Social Work Care Manager MedStar HealthSocial Work Care ManagerBaltimore, Maryland$61,838–$111,259 / yearFull timeAs a Care Manager Social Work, you will serve as a member of the interdisciplinary care management team capable of furnishing an array of care coordination services to Medicare FFS beneficiaries attributed to practices that the Care Transformation Organization (CTO) supports. Communicates effectively while performing telephonic interviewing and communication with external contacts and while interacting with Case Management Specialists, Management Team, Physicians, and other interdepartmental contacts.
Engineering Manager Synerfac Technical StaffingEngineering ManagerColumbia, MDBy applying for this job, you agree to receive calls, Al-generated calls, text messages, or emails from Synerfac Technical Staffing and our contracted partners. -Demonstrated track record of leading multidisciplinary engineering teams and managing complex projects.
Senior Mechanical Engineering Manager - Spacecraft Programs Quantum SpaceSenior Mechanical Engineering Manager - Spacecraft ProgramsRockville, MD$125,000–$200,000 / yearYou will lead a team of engineers and developers building systems that survive launch, operate reliably in space, and enable mission-critical functions including payload support, structural integrity, mechanisms, and thermal control. To comply with U.S. Government space technology export regulations, including ITAR, applicants must be a U.S. citizen, lawful permanent resident, protected individual per 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State.
Service Sales Manager CoolSys, Inc.Service Sales ManagerCatonsville, MDResponsibilities The HVAC Service Sales position is responsible for new business development for the Service Department through direct sales of the department's services including but not limited to service agreements, service repairs, equipment replacements and new equipment installations, modifications and retrofits. Our employee benefits packages include: Competitive pay: $75-95k + Commission, plus Monthly vehicle allowance Benefits: Medical, Dental, Vision and Prescription coverage.
Project Manager Kokosing Construction Co., Inc.Project ManagerAnnapolis Junction, MD$110,000–$160,000 / yearSupervisory Responsibilities: Supervisory responsibilities, in accordance with policies and applicable laws, include: interviewing/hiring; training; planning, assigning and directing work; appraising performance; rewarding/disciplining; addressing complaints/resolving problems. This compensation range is specific to the job level and takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to: education, experience, licensure, certifications, geographic location, and internal equity.
Project Manager (Water/Wastewater Plant Construction) Kokosing Construction Co., Inc.Project Manager (Water/Wastewater Plant Construction)Annapolis Junction, MD$110,000–$160,000 / yearSupervisory Responsibilities: Supervisory responsibilities, in accordance with policies and applicable laws, include: interviewing/hiring; training; planning, assigning and directing work; appraising performance; rewarding/disciplining; addressing complaints/resolving problems. This compensation range is specific to the job level and takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to: education, experience, licensure, certifications, geographic location, and internal equity.
Safety Manager HITT ContractingSafety ManagerBaltimore, MarylandEvery day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates. This individual regularly assesses the safety needs of their assigned business units or projects and utilizes their assigned resources to meet those needs.
Customer Care Manager -- Service Comcast CorpCustomer Care Manager -- ServiceLaurel, MD$71,932.48–$107,898.72 / yearThis role leads a team of Case Managers and Billing Specialists while partnering closely with Tier II Technical Support and Field Service leadership to deliver an exceptional customer experience from initial customer contact through final case resolution and billing closure. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life.
Field Services Manager PregisField Services ManagerBaltimore, MDExceptional interpersonal skills and the ability to effectively engage with every level of customer, including senior level clients, internal customers (Pregis directors, managers, and service staff peers). In addition to managing the technical team, the Field Service Manager will partner with the Regional Sales Manager to understand the commercial strategy and to ensure successful execution in the assigned region.
MEP Project Manager (Full-Time) MBPMEP Project Manager (Full-Time)Baltimore, Maryland$107,000–$154,000 / yearFull timeResponsibilities for the position will include providing project and construction management services; design and constructability review; project planning; QA/QC field inspection and management; project controls including scheduling and cost estimating; and project close-out including commissioning, acceptance, and building turnover to operations support. Overview: MBP is seeking new Team Members for growth opportunities to work on meaningful projects in a higher education environment to assist with the planning, design, and construction for a mix of academic, laboratory, residential, athletic, data centers/IT infrastructure, central utility plant, and campus infrastructure projects.
