NewOpEx Manager Multi-Color CorpOpEx ManagerYork, PAEnsure pre-event training, preparation for events, development and implementation of a communication plan, post-event follow-up and auditing of results, prompt delivery of supplies and materials, and mentoring KPO team members. The Operational Excellence Manager is responsible for driving our transition to a Lean culture in the plant, ensuring a high level of commitment and excitement with Lean plant experts, plant leadership and floor employees to exceed the business objectives.
Assistant Manager - Capital City Mall, Hollister Abercrombie & FitchAssistant Manager - Capital City Mall, HollisterCamp Hill, PennsylvaniaThe company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.
Private Equity Mergers & Acquisitions Strategy & Diligence Senior Manager Deloitte Touche Tohmatsu LtdPrivate Equity Mergers & Acquisitions Strategy & Diligence Senior ManagerMechanicsburg, PA$189,200–$372,900 / yearThe team combines strategic advisory (M&A strategy, deal thesis, growth pathways, buy/build/partner, portfolio rationalization, and buy-/sell-side readiness) with diligence capabilities across commercial and operational lenses to pressure-test forecasts, quantify synergies, and surface value drivers and deal risks that can affect price or structure. Our clients include asset, wealth, and investment advisers and administrators from every sector of the industry, including investment managers, broker-dealers, banks, insurance companies, mutual funds, hedge funds, private equity, alternative products, and other money managers.
Assistant Maintenance Manager Bimbo Bakeries USA, IncAssistant Maintenance ManagerCarlisle, PennsylvaniaAssures effective PM programs to achieve world class waste and downtime goals, high levels of communication, maintaining budget guidelines and environmental compliance. · Provide coverage in the absence of the Manufacturing Maintenance Manager · Provide technical support for Controls, electrical and mechanical systems and equipment.
NewMap & GIS Office Manager York County PennsylvaniaMap & GIS Office ManagerYork, PAThis role requires attention to detail, foresight, and proficiency in project management to include setting goals and objectives, project milestones and completion dates, and methods of completion on multiple concurrent projects both inside our department and between other governmental GIS stakeholders. Duties and responsibilities include but are not limited to: Ensuring all parcels within the County's Parcel Fabric are maintained, quality control, Uniform Parcel Identifier verification, ownership management and working with internal and external agencies to ensure the integrity of County data.
NewSenior Risk Manager - Transportation Infrastructure HNTB CorpSenior Risk Manager - Transportation InfrastructureHarrisburg, PA$158,025.16–$252,429.80 / yearDevelops conceptual estimates reflecting the potential budget of a project at a highly preliminary stage of design development and assists in the development of Independent Cost Estimates (ICE) to support the change management process for active projects. Bachelor's degree in Engineering, Architecture, Construction Management, or a related field, plus 15 years of relevant experience; 5 of the 15 years in passenger rail or related transportation modes and 10 of the 15 years of experience planning, designing, and implementing an overall risk management process for an organization.
Multi Site Service Manager Morgan Properties TrustMulti Site Service ManagerRed Lion, PA$65,000–$75,000 / yearThis role is ideal for a leader who brings passion for developing people, leads with integrity, treats residents and team members with respect, and is committed to delivering quality results every day. Morgan Properties is seeking a Multi-Site Service Manager to oversee maintenance operations at The Greens at Westgate (200 units) in York, PA and Lions Gate (145 units) in Red Lion, PA.
Engineering Manager II, TVA Projects Voith GmbH & Co KGaAEngineering Manager II, TVA ProjectsYork, PACoordinate an engineering team to perform engineering optimizations with an integrated approach through electrical and/or mechanical studies including FEA analysis to provide innovative designs on modernization or new projects, with higher efficiency machines, uprate power output, equipment life extension, safe and reliable operation. Assists in maintaining an engineering organization capable of fulfilling the following responsibilities: Safe and reliable engineering deliverables for their specialized area in either turbines, generators, inlet valves, and related equipment and/or new product developments.
