NewService Desk Analyst TRIGYN TECHNOLOGIES, INC.Service Desk AnalystNew York, NY$24–$25 / hourContractorDescription: Service Desk Analyst provides technical support on software, hardware, network, and telephony issues for all staff. Analysts diagnose and resolve basic technology issues adhering to ITIL-based ITSM processes.
NewMaximo Mobile Analyst ECLAROMaximo Mobile AnalystWhite Plains, NYProject Overview: The IBM Maximo Mobile Project seeks a highly organized and self-motivated Analyst to provide crucial support for end users, troubleshooting issues, and assist in the development and modification of inspection forms related to Plant operations (Generation / Transmission / Substation Operator Rounds, Security Inspections etc.). Develop, revise and modify Maximo Inspection forms related to Plant operations (Generation / Transmission / Substation Operator Rounds, Security Inspections etc.) as assigned by the Maximo Inspection Form Review team.
Systems Analyst / Engineer Kforce Inc.Systems Analyst / EngineerManhattan, NY$60–$65Responsibilities: Provides application, network, and systems support for critical banking technologies, including internal networks, servers, security systems, and payment platforms. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs.
NewSr. Analyst, Programming - Cloud BI United RentalsSr. Analyst, Programming - Cloud BIStamford, CTThis role will be assisting business users and Enterprise Reporting & Analytics team in the successful creation and delivery of Sigma/Tableau dashboards and reports for internal and external clients. Ability to work with report developers, data modelers and business analysts to ensure the BI functional infrastructure meets the design and delivery needs of the business projects.
NewLead Support Analyst STAND 8Lead Support AnalystNew York, NY$1–$60 / hourContractorThe Lead Support Analyst plays a critical leadership role within the Scheduling Platforms group, overseeing the support, stability, and performance of mission-critical scheduling applications used across global media operations. STAND 8 provides end to end IT solutions to enterprise partners across the United States and with offices in Los Angeles, New York, New Jersey, Atlanta, and more including internationally in Mexico and India.
Business Analyst/ERP Specialist Page GroupBusiness Analyst/ERP SpecialistNew York, NY$81,000–$99,000 / yearFull timeThe Business Analyst/ERP Specialist will work within the technology department, focusing on analyzing business processes and implementing ERP solutions to support operational goals and efficiency. A successful Business Analyst/ERP Specialist should have: Strong understanding of ERP systems and their applications.
Service Desk Analyst Ampcus IncorporatedService Desk AnalystWHite Plains, NYSupport the distribution of RSA Key Fobs, Iron Key Devices, assist customers scheduling video conferences, password resets, software installations, etc. The Service Desk Analyst will field incoming help desk requests from end users via both telephone and e-mail in a courteous/professional manner.
Service Desk Analyst (1 PM - 8 PM) Cleary Gottlieb Steen & Hamilton LLPService Desk Analyst (1 PM - 8 PM)New York, New York$85,000–$90,000 / yearParticipate on project teams including small to large-size projects, effectively meet project milestones, deadlines, and target dates; work closely with project managers to understand defined and scheduled tasks. The Service Desk Analyst builds and maintains positive relationships throughout the Firm by minimizing and eliminating disruptions due to technology and incorporating confident and friendly communication skills into interactions with attorneys and staff.
Service Desk Analyst Veterans Sourcing GroupService Desk AnalystWhite Plains, NYSoftware application required to support: Windows 10, MS Office (versions 2016/O365), MS Outlook (versions 2013/16/O365), Intune & Webmail, Cisco Jabber / Meeting Place, Active Directory / Active Roles / Quest Password Manager, SAP & Maximo password unlock/resets, Enterprise/departmental applications specific to our company. Support the distribution of RSA Key Fobs, Iron Key Devices, assist customers scheduling video conferences, password resets, software installations, etc.
NewService Desk Analyst Kforce Inc.Service Desk AnalystNew York, NY$28–$30This role will serve as a primary point of contact for end users, responding to technical issues and service requests through phone, email, and automated ticket queues. Kforce has a client in New York, NY is seeking a Service Desk Analyst in the tristate area to provide front-line, Level 1 and Level 1.5 IT support within a large, enterprise environment.
NewJunior Service Desk Analyst Kforce Inc.Junior Service Desk AnalystNew York, NY$27–$28This entry-level role will assist end users through phone, live chat, email, service portal, and ticket queues while developing technical, troubleshooting, and customer service skills. By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers.
Service Desk Analyst Cannon Design Inc.Service Desk AnalystNew York, NY$33.23–$41.54 / hourStrong communication skills and innovative thinking is essential as is the ability to provide technical software, hardware, and network problem resolutions in a user-friendly professional manner. Ennead is also among the most awarded practices in the profession, with 14 National AIA Honor Awards, the AIANY Medal of Honor and the Smithsonian Institution Cooper Hewitt National Design Award among other honors.
Senior Analyst, Service Desk Wedbush Morgan SecuritiesSenior Analyst, Service DeskJersey City, NJThe Senior Service Desk Analyst leads the day-to-day operations of the IT support team, resolving complex technical issues and developing service desk policies to ensure high-quality service delivery. We provide innovative financial solutions through our Wealth Management, Capital Markets, Futures and Advanced Clearing and Prime Services divisions.
Service Desk Analyst LancesoftService Desk AnalystWhite Plains, NY$35General Troubleshooting skills with various hardware (Laptops, iPads, Tablets, iPhones, Desktops, Printers) Software application required to support. Support the distribution of RSA Key Fobs, Iron Key Devices, assist customers scheduling video conferences, password resets, software installations, etc.
NewIT Service Desk Analyst Weekend Shift Bloomberg LPIT Service Desk Analyst Weekend ShiftNew York, NY$70,000–$75,000 / yearEffectively utilize access and support across AD, SCCM, Citrix, PaperCut, StreamLine, Systrack, vSphere, O365, Webex, Zoom, MS Teams, Intune, Azure, CyberArk, ForeScout, ITLocate, JAMF, CUCM and related systems. What You'll Do: Provide first-line technical support to employees globally while working the Saturday-Wednesday shift, troubleshooting and resolving technical incidents and service requests via SDSK, ADSK, and phone.
Senior Analyst, Service Desk Wedbush SecuritiesSenior Analyst, Service DeskJersey City, NJ$100,000–$120,000 / yearThe Senior Service Desk Analyst leads the day-to-day operations of the IT support team, resolving complex technical issues and developing service desk policies to ensure high-quality service delivery. This role requires strategic thinking, independent judgment, and close collaboration with IT leadership to align support services with business needs.
NewIT Service Desk Analyst (Weekend Shift) BloombergIT Service Desk Analyst (Weekend Shift)New York, NY$70,000–$75,000 / yearEffectively utilize access and support across AD, SCCM, Citrix, PaperCut, StreamLine, Systrack, vSphere, O365, Webex, Zoom, MS Teams, Intune, Azure, CyberArk, ForeScout, ITLocate, JAMF, CUCM and related systems. + Provide first-line technical support to employees globally while working the Saturday–Wednesday shift , troubleshooting and resolving technical incidents and service requests via SDSK, ADSK, and phone.
Service Desk Analyst BXP IncService Desk AnalystNew York, NY$75,900–$106,425 / yearOur comprehensive benefits include medical and dental coverage, a retirement savings plan with competitive company match, backup childcare, educational assistance, employee support programs, a generous commuter transit subsidy and more. Support the use of operating systems and software applications including, but not limited to, Windows 11, Microsoft 365, Azure Virtual Desktop, and Adobe applications.
NewService Desk Analyst BXPService Desk AnalystNew York, NY$75,900–$106,425 / yearInternal and External Contacts: + This position regularly interacts in both verbal and written form with employees, vendors and contractors of BXP in supporting an inventory of over 700 desktops and laptops. + Possess working knowledge of remote control support applications, such as Microsoft System Center and Configuration Manager (SCCM), Microsoft Teams screen-share and Remote Desktop Protocol (RDP).
Senior Analyst Service Desk WEDBUSH, Inc.Senior Analyst Service DeskJersey City, NJ$100,000–$120,000 / yearThe Senior Service Desk Analyst leads the day-to-day operations of the IT support team, resolving complex technical issues and developing service desk policies to ensure high-quality service delivery. This role requires strategic thinking, independent judgment, and close collaboration with IT leadership to align support services with business needs.
Service Desk Analyst - Onsite (Full Time) The Dignify Solutions, LLCService Desk Analyst - Onsite (Full Time)New Jersey, NJExcellent Communication Skill with internation voice experience. Strong Experience & background in Global Service Desk.
