General Manager Jim 'N Nick's CareersGeneral ManagerSmyrna, GeorgiaAbility to define, measure and attain financial goals for the restaurant, with a focus on year-over-year sales growth, guest count increases, effective staffing levels, guest service measurements, cost of goods and labor cost management. Ensures team members and manager schedules support the positive performance of the restaurant by verifying the right people in place and par levels are scheduled according to projections.
Retail Assistant Store Manager Office DepotRetail Assistant Store ManagerFayetteville, GAAbout The ODP Group : The ODP Group, through its business entities ODP Business Solutions and Office Depot, is a leading provider of products, services, and technology solutions through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores. . Disclaimer : The above statements are intended to describe the general nature and level of work being performed by Coworkers assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of Coworkers so classified.
NewAssociate Asset Manager CBRE Group IncAssociate Asset ManagerAtlanta, GACBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage serving, valuations); Building Operations & Experience (facilities management, property management, flex space & experience); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world's largest commercial real estate services and investment firm (based on 2024 revenue).
TechOps Commercial Products Sales Support Manager Delta Air Lines IncTechOps Commercial Products Sales Support ManagerAtlanta, GAThe Commercial Products Sales Support Manager will serve as the subject matter expert for overhauling our current engine, component, and piece part cost models, and developing creative deal offerings (i.e. PBH/PBC, cost-plus, value based) for our customers to meet their needs while improving deal profitability. As a Commercial Products Sales Support Manager, you will be responsible for managing the complete lifecycle and development of the deal execution process, including on-time delivery of high-quality solutions and proposals aligned with customer outcomes and business profitability/risk profiles for engine, component, and piece part product offerings.
Production Manager CintasProduction ManagerAtlanta, GAMaintains positive lines of communication with the location Service team, Branch leadership, and SSRs through effective execution of key initiatives and programs,weekly/monthly participation in service meetings, Production leadership quarterly route rides, weekly calls and quarterly Branch visits to include Production Manager and Supervisors. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®.
Kitchen Manager Jim 'N Nick's CareersKitchen ManagerRome, GeorgiaAbility to define, measure and attain financial goals for the restaurant, with a focus on year-over-year sales growth, guest count increases, effective staffing levels, guest service measurements, cost of goods and labor cost management. Effectively maintains cleanliness of exterior and interior facilities and ensures sufficient supply levels for team members to execute their responsibilities.
Lifecycle Sales Account Manager HeidelbergLifecycle Sales Account ManagerKennesaw, GA$125,000–$175,000 / yearThis position is accountable for achieving the sales targets for its products through a combination of direct sales and working cooperatively with the Lifecycle Leadership team, Heidelberg's Sales Account Managers, Consumable Customer Service Representative staff, Logistics, and other departmental staff. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
Assistant Manager Petco Animal Supplies, Inc.Assistant ManagerSandy Springs, GAWe are 29,000+ strong and together we nurture the pet-human bond in more than 1,500 Petco stores across the U.S., Mexico and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. You are a trusted leader on the sales floor, stepping in as the lead in the General Manager's absence, and a role model who helps develop talent, drive results, and ensure operational excellence every day.
Heavy Equipment Area Manager Waste Management IncHeavy Equipment Area ManagerAtlanta, GA$96,700–$144,440 / yearWM has the largest disposal network and collection fleet in North America, is the largest recycler of post‑consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas‑to‑electricity plants in North America. Computer Skills - To perform this job successfully, an individual should have knowledge of Microsoft Office product suite including: Database software; Inventory software; Spreadsheet software and Word Processing software.
Event Parking Manager | Full Time | Centennial Yards Oak View GroupEvent Parking Manager | Full Time | Centennial YardsAtlanta, GA$65,000–$80,000 / yearFounded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales.
