periods.
Insurance Office of AmericaAccount Manager - Commercial Insurance (Fully Remote Option) Insurance Office of AmericaAccount Manager - Commercial Insurance (Fully Remote Option)Jonesboro, ARRemote$65,000–$90,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests.
Insurance Office of AmericaBond/Surety Account Manager Insurance Office of AmericaBond/Surety Account ManagerJonesboro, ARRemote$75,000–$85,000 / yearFull timeWork Mode: Highly prefer the candidate be 2-3 days hybrid at one of our IOA office locations, also open to fully remote | Location/Supporting: Longwood, FL, Birmingham, AL, Jupiter, FL, Las Vegas, NV, Atlanta, GA, Charleston, SC, Syracuse, NY or Binghamton, NY office | Experience: Bond/Surety Experience. Client Relationship Management: Manage assigned client relationships, including initiating and conducting client calls/meetings, handling bid bond requests, changes to bonds, cancellations, riders, and closing new business and renewals.
Insurance Office of AmericaSenior Account Manager - Commercial Lines Insurance Office of AmericaSenior Account Manager - Commercial LinesJonesboro, ARRemote$80,000–$100,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
Insurance Office of AmericaNewAccount Manager - Commercial Lines (Eastern or Central Time Zone) Insurance Office of AmericaAccount Manager - Commercial Lines (Eastern or Central Time Zone)Jonesboro, ARRemote$70,000–$90,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Supporting: Shared Services – provides temporary service support to IOA account teams and producers, focusing on account management and service during transition and growth periods.
Optus, IncManager of Project Delivery Optus, IncManager of Project DeliveryJonesboro, ARRemoteFull timeBroad technical background (telephony, contact center, enterprise networking, wireless networking, infrastructure cabling, cybersecurity, IT managed services, audio visual, IT infrastructure) preferred. In this position, you will need to move around the job site or office, occasionally ascend and descend a ladder to install cabling, remain in a stationary position, and continuously position yourself to pull cable or reach cabling in tight, low places throughout the day.
RITTER COMMUNICATIONS HOLDINGS, LLCNetwork Ops Center Mgr RITTER COMMUNICATIONS HOLDINGS, LLCNetwork Ops Center MgrJonesboro, ARPart timeManages and mentors 24x7x365 NOC support team in all daily operations by effectively communicating expectations and driving accountability; Cultivates cross functional department relationships to achieve common goals; Serves as a NOC liaison for inquiries and escalations from both internal and external customers; Implements, follows, and directs NOC policies and procedures; Maintains a strong customer service focus for all business decisions; Serves as a 2nd level escalation point for staff members; Interacts with Engineering, Field Operations, TAC, and on occasion end-customers; Travels to customer sites, project areas, business related events, and other Ritter Communications locations as required; Performs other related duties as assigned. Operational knowledge and awareness of data, voice, and transport network technologies such as Cisco, Ciena, Nokia, Calix, Alcatel, and Metaswitch; High level proficiency in commonly used software such as Visio, Excel, Word, and Power Point; Ability to lead others to achieve desired outcomes in a manner consistent with Company values; Ability to multi-task and effectively manage multiple high-impact projects; Ability to be detail oriented while keeping the bigger picture in mind; Ability to work well individually and in a team environment; Excellent verbal and written communication skills; Ability to travel for business requirements; must possess a valid Driver’s License with a satisfactory driving record.
Georgia-PacificQuality Manager Georgia-PacificQuality ManagerParagould, ARFull timeAs a Koch company and leading manufacturer of bath tissue, paper towels, paper-based packaging, cellulose, specialty fibers, building products and much more, Georgia-Pacific works to meet evolving needs of customers worldwide with quality products. These manufacturing locations employee ~900 individuals dedicated to applying innovative processes to produce high quality rigid containers and cling film for the food service industry.
NavitasPartnersCapture Manager - Remote Washington, DC - NM#002 NavitasPartnersCapture Manager - Remote Washington, DC - NM#002Brookland, DCRemoteWe’re expanding our Federal & State IT Workforce Solutions practice and are looking for a Capture Manager who can own government relationships, capture strategy, proposals, and pipeline conversion end-to-end. About Navitas Partners, LLC: It is a certified WBENC and one of the fastest-growing Technical / IT staffing firms in the US providing services to numerous clients.
AdamsBrown, LLCTax Manager - Healthcare AdamsBrown, LLCTax Manager - Healthcarejonesboro, ARThis role demonstrates the ability to work well with others especially in the capacity to earn the confidence and respect of clients, principals, staff, and administrative support personnel. Demonstrates advanced technical knowledge effectively through written and verbal communication; seeks to continuously develop communication skills.
Southworth International GroupIT Support Specialist Southworth International GroupIT Support SpecialistManila, ARSouthworth International group, Inc. (SIGI) seeks an experienced IT Support Specialist to provide end-user support for a variety of technical issues including identifying, recording, researching, and resolving technical problems; from initial diagnosis, to troubleshooting through to escalation and/or closure. Anywhere that workers are lifting and positioning items, handling pallets, working with parts in containers or transporting loads in a factory or warehouse, Southworth has a product to make the job faster, safer, and easier.
Optus, IncBusiness Development Manager, National Accounts Optus, IncBusiness Development Manager, National AccountsJonesboro, ARRemoteFull timeThe Business Development Manager is responsible for acquiring new customers, and building relationships with prospects, as this role will garner and meet with potential clients; provide prospective customers with all services offered; work with prospects to create solutions for their needs and consult throughout the sales process. Demonstrated ability to manage the full sales cycle for new customers, from prospecting through close, with a strong track record of identifying and securing new business opportunities.