Territory Manager II Company ConfidentialTerritory Manager IILincoln, NEFull timeWith a rich history, Swisher serves adult consumers through a diverse range of businesses, including Swisher Sweets Cigar Company, Helme Tobacco Co., Hempire, Rogue Holdings, and Drew Estate: The Rebirth of Cigars. This role uses facts, analytics, and market intelligence to influence customer decisions, drive distribution, and deliver measurable top and bottom-line growth and grow market share.
Sales Account Manager UlineSales Account ManagerOmaha, NE$75,000–$110,000 / yearUline, a name millions of businesses across North America know and trust, is looking for an experienced Sales Account Manager to build our growing Kansas City, Missouri market. Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations and 17 sales offices.
Territory Sales Manager UlineTerritory Sales ManagerOmaha, NE$75,000–$110,000 / yearUline, a name millions of businesses across North America know and trust, is looking for an experienced Territory Sales Manager to build our growing Kansas City, Missouri market. Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations and 17 sales offices.
NewAssistant Store Manager - Spirit Spencer Gifts - Spirit HalloweenAssistant Store Manager - SpiritLincoln, NE$17.25–$17.50 / hourThe Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store ensuring maximum sales/profitability by establishing and maintaining Guest Services, developing staff, controlling expenses, shrinkage and all aspects of merchandising and inventory control. The Assistant Store Manager supports the Store Manager in the staffing, setup, merchandising, pack-up and teardown of a Seasonal Store.
Senior Assistant Store Manager Spencer Gifts - Spirit HalloweenSenior Assistant Store ManagerLincoln, NE$19–$19.25 / hourFull timeThe Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.
NewStore Manager - Spirit Spencer Gifts - Spirit HalloweenStore Manager - SpiritLincoln, NE$20.50–$20.75 / hourp>The Store Manager oversees and is accountable for the total operation of a store ensuring maximum sales and profitability by establishing and maintaining Guest Services and, controlling expenses. The Store Manager is responsible for shrink, merchandising, inventory control, staffing, setup, pack-up and teardown of a seasonal store.
Assistant Store Manager - Spencer's Spencer Gifts - Spirit HalloweenAssistant Store Manager - Spencer'sLincoln, NE$17–$17.25 / hourFull timeThe Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.
Store Manager - Spencer's Spencer Gifts - Spirit HalloweenStore Manager - Spencer'sLincoln, NE$22–$22.25 / hourFull timeThe Store Manager oversees and is accountable for the operation of a store, ensuring maximum sales and profitability through controlling expenses, shrinkage, human resources management as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.
NewDepartment Manager Whole Foods MarketDepartment ManagerLincoln, NE$22.40–$40.40 / hourThis document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions.
NewHVAC Service Technician - Lincoln, NE Trane TechnologiesHVAC Service Technician - Lincoln, NEState House, NE$21.89–$40.34 / hourEPA Certification Additional Requirements and Environmental Exposure: Must be able to safely and legally operate a vehicle using a seat belt Must be able to wear helmets, safety goggles, fall protection harness and safety boots to safely perform job duties Must be able to twist the trunk of your body 90 degrees in each direction Must be able to squat and touch the floor with both hands Must be able to reach your hands over your head Must be able to stand on concrete surfaces for extended periods, routinely up to 4 hours This position is highly physical and requires regular use of hands, fingers, walking, stooping, kneeling and climbing ladders. or less Must be able to maneuver confined access areas, as small as 30” vertical x 45” horizontal Must be able to comfortably and routinely access rooftops with extension and/or fixed ladders at heights of 15’ to 20’, and occasionally, up to 50 feet This role may be exposed to variable weather conditions, moving mechanical parts, heights, risk of electrical shock, noisy operating equipment and other variable environmental conditions based on location Annual Base Salary Range or Hourly Base Pay Range: $21.89 - $40.34 Compensation Type: Hourly Incentive Eligible: No Sales Commission Eligible: No Disclaimer : We strive to provide competitive compensation for this position, tailored to a variety of factors.
Environmental Services Manager I ImmanuelEnvironmental Services Manager ILincoln, NebraskaThe responsibilities of this job include preventive maintenance and repair of equipment, coordinating apartment turnover, monitoring and creating budgets, oversight of housekeeping and overall look and quality control of support services, and project management on the campus. Are you a Environmental Services Manager I looking to work for an amazing organization by serving others and connecting with your co-workers?.