Staff HITL Engineer/Lab Manager, Connected Warfare Anduril Industries IncStaff HITL Engineer/Lab Manager, Connected WarfareAberdeen, MD$143,000–$191,000 / yearWork closely with program management, test leads, and other engineering department leads to develop requirements, communicate test campaign schedule and progress, establish test campaign gates and milestones, and discuss test results to include collected data and observations. Lead automated software testing campaigns for Connected Warfare systems, including Lattice, the Army's Next Generation Command and Control Systems, and the Menace Family of Systems, within an accelerated software development cycle.
Project Manager + Business Analyst Tata Consultancy Services LtdProject Manager + Business AnalystBaltimore, MD$120,000–$130,000 / yearWork closely with stakeholders like Product Owners, Application Owners, Technology, Operations and Cross Functional Teams to identify, analyse and document business problems, opportunities and roadmap. Work experience with large banks like JPMC, Morgan Stanley, GS, Charles Schwab, BoFA, UBS would be ideal.
NewCyber Forward Deployed Engineer - Manager Deloitte Touche Tohmatsu LtdCyber Forward Deployed Engineer - ManagerBaltimore, MD$155,600–$306,800 / year1+ years of experience with one of the following Frontier Gen AI Platforms: Anthropic, Google or Open AI, including hands on experience with one of the following key platforms/products; Claude API, Claude for Enterprise, Claude Code, Gemini API, Vertex AI Agent Builder, Grounding, Google Workspace integration, GPT-4o, Assistants API, Responses API, OpenAI Agents. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Manager, Data Engineering (Master Data Management) MDM TriWest Healthcare AllianceManager, Data Engineering (Master Data Management) MDMBaltimore, MDRemoteFull timeTechnical Skills: In-depth knowledge of all application functionality, security, development, and system administration; knowledge of relevant technology, tools and middleware; proficient change agent; knowledge of the agile methodology and software maintenance and support. • Develops and maintains ongoing relationships with hardware, software, consultant, and employee resource vendors to insure that TriWest systems are adequately supported and external opportunities are understood and considered in the planning process.
Manager, Commercial Data Strategy Supernus PharmaceuticalsManager, Commercial Data StrategyRockville, MarylandThis role involves understanding commercial objectives, designing data governance and management frameworks, identifying key data sources, aligning stakeholders, and leveraging data to drive value and solve challenges. The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer screen, iPad, or other electronic device; and extensive reading.
Manager, Assay Services Consumables Meso Scale DiscoveryManager, Assay Services ConsumablesGaithersburg, MDThe incumbent will be responsible for customer coordination and communication regarding custom consumables products and testing services, including defining the scope of the projects and generating quotes for custom reagent and contract manufacturing as well as conjugation and other prototype services. This salary range represents a general guideline as MSD considers other factors when presenting an offer of employment, such as scope and responsibilities of the position, external market factors, and the candidate's knowledge, skills, abilities, education and experience.
Manager, Service Sales *PC 118 Miltenyi Biotec GmbHManager, Service Sales *PC 118Gaithersburg, MD$104,530–$122,975 / yearEssential Duties and Responsibilities: Develop, implement, and monitor the service sales strategy for the organization, key accounts, and assigned territories, incorporating market and industry trends to drive sales plan achievement and address emerging risks and opportunities; align strategy and priorities through participation in NA MACS Services staff meetings, governance routines, and business reviews. Partner with Field Service, Technical Support, Customer Training, and Service Operations to identify service sales opportunities arising from service visits, support cases, and training engagements, and to ensure contract terms, pricing, and renewal timelines align with operational capacity and delivery commitments.