Produce Manager Redner's Markets Inc.Produce ManagerPalmyra, PA2) Follow approved Produce Department Plans for effective space management based on movement, consumer demand and profitability. 4) Follow approved procedures for receiving product, price marking and restocking cases to ensure quality protection, accuracy and product rotation.
NewLicensed Psychologist Manager, Corrections - SCI Pine Grove Commonwealth of PennsylvaniaLicensed Psychologist Manager, Corrections - SCI Pine Grovepine grove, PA$89,996–$136,842 / yearI have professional experience related to the work behavior above implementing and/or developing a comprehensive, ethical psychological services program that insures the maintenance of high-quality service to patients/clients/inmates/family or staff and developing experimental designs or conducting research in fields of personality development and adjustment, diagnosis, risk assessment, treatment and prevention of mental disorders and evaluating and planning treatment programs for patients/clients/inmates; instructing /training employees in psychological techniques and approaches used in individual therapy, group therapy, behavior modification, testing, etc. and teaching in-service training and out-service programs for psychologists and other professional staff and coordinating the psychological services program with other disciplines and integrating new policies and procedures in existing programs. I have professional experience performing the work behavior above which includes monitoring and evaluating program effectiveness and deficiencies to ensure quality services to patients/clients/inmates or staff by interpreting program policies, guidelines, objectives, etc. to patients/clients/inmates or staff in staff conferences, meetings or individually and reviewing written comprehensive reports, summaries, and records on patients/clients/inmates progress or quality assurance reviews submitted by staff against criteria established in treatment planning and by serving on agency-wide or inter-agency committees such as Research, Human Rights, Medical Records, Management Advisory, etc., to discuss and evaluate patient/client/inmate treatment programs.
Bridge & Structures Project Manager - Pennsylvania Parsons Commercial Technology Group Inc.Bridge & Structures Project Manager - PennsylvaniaHarrisburg, PA$125,100–$225,200 / yearWith your 15+ years of experience managing bridge and structures projects, you'll have the opportunity to take on leadership roles and drive the delivery of multibillion-dollar infrastructure projects with some of our premiere clients in Pennsylvania. We take special pride in projects and solutions that improve communities as well as people's quality of life by promoting economic growth, enhancing mobility, and increasing sustainability and resiliency.
Key-User & Audit Manager Voith GmbH & Co KGaAKey-User & Audit ManagerYork, PAIn addition, the role acts as the regional Key User for audit-, CAPA-, and quality reporting-related IT systems, ensuring data quality, workflow discipline, and transparency to support regional steering, management review, and continuous improvement. Summary - The Audit Management & Key User role is a regional Quality & HSE function responsible for the effective planning, coordination, execution, documentation, and follow-up of all audit activities within the assigned region.
NewProject Manager Cannonball Recruiting LLCProject ManagerMount Joy, PAIn this role, you'll manage project schedules, budgets, customer communication, and coordination between the shop and field teams to ensure projects are completed safely, on time, and within budget. We are looking for an experienced Project Manager to oversee heavy steel fabrication and mechanical field service projects from start to finish.
ACV Program Manager II BAE Systems PlcACV Program Manager IIYork, PA$133,333–$226,667 / yearAbout BAE Systems Platforms & Services BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. With respect to production, proactively working with the Value Stream for management of material and manufacturing of hardware including final processing, shipment and delivery planning and coordination, and quality and export reviews.
Store Manager in Training CVS Health CorpStore Manager in TrainingLebanon, PA$18.50–$23.88 / hourOur team of people, that support your growth toward your leadership career include: your District Leader, Human Resources Business Partner, Training Store Manager, and your Store Manager coach. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Senior Project Manager – Land Development KCI Technologies Inc.Senior Project Manager – Land DevelopmentHarrisburg, PennsylvaniaThis role is ideal for a licensed professional who thrives in a leadership position—managing complex projects, mentoring teams, navigating regulatory processes, and helping grow a well-established and collaborative practice. As a senior leader within our Land Development group, you’ll be responsible for the successful delivery of complex site development projects while serving as a mentor to staff and a strategic partner to practice leadership.