Manager - IT Technical Services Duncan Aviation IncManager - IT Technical ServicesLincoln, NEIn addition, this position fosters and maintains working relationships with Company management team members and IT vendors, promotes the growth and development of team members, assists with developing and monitoring department budget and strategic plan, leads and participates in multi-department special projects and task forces, participates in personal and leadership development opportunities, and demonstrates leadership and professionalism. The Information Technology Technical Services Manager leads IT Technical Services team members with computer operations network PC and communication support in accordance with the Companys goals and objectives and manages technical services team members and establishes clear expectations to provide superior support and service to all users.
NewGuest Services Manager Spare Time EntertainmentGuest Services ManagerOmaha, Nebraskap>If you want a leadership role that is upbeat, hands-on, and actually fun, apply now and come be part of the Spare Time crew. • 2-3 of supervisory or lead experience, preferably in a Food and Beverage setting- ServSafe certification is a plus.
Manager, Accounting Services SercoManager, Accounting ServicesLincoln, NELead and manage the Accounts Payable team, fostering a culture of excellence, collaboration, and continuous improvement while overseeing day-to-day operations to ensure efficient workflows, accuracy and timeliness in invoice posting and payment processing, correct reporting, and compliant data management. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations.
Mortgage Servicing Operations Manager Union Bank & Trust CompanyMortgage Servicing Operations ManagerLincoln, NEPart timeThe Mortgage Servicing Operations Manager will lead by example, fostering a culture of continuous improvement, collaboration, and service excellence driving team development, operational integrity, and contribute meaningfully to departmental planning, compliance oversight, and risk mitigation. Experience managing or supporting servicing portfolios within a moderate scale environment (5,000–15,000+ loans) or comparable operational complexity in an agency/investor-driven servicing environment.
Service Manager Liquid PersonnelService ManagerLincoln, Nebraskap>We are unable to support or accept applications from candidates who are residents within the Red or Amber list of the Code of practice for the international recruitment of health and social care personnel in England, based on the World Health Organisation (WHO) Workforce Support and Safeguard List. Your leadership will be key in fostering a positive team culture, enhancing staff wellbeing, and ensuring consistent, high-quality support for individuals with complex needs.
Operations service manager Burlington Coat Factory Whse.Operations service managerLincoln, NebraskaYou’ll coach, train and develop a team of Cashiers and Customer Service Supervisors, Receiving team members and Receiving Supervisors while also overseeing business operations to ensure our associates are delivering excellent customer service and the highest degree of professionalism. You will serve as a role model for store associates, demonstrating and reinforcing the company’s Core Values, developing trust and respect among peers and staff, building strong teams and partnerships, and driving business results.
Environmental Services Department Manager Healthcare Services Group IncEnvironmental Services Department ManagerNEp>or copy this link: https://go-internal.hcsgcorp.com/l/1036773/2025-07-02/5xbpsq/1036773/17514637576MrQym5A/Employee_Benefits_for_Job_Descriptions__7_.pdf. Join Healthcare Services Group (HCSG) as an Account Manager, leading housekeeping, laundry, and floor care teams in a long-term care facility.
Accounting Manager - Tax Credit Services Nelnet IncAccounting Manager - Tax Credit ServicesLincoln, NE$105,000–$110,000 / yearp>Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, renewable energy solutions, and K-12 and higher education expert. In addition to earning a return on these direct investments, Nelnet Tax Credit Services (NTCS) earns an advisory fee based on assets managed and consulting fees for value-adds generated for our solar developers.
Financial Services Mgr (Lincoln or Omaha, NE) University of Nebraska-LincolnFinancial Services Mgr (Lincoln or Omaha, NE)Lincoln, NEp>To ensure the security of your data, you will be logged out due to inactivity in 3 minutes at. Click OK to keep your session active.
Project Manager - Client Services Nelnet IncProject Manager - Client ServicesLincoln, NE$60,000–$70,000 / yearp>Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, renewable energy solutions, and K-12 and higher education expert. Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-486-5725 or corporaterecruiting@nelnet.net.
