NewDealer Success Manager Capital OneDealer Success ManagerPlano, TexasThis role requires an extremely high-level partnership with your POD counterparts to collectively strategize and achieve superior success, providing the consultative expertise and training enablement that support the POD's core sales objectives. This support includes providing specialized expertise during initial pitches and compelling closing techniques, while the DSM takes ownership of the seamless setup, expert training, and strategic Return on Investment (ROI) conversations.
Dealer Success Manager | Dallas/Fort Worth Capital One Financial CorpDealer Success Manager | Dallas/Fort WorthDallas, TX$109,900–$125,400 / yearSales Enablement and Retention Cycle Ownership: Drive superior success by contributing to and supporting the POD's sales efforts for Navigator Platform, and owning the customer adoption and retention lifecycle, which includes: Driving process improvements aligned with superior customer outcomes and the overarching Capital One Sales Process. This role requires an extremely high-level partnership with your POD counterparts to collectively strategize and achieve superior success, providing the consultative expertise and training enablement that support the POD's core sales objectives.
NewDealer Success Manager - Remote Capital One Financial CorpDealer Success Manager - RemotePlano, TXRemoteSales Enablement and Retention Cycle Ownership: Drive superior success by contributing to and supporting the POD's sales efforts for Navigator Platform, and owning the customer adoption and retention lifecycle, which includes: Driving process improvements aligned with superior customer outcomes and the overarching Capital One Sales Process. This role requires an extremely high-level partnership with your POD counterparts to collectively strategize and achieve superior success, providing the consultative expertise and training enablement that support the POD's core sales objectives.
Bar Manager Auberge Resorts LLCBar ManagerFort Worth, TXAn exciting gathering space for locals and visitors alike, the four-story, 106-room boutique hotel features 88 rooms and 18 suites, including a 2,250 square foot signature suite. Visitors can sip cocktails in the library lounge, visit the signature restaurant with views of the enchanting outdoor terraces or relax in cabanas on the second story outdoor infinity pool overlooking a peaceful garden oasis.
Cyber Security Program Manager ToyotaCyber Security Program ManagerPlano, TexasThese are areas where you actively participate and drive execution in partnership with other teams or leadership: Strategic Roadmap Alignment: Partner with leaders across cybersecurity, technology, and business functions to maintain and evolve the cybersecurity product and project roadmap in alignment with enterprise priorities. These are accountabilities you are solely responsible for and will execute daily/weekly: Project and Program Delivery Execution: Lead the full delivery lifecycle for complex cybersecurity initiatives, including planning, execution, dependency management, milestone tracking, and delivery oversight across multiple workstreams.
Product Manager ToyotaProduct ManagerPlano, TexasOwn the vision and implementation of the credit decisioning experience — the soft credit pull, the approval engine that determines loan amount, LTV, and rate tier, conditional data collection, co-borrower support, and clear handling of denials and next steps. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members’ efforts to dream, do and grow without questioning that they belong.
Sr. Manager, Procurement Interstate Batteries IncSr. Manager, ProcurementDallas, TXSourcing: Partners with Procurement Operations team on initial steps of supplier qualification process, to include Request for Information (RFI), Request for Proposal (RFP), and Request for Quote (RFQ) procedures. Supplier Relationship Management: Primary interface in managing and facilitating business relationships with primary suppliers across automotive, commercial, and marine categories.
Nurse Manager - Blood Cancer Unit HCA Healthcare IncNurse Manager - Blood Cancer UnitDallas, TXAdditional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans, accident critical illness hospital indemnity auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance, and more. You will identify the cost-effective systems needed to support the business of the department, taking into account business trends, resource availability, and changes in customers related to our service to the Blood Cancer and Stem Cell population.
Nurse Manager of Med-Surg Oncology HCA Healthcare IncNurse Manager of Med-Surg OncologyArlington, TXAdditional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans, accident, critical illness, hospital indemnity, auto, and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance, and more. As a part of the Medical City network of hospitals and specialists, patients are ensured access to leading medical experts and advanced healthcare innovations across the network.
Manager of Pharmacy Operations HCA HealthcareManager of Pharmacy OperationsArlington, TXAdditional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. HCA Healthcare Co-Founder Join our family of over 180 hospitals and about 2,000 sites of care to drive excellence and raise the bar for our over 35 million annual patient encounters.
