Tax Technical Expert - Manager, Director, Partner JobotTax Technical Expert - Manager, Director, PartnerWoodbury, NY$190,000–$400,000 / yearLead sophisticated tax planning and advisory work across a diverse client base that includes multinational entities, financial services firms, private investment funds, and ultra-high-net-worth individuals. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
NewTechnical Tax Partner - UHNW (REMOTE) JobotTechnical Tax Partner - UHNW (REMOTE)Woodbury, NYRemote$250,000–$600,000 / yearRather than focusing heavily on business development, this individual will serve as a trusted advisor to partners, managers, and staff by providing guidance on complex tax issues, interpreting tax law changes, and helping the firm navigate sophisticated tax matters with confidence. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
Senior Audit Manager, CPA firm JobotSenior Audit Manager, CPA firmWoodbury, NY$140,000–$160,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. With multiple offices along the East Coast and an expanding client base, we offer professionals the opportunity to join a collaborative organization with strong leadership, growth potential, and a forward-thinking vision.
Tax Manager JobotTax ManagerGreat Neck, NY$120,000–$160,000 / yearFounded nearly a decade ago and based in Great Neck, with clients across the United States, we are a fast-growing B2B tax and accounting firm dedicated to helping entrepreneurs dramatically reduce tax liability while building long-term wealth. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
Tax Senior Manager – Public Accounting JobotTax Senior Manager – Public AccountingWoodbury, NY$180,000–$265,000 / yearWith offices in NYC and Long Island, we provide comprehensive tax, assurance, and consulting services to high-net-worth individuals, privately held businesses, and organizations across a wide range of industries. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
Tax Manager – Public Accounting JobotTax Manager – Public AccountingWoodbury, NY$140,000–$210,000 / yearWith offices in NYC and Long Island, we provide comprehensive tax, assurance, and consulting services to high-net-worth individuals, privately held businesses, and organizations across a wide range of industries. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
NewAudit Supervisor / Manager - Healthcare Kforce Inc.Audit Supervisor / Manager - HealthcareHarrison, NY$80,000–$125,000Responsibilities Include: In this role, the Audit Supervisor/Manager Healthcare oversee the efforts of multiple client engagements; Maintain active communication with client and ensure satisfaction. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs.
Dialysis Clinical Manager Registered Nurse - RN Fresenius Medical CareDialysis Clinical Manager Registered Nurse - RNHicksville, NY$90,709–$151,091 / yearAs the facility leader, you will be part of a close-knit, collaborative team responsible for delivering unique care plans and providing dialysis treatment to patients facing end stage renal disease or chronic kidney disease. We have a diverse range of employee resource groups (ERGs) to encourage employees with similar interests, goals, social and cultural backgrounds, or experiences to come together for professional and personal development, discussion, activities, and peer support.
NewProject Manager ECLAROProject ManagerWHITE PLAINS, NY$1 / hourStrong and tested project management skills including: Customer satisfaction management, Sponsor expectation management, Vendor and consultant management, Risk management and issue resolution, Financial management including budgeting, forecasting and reporting, Change Management. Demonstrated expertise in infrastructure design and planning, server and operating systems management, network infrastructure and protocols, network virtualization, storage systems, cloud infrastructure, network security, monitoring and performance optimization, and vendor management.
NewDirector, External Reporting and Technical Accounting Vaco LLCDirector, External Reporting and Technical AccountingCheshire, CT$175,000–$200,000 / yearDetermining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Act as the organization's primary technical accounting resource, providing guidance on complex accounting topics including revenue recognition, acquisitions, asset impairments, leasing arrangements, financing transactions, derivative instruments, and employee benefit obligations.
NewAssurance Manager bdo consultingAssurance ManagerStamford, CT$120,000–$140,000 / yearTraditionally responsibilities of the Assurance Manager will include advising the client on various economic and regulatory risks within their industry, resolving complex accounting issues, apply GAAP and GAAS consistently within complex situations, writing technical consultation memos on GAAP / GAAS issues, and documenting, validating, testing, and assessing various financial reporting control systems. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm’s success, with no employee contributions.
Finance Manager - Banking Page Group USAFinance Manager - BankingGreenwich, CT$140,000–$165,000 / yearFull timeCombining the financial strength and governance of a traditional banking platform with the agility of a growth-focused organization, the company continues to expand its capabilities while maintaining a strong focus on risk management, regulatory compliance and operational excellence. Reporting to the Financial Controller, the successful candidate will play a key role in ensuring the accuracy and integrity of the bank's financial reporting, maintaining a robust control framework, and supporting statutory and audit requirements.
