Level 2/3 Support Engineer JobotLevel 2/3 Support EngineerSan Francisco, CA$40ā$70 / hourResponsibilities: Provide Level 2/3 technical support to our clients, resolving complex issues related to various technologies including MDM, SSO, MFA, Slack, Azure, MAC, Windows, Intune, Imaging, Deployment, and others. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
Technical Support Engineer Tanium IncTechnical Support EngineerSan Francisco, CAMust Haves: 3+ years into their career field with solid technical skills in one or more areas of networking, security, operations, scripting, and/or programming Ability to master new concepts and technologies; continually striving to master the Tanium platform and modules Problem solving; can break problems down into manageable, ordered piece parts and successfully convey the problem statement and plan to others Aptitude for comprehending complex troubleshooting Good Judgement; understand the importance of weighing cost and value in decision making and practice making good judgement calls with improved consistency overtime Independent; should be able to independently work on problems; should be able to complete tasks with limited assistance; participate in projects and follow technical support procedures only requiring help on more complex enterprise initiatives or issues. Improve customer experience by: Documenting best practices Tracking activity, documenting root cause, and reporting Serving as a technical subject matter expert, focusing mostly on the testing and troubleshooting aspects of the area Testing Tanium and providing feedback to the Engineering teams on how we can improve the overall customer experience.
Technical Support Engineer Avive Solutions IncTechnical Support EngineerBrisbane, CA$72,000ā$85,000 / yearp>About Avive: Avive Solutions, Inc. (https://avive.life) is a growth stage Automated External Defibrillator (AED) company with a connected response system that is rapidly gaining market share. Avive is taking a fresh approach to addressing this decades-old problem by innovating AED technology, coupled with a first-of-its-kind software platform solution to enable a quicker and more streamlined response to SCA emergencies.
NewTechnical Support Engineer Coralogix IncTechnical Support EngineerCA$90,000ā$120,000 / yearli>Background knowledge and hands-on practice in Observability, specifically experience working with one or more of the following tools - Kibana, Open-Search, Grafana, Datadog, Sumologic, NewRelic, AppDynamics, Dynatrace, Prometheus, Logz.io, SignalFX, Instana, Splunk, Honeycomb, Jaeger. Background knowledge and hands-on practice in Cloud DevOps, specifically experience with AWS (EC2, EKS, ECS, Fargate, Lambda, CloudFormation, Load Balancers, CloudWatch) or the equivalent with Azure and GCP.
IT Technical Support Engineer Saildrone IncIT Technical Support EngineerAlameda, CA$79,400ā$99,300 / yearEnd-User Technical Support: Perform responsive, human-centric technical support for on-site and remote global users to achieve high levels of productivity and resolve "day-to-day dilemmas" across Mac, Windows, and Linux. By combining proven autonomous operations, edge computing, advanced sensing, renewable power, and the most advanced and robust unmanned surface technology on the planet, Saildrone is shaping how the Navy of the future operates.
Senior Technical Support Engineer LangChainSenior Technical Support EngineerSan Francisco, CaliforniaRemotep style="min-height:1.5em">Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. Be the go-to escalation point for technical support inquiriesādiagnosing issues across customer setup, LangChain products, and deployment issues.
Technical Support Engineer Manager Interviewstreet IncTechnical Support Engineer ManagerCA$180,000ā$185,000 / yearp>⢠Lead and develop a team of Technical Support Engineers based in AMER ⢠Partner with Product, Engineering, and GTM to resolve systemic issues and drive automation that improves the customer experience ⢠Drive operational improvements to enhance the teams efficiency and organization ⢠Lead from the front, jumping into complex issues and escalations as needed. This role requires a hands-on, battle-tested leader who excels in complex and ambiguous situations, drives accountability, and motivates teams, both within and beyond support, to raise the bar through automation, AI, and operational excellence.
Technical Support Engineer Interviewstreet IncTechnical Support EngineerCA$100,000ā$130,000 / yearYou'll investigate and resolve complex issues, work closely with engineering and product teams, and help customers maximize the benefits of our technology. ⢠Troubleshoot and resolve issues across the HackerRank platform, including web applications, APIs, ATS integrations, and developer tools.