Project Manager Toronto Transit CommissionProject ManagerGA$129,693.20–$162,089.20 / yearThe Toronto Transit Commission (TTC), North America''s third largest transit system and recognized as one of the top places to work in the GTA has introduced its new 2024-2028 TTC Corporate Plan - Moving Toronto, Connecting Communities which continues the TTC's legacy of delivering service to hundreds of millions of customers a year. The TTC encourages applications from all applicants, including members of groups with historical and/or current barriers to equity, including but not limited to, Indigenous, Black and racialized groups, people with disabilities, women and people from the LGBTQIA+ community.
Assistant Community Manager - Piedmont House Education Realty Trust Inc (Inactive)Assistant Community Manager - Piedmont HouseAtlanta, GA$24–$26 / hourThis role supports and assists the Community Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly close-out and financial reports, processing invoices for payment, collecting rent, fees, and other payments, completing bank deposits, dispositions, and account reconciliations, and using the property management software to record, track, and report on all financial workings of the community. 1-3 years minimum of relevant experience in residence life and/or property management that demonstrates the application of community management, sales, marketing, and customer service background sufficient to assist in managing the day-to-day operations of an apartment community, resolve customer complaints and issues, complete financial records, documents, and reports, increase sales revenues, and coordinate the work of a team.
Assistant General Manager - Jared Jewelers - Landings at Arbor Place SterlingAssistant General Manager - Jared Jewelers - Landings at Arbor PlaceDouglasville, GeorgiaA combination of both opening and closing shifts should be scheduled throughout the week, keeping in mind: Operating hours, sales requirements, customer traffic, proper store coverage and time to coach, train and develop your team. Which is why we empower every one of our jewelry consultants with the innovation, training and resources to help our customers Celebrate Life and Express Love in new and engaging ways.
Assistant General Manager - Jared Jewelers - Buckhead Loop SterlingAssistant General Manager - Jared Jewelers - Buckhead LoopAtlanta, GeorgiaA combination of both opening and closing shifts should be scheduled throughout the week, keeping in mind: Operating hours, sales requirements, customer traffic, proper store coverage and time to coach, train and develop your team. Which is why we empower every one of our jewelry consultants with the innovation, training and resources to help our customers Celebrate Life and Express Love in new and engaging ways.
CONSTRUCTION MANAGER (w/ Significant MEP Experience) Parsons CorpCONSTRUCTION MANAGER (w/ Significant MEP Experience)Atlanta, GA$103,500–$181,100 / yearPrevious experience directing, coordinating, and supervising a CM field staff including multiple Resident Engineers, Assistant Resident Engineers, Project/Office Engineers, Document Control Clerks, and Field Inspectors. What Youll Be Doing: Performs difficult and complex field engineering and construction management assignments involving the development, execution, supervision, and coordination of all technical aspects of a construction project.
Business Operations Manager, MEP & Structural Engineering Ware MalcombBusiness Operations Manager, MEP & Structural EngineeringAtlanta, GAEstablished in 1972, Ware Malcomb is a dynamic, forward-thinking commercial real estate design firm providing professional architecture, interior design, civil engineering, branding, building measurement, structural engineering and MEP engineering services to clients throughout the world. Ensures work plans in Project Planner are being developed by project managers and studio leader(s) leader while generating proposals, and monitors the Project Planners so that staffing correlates with revenue to maintain a minimum of 15% profit margin.
Assistant Manager - Arbor Place, Hollister Abercrombie & FitchAssistant Manager - Arbor Place, HollisterDouglasville, GeorgiaThe company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.
Assistant Manager - Town Center at Cobb, Hollister Abercrombie & FitchAssistant Manager - Town Center at Cobb, HollisterKennesaw, GeorgiaThe company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.
Assistant Manager - Perimeter Mall, Abercrombie & Fitch Abercrombie & FitchAssistant Manager - Perimeter Mall, Abercrombie & FitchAtlanta, GeorgiaThe company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.
