Other Shift Manager duties include: Processing loans and extensions Coming to jointly satisfactory terms regarding items to be pawned Performing opening and closing store procedures Supervising and coaching store Team Members Requirements for the Retail Shift Manager (Lead Pawnbroker) role: The ideal candidate will possess an engaging personality, solid leadership, strong negotiation talents, and the ability to read and manage customer needs. Additional requirements for the role include: High school diploma or GED Minimum 1 years of supervisory, key holder, or team/shift lead experience Able to pass a criminal background check and drug test Valid driver's license and auto insurance Adhere to all Company policies, procedures, and regulations Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus Sales background, a plus Bilingual, a plus No cost for TM only medical insurance when selecting UnitedHealthcare Choice Plan.