Bridge & Structures Project Manager - Pennsylvania Parsons CorpBridge & Structures Project Manager - PennsylvaniaHarrisburg, PA$125,100–$225,200 / yearWith your 15+ years of experience managing bridge and structures projects, you'll have the opportunity to take on leadership roles and drive the delivery of multibillion-dollar infrastructure projects with some of our premiere clients in Pennsylvania. We take special pride in projects and solutions that improve communities as well as people's quality of life by promoting economic growth, enhancing mobility, and increasing sustainability and resiliency.
Bridge Inspection Project Manager Larson Design GroupBridge Inspection Project ManagerHarrisburg, PAThe Project Manager is responsible for overall management of clients and projects including design, communications, personnel management, budgets, schedules, quality control, business development, and client communication & relationships. Being 100% employee-owned directly impacts our culture: it drives our decision-making, motivates our teams, increases our productivity, improves retention, and contributes to the future success of our company.
Case Manager Home Care All American Home Care LLCCase Manager Home CareHarrisburg, PA$45,000–$55,000 / yearThe ideal candidate thrives in a fast-paced home care environment, demonstrates strong leadership and organizational skills, and is committed to delivering outstanding patient and caregiver experiences while supporting departmental and company goals. This role ensures high-quality care delivery, effective scheduling, authorization compliance, and strong communication with patients, families, caregivers, referral sources, and internal teams.
Associate Project Manager JLLAssociate Project ManagerHarrisburg, PARemoteWhether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What your day-to-day will look like: Project coordination: Assist the project manager in overseeing all aspects of project development and execution, including budget management, schedule adherence, and quality control.
Manager, Mechatronics Maintenance - 1st Shift GXO LogisticsManager, Mechatronics Maintenance - 1st ShiftHarrisburg, PACapable of working at heights of up to 125 feet when required, climbing a 15ft vertical ladder, entering a small, confined space, rotating neck, bending at the waist and head, stooping, arching backward, twisting, squatting, crouching, kneeling, and crawl, lie down and operate foot controls. Mechatronics Maintenance Manager uses schematics, blueprints, sketches, and manuals and draws on their expertise to repair/replace defective electrical and mechanical components on equipment using hoists, gantry cranes, and hand power tools.
Construction Operations Manager SERVPRO Team Wall - 9695Construction Operations ManagerHarrisburg, PAFull timeThe ideal candidate is a strong operational leader with construction management experience who can build effective teams, improve efficiencies, manage project performance, and maintain a high level of customer satisfaction. This key leadership role will oversee daily construction operations, drive process improvements, and ensure our teams consistently deliver high-quality restoration and reconstruction services.
NewAssistant Manager Jersey Mike's Franchise Systems IncAssistant ManagerYork, PA$21–$22 / hourIf you"re ready to build your leadership skills, make a difference, and grow your career with a company that promotes from within, we"d love to meet you! At Jersey Mike"s, we"re more than just great subs-we"re a company built on teamwork, community involvement, and opportunities for growth.
Territory Manager II Swisher International, Inc.Territory Manager IICarlisle, PAWith a rich history, Swisher serves adult consumers through a diverse range of businesses, including Swisher Sweets Cigar Company, Helme Tobacco Co., Hempire, Rogue Holdings, and Drew Estate: The Rebirth of Cigars. This role uses facts, analytics, and market intelligence to influence customer decisions, drive distribution, and deliver measurable top and bottom-line growth and grow market share.
NewIndustrial Mechanical Estimator & Project Manager GSM IndustrialIndustrial Mechanical Estimator & Project ManagerLancaster, PA$85,000–$100,000 / yearProject management, and computer skills Decision-making and problem-solving skills Intermediate mathematical skills Ability to use logic and reasoning to identify opportunities and provide solutions with effective verbal and written communication skills Effective interpersonal skills Confidence, sense of urgency, and a strong work ethic. Strategic Project Management: Responsible for completing and/or delegating the documentation requirements of the kickoff meeting, as well as setting up and leading kick-off meetings to understand project specifications and timeframe, materials, scope of work and scheduling.