Store Manager in Training (RMI) - South Metro Atlanta CVS HealthStore Manager in Training (RMI) - South Metro AtlantaForest Park, GeorgiaOur team of people, that support your growth toward your leadership career include: your District Leader, Human Resources Business Partner, Training Store Manager, and your Store Manager coach. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Store Manager in Training (RMI) - North & East Metro Atlanta CVS HealthStore Manager in Training (RMI) - North & East Metro AtlantaMarietta, GeorgiaOur team of people, that support your growth toward your leadership career include: your District Leader, Human Resources Business Partner, Training Store Manager, and your Store Manager coach. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Assistant Store Manager MINISO USAAssistant Store ManagerAtlanta, Georgia$18–$25 / hourFull timeJob Summary: The Assistant Store Manager supports the Store Manager in overseeing daily operations, ensuring exceptional customer service, and driving store performance. Education & Experience: High school diploma or equivalent required; Associate degree or higher in Business Administration, Organizational Behavior, Hospitality or related degrees is preferred.
Store Manager in Training CVS HealthStore Manager in TrainingCartersville, GeorgiaOur team of people, that support your growth toward your leadership career include: your District Leader, Human Resources Business Partner, Training Store Manager, and your Store Manager coach. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Strategy - Innovation, Delivery and Transformation Manager Deloitte Touche Tohmatsu LtdStrategy - Innovation, Delivery and Transformation ManagerAtlanta, GA$155,600–$306,800 / yearAs a Strategy Manager, you will operate across two equally dynamic environments: working directly with external clients to navigate complex challenges, seize market opportunities, and drive transformation-and serving as a strategic partner within Deloitte itself, applying the same rigorous consulting capabilities to shape and advance our own organizational priorities. From strategy to execution, this team delivers integrated, end-to-end support and advisory services spanning valuation modeling, cost optimization, restructuring, business design and transformation, infrastructure and real estate, mergers and acquisitions (M&A), and sustainability.
General Manager Zaxby'sGeneral ManagerAtlanta, GASupervise and motivate Team Members, Shift Managers and Assistant Managers to perform to their highest possible level of ability. Utilize all management tools to keep neat, accurate, and current records providing the historical data to plan for increased sales and profits.
Gym Manager Anytime Fitness - 902715Gym ManagerCanton, GAFull timeThis person also helps coordinate and execute engagement campaigns, national marketing campaigns, and community outreach efforts using assets and operations created by the Anytime Fitness corporate teams. This person is responsible for managing day-to-day tasks, welcoming guests and members to the gym, selling memberships and training services, and leading staff to work as a cohesive unit.
Assistant Manager - Cumberland Mall, Hollister Abercrombie & FitchAssistant Manager - Cumberland Mall, HollisterAtlanta, GeorgiaThe company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.
Outbound Manager - Night Shift The WebstaurantStore IncOutbound Manager - Night ShiftAtlanta, GAReporting directly to the Outbound Operations Manager, the Outbound Manager is tasked with collaborating with Outbound managers on other shifts to ensure compliance with all protocol and SOP's, as well as the leadership team in Inbound and Inventory Control, to problem solve and meet operational directives. The Outbound Manager oversees the shipping department of the facility within their respective shift - including picking, packing and indirect positions - focusing on quality, accuracy and providing excellent customer experience.
Inbound Manager - Weekend Shift The WebstaurantStore IncInbound Manager - Weekend ShiftAtlanta, GAReporting directly to the Inbound Operations Manager, the Inbound Manager is tasked with collaborating with department managers on other shifts to ensure compliance with all protocol and SOP's, as well as the leadership team in Inventory Control and Shipping, to problem solve and meet operational directives. Manage the day-to-day operations within the receiving department, including appointment scheduling, the unloading of import containers and domestic trailers, the systematic check-in and accuracy verification of inventory, and the storage of product ready for the shipping department.
Recruitment Manager Jon Ossoff for SenateRecruitment ManagerAtlanta, GeorgiaJon Ossoff for Senate is committed to diversity among its staff and recognizes that its continued success requires the highest commitment to hiring and retaining a diverse staff that provides the best quality services to our mission. The Recruitment Manager will be principally responsible for ensuring the campaign successfully meets metrics for volunteer and paid program participants.