NewTechnical Service Manager RESA PowerTechnical Service ManagerLincoln, NE$65–$75 / hourli>Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program). Apply industry knowledge to offer technical / practical options to both internal and external customers; Prepare and review quotes; perform job walks as required; review test reports; audit field work for quality.
Technical Service Manager RESA Power LLCTechnical Service ManagerLincoln, NE$65–$75 / hourli>Prefer experience with most of the following or similar: MCC's, Breakers, relay testing, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program). Apply industry knowledge to offer technical / practical options to both internal and external customers; Prepare and review quotes; perform job walks as required; review test reports; audit field work for quality.
NewTechnical Service Manager RESA Service LLCTechnical Service ManagerLincoln, NE$65–$75 / hourPart timeli>Prefer experience with most of the following or similar: MCC’s, Breakers, relay testing, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program). Apply industry knowledge to offer technical / practical options to both internal and external customers; Prepare and review quotes; perform job walks as required; review test reports; audit field work for quality.
NewService Manager Binswanger GlassService ManagerLincoln, NEul>Glass industry experience required including auto glass installation, commercial take-off, estimating and directing glazing work for storefronts, internal office partitions, and residential glazing work. Monitor, purchase, and maintain proper stock for retail and city service use (cases/stock sheets of glass, sealants, CRL supplies).
Service Manager Hy Vee IncService ManagerGretna, NEEquipment Used to Perform Job: Pallet jack, box cutter, cash registers, knives, trash compactor, cardboard baler, fork lift, computer, calculator, telephone, FAX machine, two wheeler, register computer, ordering machine, use of limited power equipment, delivery vehicle, Western Union, Hunting/Fishing license computer, and money order machine. Orders merchandise (new product, promotional, seasonal, or to replenish merchandise on hand), verifies delivery of merchandise, ensures quality, compares record with merchandise ordered, and reports discrepancies.
Patient Service Center Assistant Manager BryanLGH Medical CenterPatient Service Center Assistant ManagerLincoln, NEWorks with patients, physicians, physician office staff, third-party payers, patient financial services, hospital outpatient department and case management staff to secure hospital reimbursement, pre-payments, avoid denials and private non-payment. *Directs and advises departmental personnel in patient service center procedures; facilitates the scheduling of patient service staff to ensure coverage for all required areas; supervises and evaluates the work of assigned staff members.
Assistant Store Manager - Automotive Service Center Jensen TireAssistant Store Manager - Automotive Service CenterLincoln, NEp style="padding:0px;white-space:pre-wrap;vertical-align:baseline;background-color:transparent;text-align:left">If you're a motivated, customer-focused leader ready to take the next step in your career,apply today and join the Jensen Tire & Auto family! For over 50 years, Jensen Tire & Auto has proudly served the Omaha Metropolitan community with integrity, quality, and care.
Service Delivery Manager Proofpoint IncService Delivery ManagerLincoln, NE$123,200–$193,600 / yearCalifornia (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska: Base Pay Range: 102,300.00 - 160,820.00 USD. This is a highly visible, customer facing role accountable for delivery quality, consistency, and successful outcomes, while partnering closely with Sales, Customer Success, and cross functional stakeholders.
Service Manager Binswanger Enterprises, LLCService ManagerLincoln, NEOriginally founded in 1872, Binswanger Glass is headquartered in Memphis, TN and is the largest retailer and installer of Architectural Glass and aluminum products within the construction and residential markets in the United States. Glass industry experience required including auto glass installation, commercial take-off, estimating and directing glazing work for storefronts, internal office partitions, and residential glazing work.
Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager) Whole Foods Market IncCustomer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager)Lincoln, NE$19.05–$33.20 / hourYou are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this means you are responsible for the checkout experience and grocery delivery & pickup at your assigned store.