Product Support Engineer Cooley LLPProduct Support EngineerPalo Alto, CA$120,000ā$175,000 / yearli>4+ years directly applicable experience (e.g., application support engineer, technical support engineer, product support engineer, or quality assurance engineer) - Senior level candidates considered with 5+ years' experience with proven ability to operate at an elevated level in terms of scope of responsibility, judgement and autonomy. We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits.
Technical Support Engineer Starburst Data IncTechnical Support EngineerSan Francisco, CAThey will coordinate closely with Support leadership, Engineering, Product and Accounts teams to ensure our customers receive a value driven enterprise experience. Ability to Travel: This role will require 25% in-person travel for purposes including but not limited to new hire onboarding, team and department offsites, customer engagements, and other company events.
Technical Support Engineer Pineapple Technology Ltd.Technical Support EngineerSan Francisco, CAEvery month, tens of thousands of responders across Engineering, Product, and Support use incident.io to restore services faster, stay aligned under pressure, and focus on building what matters. We bring together on-call, incident response, AI SRE, and status pages in a single platform, giving teams everything they need to respond quickly, reduce downtime, and keep customers in the loop.
Senior Technical Support Engineer ServiceNow IncSenior Technical Support EngineerSanta Clara, CA$104,700ā$178,000 / yearThe combination brings together Veza''s AI-native Access Graph with ServiceNow''s AI Control Tower and agentic workflows, enabling organizations to enforce end-to-end identity security rooted in the principle of least privilege across applications, data, cloud environments, and AI agents. Veza''s Access Graph platform maps an organization''s entire identity ecosystem across users, groups, roles, policies, permissions, and resources providing deep visibility and control over human, non-human, and agentic identities across SaaS, cloud, on-prem, and custom applications.
Fleet Support Engineer - Sensors Ursus, Inc.Fleet Support Engineer - SensorsFoster City, CA$75ā$85.19 / hourThrough fleet-wide analysis of diagnostics and metrics, you will identify reliability gaps, drive down mean repair and escalation times through improved tooling/documentation, and feed critical design changes back to Hardware Engineering. The Fleet Support Engineer on the Vehicle Development team serves as the highest level (Tier 3) of field technical support, focused on systemic reliability of fleet vehicles.
Senior Technical Support Engineer SentrySenior Technical Support EngineerSan Francisco, Californiastyle="min-height:1.5em">5ā8+ years of experience in technical support engineering, systems engineering, or software development, with a track record of solving high-complexity SaaS problems. Our customers are the greatest technical minds in the worldādevelopers at elite enterprises building the future of softwareāand they deserve answers that go deeper than a knowledge base link.
Staff Technical Support Engineer, Prisma SD-WAN Palo Alto Networks IncStaff Technical Support Engineer, Prisma SD-WANCA$117,000ā$189,200 / yearThis role is a good fit for someone who enjoys digging into complex networking problems, working across teams, and being part of situations where quick and thoughtful problem-solving matters. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below.
Technical Support Engineer StarburstTechnical Support EngineerSan Francisco, CaliforniaThey will coordinate closely with Support leadership, Engineering, Product and Accounts teams to ensure our customers receive a value driven enterprise experience. Ability to Travel: This role will require 25% in-person travel for purposes including but not limited to new hire onboarding, team and department offsites, customer engagements, and other company events.
NewMPS Technical Support Engineer (TSE) Applied Materials IncMPS Technical Support Engineer (TSE)CA$110,500ā$152,000 / yearp>TSEs provide technical support remotely, and on site, to FSO personnel for highly complex problems involving equipment malfunction, on wafer issues, and performance enhancement programs where first-line product support was unable to isolate or fix a problem. Using advanced troubleshooting methodologies, they establish success criteria, develop comprehensive action plans, analyze and compile findings, perform root cause analysis and support FSO repair activities through escalation closure.
