JobotNewSenior Construction Project Manager JobotSenior Construction Project ManagerJessup, MD$100,000ā$150,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The ideal candidate will have a proven track record in coordinating and overseeing a wide range of construction projects, from inception to completion.
JobotNewCommercial Construction Assistant Project Manager ā Mission Critical JobotCommercial Construction Assistant Project Manager ā Mission CriticalFalls Church, VA$90,000ā$110,000 / yearOur client is a well-established commercial general contractor delivering high-quality construction services across a diverse portfolio of projects, including mission critical, multifamily, institutional, and large-scale commercial developments. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
JobotNewAudit Manager (Hybrid) JobotAudit Manager (Hybrid)Timonium, MD$100,000ā$160,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
JobotNewPrivate Equity Fund Manager JobotPrivate Equity Fund ManagerWashington, DC$125,000ā$150,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The successful candidate will be responsible for overseeing and managing the company's accounting operations, including fund accounting, fund management, and asset management.
JobotNewProject Manager JobotProject ManagerJessup, MD$90,000ā$130,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The successful candidate will have a proven track record in managing construction projects, contract management, budgeting, negotiation and a deep understanding of the construction industry.
JobotNewAccounting Manager (Hybrid) JobotAccounting Manager (Hybrid)Annapolis, MD$125,000ā$150,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The successful candidate will be responsible for overseeing and managing the company's accounting operations, including fund accounting, fund management, and asset management.
JobotNewProject Manager - Construction JobotProject Manager - ConstructionColumbia, MD$90,000ā$110,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Manage project setup logisticsāsubmittals, RFIs, change orders, materials, labor, budgets, punch lists.
JobotNewTax Manager JobotTax ManagerCape Saint Claire, MD$125,000ā$190,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The successful candidate will have a strong background in various tax areas including federal, state, and local tax, corporate tax, real estate tax, international tax, and more.
JobotNewCorporate Tax Manager JobotCorporate Tax ManagerCape Saint Claire, MD$130,000ā$170,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
JobotNewTax Manager (Remote) JobotTax Manager (Remote)Westminster, MDRemote$115,000ā$150,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Proven experience with 1031 Exchanges, tax planning, federal and state tax, income tax preparation, gift tax, S Corp, tax returns, and corporate tax returns.
JobotNewTax Manager (Hybrid) JobotTax Manager (Hybrid)LUTHVLE TIMON, MD$120,000ā$175,000 / yearThe ideal candidate will have a robust understanding of 1120S, 1031 Exchange, Tax Planning, Gift, S Corp, Tax Returns, High Net Worth, Corporations, Tax Accounting, IRS, EA, and hold an active CPA license. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
Calibre SystemsIT Project Manager (VMware / Broadcom Professional Services) Calibre SystemsIT Project Manager (VMware / Broadcom Professional Services)Alexandria, VAThis role ensures projects are delivered on time, within scope and budget, while maintaining high levels of customer satisfaction. Orchestrate resource alignment with internal delivery managers and Broadcom Professional Services stakeholders.
Calibre SystemsBRAC Property Conveyance Program Manager Calibre SystemsBRAC Property Conveyance Program ManagerArlington, VAFive to ten years recent conveyance experience working directly with DoD in coordinationwith Federal, State and community stakeholders (with USACE, GSA, OEA, Army or otherService Staffs, Army Secretariat (Deputy Assistant Secretary of the Army (DASA) -Installations, Housing and Partnerships (IH&P)or Environment, Safety and Occupational Health(ESOH),ASAIE&E),OGC, ELD,andOSD). Experience with writing in the Army style is highly desirable (e.g., DA Pam 600-67, Effective Writing for Army Leaders; Army Regulation 25-50, Preparing and Managing Correspondence; the Associated Press Style Book); Ability to communicate effectively, both verbally and in writing, in the Headquarters Department of the Army environment.
JobotNewClient Accounting Manager - CAAS JobotClient Accounting Manager - CAASEllicott City, MD$110,000ā$150,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. A top public accounting firm based out of the Southeast is looking for a CAAS Manager and Supervisor to support their rapidly growing Client Accounting Services.