NewService Manager VestisService ManagerLincoln, NEResponsibilities:Overall Market Center (MC) Service results, including but not limited to, Customer Retention, Growth, Loss and Ruin, Piece Budget, Safety, Employee Retention, Accounts Receivable (AR) Collection, Renewals, Vestis Direct Sales, Customer Satisfaction, Route Sales and CreditsEffectively evaluate, coach and develop Service personnel, included but not limited to: District Managers and Route PersonnelAnalyze reports and initiate proper corrective actions for unacceptable trendsCreate a pervasive sales culture that fosters team selling via Together In Growth (TIG) and Shared Lead programsCollaborate and coordinate TIG opportunity and TIG days between Sales Manager, Account Executives, District Manager (DM) and Route Sales Representatives (RSR)Coordinate and direct assistance in the new account installations as directed by General ManagerManages day to day activities of Customer Service Program(s) for Service DepartmentEnsures District Managers visit all required customers each quarter to review growth and service opportunitiesEnsure District Manager conducts weekly Route Performance Meetings with each RSREnsure District Manager is holding RSRs accountable to respond and resolve all Service Requests timelySets clear expectations for customer service and leads by exampleEnsure DM spends 60% of time traveling with service professionals on route conducting observations and visiting customer locations (required visits, TIG days and/or day to day situation follow up)Ensure DM and RSRs proactively follow up on accounts in jeopardy and resolve service concerns expeditiouslyCoach and assist DM on how to negotiate and secure renewal agreements with existing customers that protect pricing and profitabilityRecruit, select and hire DM and Route Sales employeesComplete one on one meeting with each DM once per week to review trend performance, coach and identify opportunities for improvement. 30% of the time in the field teaching, training and developing District Managers (only exception: if route(s) directly report to them, 60% of the time in the MC Service Department, 40% of the time in the field)Service Manager with routes reporting directly to them will be responsible for above mentioned areas as well as:20% of time is spent traveling visiting customer locations (required visits and/or day to day situation follow up) and/or conducting route observations to identify customer satisfaction and growth opportunitiesEnsure their direct RSRs respond to and resolve all Service Requests timelyCoordinate collections for accounts receivable with their direct routesCompletes in person Route Performance meeting with each direct RSR once per week to review trend performance, coach and identify opportunities for improvement.
Program Manager – Loan Servicing / Capital Markets Systems (Consulting) SolomonEdwardsProgram Manager – Loan Servicing / Capital Markets Systems (Consulting)Lincoln, NERemote$80–$90 / hourThis role will lead complex system implementation efforts across loan servicing, capital markets, and investor/loan accounting functions while partnering with business, technology, and integration leaders to drive execution, manage risk, and maintain alignment across workstreams. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, and collaborative individuals who can help us deliver exceptional client service.
CUSTOMER SERVICE DEPARTMENT MANAGER Von Maur IncCUSTOMER SERVICE DEPARTMENT MANAGERLincoln, NEp>As a Customer Service Department Manager, you are an effective problem solver and oversee the communication hub of the store. You manage a variety of key services that support associates and make a lasting impression on customers.
Customer Service Manager - Lincoln, NE Equity BankCustomer Service Manager - Lincoln, NELincoln, NEWith a team of best-in-class customer service experts, you''ll help to build and expand on client relationships, deliver the banking products and services that meet the unique and individual needs of clients, and create and uphold an atmosphere of superior experience and service. Equity Bank offers a full range of financial solutions, including online and mobile banking, commercial loans, consumer banking, and mortgage loans, treasury management service, the best solutions for your business, and absolutely zero ATM fees, anywhere.
Service Manager Vestis CorpService ManagerLincoln, NEVestis provides clean and safe uniform services and workplace supplies to a broad range of North American customers from Fortune 500 companies to locally owned small businesses across a broad set of end markets. Service Manager with routes reporting directly to them will be responsible for above mentioned areas as well as: 20% of time is spent traveling visiting customer locations (required visits and/or day to day situation follow up) and/or conducting route observations to identify customer satisfaction and growth opportunities.
NewOvernight Operations Manager ABM IndustriesOvernight Operations ManagerLincoln, NEul>Work with Project Manager to develop work plans to provide services in a timely, cost-effective manner and ensure contract provisions are met; Regular contact with customer to ensure that services meet service contract requirements and to promote customer retention; Inform Project Manager of status of work; identify potential issues and recommend appropriate action; Keep Project Manager informed of business issues impacting effectiveness of project; promptly escalates serious issues to Project Manager; Increase billable services provided by ABM and add value to the customer by providing additional or periodic services (TAG work); Excellent customer service skills to ensure customer retention, enhance service delivery and sell services; Report accidents and property damage in an accurate and timely manner. Works closely with frontline personnel to meet customer requirements; determines training requirements and identifies sources meet training and development needs; Recommend staffing levels; work with Project Manager and HR to hire, train and evaluate staff; Understand applicable union contracts and develop effective working relationship with local labor unions; Enforce ABM and client policies and procedures through mentoring and coaching of field personnel.