QA Manager: Quality Architecture & Agentic Testing AirslateQA Manager: Quality Architecture & Agentic TestingRomania, PAOur award-winning products- SignNow, pdfFiller, DocHub, altaFlow, Instapage, and US Legal Forms - serve over hundreds of millions of users and more than one million customers worldwide, helping organizations of every size digitize processes, improve efficiency, and transform how they work. Have built and shipped agentic testing systems in production, not just adopted AI coding assistants: pipelines with agents in the loop, model output evaluation, and handling non-determinism.
NewProject Quality Manager Voith GmbH & Co KGaAProject Quality ManagerYork, PAWorking knowledge of inspection and test planning, quality plans, supplier quality documentation, manufacturing quality documentation, field quality documentation, quality dossiers, quality releases, and customer turnover requirements. Coordinate with the Manufacturing Quality Manager to ensure VHY shop inspections, tests, NDE reports, dimensional reports, quality records, and manufacturing release documentation are completed and controlled.
Engr Quality Mgr Std Spec Compliance Voith GmbH & Co KGaAEngr Quality Mgr Std Spec ComplianceYork, PAWe welcome everyone to apply, especially those individuals who are underrepresented in the industry including people of color, LGBTQI+ community, women, individuals with disabilities (both seen and unseen), Veterans, people of any age or family status. Summary - Join Voith Hydro, a global leader in renewable energy solutions, and take responsibility for engineering quality excellence across all hydroelectric projects worldwide.
Engineering Quality Manager, FMEA Voith GmbH & Co KGaAEngineering Quality Manager, FMEAYork, PALead the development, implementation, and continuous improvement of technical risk management processes, with a primary focus on FMEA (DFMEA, SFMEA PFMEA), ensuring these are applied consistently across all project phases: proposal, manufacturing, and execution. Train and coach teams across all functions (including proposal, engineering, manufacturing, and project management) in FMEA methodology, root cause analysis, risk prioritization, and preventive action planning, with a focus on digital tool utilization.
Construction & Commissioning Quality Mgr Voith GmbH & Co KGaAConstruction & Commissioning Quality MgrYork, PAPrepare, review, compile, and submit contract-required documents to the customer, including site quality dockets, quality data books, quality dossiers, inspection reports, test records, NCR documentation, redline support documents, and closeout packages. Serve as the primary quality interface between Voith site teams, Project Quality, Project Management, Engineering, Manufacturing, Supply Chain Quality, subcontractors, vendors, customer inspectors, and site stakeholders.
QUALITY CONTROL ASSISTANT Champion PersonnelQUALITY CONTROL ASSISTANTLEBANON, PAResponsible for administrative operations pertaining to food safety & quality, ensuring that all procedures are implemented and documented. - Quality Control assistant needed for Lebanon area food mfg/packager.
NewFleet Manager/Regional Distribution Manager Everlast RoofingFleet Manager/Regional Distribution ManagerLebanon, PennsylvaniaAbility to work in office, warehouse, manufacturing, yard, and outdoor environments; inspect vehicles and operational facilities; travel between company locations; and respond to transportation or equipment issues outside normal business hours when necessary. The Fleet Manager / Regional Distribution Manager oversees the safe, efficient, and cost-effective operation of the company’s fleet and regional distribution network.
Construction Manager (Full-Time) MBPConstruction Manager (Full-Time)Carlisle, Pennsylvania$120,000–$140,000 / yearFull timeDuties include providing pre-construction, construction, and building acceptance phase owner representation for medium- to large-scale projects, either as part of a team or working independently, depending on the project's size and complexity. For this position, we seek candidates in the Carlisle/Harrisburg metropolitan area with 10 or more years of combined education and/or experience and demonstrated advanced knowledge and expertise in the design and/or construction of manufacturing, office/administration, and laboratory/testing facilities.
Customer Quality Engineer - Power Solutions Amphenol Communications SolutionsCustomer Quality Engineer - Power SolutionsPADrive continuous improvement initiatives aimed at reducing internal defects, improving First Pass Yield (FPY), and enhancing process capability. Conduct root cause analysis and implement robust corrective actions using structured problem-solving tools (8D, Fishbone, 5-Why, FMEA, DOE).