NewLead Project and Logistics Manager, Specialty - ROS United RentalsLead Project and Logistics Manager, Specialty - ROSStamford, CTAs a Lead Logistics Project Manager, you will provide leadership, supervision and support to ensure a special event, entertainment or other large project involving substantial specialty region products and applications, runs smoothly and efficiently to optimize customer service. You will oversee a team of Project Logistics Managers (PLM), provide fleet, service and operational expertise to execute large projects and events, including natural disasters, emergency response, and other major events requiring rapid and substantial fleet deployment.
Training Support Analyst ECLAROTraining Support AnalystWhite Plains, NYPosition Overview: The Training Support Analyst provides operational and logistical support for the planning, organization, and delivery of technical training pathways and programs that develop workforce capabilities across Client's Operations. The position works closely with training program managers, instructors, and subject matter experts to scope and develop structured learning pathways and workforce development initiatives.
NewSenior Tax Manager CFSSenior Tax ManagerNewtown, CT$110,000–$130,000 / yearThis is an excellent opportunity for a highly technical Senior Tax Manager who enjoys reviewing complex returns, ensuring compliance, and serving as the final quality-control checkpoint before returns are delivered to clients. A well-established public accounting firm is seeking an experienced Senior Tax Manager to provide immediate support during a high-volume tax season.
Maintenance Manager Gables Search GroupMaintenance ManagerBridgeport, CT$150,000–$170,000Assignments will involve coordination with Corporate Engineering, external contact with maintenance and engineering firms to discuss field changes, manufacturer sales representatives and service personnel and vendors to discuss new or modifications to existing equipment, resolve problems and exchange information. Working closely with the Operations Manager to track facility service hours, equivalent starts and other operating parameters to regularly update Major Maintenance Inspection schedules for combustion turbines.
NewAccounting Manager - M&A CFSAccounting Manager - M&AIslandia, NY$110,000–$130,000 / yearStep into a high-impact Accounting Manager – M&A role where you’ll work side-by-side with partners on live deals and shape the financial future of a fast-growing firm. Support transaction execution and act as liaison across legal, banking, and executive teams.
Dialysis Nurse Manager Dialysis Clinic, Inc.Dialysis Nurse ManagerMt. Kisco, NY$100,000–$120,000 / yearDCI’s Differentiator: Since opening the first clinic 50 years ago in Nashville, Tenn., our Dialysis Clinic, Inc. family has grown to be the nation’s largest nonprofit dialysis provider with more than 270 locations in 30 states, serving nearly 14,000 patients each day. Join DCI today to build relationships and gain fulfillment serving individuals in our comfortable clinical setting with a lower caregiver-to-patient ratio than other providers.
Project Manager / Business Analyst Gables Search GroupProject Manager / Business AnalystJericho, NYAct as a liaison between technology and business departments and be the intermediary who help support and translate needs across business units and functions and an end to end project driver. Frequently analyze the impacts of change, document and support communication between relevant groups and stakeholders, and capture requirements needed to initiate a change.
Luxury Automotive Account Manager Gables Search GroupLuxury Automotive Account ManagerWhite Plains, NY$120,000–$125,000A premier automotive customization and luxury vehicle services company is seeking an experienced sales professional to drive business development across custom automotive projects and premium vehicle storage services. This role is ideal for someone with a strong background in luxury automotive sales, aftermarket performance, or high-end client relationship management who thrives in a client-facing, enthusiast-driven environment.
NewAccount Manager - Tech CFSAccount Manager - TechStamford, CT$65,000–$100,000 / yearAward winning, including 2023, 2024, and 2025 “Top Workplaces USA Award Winner”; Best Practice Institute “Most Loved Workplace” certification; several recognitions from Staffing Industry Analysts including “2024 Best Staffing Firms to Work For”; recognition from Newsweek, Forbes, FlexJobs, ESOP Association, Zippia. The Technology Recruiter is responsible for building and expanding a book of business; developing long-standing relationships with IT professionals; recruiting talent for direct hire and contract/temporary positions; “match making” qualified individuals and opportunities; and ensuring successful placements.
NewTax Manager CFSTax ManagerStamford, CT$120,000–$140,000 / yearThis is a high-impact Senior Tax Manager role built for professionals ready to elevate their careers. Step into a clear path to partnership with direct exposure to firm leadership and client strategy.
Operations Manager MV TransportationOperations ManagerWhite Plains, NY$89,000–$105,000Sufficient technical and hands-on expertise of operating and scheduling software to effectively manage the reservations, scheduling and dispatch functions; Experience in emergency planning protocols; Must be able to work independently and have strong written and verbal skills. Responsibilities: MV Transportation is seeking an Operations Manager will provide support, leadership and direction to assigned operating location to ensure delivery of annual business plans.
IT Manager - Technical Support Cenveo Worldwide LtdIT Manager - Technical SupportStamford, CTThe IT Manager leads the technical support team, manages infrastructure and hardware needs, and partners with operations leadership to maintain a secure, efficient, and compliant technology environment. The IT Manager, Technical Support oversees all technology operations and end‑user support for a multi‑site envelope manufacturing organization.
Technical Account Manager Ivionics, LLCTechnical Account ManagerHauppauge, NYFull timeWe are IVIONICS—an established technology services company with deep roots and long-term clients—seeking a Technical Account Manager to serve as the primary technical advisor and account owner for a portfolio of legal and professional services clients. This role owns the client relationship and overall client experience—translating business needs into technology direction, maintaining account health, and ensuring services are delivered consistently, securely, and in alignment with each client’s expectations.
P&C Technical Solutions Architect, Manager PricewaterhouseCoopers LLPP&C Technical Solutions Architect, ManagerNY$99,000–$232,000 / yearPwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . You will work closely with clients to analyse customer service processes, identify pain points, and develop strategies to optimise service delivery, increase customer satisfaction, and drive loyalty.
D365 CRM or Copilot/AI Technical Lead - Manager PricewaterhouseCoopers LLPD365 CRM or Copilot/AI Technical Lead - ManagerCT$99,000–$232,000 / yearThose in Microsoft Dynamics CRM at PwC will specialise in analysing client requirements, implementing CRM software solutions, and providing training and support for seamless integration and utilisation of Microsoft CRM applications. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy .
Senior Manager, Oracle Cloud Technical Lead PricewaterhouseCoopers LLPSenior Manager, Oracle Cloud Technical LeadCT$124,000–$280,000 / yearResponsibilities Lead the development and execution of Oracle technology solutions Guide large-scale projects and oversee their successful implementation Innovate and streamline processes to enhance operational productivity Engage with clients at a senior level to drive project success Utilize specialized knowledge to deliver exceptional results Provide strategic insights to support the firm's business strategies Foster trust and collaboration among multi-level teams and stakeholders Motivate and coach teams to address and solve complex challenges What You Must Have Bachelor's Degree 12 years of experience What Sets You Apart Bachelor's Degree in Computer Science, Computer and Information Science, Computer Engineering, Information Technology, or Management Information Systems preferred Demonstrating consulting abilities to successfully manage client needs Exemplifying flexibility in prioritizing tasks and deliverables Building relationships and aligning technical solutions with business objectives Overseeing and driving Oracle Fusion Applications and Oracle Cloud Infrastructure Developing awareness of Firm's services, delivery models, tools, and accelerators Leading team of onshore and offshore technical professionals Demonstrating understanding of Oracle Cloud ERP applications and Oracle Fusion Architecture * Using serverless technologies and microservice-based architecture Travel Requirements Up to 60% Job Posting End Date The salary range for this position is: $124,000 - $280,000. You shall leverage your specialized knowledge and technical acumen of industry-leading business trends, the firm's client service offerings, and professional industry networks to deliver quality results to clients and provide strategic input into the firm's business strategies.
Engineering Manager- Technical Program Manager PricewaterhouseCoopers LLPEngineering Manager- Technical Program ManagerCTAt least a Bachelors degree or, in lieu of a degree, demonstrating in addition to the minimum years of experience required for the role, three years of specialized training and/or progressively responsible work experience in Engineering Program Management for each missing year of college is required. In this capacity, you will help lead and coordinate end-to-end execution of technology initiatives - driving disciplined project planning, proactive stakeholder communication, and consistent service delivery across cross-functional engineering teams.