Licensed Clinic Manager HCA HealthcareLicensed Clinic ManagerDallas, TXWith a focus on meeting the needs of our patients at all access points, Physician Services is dedicated to implementing innovative, physician-driven, value-added solutions to assist physicians in providing high-quality, patient-centered care, aligning with our mission to care for and enhance human life. Supporting HCA Healthcare's 186 hospitals and 2,400+ sites of care, Physician Services plays a crucial role as the main entry point for patients looking for high-quality healthcare within the HCA Healthcare system.
NewCustomer Engagement Sales Manager RyderCustomer Engagement Sales ManagerGrapevine, Texas$55,000–$60,000 / yearYou'll manage a focused portfolio, smaller local accounts, growing national accounts, and coordinated accounts, giving you the room to learn fast, build confidence, and develop the skills that lead to bigger opportunities within Ryder's sales organization. Compensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.
Nurse Manager of Neuro-Med Surg HCA HealthcareNurse Manager of Neuro-Med SurgArlington, TXAdditional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. As a part of the Medical City network of hospitals and specialists, patients are ensured access to leading medical experts and advanced healthcare innovations across the network.
Field Reimbursement Manager Immunology Rheumatology - Dallas TX AbbVie IncField Reimbursement Manager Immunology Rheumatology - Dallas TXDallas, TXApplicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Companys sole and absolute discretion unless and until paid and may be modified at the Company's sole and absolute discretion, consistent with applicable law.
Customer Engagement Manager FMS RyderCustomer Engagement Manager FMSGrapevine, TexasThe Customer Engagement Manager (CEM) position is responsible for the management of assigned accounts in the Business Unit (BU); the education/development of customer interest in additional Ryder services (including Full-Service Lease, Programmed Maintenance, Lease Financing and Fleet Management Services) by utilizing the Ryder Sales Process. Outside Sales Compensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.
Global Security Operations Center (GSOC) Manager General Motors Financial Company, Inc.Global Security Operations Center (GSOC) ManagerArlington, TXAbility to build and sustain effective partnerships across business units and support functions to ensure coordinated responses to security risks, promote information sharing, and align security initiatives with broader organizational priorities. GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in North America, South America, and the Asia Pacific region.
Territory Sales Manager Sika CorpTerritory Sales ManagerDallas, TXWith more than 100 years of experience, Sika is a worldwide innovation and sustainability leader in the development and production of systems and products for commercial and residential construction, as well as the transportation, marine, automotive, and renewable energy manufacturing industries. Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
NewHuman Resources Manager (Keller, TX, US, 76248) Corning IncHuman Resources Manager (Keller, TX, US, 76248)Keller, TX$105,424–$144,958 / yearThe role ensures execution of Corning HR processes, compliance with federal and state employment regulations, workforce planning, talent management, positive employee relations, and continuity of HR services supporting Keller operations. Lead the Human Resources function for the Keller manufacturing site by combining strategic HR Business Partner responsibilities, HR operations/data stewardship ownership, and employee and contingent workforce relations management.
HOUSEKEEPING MANAGER Compass Group North AmericaHOUSEKEEPING MANAGERHaltom City, TX$50,000–$55,000 / yearOur portfolio of solution categories includes Facilities Maintenance & Engineering, ESG Programming, Laboratory Support Services, Janitorial & Industrial Cleaning, Landscaping & Grounds Management, Workplace Solutions and Managed Services. ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of the International Facility Management Association (IFMA), and a Platinum Corporate Member of the Association of Energy Engineers (AEE).
Transaction Advisory Manager Selby Jennings LtdTransaction Advisory ManagerDallas, TXThis individual will be responsible for managing day-to-day transaction execution, serving as a primary point of contact for clients, and working closely with senior leadership to deliver high-quality analyses and strategic insights throughout the deal process. Our client is a private equity-backed transaction advisory, valuation, and consulting firm with a leading reputation in healthcare services and a growing presence across technology, manufacturing, distribution, and business services.
Credit Portfolio Manager - Professional Services And Contractors East, Institutional Client Group US BankCredit Portfolio Manager - Professional Services And Contractors East, Institutional Client GroupDallas, TX$105,400–$124,000 / yearResponsibilities include: underwriting all types of credit account exposure, managing an assigned credit portfolio, successfully closing new business relationships and expanding existing relationships, managing credit risk and responding to prospect or customer credit questions and making independent calls on assigned portfolio of relationships. In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
US Project Manager - Security Services Artech LLCUS Project Manager - Security ServicesDallas, TXPlease apply on our company website ( www.artechinfo.com ) with reference to job ID, or contact me at Riya.negi@artech.com . Required skills: Project Management with IAM/Saviynt Project knowledge (Cybersecurity background).
Credit Portfolio Manager - Professional Services And Contractors, Institutional Client Group US BankCredit Portfolio Manager - Professional Services And Contractors, Institutional Client GroupDallas, TX$133,365–$156,900 / yearResponsibilities include: underwriting all types of credit account exposure, managing an assigned credit portfolio, successfully closing new business relationships and expanding existing relationships, managing credit risk and responding to prospect or customer credit questions and making independent calls on assigned portfolio of relationships. In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Technical Product Manager 2 - (Financial Services Products Stablecoin, Tokenization, Payments) US BankTechnical Product Manager 2 - (Financial Services Products Stablecoin, Tokenization, Payments)Irving, TX$98,175–$115,500 / yearStrong product and business analysis capabilities, and demonstrated knowledge of blockchain, stablecoins, tokenization platforms, digital custody, and payments and industry trends and practices in digital assets. In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Nurse Manager - ED - ER Services All Med SearchNurse Manager - ED - ER ServicesDallas, TXFive years of recent progressive management experience, including management of staff and supervisory positions, budget preparation, physician relationship management, resolution of operational and patient care issues, demonstrated knowledge of quality improvement, and coordination of a multi-disciplinary team. A Nurse Manager opportunity in the Emergency Department is available at an 895+ bed tertiary care center in Dallas, TX, offering both a full-service adult hospital and a dedicated pediatric hospital with separate adult and pediatric emergency rooms.
Data Architecture & Governance Manager - Global Employer Services Technology Deloitte Touche Tohmatsu LtdData Architecture & Governance Manager - Global Employer Services TechnologyDallas, TX$135,675–$184,500 / yearHands-on implementation experience with leading data management platforms such as Informatica (MDM, 360, Data Catalog) and/or Reltio (Multi-domain MDM, Intelligent 360, advanced data models) and /or cloud-based data lakes and warehouse technologies (Apache Iceberg, Databricks, Redshift, Snowflake). Experience leading workstreams for data management engagements with teams distributed across multiple locations, including facilitating cross-functional workshops with technology, data, compliance, and business stakeholders to gather requirements and design solutions.
NewNurse Manager - Emergency Services All Med SearchNurse Manager - Emergency ServicesDallas, TXFive years of progressive management experience to include: management of staff including supervisory positions, budget preparation, physician relationship management, resolution of operational and patient care issues, demonstrated knowledge of quality improvement, and coordination of a multi-disciplinary team. A Nurse Manager of Emergency Services is needed at an 895+ bed tertiary care center with a full-service adult and pediatric hospital including separate adult and pediatric emergency departments located in Dallas, TX.
Outlet Manager Loews Hotels Holding CorpOutlet ManagerArlington, TXEvaluate changes in guest needs, the hotels guest mix and industry competitive set, to recommend appropriate product/service and operational changes necessary to ensure guest and employee satisfaction, while maintaining market dominance and exceptional financial performance. Ideally positioned between the new Texas Rangers' ballpark and Dallas Cowboys' Stadium, the 302-room hotel boasts an infinity-edge pool, a rooftop terrace and floor-to-ceiling windows that offer sweeping views of the Arlington Entertainment District.
NewDistrict Manager - Texas First Rentals Texas First RentalsDistrict Manager - Texas First RentalsLittle Elm, TexasSupervisory Responsibilities: Responsibilities include, but are not limited to interviewing, hiring, and training employees; planning, assigning, and directing work; coaching and development; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Job Summary: This position manages the operating, service, and sales function for the district by meeting the equipment rental needs of the construction industry, industrial companies, and comparable customers.
Restaurant Manager - Unit 549 Whatabrands LLCRestaurant Manager - Unit 549Arlington, TXYou'll Make a Difference by supporting operational performance, Serve with Heart by developing your team, Win as One through partnership with your Operating Partner and fellow leaders, and Move Forward Boldly by driving improvements that strengthen your restaurant and grow your leadership. Comprehensive education benefits, including access to free English‑language learning, no‑cost college‑level courses, and reduced college tuition pathways.
Restaurant Manager - Unit 1371 Whatabrands LLCRestaurant Manager - Unit 1371Fort Worth, TXYou'll Make a Difference by supporting operational performance, Serve with Heart by developing your team, Win as One through partnership with your Operating Partner and fellow leaders, and Move Forward Boldly by driving improvements that strengthen your restaurant and grow your leadership. Comprehensive education benefits, including access to free English‑language learning, no‑cost college‑level courses, and reduced college tuition pathways.
Restaurant Manager - Unit 1498 Whatabrands LLCRestaurant Manager - Unit 1498Frisco, TXYou'll Make a Difference by supporting operational performance, Serve with Heart by developing your team, Win as One through partnership with your Operating Partner and fellow leaders, and Move Forward Boldly by driving improvements that strengthen your restaurant and grow your leadership. Comprehensive education benefits, including access to free English‑language learning, no‑cost college‑level courses, and reduced college tuition pathways.
Restaurant Manager - Unit 338 Whatabrands LLCRestaurant Manager - Unit 338Arlington, TXYou'll Make a Difference by supporting operational performance, Serve with Heart by developing your team, Win as One through partnership with your Operating Partner and fellow leaders, and Move Forward Boldly by driving improvements that strengthen your restaurant and grow your leadership. Comprehensive education benefits, including access to free English‑language learning, no‑cost college‑level courses, and reduced college tuition pathways.
Restaurant Manager - Unit 875 Whatabrands LLCRestaurant Manager - Unit 875Carrollton, TXYou'll Make a Difference by supporting operational performance, Serve with Heart by developing your team, Win as One through partnership with your Operating Partner and fellow leaders, and Move Forward Boldly by driving improvements that strengthen your restaurant and grow your leadership. Comprehensive education benefits, including access to free English‑language learning, no‑cost college‑level courses, and reduced college tuition pathways.
Restaurant Manager - Unit 608 Whatabrands LLCRestaurant Manager - Unit 608Dallas, TXYou'll Make a Difference by supporting operational performance, Serve with Heart by developing your team, Win as One through partnership with your Operating Partner and fellow leaders, and Move Forward Boldly by driving improvements that strengthen your restaurant and grow your leadership. Comprehensive education benefits, including access to free English‑language learning, no‑cost college‑level courses, and reduced college tuition pathways.
Restaurant Manager - Unit 339 Whatabrands LLCRestaurant Manager - Unit 339Grand Prairie, TXYou'll Make a Difference by supporting operational performance, Serve with Heart by developing your team, Win as One through partnership with your Operating Partner and fellow leaders, and Move Forward Boldly by driving improvements that strengthen your restaurant and grow your leadership. Comprehensive education benefits, including access to free English‑language learning, no‑cost college‑level courses, and reduced college tuition pathways.
Restaurant Manager - Unit 855 Whatabrands LLCRestaurant Manager - Unit 855Dallas, TXYou'll Make a Difference by supporting operational performance, Serve with Heart by developing your team, Win as One through partnership with your Operating Partner and fellow leaders, and Move Forward Boldly by driving improvements that strengthen your restaurant and grow your leadership. Comprehensive education benefits, including access to free English‑language learning, no‑cost college‑level courses, and reduced college tuition pathways.
Restaurant Manager - Unit 541 Whatabrands LLCRestaurant Manager - Unit 541Lewisville, TXYou'll Make a Difference by supporting operational performance, Serve with Heart by developing your team, Win as One through partnership with your Operating Partner and fellow leaders, and Move Forward Boldly by driving improvements that strengthen your restaurant and grow your leadership. Comprehensive education benefits, including access to free English‑language learning, no‑cost college‑level courses, and reduced college tuition pathways.
Project Lead - Sage Intacct (Consulting Manager) CliftonLarsonAllen LLPProject Lead - Sage Intacct (Consulting Manager)Dallas, TXCLA is a top 10 national professional services firm where our purpose is to create opportunities every day, for our clients, our people, and our communities through industry-focused wealth advisory, digital, audit, tax, consulting, and outsourcing services. CLA is currently seeking a Digital Project/Consulting Manager - Sage Intacct - to join our growing CLA Digital Team.
Technical Project Manager - Sage Intacct CliftonLarsonAllen LLPTechnical Project Manager - Sage IntacctDallas, TXCLA is a top 10 national professional services firm where our purpose is to create opportunities every day, for our clients, our people, and our communities through industry-focused wealth advisory, digital, audit, tax, consulting, and outsourcing services. About the role: Business Software Services: Acts as a strategic thinker and problem solver for the business software team to clearly articulate complex topics.