Systems Administrator- Full Scope Poly Required Lockheed Martin CorporationSystems Administrator- Full Scope Poly RequiredSpringfield, VAYour responsibilities will include the following: Plans, tests, installs, and integrate new and upgraded versions of the relevant operating systems, third-party software components, and subsystems. The selected candidate will be responsible for providing technical support for the operating systems and their successful integration with the hardware and applications software across the enterprise.
NewSupervisory IT Specialist (OS) United States ArmySupervisory IT Specialist (OS)Washington, DC$131,342–$170,750 / yearSpecialized Experience: One year of specialized experience equivalent to at least the GS-13 grade level in the Federal service which includes: 1) Leading and directing enterprise-level Command, Control, Communications, Computers (C4), Information Technology (IT), and cybersecurity programs supporting complex Department of Defense organizations, 2) Coordinating the planning, programming, integration, modernization, and lifecycle management of tactical communications, network operations, information assurance, systems integration, and continuity of operations (COOP) initiatives while ensuring compliance with Army, USSOCOM, and DoD policies, 3) Providing senior technical advice to executive leadership, represented the organization at high-level interagency and joint forums, developed and defended program resources, and led cross-functional modernization efforts involving architecture, acquisition, governance, and cybersecurity, and 4) Overseeing multidisciplinary civilian and military personnel by establishing priorities, managing performance, developing the workforce, and ensuring mission accomplishment through effective leadership, strategic planning, and organizational management. Time-in-grade documentation: If you are applying for a higher grade and your SF-50 has an effective date within the past year, it may not clearly demonstrate you meet the one year time-in-grade requirement so you will need to provide an SF-50 which clearly demonstrates you meet the time-in-grade requirements (examples of appropriate SF-50s include Promotions, Within-grade Grade/Range Increases, and SF-50s with an effective date more than one year old).
Expert Level GEOINT Systems Engineer Peraton IncExpert Level GEOINT Systems EngineerSpringfield, VA$135,000–$216,000 / year18 years of experience in government or industry supporting relevant functional areas, including: • DoD/IC Acquisition Process • Process Planning, Programming, Budgeting, and Execution System (PPBES) • Systems Engineering of large, complex Systems of Systems • Service-Oriented Architecture environments operating in cloud, on-premise, and hybrid infrastructures • Strong understanding of the full systems engineering lifecycle. • Experience engineering solutions using: • Cloud-based technologies • Structured and unstructured Big Data environments • Automation, augmentation, and Artificial Intelligence technologies • Demonstrated expertise in photogrammetry, remote sensing, image science, information sciences, geographic information systems (GIS), geomatics, or related disciplines.
System Administrator 2 T-Rex Solutions LLCSystem Administrator 2Annapolis Junction, MD$140,000–$170,000 / yearConfigures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
System Administrator III Prodigy OneSystem Administrator IIIAnnapolis Junction, MarylandConfigures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
Senior Information Processing Engineer Prometheus Federal ServicesSenior Information Processing EngineerSilver Spring, MD$150,000–$160,000 / yearThis role brings a technology and knowledge management lens to the project by evaluating how well current systems and infrastructure support “to-be” processes, recommending technology enhancements, and developing the requirements and transition plans needed to get there. Coordinate with other HHS stakeholders focused on technology to ensure redesign efforts align with subagency systems, initiatives, and data management modernization priorities.
Information Processing Engineer Prometheus Federal ServicesInformation Processing EngineerSilver Spring, MD$90,000–$105,000 / yearSupport assessments of client knowledge management practices and supporting IT systems, including how they enable access to work products, decisions, and historical documentation throughout their lifecycle. Coordinate with other HHS stakeholders focused on technology to ensure redesign efforts align with subagency systems, initiatives, and data management modernization priorities.
Desktop Engineer Venture Global LNGDesktop EngineerArlington, VirginiaUsing reliable, proven technology in an innovative plant design configuration, Venture Global’s modular, mid-scale plant design will replace traditional designs as it allows for the same efficiency and operational reliability at significantly lower capital cost. The company’s Louisiana-based export projects service the global demand for North American natural gas and support the long-term development of clean and reliable North American energy supplies.