Mgr,Strategic Accounts CVS Health CorpMgr,Strategic AccountsMD$54,300–$145,860 / yearYour skills managing oversight of processes, proven ability to navigate effectively and hold others accountable to delivering on client commitments as well as managing client expectations or changes to committed deliverables will contribute to your success. As a Strategic Account Advisor, you will focus on delivering superior operational, project management, reporting, metric tracking and solutions to Health plan clients.
Program Manager (Custodial Operations - AM Shift) Chimes District of Columbia.Program Manager (Custodial Operations - AM Shift)Fort George G Meade, MDFull timeThis means that when the facility is facedwith an institutional emergency, employees in this position may be required to remain at theirwork location or to report to work to protect, recover, and continue operations at the facility. To learn more about Chimes, and how you can achieve personal and professional growth within a purpose-driven organization, visit us at: https://chimes.org/Careers.#cdc202
Cloud Security Engineer Manager Deloitte Touche Tohmatsu LtdCloud Security Engineer ManagerBaltimore, MD$118,700–$243,700 / yearWe are seeking a talented, passionate cyber security specialist who will serve as a technical interface and subject matter expert in designing, implementing, and supporting an enterprise-class application-centric micro-segmentation service for Deloitte US Member Firm. Minimum 6 years of related Cyber Security experience with a focus on network security engineering, including firewall policy design, rule management, and hands-on experience securing east-west traffic in enterprise environments.
Records Information Manager IV Contact Government Services LLCRecords Information Manager IVBaltimore, MD$65,000–$85,000 / yearFor the past seven years, weve been growing our government-contracting portfolio and along the way, weve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. CGS brings motivated, highly skilled, and creative people together to solve the governments most dynamic problems with cutting-edge technology.
Senior Manager, Inside Sales CambiumSenior Manager, Inside SalesBaltimore, MarylandYou’ll own team performance, hiring, training, and process, and you’ll build the muscle that lets our field sellers focus on the largest relationships while inside sales runs the day to day flow of orders, quotes, and technical support. You’ll directly manage a team of inside sales professionals across order processing and technical selling, operating from our manufacturing facility outside of Baltimore and traveling between other regional hubs regularly.
Senior Foia Disclosure Product Manager CONTACT GOVERNMENT SERVICESSenior Foia Disclosure Product ManagerRockville, MD$149,760–$216,320 / yearDrive the execution of the SecureRelease product, including product research, market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.
Manager Contracts Administration 2 Northrop Grumman CorpManager Contracts Administration 2linthicum, MD$127,100–$190,700 / yearThe above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate''s experience, education, skills and current market conditions. In this role, the successful candidate will be responsible for all aspects of the contracts portfolio delivering strong customer satisfaction, successful financial performance, risk mitigation, change management, and new business strategy.
NewManager Systems Engineering 2 Northrop Grumman CorpManager Systems Engineering 2linthicum, MD$153,800–$230,800 / yearThe direct program side will include SE (system engineering) and/or I&T (integration and test) technical work and/or leadership, e.g., IPT leadership (Lead or Deputy Lead and/or CAM), technical lead, and/or SE product ownership for a Space Mission or Sensor System Payload. Northrop Grumman Space Systems Sector, Intelligence Systems Division in Linthicum, MD is seeking a frontline manager to join our growing Surveillance & Targeting (S&T) Systems Engineering Integration and Test (SEIT) organization.
FOIA Disclosure Product Manager Contact Government Services LLCFOIA Disclosure Product ManagerBaltimore, MDFor the past seven years weve been growing our government-contracting portfolio and along the way weve created valuable partnerships by demonstrating a commitment to honesty professionalism and quality work. Drive the execution of the SecureRelease product including product research market research competitive analysis planning positioning roadmap development requirements development and product launch.
Foia Disclosure Product Manager CONTACT GOVERNMENT SERVICESFoia Disclosure Product ManagerBaltimore, MD$116,480–$158,080 / yearDrive the execution of the SecureRelease product, including product research, market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.
NewCase Manager, Registered Nurse CVS Health CorpCase Manager, Registered NurseMD$60,522–$129,615 / yearAssesses and analyzes injured, acute, or chronically ill members/clients medical and/or vocational status; develops a plan of care to facilitate the member/client's appropriate condition management to optimize wellness and medical outcomes, aid timely return to work or optimal functioning, and determination of eligibility for benefits as appropriate. Implements and coordinates all case management activities relating to catastrophic cases and chronically ill members/clients across the continuum of care that can include consultant referrals, home care visits, the use of community resources, and alternative levels of care.
Senior ALS Lab Manager Contact Government Services LLCSenior ALS Lab ManagerBaltimoreAt least eight years of experience performing eDiscovery roles, including but not limited to electronic files processing (EFP), image and data file conversion, data culling using review tools, quality assurance, database loads and retrieval, and data analysis and review. Manages a team of eDiscovery professionals situated in a client-site eDiscovery laboratory, including scheduling requirements, assessments, assigning work, and ensuring deadlines are met, creating progress reports, and Quality Control (QC) of deliverables.
Senior ALS Lab Manager CONTACT GOVERNMENT SERVICESSenior ALS Lab ManagerRockville, MD$132,288–$191,082.67 / yearAt least eight years of experience performing eDiscovery roles including but not limited to electronic files processing (EFP), image and data file conversion, data culling using review tools, quality assurance, database loads and retrieval, and data analysis and review. Manages a team of eDiscovery professionals situated in a client-site eDiscovery laboratory, including: scheduling, requirements assessments, assigning work and ensuring deadlines are met, creating progress reports, and Quality Control (QC) of deliverables.
ALS Lab Manager Contact Government Services LLCALS Lab ManagerRockville, MD$139,637.34–$167,890.67 / yearAt least eight years of experience performing eDiscovery roles, including but not limited to electronic files processing, EFP, image, and data file conversion, data culling using review tools, quality assurance, database loads, and retrieval, and data analysis and review. • Manages a team of eDiscovery professionals situated in a client-site eDiscovery laboratory, including scheduling requirements, assessments, assigning work, and ensuring deadlines are met, creating progress reports, and Quality Control (QC) of deliverables.
ALS Lab Manager CONTACT GOVERNMENT SERVICESALS Lab ManagerRockville, MD$102,890.67–$139,637.34 / yearAt least eight years of experience performing eDiscovery roles including but not limited to electronic files processing (EFP), image and data file conversion, data culling using review tools, quality assurance, database loads and retrieval, and data analysis and review. Manages a team of eDiscovery professionals situated in a client-site eDiscovery laboratory, including: scheduling, requirements assessments, assigning work and ensuring deadlines are met, creating progress reports, and Quality Control (QC) of deliverables.
Service Manager Commercial Roofing Flynn CompaniesService Manager Commercial RoofingHanover, MD$90,000–$120,000 / yearFlynn Group of Companies is the leading trade contractor in North America that works on virtually every aspect of a building's outer layer, including Roofing, Glazing, Waterproofing, and Architectural Metals. This key position will act as Division Manager for the Branch Service Department with new and existing clients (related to Roofing Repairs and Maintenance with Commercial Buildings).
Infrastructure & Operations Manager LeidosInfrastructure & Operations ManagerOdenton, MarylandThe Infrastructure & Operations Manager is a hands-on technical leader responsible for enterprise infrastructure operations, Tier III support, virtualization platforms, laboratory modernization, cybersecurity compliance, Cross Domain Solution (CDS) support, logistics operations, contractual deliverables, and operational sustainment. This manager leads a multidisciplinary team—engineers, systems administrators, network engineers, cybersecurity staff, logistics personnel, and Tier III support—while remaining actively engaged in troubleshooting, implementation, and operational decision-making.
Senior Manager, Advanced Applications Baltimore Aircoil CoSenior Manager, Advanced ApplicationsJessup, MD$133,300–$228,600 / yearThe role operates in a fast-paced environment, balancing rapid-response execution with structured performance management and capability building, and requires frequent interaction with global and regional business and engineering teams, and senior leadership, and is accountable for both (i) short-term performance: delivery quality, speed, business impact, and personnal execution of highly complex or sensitive jobs, and (ii) long-term capability, including scalable processes, team development, and improved performance. Serve as primary interface with business, engineering, executive, and customer-facing stakeholders, understanding commercial drivers, customer priorities, and market context and ensuring alignment and clear communication, and represent Advanced Applications in cross-functional planning and decision-making, including participation in select critical customer engagements.
Senior Manager, Advanced Technology Baltimore Aircoil Company, Inc.Senior Manager, Advanced TechnologyJessup, MD$133,300–$228,600 / yearPart timeThe Senior Manager, Advanced Technology leads the function end-to-end, ensuring disciplined execution of the technology pipeline in alignment with BAC strategy and producing high-quality, decision-ready outputs while building scalable capability, with clearly defined performance, risks, operating limits, and IP and partnering positions, enabling BAC to confidently invest, industrialize, and commercialize the right technologies. The Global Advanced Technology team, headquartered in Jessup, MD, builds and delivers the technologies that will power Baltimore Aircoil Company’s (BAC) next generation of products and growth, owning the end‑to‑end pipeline from sourcing through delivery of disruptive, New Product Introduction (NPI)‑ready technologies that enable BAC to compete and lead in strategic, high-impact markets and applications and realize our vision to reinvent cooling to sustain the world.
Manager, Medicaid Provider Compliance CVS Health CorpManager, Medicaid Provider ComplianceMD$54,300–$159,120 / yearThe successful candidate will partner with executive leadership, health plan stakeholders, compliance, legal, provider operations, and external auditors to proactively identify compliance risks, develop enterprise-wide mitigation strategies, and establish best-in-class audit and compliance practices. This role serves as a senior subject matter expert responsible for shaping compliance strategy, leading complex cross-functional initiatives, influencing business decisions, and advancing sustainable solutions that strengthen regulatory performance and operational excellence.
HVAC Controls Account Manager - Towson Trane Technologies PlcHVAC Controls Account Manager - TowsonTowson, MD$129,580–$168,300 / yearDL NUMBER - Driver License, Valid and in State with no major or frequent traffic violations included, but not limited to: DUI, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years. Convert leads into opportunities by assigning the appropriate sales process, identifying the required sales team members, making assignments, and communicating the next steps in the process.
AI Product Manager Parsons CorpAI Product ManagerColumbia, MD$157,500–$283,500 / yearWhat Required Skills You'll Bring: Min 18 years with Bachelors, 15 years with Masters degree in a relevant field such as Business, Engineering, Computer Science, Information Systems, Operations, or related discipline. This role is suited for an experienced product-oriented professional who can help shape priorities, align stakeholders, drive disciplined execution, and keep technical efforts focused on mission value.
Senior Manager - ServiceNow Deloitte Touche Tohmatsu LtdSenior Manager - ServiceNowBaltimore, MD$163,400–$322,100 / year10+ years of demonstrated deep technical expertise in ServiceNow, typically evidenced by advanced ServiceNow certifications (e.g., Certified Application Developer, Certified Implementation Specialist, Certified Technical Architect, Certified Master Architect) and hands-on experience designing, configuring, and integrating complex ServiceNow solutions. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Plant Launch Manager Baltimore Aircoil CoPlant Launch ManagerJessup, MD$133,300–$228,600 / yearA high-impact, high-visibility leader responsible for delivering BAC's next flagship U.S. manufacturing facility from initial site selection through grand opening to include the coordination and planning, organization, control, integration and completion of plant. o Drive progress with urgency ensuring milestones are hit, risks are actively managed, and delays are proactively eliminated.
Product Manager/ Virtualization ARSIEMProduct Manager/ VirtualizationColumbia, MDCollaborate with other Product Managers, Release Train Engineers, and Scrum Masters to drive Program Increment (PI) execution, risk mitigation, and cross-team collaboration for virtualization and containerization projects. Partner with clients to understand business objectives, user behaviors, and product vision, develop product concepts, roadmaps, test plans, and functional specifications for virtualized and containerized applications.
Cyber - AWS Cloud Security - Manager Deloitte Touche Tohmatsu LtdCyber - AWS Cloud Security - ManagerBaltimore, MD$134,500–$265,100 / yearExperience with AWS identity and access management, network security, encryption, logging and monitoring, cloud security architecture, security assessments, remediation planning, and secure configuration of artificial intelligence (AI), machine learning (ML), generative AI, and agentic AI workloads on AWS, including Amazon Bedrock and Amazon SageMaker, as well as mitigation of risks such as prompt injection, model exfiltration, data poisoning, and insecure agentic AI orchestration. As an AWS Cloud Security Manager on the Enterprise Security team, you will be responsible for: Lead the design and implementation of Amazon Web Services (AWS) cloud security solutions aligned to client business, risk, and compliance requirements.
Senior Purchasing Manager Sealing TechSenior Purchasing ManagerColumbia, MDOperating in a matrixed environment, you will partner closely with Production, Research & Development, Finance, Contracts, and Quality teams to maintain a resilient supply chain, optimize inventory, and strengthen relationships with key suppliers. Position Overview: Sealing Technologies, a Parsons Company, is looking to hire a Senior Purchasing Manager to lead the sourcing, purchasing, and supplier management functions supporting SealingTech product production.
Assistant Program Manager Test & Evaluation (Senior) Tekla ResearchAssistant Program Manager Test & Evaluation (Senior)Maryland$150,000–$180,000 / yearIdentify and support appropriate types of depth of testing required for the active phase of projects. Education: Bachelor's Degree in a technical field / A Master's Degree may substitute for 2 years of work experience.
Sales Area Manager Emerson Electric CoSales Area ManagerBaltimore, MD$113,000–$200,000 / yearThe candidate will marshal resources and enable effective collaboration across supporting functions like Applications Engineering, Sales and Business Unit Managers, channel & partner managers, devising and driving strategies to leverage established NI Distributors, Resellers and Solution Integration partners to expand scale and reach! Collaborate with operative peers across functions (including sales, channel, marketing, sales operations, sales engineering, services, customer support, and product management) to create visibility with target accounts and drive engagement of target prospects at both the individual contributor and executive level.
Technical Writer I Oceaneering International IncTechnical Writer IHanover, MD$74,600–$112,000 / year0-3 years of experience in the preparation and review of technical materials for publication, including writing maintenance, operations, troubleshooting, and set up/tear down procedures without source data. The Technical Writer will have the opportunity to create technical documentation using Microsoft Office applications, as well as digital SGML/XML manuals.
Proposal Manager Raydon CorpProposal ManagerHanover, MDProposal Leadership & Execution: Own end-to-end proposal development for highly complex, competitive DoD procurements, including written volumes, oral presentations, and demonstration components. Lead, organize, and motivate diverse proposal teams-writers, technical contributors, graphic artists, pricing analysts, partners/subcontractors, and reviewers-toward on-time, high-quality submissions.
Manager, Data Operations TriWest Healthcare AllianceManager, Data OperationsBaltimore, MDRemoteFull timeTechnical Skills: In-depth knowledge of all application functionality, security, development, and system administration; knowledge of relevant technology, tools and middleware; proficient change agent; knowledge of the agile methodology and software maintenance and support. The manager serves as a bridge between data engineering, analytics, and business stakeholders to ensure timely, high-quality data delivery for operational and strategic needs.
MES Solution Architect Manager (Siemens Opcenter Foundation/Discrete) Deloitte Touche Tohmatsu LtdMES Solution Architect Manager (Siemens Opcenter Foundation/Discrete)Baltimore, MD$141,200–$278,300 / yearAs a Manufacturing Executions Systems Solution Architect Manager on the Supply Chain & Network Operations team, you will be responsible for: Leading discussions with senior leaders and business stakeholders to define Manufacturing Execution System (MES) needs and translate requirements into solution functionality. 5+ years of experience with business requirements gathering, fit-gap analysis, functional process design, data mapping, functional and technical specification documentation, system configuration, system testing, solution delivery, customer support, process documentation, and onsite/offshore delivery models.