Amazon Connect Manager, Technical Transformation Deloitte Touche Tohmatsu LtdAmazon Connect Manager, Technical TransformationCT$130,800–$241,000 / yearWe can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
Manager, Oracle Cloud Technical Lead PricewaterhouseCoopers LLPManager, Oracle Cloud Technical LeadStamford, CT$99,000–$232,000 / yearPwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As a Manager, Oracle Cloud Technical Lead, you will play a pivotal role in guiding clients through the complexities of Oracle technology, helping them optimize operational efficiency and achieve strategic objectives.
Manager, Security Operations (Hands On/Technical) Gartner IncManager, Security Operations (Hands On/Technical)Stamford, CTOur mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities. You'll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.
Technical Accounting Manager, Controllership Deloitte Touche Tohmatsu LtdTechnical Accounting Manager, ControllershipStamford, CT$97,600–$179,900 / yearAs a Specialist Manager, Technical Accounting on the Technical Accounting team, you will be responsible for: Review complex arrangements involving revenue, leases, investments, consolidation, joint ventures, and other topics to identify accounting issues and determine the appropriate accounting treatment in accordance with US GAAP. Support discussion with business leadership, Office of General Counsel, Quality Risk Management, Finance Business Partners, and consultation with National Office Partners, Principals, Managing Directors on complex accounting issues.
NewSenior Technical Manager, Biorepository Yale UniversitySenior Technical Manager, BiorepositoryNew Haven, CT$105,000–$174,000 / yearIs responsible for working with Biorepository leadership to ascertain client needs, develop specimen processing protocols, and evaluating services to ensure the Biorepository is providing state of the art sample processing, storage, and distribution services. Advanced proficiency in high-complexity laboratory techniques such as nucleic acid extraction, cell separation methods, sample processing, cell culture/sterile technique, and serological methods, sample workflow optimization, and operational efficiency.
Google Gemini Manager, Technical Transformation Deloitte Touche Tohmatsu LtdGoogle Gemini Manager, Technical TransformationCT$134,500–$265,100 / yearPeople Development: Perform the role of a resource coach; provide input and guidance into the staffing process; actively participate in staff recruitment and retention activities; provide leadership and support for delivery teams and staff in local offices. Responsibilities include, among others, managing teams in the identification of business requirements, functional design, process design (including scenario design, process flow mapping), user story development, prototyping, testing, data migration, preparation for cutover, cutover, training, and defining support procedures.
Associate Technical Product Manager II Always Compassionate Home CareAssociate Technical Product Manager IIMelville, New YorkThis position offers hands on exposure to technical product workflows, cross functional collaboration and end to end lifecycle support, working closely with senior product leadership, engineering teams, and external vendors to implement integrations, support product updates, and ensure the smooth operation of interconnected systems. This role is designed as a hybrid of analytical and execution support: the Associate Technical Product Manager helps shape what gets built by translating business needs into structured, build-ready requirements, and ensures delivery quality through backlog management, UAT coordination, and documentation.
Associate Technical Product Manager Always Compassionate Home CareAssociate Technical Product ManagerMelville, New YorkThis position offers hands on exposure to technical product workflows, cross functional collaboration and end to end lifecycle support, working closely with senior product leadership, engineering teams, and external vendors to implement integrations, support product updates, and ensure the smooth operation of interconnected systems. This role is designed as a hybrid of analytical and execution support: the Associate Technical Product Manager helps shape what gets built by translating business needs into structured, build-ready requirements, and ensures delivery quality through backlog management, UAT coordination, and documentation.
NewSenior Technical Manager, Structural Engineering WSP Global IncSenior Technical Manager, Structural EngineeringValhalla, NYApply high-level structural and civil engineering techniques and processes to identify improvements for various infrastructure project phases involving more complex building, infrastructure, and transportation engineering work including concept development, preliminary design, final design, procurement, construction, and operation. Lead larger-scale structural engineering projects ensuring contributors know what they are required to do and by when, preparing and overseeing relevant project budgets, monitoring external events, tracking hours and expenses, ensuring satisfactory performance, and supervising subcontractors, contract work, and employees.