IT Administrator (Deskside Support Specialist) ExpressionIT Administrator (Deskside Support Specialist)Washington, DC$90,000–$104,000In this role, you will provide Tier II and Tier III IT support services, manage incident resolution, and ensure exceptional end-user experiences in a classified environment. Expression is seeking reliable and customer-focused Help Desk Specialists to support the Department of Commerce (DOC) under the National Telecommunications and Information Administration (NTIA) program.
System Administrator Level 1 WOOD Consulting ServicesSystem Administrator Level 1Ft. Meade, Maryland$100,000–$130,000 / yearIf you enjoy solving complex problems, keeping systems running smoothly, and making a visible impact on a fast‑moving team, this is the place to grow your skills and career. You’ll manage and maintain servers, networks, storage, user environments, and enterprise applications, ensuring everything stays secure, stable, and high‑performing.
NewIT Specialist (Systems Administration/ Network Operations) United States Air ForceIT Specialist (Systems Administration/ Network Operations)Washington, DC$33–$38 / hourIt oversees the worldwide operation of the Air Force fitness program, food service, lodging, mortuary affairs, readiness, libraries, management information systems, family member programs, non-appropriated fund transformation, purchasing, construction, non-appropriated fund food and beverage operations, amusement machines, Air Force-level sports, the world-class athlete program, golf, bowling, outdoor recreation, aero clubs, arts and crafts, tickets and travel, plans and force management, and training. Must have experience using database query languages (i.e., Structured Query Language-SQL, Data Manipulation Language-DML, or equivalent) to communicate with database management systems.
NewIT Manager – Manufacturing & ITAR Compliance Quadrant IncIT Manager – Manufacturing & ITAR ComplianceSterling, VAManage day-to-day operation of networks, servers, endpoints, cloud environments, and telecom systems across U.S. Own IT asset lifecycle management, including procurement, provisioning, maintenance, and secure decommissioning of hardware and software. Configure systems, cloud environments, and data storage in accordance with export control and CMMC/NIST 800-171 requirements defined by Compliance, including for any government-furnished or CUI data.
IT Manager Manufacturing & ITAR Compliance Quadrant, Inc.IT Manager Manufacturing & ITAR ComplianceSterling, VAManage day-to-day operation of networks, servers, endpoints, cloud environments, and telecom systems across U.S. Own IT asset lifecycle management, including procurement, provisioning, maintenance, and secure decommissioning of hardware and software. Configure systems, cloud environments, and data storage in accordance with export control and CMMC/NIST 800-171 requirements defined by Compliance, including for any government-furnished or CUI data.
NewSenior Technology Product Owner Covista IncSenior Technology Product OwnerColumbia, MD$100,000–$120,000 / yearLeading and collaborating with Technology Product Owners, Digital Product Managers and peer group colleagues as well as other IT stakeholder groups towards finalizing short, mid and long terms initiative and product roadmaps aligned to business priorities and value, together with assessment of available capacity and indicative level of effort arising from the team landscape resulting in effectively sequenced and prioritized roadmaps. Collaborate with architecture, engineering, and service management teams, to ensure the overall roadmaps are balanced to ensure a scalable, user experience optimised, stable, and performant technology products, that continually meet business needs, ensuring NFR's (Non Functional Requirements) and System enablers are considered and captured, and cascaded to the relevant teams.
Law Enforcement Information Analyst Military, Veterans and Diverse Job SeekersLaw Enforcement Information AnalystMarylandProvide LE subject matter experts in support of data analysis of Incident Reports and Investigations to ensure offenders are properly titled, Fingerprints/DNA are properly annotated, and submissions have been made into the proper LE databases after approving report. Provide information systems technology program support through use, development, training, and management of law enforcement information data.
NewIT SPECIALIST (CUSTSPT) United States ArmyIT SPECIALIST (CUSTSPT)Washington, DC$84,109–$109,344 / yearExamples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate. Examples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation.