FULL_TIME

FEED

UNKNOWN

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. This includes guiding team performance, ensuring compliance with established processes and procedures, maintaining service excellence, supporting staff development, and strengthening operational efficiency.

YEAR

<p><b>Description</b></p><p style="text-align:left"><u><b>Job Description:</b></u></p><p style="text-align:inherit"/><div><div><p><b>Title: Operations Supervisor – Commercial Lines</b> </p></div><div><p><b>Work Mode: </b>Remote (Southeastern US only)<b> | Location/Supporting: </b>Longwood, FL<b> | Book Focus: </b>General, Select Business<br/> <br/><i>Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations</i> </p></div><div><p> <br/><b>About the Role:</b> The Operations Supervisor – Commercial Lines is responsible for direct leadership and day-to-day oversight of Account Management staff within the branch. This includes guiding team performance, ensuring compliance with established processes and procedures, maintaining service excellence, supporting staff development, and strengthening operational efficiency. Additionally, this role serves as a senior-level resource for complex client service needs and manages an assigned book of business. </p></div><div><p> </p></div><div><p><b>Key Responsibilities:</b> </p></div><div><ul><li><p><b>Performance Standards: </b>Monitor productivity, efficiency, quality, and service standards. </p></li></ul></div><div><ul><li><p>Culture Promotion: Promote IOA culture and support team engagement. </p></li></ul></div><div><ul><li><p><b>Professional Development: </b>Support ongoing staff training and development. </p></li></ul></div><div><ul><li><p><b>Succession Planning: </b>Develop future branch operations leaders. </p></li></ul></div><div><ul><li><p><b>Direct Staff Management: </b>Lead Account Management staff and provide coaching and guidance. </p></li></ul></div><div><ul><li><p>HR Management: Ensure compliance with HR policies and processes. </p></li></ul></div><div><ul><li><p><b>Recruitment and Onboarding: </b>Participate in hiring, interviewing, and onboarding. </p></li></ul></div><div><ul><li><p><b>Performance Communication: </b>Deliver evaluations and maintain transparent communication with leadership. </p></li></ul></div><div><ul><li><p><b>Workflow Management: </b>Assign and balance workloads to ensure service continuity. </p></li></ul></div><div><ul><li><p><b>Operational Process Excellence: </b>Implement and enforce processes and best practices. </p></li></ul></div><div><ul><li><p><b>Data Analysis: </b>Monitor and interpret performance data and take action as needed. </p></li></ul></div><div><ul><li><p><b>Data Integrity: </b>Maintain accurate data across agency and carrier systems. </p></li></ul></div><div><ul><li><p><b>Account Management: </b>Manage an assigned book of business. </p></li></ul></div><div><ul><li><p><b>Technical Support: </b>Serve as a subject matter expert for coverage and service questions. </p></li></ul></div><div><ul><li><p><b>Client Relationship Management: </b>Manage client relationships and support renewals and service needs. </p></li></ul></div></div><div><div><ul><li><p><b>Policy and Service Administration: </b>Oversee policy administration, placement, billing, claims support, and documentation of accuracy. </p></li></ul></div><div><ul><li><p><b>Renewal and New Business Execution: </b>Lead or support the full renewal and new business process. </p></li></ul></div><div><ul><li><p><b>Service Excellence:</b> Deliver excellent service and proactively anticipate client needs. </p></li></ul></div><div><ul><li><p><b>Culture Promotion: </b>Promote IOA culture and improve engagement. </p></li></ul></div><div><ul><li><p><b>Policy Compliance</b>: Stay updated on company policies and procedures. </p></li></ul></div><div><ul><li><p><b>Champion IOA Values:</b> Demonstrate integrity and leadership. </p></li></ul></div><div><p> <br/><b>Ideal Candidate Qualifications:</b> </p></div><div><ul><li><p>5+ years of industry experience; or 7+ years of sales, marketing or relationship management experience </p></li></ul></div><div><ul><li><p>Thorough knowledge of insurance brokerage and client needs </p></li></ul></div><div><ul><li><p>Required active licensing </p></li></ul></div><div><ul><li><p>Professional designations preferred </p></li></ul></div><div><ul><li><p>Strong analytical, problem-solving, and decision-making skills </p></li></ul></div><div><ul><li><p>Exceptional customer service, communication, multitasking, and organizational skills </p></li></ul></div><div><ul><li><p>Proficiency in MS Office (Outlook, Word, Excel) </p></li></ul></div><div><ul><li><p>High School Diploma (or equivalent) </p></li></ul></div><div><p> <br/><b>What We Offer:</b> </p></div><div><ul><li><p>Competitive salaries and bonus potential </p></li></ul></div><div><ul><li><p>Company-paid health insurance </p></li></ul></div><div><ul><li><p>Paid holidays, vacations, and sick time </p></li></ul></div><div><ul><li><p>401K with employer match </p></li></ul></div></div><div><div><ul><li><p>Professional growth and career progression opportunities </p></li></ul></div><div><ul><li><p>Respectful culture and work/family life balance </p></li></ul></div><div><ul><li><p>Community service commitment </p></li></ul></div><div><ul><li><p>Supportive teammates and a rewarding work environment </p></li></ul></div><div><p> <br/><b>What to Expect (Application Process):</b> </p></div><div><ul><li><p>30-Minute Phone Screen, Online Assessments, and Interview(s) </p></li></ul></div></div><p style="text-align:inherit"/><p style="text-align:left"><u><b>Salary Range</b></u></p><p><i>The expected pay range for this position is 70-90K annually, depending on experience, relevant skills, and geographic location.</i></p><p style="text-align:inherit"/><p style="text-align:left">Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</p>

Insurance Office of America

Operations Supervisor- Commercial Insurance (Remote)

Jobvite Talemetry Organic Easy Apply

ADAPTED_NOW

The Grounds and Landscaping Supervisor for PowerWorks (PWI) assist the Supervisor responsible for assigned grounds maintenance staff while ensuring all assigned facilities and grounds meet contract requirements. All leadership duties performed by the Grounds and Landscaping Supervisor are executed in conjunction with the duties of the designated location per the given contract.

Description<br/><br/><br/><br/> Job Summary <br/><br/><br/><br/> The Grounds and Landscaping Supervisor for PowerWorks (PWI) assist the Supervisor responsible for assigned grounds maintenance staff while ensuring all assigned facilities and grounds meet contract requirements. He or she ensures that all grounds and landscaping functions for the assigned locations are mandated by the PWI contract. The Grounds and Landscaping Supervisor focus is aimed towards guaranteeing the standards for quality of services are met by regularly conducting quality assurance and inspection checks per the specifications of the given contract. All leadership duties performed by the Grounds and Landscaping Supervisor are executed in conjunction with the duties of the designated location per the given contract. Directs and coordinates activities of the grounds maintenance service contracts to ensure contract goals are accomplished per contract requirements. Establish a working relationship with base personnel to permit exchanges of information that can be used to increase customer satisfaction and the performance of a contract. <br/><br/><br/><br/><br/><br/><br/><br/> Essential Job Duties <br/><br/><br/><br/> · Establish a work schedule to ensure grounds maintenance contract requirements are completed. <br/><br/><br/><br/> · Assign and distribute work teams to designated work locations. <br/><br/><br/><br/> · Maintain staff schedules and approve time in time management system on daily basis. <br/><br/><br/><br/> · Ensure quality control practices are being utilized and are in place. <br/><br/><br/><br/> · Supervise, train, and oversee grounds maintenance and landscaping personnel. <br/><br/><br/><br/> · Communicate with and maintain a strong working relationship with customers. <br/><br/><br/><br/> · Ensure standards for quality of services are met and conduct quality assurance and inspection checks a s specified in the quality control plan. <br/><br/><br/><br/> · Maintain system and monitor usage of equipment, tools, and supplies inventory and storage. <br/><br/><br/><br/> · Repair and maintain equipment and vehicles to ensure an optimal level of reliability and performance. <br/><br/><br/><br/> · Ensure routine maintenance is performed as specified by the manufacturer(s) on all equipment. <br/><br/><br/><br/> · Ensure equipment is properly maintained, operational, clean, and stored at the end of the shift. <br/><br/><br/><br/> · Ensure that before and after operator maintenance is performed on all equipment. <br/><br/><br/><br/> · Promotes safety awareness among employees and clients. Ensures that hazardous working conditions are avoided. <br/><br/><br/><br/> · Maintain vendor relationship(s), order supplies as required, shop for supplies, and run errands as needed. <br/><br/><br/><br/> · Maintain a system for security and loss prevention. <br/><br/><br/><br/> · Drive to worksites to supervise team members. <br/><br/><br/><br/> · Performs other duties as assigned. <br/><br/><br/><br/><br/><br/><br/><br/><br/><br/><br/><br/> Education and Experience <br/><br/><br/><br/><br/><br/><br/><br/><br/><br/>+ Graduation from high school or equivalent required some college or technical school preferred. <br/><br/><br/><br/>+ Prior leadership experience is required. <br/><br/><br/><br/>+ Experience working with disabled persons is helpful. <br/><br/><br/><br/>+ Experience with implementing policies and guidelines and initiating discipline, counseling, and motivation preferred. <br/><br/><br/><br/>+ Prior experience working 1+ year(s) within ground and landscaping is highly recommended. <br/><br/><br/><br/>+ Commercial Pesticide Applicators License, or ability to obtain within 1 year <br/><br/><br/><br/>+ Must possess and maintain a valid driver’s license. <br/><br/><br/><br/><br/><br/>Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities<br/><br/> This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Technical Supervisor Jobs in Albany, GA

Insurance Office of America

Goodwill Industries of the Southern Rivers, Inc