Inbound Operations Manager The WebstaurantStore IncInbound Operations ManagerAtlanta, GAFlex work schedule accordingly to ensure that attention is provided to all shifts, meeting regularly with front-line leadership (shift managers, assistant managers, team leads, etc.) to provide direction, training, and accountability. Train, coach, develop and hold accountable up to 12 members of leadership that oversee their respective shifts, in order to achieve operational metrics and satisfy the needs of the distribution center.
Sales Manager - Virtual InsuraTecSales Manager - VirtualAtlanta, GARemote$90,000–$150,000 / yearKeywords: Remote Sales Manager, Work From Home, Virtual Team Leader, Sales Leadership, Insurance Sales Manager, Commission Sales, Team Development, Telesales, Licensed or Unlicensed, Remote Jobs, Financial Services, CRM Sales Management. Whether you’re already managing people or just stepping into leadership, we provide everything you need: a 100% scripted sales process , inbound leads , and a 33% close ratio from set appointments.
Retail Assistant Store Manager GA Roswell Al 1205 L'Oreal USA IncRetail Assistant Store Manager GA Roswell Al 1205Roswell, GADrive the Business - You support your store manager in creating new approaches to increase sales and profitability by identifying opportunities and acting quickly to address them. SalonCentric, a subsidiary of L'Oréal USA, is the premiere wholesale distributor in the United States of the finest salon professional beauty brands and we're seeking qualified candidates.
NewArea Administrative Operations Manager DH Pace Company, Inc.Area Administrative Operations ManagerAtlanta, GAQUALIFICATIONS: Business degree preferred with minimum five (5) years of Administrative Management / Administration Operations Management / Multi-Branch Administration Management coupled with a minimum of five (5) years of administrative office experience with direct experience and knowledge of: Managing Administrative Staff and Managers, Reporting, C/S, Sales Order Entry, Contracts, billing, invoicing, and auditing. The Area Administrative Operations Manager works collaboratively with Sales and Operations Management teams to ensure all back-office operations and administrative personnel deliver excellence in administrative processes while continuously leading training initiatives for developing high-performing administrative teams across multiple offices in the SE Area.
NewConstruction Integration Manager StratAcuity Staffing Partners IncConstruction Integration ManagerAtlanta, GA$80–$90 / hourIn terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.
Specialist Manager, Government Client Contracts Management (Fed Health) Deloitte Touche Tohmatsu LtdSpecialist Manager, Government Client Contracts Management (Fed Health)Atlanta, GA$93,000–$171,300 / year8+ years of experience administering federal contracts, including cost-plus-fixed-fee, cost-plus-incentive-fee, cost-plus-award-fee, firm-fixed-price level-of-effort, time-and-materials, and firm-fixed-price contract types. This role will work directly with Contracts professionals, Project Engagement Leadership, Enabling Solutions points of contact, and other internal stakeholders to coordinate the information and decisions required to support compliant contract management and operational execution.
Senior Manager, Client Development – Pitch and Proposal Eversheds SutherlandSenior Manager, Client Development – Pitch and ProposalAtlanta, Georgia$150,000–$175,000 / yearPractical understanding of the legal/professional services industry and the partnership environment; curiosity and an aptitude for learning; an entrepreneurial spirit; strong strategic, analytical, and critical-thinking skills; organized, logical, detail- and process-oriented; proficient in Word, Excel, and PowerPoint; familiar with research and experience databases. The Senior Pitch and Proposal Manager is a strategic advisor and operator within the Client Development team, responsible for leading high stakes pitches, proposals and RFP responses from initial evaluation through final delivery.
Senior Manager, Client Development - Pitch And Proposal Eversheds SutherlandSenior Manager, Client Development - Pitch And ProposalAtlanta, GA$150,000–$175,000 / yearPractical understanding of the legal/professional services industry and the partnership environment; curiosity and an aptitude for learning; an entrepreneurial spirit; strong strategic, analytical, and critical-thinking skills; organized, logical, detail- and process-oriented; proficient in Word, Excel, and PowerPoint; familiar with research and experience databases. The Senior Pitch and Proposal Manager is a strategic advisor and operator within the Client Development team, responsible for leading high stakes pitches, proposals and RFP responses from initial evaluation through final delivery.
Manager AI Governance and Enablement StratAcuity Staffing Partners IncManager AI Governance and EnablementAtlanta, GA$80–$135 / hourIn terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.
Senior Product Manager, Team Lead InvescoSenior Product Manager, Team LeadAtlanta, GeorgiaThe Product Management team acts as a liaison between the client portfolio managers (CPMs) & investment teams with other cross-functional business areas on product-specific matters, ensuring alignment of investment team needs with commercial priorities across the business. Product Management owns the core sales and marketing collateral for our investment platforms and is responsible for delivering high-quality, timely content and reporting, along with managing various product initiatives to support business development across retail, institutional and retirement channels.
Assistant Manager - Perimeter Mall, Hollister Abercrombie & FitchAssistant Manager - Perimeter Mall, HollisterAtlanta, GeorgiaThe company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.
Technical Program/Project Manager FinastraTechnical Program/Project ManagerAtlanta, GAWorking closely with the Head of Lending Program Management as a Technical Program/Project Manager, you will lead Lending projects and initiatives while influencing product, engineering, delivery, and partner teams to achieve goals and objectives. Lead multiple technical programs, leading cross-functional teams to take products to market, ensuring success metrics are informing future efforts, and fine-tuning the program as needed.
Outbound Operations Manager The WebstaurantStore IncOutbound Operations ManagerGeorgia, GAFlex work schedule accordingly to ensure that attention is provided to all shifts, meeting regularly with front-line leadership (shift managers, assistant managers, team leads, etc.) to provide direction, training, and accountability. Train, coach, develop and hold accountable up to # members of leadership that oversee their respective shifts, in order to achieve operational metrics and satisfy the needs of the distribution center.
Assistant Community Association Manager FirstService CorpAssistant Community Association ManagerAtlanta, GA$65,000–$70,000 / yearEstablishes and maintain industry contacts and relationships in the property''s marketplace through involvement in trade organizations, property management and real estate associations and networking opportunities with vendor outreach and peer groups. Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies.
Assistant Manager - Lenox Square, Hollister Abercrombie & FitchAssistant Manager - Lenox Square, HollisterAtlanta, GeorgiaThe company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.
NewHourly Restaurant Manager Captain D'sHourly Restaurant ManagerAcworth, GA$13–$16We offer excellent training and development programs that will hone your leadership skills and provide you with the tools and skillset to achieve a lifetime of success. Whether you have years of experience as Restaurant Manager or you are a high energy, motivated leader just starting your career in Restaurant Management, we have opportunities for you!
Assistant Manager - Town Center at Cobb, Abercrombie & Fitch Abercrombie & FitchAssistant Manager - Town Center at Cobb, Abercrombie & FitchKennesaw, GeorgiaThe company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.
NewAssistant Manager - Lenox Square, Abercrombie & Fitch Abercrombie & FitchAssistant Manager - Lenox Square, Abercrombie & FitchAtlanta, GeorgiaThe company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.
NewRestaurant Manager Captain D'sRestaurant ManagerMarietta, GA$42,000–$50,000We offer excellent training and development programs that will hone your leadership skills and provide you with the tools and skillset to achieve a lifetime of success. Whether you have years of experience as Restaurant Manager or you are a high energy, motivated leader just starting your career in Restaurant Management, we have opportunities for you!
School Operations Sr Manager Stride, Inc.School Operations Sr ManagerAtlanta, GeorgiaCollaborate with IT and Product leaders to prioritize issues, communicate impacts and advocate for school needs; Lead, coach and develop a team responsible for supporting school staff with product and/or technology issues; Lead initiatives focused on service innovation, operational effectiveness and stakeholder satisfaction; Utilize support tools, dashboards, and reports to monitor service performance and identify trends; Provide executive leadership with issue trend reports to include root cause analysis. Seven (7) years of experience in customer support, service desk, IT support, operations or related leadership role; Strong analytical, problem-solving, and decision-making skills; Excellent communication, presentation and stakeholder management abilities.