Salesforce CPQ Manager, Technical Transformation Deloitte Touche Tohmatsu LtdSalesforce CPQ Manager, Technical TransformationCT$144,600–$241,000 / yearExperience defining systems strategy, roadmap, developing process flow diagrams, user journeys and stories, developing business and systems requirements, designing and prototyping, testing, training, defining support procedures, and implementing practical business solutions. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Salesforce CPQ Senior Manager, Technical Transformation Deloitte Touche Tohmatsu LtdSalesforce CPQ Senior Manager, Technical TransformationCT$175,725–$292,875 / yearExperience defining systems strategy, roadmap, developing process flow diagrams, user journeys and stories, developing business and systems requirements, designing and prototyping, testing, training, defining support procedures, and implementing practical business solutions. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
NewEpic Technical Manager Stamford HealthEpic Technical ManagerStamford, CTThis includes, but is not limited to, software evaluation, project management, resource planning, process change, application training, dictionary build, application testing, integration testing, data conversion and production support. Communicating information about environment activities (refreshes, maintenance windows, upgrades, patches) and enforcing proper environment use for build, testing, and training to project team and end users.
Manager, Desktop Support Photronics IncManager, Desktop SupportBrookfield, CTThe position combines people leadership with hands-on technical expertise, serving as the primary escalation point for complex end-user issues and partnering closely with Infrastructure, Security, Network, and Application teams to improve service quality, the employee experience, and overall support effectiveness. Identify root causes, reduce recurring issues, and partner with technical and business teams to ensure new or changed services are supportable before rollout.
Technical Product Manager Amphenol Communications SolutionsTechnical Product ManagerHamden, CTThis role will be responsible for promoting our products to their assigned market, winning key new design opportunities, and developing/executing the product strategies to support the Product Development and NPI teams in pull product portfolio management. Amphenol High Speed Products Group is the market leader for high speed, high bandwidth electrical connectors for the Telecom/Datacom market (Mobile Networks, Storage, Servers, Routers, HS Wire, etc.).
NewTechnical Service Manager RESA Service LLCTechnical Service ManagerShelton, CT$65–$75 / hourPart timePrefer experience with most of the following or similar: MCC’s, Breakers, relay testing, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program). Apply industry knowledge to offer technical / practical options to both internal and external customers; Prepare and review quotes; perform job walks as required; review test reports; audit field work for quality.
Technical Program Manager Presco EngineeringTechnical Program ManagerNew Haven, CT$115,000–$145,000This role is responsible for overseeing the full lifecycle of multiple projects, ensuring delivery of innovative, compliant, and high-quality solutions that meet stringent regulatory and operational requirements. Position Summary : We are seeking an experienced Program Manager to lead complex engineering programs for high-impact clients in the defense and mission critical sectors.
Manager, Technical Program Management Zebra Technologies CorpManager, Technical Program ManagementHoltsville, NY$138,800–$208,200 / yearJob Posting Statement: To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. We are committed to providing our employees with a benefits program that is comprehensive and competitive - including healthcare, wellness, inclusion networks, and continued learning and development offerings.
Technical Project Manager Actalent IncTechnical Project ManagerPlainview, NY$50–$70 / hourThe ideal candidate has experience working with engineering-driven products, change management processes, BOMs, and cross-functional project coordination within a manufacturing, semiconductor, industrial equipment, or high-tech environment. This position will play a critical role coordinating cross-functional teams, managing program schedules, tracking engineering deliverables, and ensuring successful execution of complex capital equipment projects.
Senior Manager Technical Program Management Zebra Technologies CorporationSenior Manager Technical Program ManagementHoltsville, New YorkWe are committed to providing our employees with a benefits program that is comprehensive and competitive – including healthcare, wellness, inclusion networks, and continued learning and development offerings. A strong understanding of the following modern software concepts is required: Identity Management: Familiarity with modern authentication patterns, including Single Sign-On, OAuth, and related identity technologies.
Senior Android Technical Project Manager Reality InteractiveSenior Android Technical Project ManagerMiddletown, ConnecticutUnlike traditional consumer mobile applications, our products operate on purpose-built Android hardware and require expertise in software development, hardware integration, device deployment, operating system management, and ongoing support. You will provide oversight to the development team, guide architecture decisions, coordinate releases, manage project timelines, work directly with stakeholders, and remain actively involved in coding, troubleshooting, and deployment activities.
IT Manager of End User Systems & Support Bigelow TeaIT Manager of End User Systems & SupportFairfield, ConnecticutIn addition to managing service desk and desktop support functions, the Technology Manager serves as an escalation point for more complex end-user issues and partners closely with infrastructure, security, and application teams to improve service quality, end-user experience, and support effectiveness. Leads the day-to-day activities of Bigelow Tea’s Information Technology (IT) End User Systems & Support which includes monitoring and managing desktop support, general IT service desk issues, and VIP support functions to ensure optimal service.