Regional Operations Manager (DaVita IKC) DaVita IncRegional Operations Manager (DaVita IKC)Omaha, NE$78,000–$119,000 / yearul>Minimum of 3-5 years' management experience leading and managing teams required; Demonstrates experience managing to data driven outcomes and process improvement required. Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning.
Administrative Operations Manager HBE LLPAdministrative Operations ManagerLincoln, NEp>The Administrative Operations Manager supervises and leads the administrative team across the firm's multiple office locations, focusing on team development, operational efficiency, process improvement, and technology optimization. HBE offers a complete range of financial management services for businesses, nonprofit and governmental organizations, specialty industries, and individuals.
NewLocal Electrical Operations Manager KidwellLocal Electrical Operations ManagerLincoln, NEli>Lead the weekly Manpower Discussion/Planning meeting to assist the other Directors of Operations and Field Superintendents in planning manpower for projects and assist with any pertinent issues or resolve conflicts. Maintain the Kidwell Field Manpower Schedule Spreadsheet for the Local Electrical Teams coordinating with the Data Center and IS Divisions to accurately project manpower needs for estimation and to direct HR in hiring initiatives.
General Manager - University of Nebraska Athletics AramarkGeneral Manager - University of Nebraska AthleticsLincoln, NETHE OPPORTUNITY: As a General Manager, you will plan, manage, and lead contracted services with multi-million dollar revenue to meet operating and financial goals, client objectives, and guest needs. WHO YOU ARE: Our General Managers are best-in-class operation managers who lead a team to provide excellent service to our clients and guests.
Operations Manager ABM IndustriesOperations ManagerLincoln, NEThis person leads a diverse team, engages in regular client interaction, ensures quality services are provided at the site in alignment with contractual agreements and budgetary requirements, achieves operational and financial goals, plans and directs activities to promote project profitability, meets financial objectives by controlling expenses, retaining current customer(s), and expanding billable services. For information about ABM’s benefits, visit ABM 2026 Employee Benefits | Staff & Management.
General Manager I AramarkGeneral Manager ILincoln, NEp>In order to be prepared for this leadership role, qualified candidates will possess: Bachelors degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management. Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction.
Operations Manager - 1st Shift GXO Logistics IncOperations Manager - 1st ShiftOmaha, NEOur greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. We'll count on your skills and years of experience to be a champion of our values, ensuring an engaged workforce, loyal customers, efficient operations and a bright future for yourself and GXO.
Strategy and Operations Manager Chegg, Inc.Strategy and Operations ManagerLincoln, NebraskaThis role will act as the GM's right hand on business and operational matters, helping to establish operational discipline, identify strategic points of leverage, and drive initiatives that deliver meaningful business results. Drive key operating rhythms, including leadership meetings, business reviews, KPI tracking, planning processes, and cross-functional follow-ups.
Warehouse Operations Manager - 2nd Shift GXO Logistics Worldwide, LLCWarehouse Operations Manager - 2nd ShiftGretna, NEFull timeOur greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. If you know how to encourage people to continually raise the bar while taking responsibility for all day-to-day warehouse operations, you might be an ideal fit for our growing company.
Retail Operations Manager FT The Michaels Companies IncRetail Operations Manager FTLincoln, NEli>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Part Sales Manager - Full Time AutoZone IncPart Sales Manager - Full TimeLincoln, NEAs permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. Parts Sales & Inventory Management Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.
Part Sales Manager - Part Time AutoZone IncPart Sales Manager - Part TimeLincoln, NEAs permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. Parts Sales & Inventory Management - Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.
General Manager SONIC Drive-In - S. Hwy 6General ManagerGretna, NEPlaces orders for food, paper and other supplies within cost control procedures - Completes and maintains all drive-in restaurant employment related records and payroll records - Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times. Reports guest complaints to immediate supervisor and assists in resolving such complaints - Interview and hire restaurant crew and management team members to achieve proper staffing levels - Prepare all necessary operational reports.