NewTechnical Support Engineer Merge API IncTechnical Support EngineerSan Francisco, CA$120,000ā$139,000 / yearOur platform offers three core products: Merge Unified, which enables businesses to add hundreds of integrations to their products with a single API, Merge Agent Handler, which empowers AI agents with secure access to thousands of third-party tools, and Merge Gateway, the control plane for running AI in production. You will work directly with customers and prospects to troubleshoot technical issues, guide them through integrating Merge into their products, and ensure they have a smooth and reliable experience with our platform.
Technical Support Engineer - West Coast Monte CarloTechnical Support Engineer - West CoastSan Francisco, CaliforniaRemotehref="https://www.g2.com/reports/grid-report-for-data-observability-spring-2025.embed?featured=monte-carlo&secure%5Bgated_consumer%5D=7d02ec0a-326a-40fa-8a44-fab49f67c5f1&secure%5Btoken%5D=6b3c29d18ea50ae0005295b5c63994f97c01cae81bbd3f9ea6abff73c40fde51&utm_campaign=gate-2063400" rel="noopener noreferrer nofollow" target="_blank">We were recently recognized as the #1 Data Observability Platform by G2 for the 4th consecutive quarter. href="https://www.dbta.com/Editorial/Trends-and-Applications/Trend-Setting-Products-in-Data-and-Information-Management-for-2025-167115.aspx" rel="noopener noreferrer nofollow" target="_blank">Monte Carlo was featured on Database Trends and Applications (DBTAās) Trend-Setting Products for 2025!.
Fleet Support Engineer Ursus, Inc.Fleet Support EngineerSan Francisco, CA$75ā$85.19 / hourThe ideal candidate will be a technical expert, adept at collaborating with cross-functional teams, meticulously documenting troubleshooting processes, and providing real-time support for daily operations. Embraces a holistic problem-solving approach to identifying issues with high-level vehicle functions and drives specific resolution into single components.
Fleet Support Engineer - Powertrain Ursus, Inc.Fleet Support Engineer - PowertrainFoster City, CA$63ā$73.99 / hourWe're looking for a technical expert who excels at collaborating with cross-functional teams, meticulously documenting troubleshooting processes, and providing immediate, impactful support for daily fleet operations. Qualifications: Minimum of 4 years of relevant experience in transportation, aerospace, or autonomous vehicles, with a focus on powertrain, energy storage, or charging systems.
Technical Support Engineer 3 Lam Research CorpTechnical Support Engineer 3Fremont, CA$86,000ā$192,000 / yearThe FITS team is a group of talented IT professionals with diverse skillsets & experiences, lending to many learning opportunities from working cross functional with other Lam departments (Product, Customer Services, Operation etc.), and will be interfacing with Lam customers at fab sites. The IT engineer is responsible for providing technical assistance and guidance to deploy and support Lam Advance Services products infrastructure at Lam customer Fabs or Lam regional offices, from early in product development to high volume deployment.
Fleet Support Engineer LanceSoft IncFleet Support EngineerFoster City, CA$85.18ā$85.18 / hourThrough fleet-wide analysis of diagnostics and metrics, you will identify reliability gaps, drive down mean repair and escalation times through improved tooling/documentation, and feed critical design changes back to Hardware Engineering. The Fleet Support Engineer on the Vehicle Development team serves as the highest level (Tier 3) of field technical support, focused on systemic reliability of fleet vehicles.
Staff Technical Support Engineer - White Glove ServiceNow IncStaff Technical Support Engineer - White GloveSanta Clara, CA$113,700ā$199,000 / yearp>For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. Exceptional written and verbal communication skills - ability to translate complex technical issues into clear, non-technical language for executive audiences.
Technical Support Engineer 4 Mattson Technology IncTechnical Support Engineer 4Fremont, CAli>Collaborate with relevant product changes, improvement, and releases including ECR and CIP. Bachelor's degree in an engineering field (Mechanical, Electrical, Chemical) or physical science (Physics, Chemistry).
Senior NICE CXone Support Engineer (Tier III) | Contact Center Cloud Migration Pyramid Consulting, IncSenior NICE CXone Support Engineer (Tier III) | Contact Center Cloud MigrationOakland, CARemote$150,000ā$176,000 / yearYou can access our privacy policy here. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners.
Sr Support Engineer - EBS Oracle Configurator LancesoftSr Support Engineer - EBS Oracle ConfiguratorUSA - Remote, CARemote$1The best candidates will have extensive knowledge of multiple EBS modules across releases (11i & R12) including proficiency with EBS product module/suite business processes, navigation mechanics, configuration requirements, integration with other modules and knowledge of underlying technology. The best candidates will have extensive knowledge of multiple EBS modules across releases (11i & R12) including proficiency with EBS product module/suite business processes, navigation mechanics, configuration requirements, integration with other modules and knowledge of underlying technology.
Support Engineer Anthropic PBCSupport EngineerSan Francisco, CA$210,000ā$250,000 / yearAs a Support Engineer, you''ll be providing high-touch, deeply contextual support to a defined book of accounts - embedded in your customers'' shared channels, known by name to their stakeholders, and partnering closely with Sales, Customer Success, and Applied AI as the technical support voice on the account team. You''ll bring deep knowledge of how each of your customers is built on Claude to every interaction, so you can investigate, diagnose, and resolve their most complex technical needs with nuance and speed - and ensure the right internal teams are engaged when needed.
HPC Scientific Support Engineer University of CaliforniaHPC Scientific Support EngineerBerkeley, CA$156,864ā$191,724 / yearp>As part of the User Engagement Group (UEG), the primary interface between NERSC and its users, you will provide expert HPC consulting and technical support, help improve user-facing services and documentation, and contribute to projects that enhance functionality, workflows, and the overall user experience. In-depth knowledge and experience with high performance scientific computing is required; your experience should include at least four of the following: Linux/Unix, Fortran, C/C++, MPI, OpenMP, OpenACC, CUDA, shell scripting, Python, parallel algorithms, programming models, AI models, debuggers, performance tools, containers.
Technical Customer Support Engineer, Tier 2 - West Cost (Second shift) UVeyeTechnical Customer Support Engineer, Tier 2 - West Cost (Second shift)San Francisco, CA$36ā$43 / hourDepending on the position, tasks may include extended periods of sitting, standing, or walking; working in and around vehicle service areas, rental facilities, dealerships, manufacturing sites, or warehouse environments; and performing occasional manual tasks such as lifting or carrying up to 40 lbs, bending, or reaching. With over $380M in funding and strategic partnerships with industry giants such as Toyota, Amazon, General Motors, Volvo, and CarMax, our technology is utilized in manufacturing plants, dealerships, wholesale auctions, delivery fleets, security checkpoints, and more.
PLM Applications Support Engineer Ursus, Inc.PLM Applications Support EngineerFoster City, CA$75ā$85.67 / hourTOP 3 SKILLS:6+ years of related experience with 4+ years supporting Enovia applications, ERP integrations, SolidWorks, and CATIA V6 on the 3DExperience platform. Develop software integrations between Enovia and existing database systems using Web Services, XML, and other related development tools.
Fleet Support Engineer IconmaFleet Support EngineerSan Francisco, CA$1ā$86.42 / hourThe ideal candidate will be a technical expert, adept at collaborating with cross-functional teams, meticulously documenting troubleshooting processes, and providing real-time support for daily operations. Embraces a holistic problem-solving approach to identifying issues with high-level vehicle functions and drive specific resolution into single components.
Technical Support Engineer Metronome IncTechnical Support EngineerSan Francisco, CA$137,000ā$205,600 / yearp>Your primary responsibilities will include handling customer escalations through our ticketing system, using internal observability tools to diagnose and scope customer-facing issues, collaborating directly with customers via Slack and other channels, and developing internal tools and documentation to improve the support experience. Our platform computes millions of invoices per billing period and is scaling rapidly to accommodate new customers, saving them hours of development time and manual invoicing and enabling them to use consumption data to better serve their customers.
Senior IT Support Engineer Checkr IncSenior IT Support EngineerSan Francisco, CA$111,000ā$130,000 / yearEstablished in 2014, Checkr's innovative technology and robust data platform help customers assess risk and ensure safety and compliance to build trusted workplaces and communities. Ideally, you have experience providing exceptional technology support in a start-up and/or corporate environment, being comfortable with enterprise networking, conference room technology, and computer troubleshooting.