CredenceSenior Capture Manager CredenceSenior Capture ManagerMcLean, VAWe are looking for self-motivating employees who are proficient in and can lead all aspects of the pre-award capture lifecycle in areas of Defense and Military, to include opportunity identification, research, teaming conversations, negotiations, and proposal leadership (working closely with a proposal team). Must be experienced with leading task order capture efforts for one or more large-scale Defense and Military IDIQ contracts, to include developing overall IDIQ capture strategies, creatively and dynamically organizing efforts for maximum efficiency, and driving actions and priorities.
CredenceNewProposal Manager CredenceProposal ManagerMcLean, VAManage and write small- to large-scale strategic proposals to primarily Federal government agencies, both independently (completing all elements to include storyboarding, facilitation of SME solution development, copy editing, Word processing, template formatting, etc.) and as part of a proposal team (managing technical writers, book bosses, etc.). Accomplished writer with in-depth experience creating proposal related documents, i.e., compliance matrices, win theme/strength/capability matrices, proposal outlines, schedules, proposal related questions, storyboards, color review documents, final proposal documents, and oral presentation materials.
OneMain FinancialNewManager - Platform Engineering (ServiceNow) OneMain FinancialManager - Platform Engineering (ServiceNow)Baltimore, MD$105,000ā$126,000 / yearAs an ideal candidate, you will be responsible for managing and scaling a talented team of ServiceNow analysts, engineers and specialists while positioning the platform as a strategic enabler for partner teams across the enterprise such as Prod Ops, App Dev, EA, IAM, HR, Legal, Compliance, Facilities, Procurement, Finance, Cyber. Rather than owning functional delivery in those domains, your responsibility will be to ensure the ServiceNow platform, and the team deliver the workflows, automations, integrations, insights, and AI-driven enhancements these teams need to operate effectively, securely, and at scale.
Bowhead / UIC Technical ServicesProgram Manager Bowhead / UIC Technical ServicesProgram ManagerAberdeen, MD$125,000ā$165,000 / yearProgram Manager (CPE IEWS): Bowhead seeks a Program Manager to join our team in supporting an upcoming effort supporting CPE IEWS at Aberdeen Proving Ground (APG) in Aberdeen, MD. Provide comprehensive program management support, ensuring the successful fulfillment of all requirements identified, including management and oversight of all activities performed by Contractor personnel, including subcontractors and teaming partners.
Bowhead / UIC Technical ServicesNewWeapon System Manager Bowhead / UIC Technical ServicesWeapon System ManagerAberdeen, MDVetting release of FMS country-requested equipment in accordance with technology security and transfer requirements, export controls, disclosure of classified and controlled unclassified information, and system-specific release requirements for sensitive technologies frequently requested by foreign partners. The Logistics Management Specialist will be responsible for logistics and acquisition type duties related to FMS cases from cradle to grave from initial request of equipment through planning for long-term program life-cycle sustainment.
CredenceSenior Grants & Monitoring Manager CredenceSenior Grants & Monitoring ManagerWashington, DCThe Senior Grants & Monitoring Manager oversees grants administration, monitoring and evaluation, compliance, and site visit support for Refugee Resettlement and Unaccompanied Alien Children (UAC) programs. This requirement provides critical mission support across various technical, program management, and administrative functions to assist ORR in its mission to promote the health, well-being, and stability of refugees and unaccompanied children.
MedStar HealthEmergency Department Nurse Manager - Relocation Offered! MedStar HealthEmergency Department Nurse Manager - Relocation Offered!Olney, MD$120,702ā$238,222Maintains knowledge of current trends and developments in the fields of nursing and health care through a variety of professional activities including but not limited to reading the appropriate literature attending related seminars and conferences and maintaining membership in professional nursing associations. Engages in ongoing productivity monitoring adherence to prescribed annual budget and assurance of adequate availability of personnel and other necessary resources to support the delivery of safe patient care and realization of departmental goals.
HITT ContractingManager, Corporate Accounting HITT ContractingManager, Corporate AccountingFalls Church, VAManage month-end close activities including accurate and timely review of journal entries and account reconciliations of the balance sheet and all related sub-ledgers (i.e. fixed assets, accounts receivable, bank statements/activity, WIP analysis, etc.). Responsible for the accurate reporting of financial results including but not limited to monthly reporting, quarterly GAAP financials and board reports, in accordance with GAAP and internal policies and controls.
JobotNewPreconstruction Manager-Commercial Construction (Procurement) JobotPreconstruction Manager-Commercial Construction (Procurement)Washington, DC$120,000ā$175,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We specialize in developments that enhance the community; including transformational projects that promote economic sustainability, including education, recreation, healthcare, affordable housing, and institutional spaces.
STAMPEDE VENTURES INCConstruction Quality Control Manager STAMPEDE VENTURES INCConstruction Quality Control ManagerWashington DC, DCThe candidate will be performing all facets of the Bering Straits East Coast model to include safety and quality control management, submittal tracking, daily reporting, communicating deficiencies to the customer, running multiple sites simultaneously, and other various tasks as assigned. Quality Manager with a minimum of 10 years in related work OR BS degree in engineer, architect, or construction management with 5 years of experience as a construction Contractor Quality Control Manager / Contractor Quality Control System Manager / Quality Control Manager.
JobotNewAssistant Project Manager-Commercial Construction JobotAssistant Project Manager-Commercial ConstructionBaltimore, MD$70,000ā$85,000 / yearA day in the life of an Assistant Project Manager involves providing assistance to the Project Manager through construction planning, scheduling equipment deliveries, facilitation document distribution, and serving as a liaison between project team members and the community with the common goal of promoting the interests of both the firm and clients in all matters. MCN Assistant Project Managers work directly with the Project Managers, Superintendents, and Project Executives to provide technical expertise regarding cost estimates, negotiate contracts, change orders, and establish project objectives to ensure project success.
HITT ContractingCommercial Construction Project Manager - Mission Critical HITT ContractingCommercial Construction Project Manager - Mission CriticalFalls Church, VAThe PM provides leadership and serves as the liaison between project team members to promote the interest of both the business and clients in all matters, as well as demonstrate the characteristics of a mid-level leader. Every day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates.
HITT ContractingCommercial Construction Project Manager - GovCloud HITT ContractingCommercial Construction Project Manager - GovCloudFalls Church, VAThe PM provides leadership and serves as the liaison between project team members to promote the interest of both the business and clients in all matters, as well as demonstrate the characteristics of a mid-level leader. Every day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates.
HITT ContractingCommercial Construction Project Manager - Multifamily HITT ContractingCommercial Construction Project Manager - MultifamilyFalls Church, VAThe PM provides leadership and serves as the liaison between project team members to promote the interest of both the business and clients in all matters, as well as demonstrate the characteristics of a mid-level leader. Every day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates.
HITT ContractingCommercial Construction Project Manager - Healthcare HITT ContractingCommercial Construction Project Manager - HealthcareFalls Church, VAThe PM provides leadership and serves as the liaison between project team members to promote the interest of both the business and clients in all matters, as well as demonstrate the characteristics of a mid-level leader. Every day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates.
HITT ContractingCommercial Construction Project Manager - GovDirect HITT ContractingCommercial Construction Project Manager - GovDirectFalls Church, VAThe PM provides leadership and serves as the liaison between project team members to promote the interest of both the business and clients in all matters, as well as demonstrate the characteristics of a mid-level leader. Every day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates.
System OneNewInfoSec Project Manager System OneInfoSec Project ManagerVienna, VAEffective skill in project management to include establishing and leading project teams, managing timelines/deadlines/resources, ensuring successful project implementation. Experience in Agile project leadership and execution, including initiatives with technology, processes, cross-functional teams, and external partners.
HITT ContractingAssistant Safety Manager HITT ContractingAssistant Safety ManagerFalls Church, VAEvery day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates. While learning paths, growth, and promotional opportunity vary, most team members are assistant managers for up to three years.
HITT ContractingQuality Control Manager HITT ContractingQuality Control ManagerFalls Church, VAThe Manager, Quality Control (QCM) is a mid-level management position that provides support to HITTās Site Ops teams in the execution of HITTās Quality Control Program (QCP) for larger more complex projects and across multiple sites. The Manager, Quality Control provides leadership, training, and support for our Quality Control Services (QCS) team of Associates in the development, execution, and the delivery of the site-specific quality control programs.
HITT ContractingManager, Payroll HITT ContractingManager, PayrollFalls Church, VAThis individual will manage the weekly multi-state payroll process, which includes, but is not limited to timesheet collection, earnings, deductions, tax withholdings, direct deposit, various leave types, garnishments, allowances, severance payments, hourly expense reimbursement, validation, and reconciliation for more than 2,500 employees nationwide. The Payroll Manager will provide support to the Corporate Accounting department for general ledger activity and payroll account reconciliations and will ensure confidentiality and security of payroll records and administration.
HITT ContractingCommercial Construction Assistant Project Manager - Advanced Manufacturing HITT ContractingCommercial Construction Assistant Project Manager - Advanced ManufacturingFalls Church, VAGather data, interpret it into meaningful information, and relay that information through clear, concise communication strategies; ability to see how pieces and processes fit into and affect the bigger picture/business model. An Assistant Project Manager (APM) obtains, evaluates, coordinates and distributes the information and authorizations necessary to construct projects on time, within budget and to the quality specified.
HITT ContractingCommercial Construction Assistant Project Manager - Healthcare HITT ContractingCommercial Construction Assistant Project Manager - HealthcareFalls Church, VAGather data, interpret it into meaningful information, and relay that information through clear, concise communication strategies; ability to see how pieces and processes fit into and affect the bigger picture/business model. An Assistant Project Manager (APM) obtains, evaluates, coordinates and distributes the information and authorizations necessary to construct projects on time, within budget and to the quality specified.
HITT ContractingCommercial Construction Assistant Project Manager - GovDirect HITT ContractingCommercial Construction Assistant Project Manager - GovDirectFalls Church, VAGather data, interpret it into meaningful information, and relay that information through clear, concise communication strategies; ability to see how pieces and processes fit into and affect the bigger picture/business model. An Assistant Project Manager (APM) obtains, evaluates, coordinates and distributes the information and authorizations necessary to construct projects on time, within budget and to the quality specified.
HITT ContractingCommercial Construction Assistant Project Manager - Mission Critical HITT ContractingCommercial Construction Assistant Project Manager - Mission CriticalFalls Church, VAGather data, interpret it into meaningful information, and relay that information through clear, concise communication strategies; ability to see how pieces and processes fit into and affect the bigger picture/business model. An Assistant Project Manager (APM) obtains, evaluates, coordinates and distributes the information and authorizations necessary to construct projects on time, within budget and to the quality specified.
HITT ContractingCommercial Construction Assistant Project Manager - GovCloud HITT ContractingCommercial Construction Assistant Project Manager - GovCloudFalls Church, VAGather data, interpret it into meaningful information, and relay that information through clear, concise communication strategies; ability to see how pieces and processes fit into and affect the bigger picture/business model. An Assistant Project Manager (APM) obtains, evaluates, coordinates and distributes the information and authorizations necessary to construct projects on time, within budget and to the quality specified.
HITT ContractingSafety Manager HITT ContractingSafety ManagerFalls Church, VAEvery day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates. This individual regularly assesses the safety needs of their assigned business units or projects and utilizes their assigned resources to meet those needs.
System OneNewProject Manager - Water/Wastewater Plant Construction System OneProject Manager - Water/Wastewater Plant ConstructionArlington, VALead and direct field construction operations for large-scale industrial developments, with primary emphasis on Industrial Water and Wastewater Treatment facilities, while also managing projects across manufacturing plants, production centers, and data center installations. Drive successful project delivery by coordinating all on-site engineering functions and ensuring seamless execution from inception to completion.
LeidosNewService Delivery Manager LeidosService Delivery ManagerCamp Springs, MD$92,300ā$166,850The Digital Modernization Sector is focused on delivering performance-based IT services and repeatable solutions to include applying cloud-factory and aaS (as a Service) capabilities and integrating commercial products to provide a comprehensive digital engineering approach to IT transformation. Leidos is hiring a customer-oriented Information Technology Service Delivery Manager to support the Air Force National Capital Region (AFNCR) IT Services (ITS) program at Joint Base Andrews (JBA), MD, Joint Base Anacostia-Bolling, DC, and the Pentagon.