Analyst, Service Desk Technician RevantageAnalyst, Service Desk TechnicianNew York, New YorkWith a corporate purpose of ‘In Pursuit of Better,’ Revantage delivers value-added services and world-class talent for Blackstone Real Estate portfolio companies, spanning diverse asset classes, including residential, logistics, office, hospitality and retail sectors. Across offerings that include finance, technology, human resources and operations, Revantage proactively anticipates stakeholder needs, recruits exceptional talent and enables its business partners to thrive.
Analyst, Service Desk Technician Revantage Corp ServicesAnalyst, Service Desk TechnicianNew York, NY$74,000–$93,000 / yearWith a corporate purpose of 'In Pursuit of Better,' Revantage delivers value-added services and world-class talent for Blackstone Real Estate portfolio companies, spanning diverse asset classes, including residential, logistics, office, hospitality and retail sectors. Across offerings that include finance, technology, human resources and operations, Revantage proactively anticipates stakeholder needs, recruits exceptional talent and enables its business partners to thrive.
IT Analyst For Service Desk Barnard CollegeIT Analyst For Service DeskNew York City, NY$25–$29 / hourIndependently resolve routine access and workstation-related issues that do not require escalation, including password resets, MFA/DUO configuration, email support, VPN connectivity, printer access, software installation, Wi-Fi connectivity, and basic troubleshooting. In addition to intake and ticket creation, the Analyst performs first-level troubleshooting and independently resolves routine technical issues that do not require escalation, while escalating more complex matters with appropriate documentation.
IT Analyst for Service Desk Barnard CollegeIT Analyst for Service DeskNew York City, New York$25–$29 / hourIndependently resolve routine access and workstation-related issues that do not require escalation, including password resets, MFA/DUO configuration, email support, VPN connectivity, printer access, software installation, Wi-Fi connectivity, and basic troubleshooting. IT Analyst for Service DeskReporting to the IT Support Manager, the Support Analyst is a customer service and front-line technical support professional that performs intake on student, faculty and staff IT issues, as well as assisting with other duties and projects as assigned.
Analyst, Enterprise Service Desk Abacus Group, LLCAnalyst, Enterprise Service DeskNewark, NJ$50,000–$60,000 / yearOverview: Abacus's Analyst, Enterprise Service Desk is responsible for serving as an initial point of contact for triaging, then resolving or accurately escalating incoming client or system generated requests as well as providing a world class client experience daily. Assist clients with installation, configuration, and usability of desktop computers, mobile devices, printers, and other peripheral equipment.
Analyst, Enterprise Service Desk Abacus Group LLCAnalyst, Enterprise Service DeskNewark, NJ$50,000–$60,000 / yearOverview: Abacus's Analyst, Enterprise Service Desk is responsible for serving as an initial point of contact for triaging, then resolving or accurately escalating incoming client or system generated requests as well as providing a world class client experience daily. Assist clients with installation, configuration, and usability of desktop computers, mobile devices, printers, and other peripheral equipment.
Help Desk Analyst Eleven RecruitingHelp Desk AnalystNew York, NY$60,000–$95,000 / yearWe listen and act as advisors for our candidates on how they can best add value, find interesting projects, and pave a path for career advancement. Experience supporting users in a fast-paced environment with white glove service in person and over the phone.
Help Desk Analyst Star Group LPHelp Desk AnalystWoodbury, NYDuties and Responsibilities: Processes requests from the SGP user community: Answers, evaluates, and prioritizes incoming telephone, voice mail, e-mail, and in- person requests for assistance from users experience problems with hardware, software, Mobile devices, Jabber, VoIP, networking and other computer related technologies. As a Help Desk Analyst you will provide second tier technical support to the Star Group L.P. data network user community consisting of over 2000 users at multiple sites in a Citrix environment, Mobile devices, PC and laptops.
Deal Desk Analyst Quantum Metric IncDeal Desk AnalystNYRemote$80,000–$100,000 / yearWe also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and outside of work - from being new to SaaS or navigating it as a first-time parent, to overcoming the barriers faced as Black, Hispanic, Asian American and Native Hawaiian/Pacific Islander, LGBTQIA or other underrepresented backgrounds. Familiarity with MSAs, Order Forms, and customer contract redlines, including the ability to identify commercial issues, propose acceptable alternatives, and coordinate responses with Legal and cross-functional stakeholders.