Technical Support Engineer Wispr FlowTechnical Support EngineerSan Francisco, Californiali>Investigate and triage bugs end-to-end: reproducing issues, pulling logs, tracing root causes, and writing clear bug reports that engineering can act on immediately. Technical depth: you're comfortable reading logs, navigating developer tools, understanding APIs, and debugging software issues even if you're not writing production code.
AIOps Support Engineer ClifyX, INCAIOps Support EngineerSan Ramon, CAli> Serve as the first point of escalation for ChatGPT, Claude, and Gemini concerns raised by Research Management and other business stakeholders, diagnosing issues and communicating resolutions clearly across group channels. Troubleshoot Azure ML and VS Code integration problems for data science and research users, supporting complex environments that may require iterative investigation and user coordination.
IT Support Engineer (Hardware Lifecycle Specialist) Bee Talent SolutionsIT Support Engineer (Hardware Lifecycle Specialist)San Francisco, CA$30ā$31 / hourp>To be successful in this role you will be working with our client's partners across the business, supporting several key functions, including but not limited to: New Hire Onboarding: Ensuring new new hires receive their equipment on time. A successful Hardware Specialist will have strong attention to detail, a good sense of timeliness and urgency, and will be knowledgeable on Mac and Windows devices.
Technical Support Engineer Intern July to December 2026 Cloudflare IncTechnical Support Engineer Intern July to December 2026San Francisco, CAToday the company runs one of the worlds largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflares enterprise customers--at no cost.
Platform Support Engineer Lightning AIPlatform Support EngineerSan Francisco, CA$115,000ā$140,000 / yearLightning AI operates globally with offices in New York City, San Francisco, Seattle, and London, and is backed by Coatue, Index Ventures, Bain Capital Ventures, and Firstminute. The problems range from Kubernetes scheduling and GPU orchestration to distributed PyTorch failures, inference latency, networking bottlenecks, storage performance, and platform reliability.
L2/L3 Cloud Support Engineer Platform9 Systems IncL2/L3 Cloud Support EngineerSunnyvale, CAp>Position Summary: We are looking to hire a Cloud Support Engineer who is an expert in troubleshooting, a quick learner, enthusiastic, highly motivated, and provides excellent support experience while making enterprise customers successful with their open-source clouds. Private Cloud Director is designed for the experienced infrastructure team, offering a familiar GUI experience for managing VMs and containers, seamless integration with your existing hardware and third-party storage, and critical enterprise features (HA/DR, scale, reliability) built-in.
Senior NICE CXone Support Engineer (Tier III) | Contact Center Cloud Migration Pyramid, IncSenior NICE CXone Support Engineer (Tier III) | Contact Center Cloud MigrationOakland, CA$150,000ā$176,000 / yearFull timeKey Responsibilities: Serve as the final escalation point for complex Tier III contact center incidents and production issues Support and optimize NICE CXone cloud environments across a large enterprise healthcare ecosystem Lead root cause analysis (RCA) investigations for critical P0/P1 incidents Support enterprise contact center migration initiatives from legacy platforms to NICE CXone cloud Troubleshoot and maintain ACD, IVR, Studio flows, routing configurations, and omnichannel services Partner with business and technical teams to improve platform stability, performance, and scalability Support integrations involving APIs, telephony systems, middleware, and cloud services Monitor platform health and proactively identify opportunities for improvement Participate in ITIL-based Incident, Problem, Change, and Knowledge Management processes Support contact center reporting, analytics, and operational performance initiatives Key Requirements and Technology Experience: 7 years of experience supporting enterprise contact center technologies Hands-on experience supporting NICE CXone cloud environments Experience supporting Contact Center as a Service (CCaaS) platforms Strong troubleshooting and production support experience in complex enterprise environments Experience serving as a Tier III or senior escalation engineer Strong knowledge of: NICE CXone ACD IVR Omnichannel Contact Centers SIP VoIP PSTN Experience working within ITIL-based support organizations Strong SQL skills for reporting, troubleshooting, and data analysis Experience with ServiceNow or similar ITSM platforms. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners.
Senior Cloud Support Engineer, SQL - US Public Sector Snowflake IncSenior Cloud Support Engineer, SQL - US Public SectorMenlo Park, CA$101,000ā$132,300 / yearWe are looking for a Senior Cloud Support Engineer who likes working with data and solving a wide variety of issues utilizing their technical experience having worked on a variety of operating systems, database technologies, big data, data integration, connectors, and networking. Employment with Snowflake is contingent on Snowflake verifying that you: (i) may legally access U.S. export-controlled technologies, technical data, or sensitive government data; or (ii) are eligible to obtain, in a timely manner, any necessary license or other authorization(s) from the U.S. Government to allow access to U.S. export-controlled technology, technical data, or sensitive government data.
Fleet Support Engineer - Sensors Artech LLCFleet Support Engineer - SensorsFoster City, CA$70ā$85 / hourThrough fleet-wide analysis of diagnostics and metrics, the engineer will identify reliability gaps, drive down mean repair and escalation times through improved tooling/documentation, and feed critical design changes back to Hardware Engineering. The Fleet Support Engineer on the Vehicle Development team serves as the highest level (Tier 3) of field technical support, focused on systemic reliability of fleet vehicles.
Named Technical Support Engineer RoboflowNamed Technical Support EngineerSan Francisco, Californiap style="min-height:1.5em">Roboflow is supported by great customers and investors, having raised over 63 million from Y Combinator, Google Ventures, Craft Ventures, Sam Altman, Lachy Groom, amongst other leading software investors. As the Named Support Engineer dedicated to a single enterprise customer, you will: Become the technical continuity for the customerās computer vision deployment across your region.
Technical Support Engineer Sigma Computing IncTechnical Support EngineerSan Francisco, CA$90,000ā$125,000 / yearThe round was led by Princeville Capital, with new strategic investors Databricks Ventures, ServiceNow Ventures, and Workday Ventures participating alongside returning investors Altimeter Capital, Avenir Growth Capital, D1 Capital Partners, K5 Global, NewView Capital, Spark Capital, Sutter Hill Ventures, and XN. As a Technical Support Engineer at Sigma, you will be part of an award-winning team recognized with the 2024 Stevie Gold Award for Customer Service, helping customers solve technical, business, and data challenges using the Sigma platform.
Sr. Technical Support Engineer Pinterest IncSr. Technical Support EngineerSan Francisco, CARemote$123,684ā$254,644 / yearAs a Partner / Technical Support Engineer, you'll work with a variety of Tier 1 clients across Pinterest products (Enterprise, Adtech, Shopping, Growth, etc.) to define and build scalable partner solutions, helping hundreds of millions of people find ideas and inspiration. Lead complex engineering projects end-to-end - including new API launches, large-scale integration builds, and high-impact bug fixes - partnering with Engineering on design and delivery.
Technical Support Engineer BlacksmithTechnical Support EngineerSan Francisco, Californiali>Blacksmith was founded by a team with deep systems and scaling experience, including building search/ads infrastructure at Faire, and operating large distributed systems at Cockroach Labs. We operate thousands of bare-metal machines across multiple regions, regularly schedule 100k+ vCPUs concurrently, and run a petabyte-scale Ceph cluster that we manage ourselves.
Senior Support Engineer - San Francisco OpenAISenior Support Engineer - San FranciscoSan Francisco, CaliforniaFor unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
Product Support Engineer SkydioProduct Support EngineerSan Mateo, California$103,000ā$135,000 / yearThe Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, operational excellence, and customer obsession to empower a broader, more diverse audience of drone users, from utility inspectors to first responders, soldiers in battlefield scenarios, and beyond. You will advise both groups on technical IoT device/flying robot troubleshooting best practices, identify, build and deploy troubleshooting and log analysis tools, lead Support-Product team weekly escalation meetings to mitigate emerging issues and much more.
Customer Support Engineer Fivetran IncCustomer Support EngineerOakland, CA$80,489ā$96,590.50 / yearFivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.