Regional Manager Fleet Mobile MaintenanceRegional ManagerDallas, Texas$70,000–$80,000 / yearFull timeExperience or knowledge of Class 8 truck and trailer repair or equivalent combination of technical education/certifications/skills/ experiences is a plus. Collaborate with existing customers, especially customers with urgent issues, to provide solutions that meet customer requirements.
Sales Account Manager, Academic Research Services Genscript Biotech CorpSales Account Manager, Academic Research ServicesDallas, TX$80,000–$90,000 / yearGenScript''s businesses encompass four major categories based on its leading gene synthesis technology, including operation as a Life Science CRO, enzyme and synthetic biology products, biologics development and manufacturing, and cell therapy. Job Scope: The role of the Sales Account Manager is to drive and support sales efforts in a given territory by implementing the sales and marketing strategies for GenScript''s custom life science services.
REGISTERED NURSE MANAGER - INPATIENT REHAB SERVICES Progeny HR Solutions LLCREGISTERED NURSE MANAGER - INPATIENT REHAB SERVICESDallas, TexasPass the licensed personnel FIM exam using the UDSMR Online Credentialing System within 60 days of hire and again as necessary to maintain the facilities UDS-PRO credential. Current American Heart Association or American Red Cross BLS Provider American Heart Association or American Red Cross ACLS required within 12 months of hire.
Site Manager Job - Prosper, TX Zips Car WashSite Manager Job - Prosper, TXProsper, TXExplore your career path, gain valuable experience, and take control of your earning potential by joining an energetic and positive team dedicated to excellence and lifting each other up to be their best. As our Site Manager, you will oversee the day-to-day operations of the car wash, maintain cleanliness and functionality of the property, and offer assistance throughout the entire car wash process.
Verizon Strategic Account Manager Amphenol Network SolutionsVerizon Strategic Account ManagerDallas, TXIn this role, you will collaborate closely with Regional Sales Managers and other Strategic Sales Managers to accelerate Verizon account growth, leveraging data-driven pipelines and market trends to drive expansion across all other market segments. Lead any RFP/RFQ responses by collaborating with key stakeholders internally to gather and present RFP/RFQ.Cross-Functional Collaboration: Align internally with product, engineering, and support teams to meet customer requirements.
Customer Success Manager Solera Holdings LLCCustomer Success ManagerTXYour role will involve relationship management, resolving escalations, recovering cancelled customers, upselling opportunities, troubleshooting, and promoting best practices to enhance product adoption during customer onboarding. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms and automation.
Risk & Independence Contract Specialist Senior Manager - Advisory Consulting Services PwCRisk & Independence Contract Specialist Senior Manager - Advisory Consulting ServicesFort Worth, TX$91,000–$321,500 / yearLeading the substantive negotiation of complex commercial contracts; Reviewing and redlining detailed risk, legal, and commercial contract terms; Understanding of professional advisory/consulting service offerings, performance details, and related business strategies, including large-scale technology transformations, vendor selection and assessments, small to medium scale system implementations and AI roadmaps, and business integrator/change management projects; Exercising an entrepreneurial, problem-solving mentality and autonomy in managing contract negotiations; Explaining contract terms and positions in a collaborative manner to both internal stakeholders and external contract parties; Driving process improvement by analyzing current contracting approaches and processes and improving contracting efficiency and overall experience. Contract Specialists collaborate with R&I risk management and PwC business teams to (1) evaluate contract and related performance risks, (2) educate stakeholders and clients on contract provisions, (3) redline/negotiate contracts with clients' procurement, legal and outside counsel, and (4) develop internal controls to establish and reinforce contract compliance.
Senior Associate, Business Manager - Shared Services JPMorgan Chase & CoSenior Associate, Business Manager - Shared ServicesPlano, TXAs a Senior Associate, Business Manager - Shared Services in our Client Onboarding & Service Finance & Business Management team, you will have a high impact, large remit opportunity to ensure that senior management across the Global Bank have visibility into major Client Onboarding & Service initiatives, metrics, financials, and insights. Partner with Client Onboarding & Service and Finance & Business Management to understand the business and their key objectives to be able to prepare executive presentations - ability to package and present projections and performance trends by bringing financials and data together to tell a cohesive story.
Bar Manager Applebee's/IHOPBar ManagerEuless, TX$58,000–$60,000The employee frequently is required to use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear, and be aware of surroundings; and taste or smell. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Assistant Manager Applebee's/IHOPAssistant ManagerEuless, TX$58,000–$60,000The employee frequently is required to use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear, and be aware of surroundings; and taste or smell. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.