System OneNewTechnical Project Manager - Marketing System OneTechnical Project Manager - MarketingMerrifield, VAOversee and manage marketing-related technical projects, ensuring timely delivery and alignment with business goals. Coordinate cross-functional teams, including marketing, IT, and third-party vendors, to facilitate project execution.
Fresh BaguetteNewAssistant General Manager Fresh BaguetteAssistant General ManagerRockville, MD$23ā$24 / hourThis value is evident in everything we do, from the smell of scratch-made artisanal croissants and organic bread baking fresh throughout the day to the beauty of hand-crafted pastries, delicious coffee, and savory creations delivered in a warm and inviting atmosphere. The company was founded in Bethesda, MD in 2013, to bring fresh, made-from-scratch organic breads, pastries, sweets, and croissant items inspired by bakeries in France to the DMV area.
Carter Machinery Company, IncCOMMISSIONING MANAGER Carter Machinery Company, IncCOMMISSIONING MANAGERElkridge, MD$85,000ā$110,000 / yearThe Commissioning Manager is responsible for coordinating the job site installation and startup of equipment while working closely with Project Manager's at CMCo and customer locations. Seeking candidates with a minimum of three years' experience in construction management; Previous experience managing the installation of mechanical and electrical equipment; High school diploma or equivalent, required.
STAMPEDE VENTURES INCConstruction Site Safety & Health Manager STAMPEDE VENTURES INCConstruction Site Safety & Health ManagerWashington DC, DCMust have completed the 30-hour OSHA Construction Safety Class or, as an equivalent, 30 hours of formal construction safety and health training covering the subjects of the OSHA 30-hour course (see EM385-1-1, Appendix A, paragraph 3.d.3) applicable to the work to be performed and given by qualified instructors. The candidate will be performing all facets of the Bering Straits East Coast model to include safety management, daily reporting, running multiple sites simultaneously, and other various tasks as assigned.
BERING STRAITS PROFESSIONAL SERVICES LLCConstruction Senior Project Manager BERING STRAITS PROFESSIONAL SERVICES LLCConstruction Senior Project ManagerHanover, MD$247,900ā$247,900 / yearShows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce. Bering Straits Professional Services (BSPS) is committed to world-class management of global logistics, training and procurement services for U.S. Government agencies.
LeidosNewTFDM Technical Triage Manager ā AIMS & Help Desk LeidosTFDM Technical Triage Manager ā AIMS & Help DeskGaithersburg, MD$107,900ā$195,050The Federal Aviation Administration (FAA) Terminal Flight Data Manager (TFDM) is the surface management solution that will provide NextGen Air Traffic Control capabilities to improve air traffic operations in the National Airspace System (NAS). If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.
Carter Machinery Company, IncRENTAL MANAGER Carter Machinery Company, IncRENTAL MANAGERDistrict Heights, MD$85,000ā$105,000 / yearThe Rental Manager is responsible for managing and controlling the rental store/stores to ensure a safe, efficient and profitable operation to support the rental store/stores and corporate objectives by performing the following duties personally or through subordinate Team Members. Seeking candidates with a minimum of three years' management experience in a service related industry; Minimum of two years' supervisory experience; Experience in the Rental Equipment Industry, preferred; Bachelor's degree in a related field, preferred.
Carter Machinery Company, IncDATA CENTER PROJECT MANAGER Carter Machinery Company, IncDATA CENTER PROJECT MANAGERElkridge, MD$90,000ā$105,000 / yearBasic knowledge of the following: BAS/BMS communication, Protective relaying, Breaker design and functionality, Modbus/Ethernet communication, Generator paralleling, Diesel engine operating requirements/room design, Fuel and Cooling systems, Emissions regulations and testing, applicable electrical and regulatory codes. The Data Center Project Manager is responsible for providing the technical knowledge and comprehensive management needed to execute Power Systems sales orders per project specifications in a manner that achieves maximum gross profit while promoting the highest level of customer satisfaction.