NewAnalyst, Deal Desk Comcast CorporationAnalyst, Deal DeskNew York, NY$71,731.09–$107,596.64 / yearThis role is responsible for maintaining Salesforce data integrity, supporting deal modeling, drafting professional memos, coordinating cross-functional stakeholders, and developing scalable processes that improve deal velocity. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life.
Senior Deal Desk Analyst Achievers Corp.Senior Deal Desk AnalystNY$94,000–$115,000 / yearSupport commissions processes during monthly and quarterly cycles by contributing to crediting validation, exception review, and payout accuracy, stepping in during peak periods or planned absences and applying Deal Desk judgment to ensure consistent, compliant compensation outcomes. You will partner closely with Sales, Customer Success, Legal, and Finance to structure high-quality deals across land, expand, and renewal motions, directly impacting ARR growth, deal velocity, and long-term customer value.
Deal Desk Analyst ZenLeads IncDeal Desk AnalystNY$129,600–$161,900 / yearApollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members.
Insured Solutions Sales Desk Analyst Morgan StanleyInsured Solutions Sales Desk AnalystNew York, NY$70,000–$115,000 / yearTeam members will specialize in Insured Solutions and will have the following responsibilities: Provide consultative support and product guidance to Financial Advisors across a broad range of insured and investment solutions, including annuities, life insurance, private placement life insurance and variable annuities, long-term care, disability insurance, structured settlements, and property & casualty solutions. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries.
Senior Deal Desk Analyst Salsify, Inc.Senior Deal Desk AnalystNYRemote$100,300–$118,000 / yearAct as consultant to sales team using historical knowledge of complex deal structuring and revenue recognition policies to help resolve problems seen during deal building and structuring, while helping meet customer needs, and maximize booking value for both the sales rep and company. Collaborate with Sales to build and manage quotes within Salesforce, applying internal policy expertise to ensure quotes align with internal policies, while helping Sales to meet customer needs and maximize revenue.
Support Desk Analyst Nscale ASSupport Desk AnalystNY$40,000–$80,000 / yearWe strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility.
Trade Desk Analyst ION GroupTrade Desk AnalystJersey City, NJDASH is a fast-paced Financial Technology service provider, and the Trade Desk Analyst will support various departments such as Sales, Business Development, Billing, Compliance and Trade Desk with both day-to-day and long-term tasks. About us: We’re a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments.
Deal Desk Analyst Dataminr IncDeal Desk AnalystNYRemote$84,000–$123,500 / yearWorking with sales reps to create and modify quotes and service orders, that are in alignment with our pricing and policy expectations, providing guidance to our technology team on enhancements that can improve the overall process, designing training materials, readying our systems for product launches, and responding to purchase-related questionnaires could all be a part of any given day. Trusted by two-thirds of the Fortune 50 and half of the Fortune 100, Dataminr's platform analyzes billions of public data inputs spanning text, image, video, audio and sensor data across 150+ languages, empowering our clients to stay one step ahead in an increasingly complex world where every second counts.
Deal Desk Analyst - NYC DatadogDeal Desk Analyst - NYCNew York, NY$68,000–$91,000 / yearAs a Deal Desk Analyst, you will work cross-functionally with our Sales Operations, Billing, Contracts and Legal teams to provide quoting and deal structuring support to the Global Sales Team. About Datadog: Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale.
Team Lead, Enterprise Service Desk Abacus Group, LLCTeam Lead, Enterprise Service DeskNewark, NJ$80,000–$85,000 / yearThe role of Enterprise Service Desk Team Lead is primarily responsible for acting as a technical escalation supporting Tier 1 & 2 teams, actively working tickets, and ensuring requests and incidents are progressing efficiently in line with SLA commitments throughout the Service Delivery model. When acting as a technical escalation the Team Lead should provide advanced trouble shooting and mentoring to other members of the Enterprise Service Desk team whilst also collaborating with Tier 3 and other SME teams, driving timely resolution of client requests and incidents.
Deal Desk Analyst - NYC Datadog IncDeal Desk Analyst - NYCNew York, NY$68,000–$95,000 / yearAs a Deal Desk Analyst, you will work cross-functionally with our Sales Operations, Billing, Contracts and Legal teams to provide quoting and deal structuring support to the Global Sales Team. About Datadog: Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale.
Sr IT Services Analyst StratAcuity Staffing Partners IncSr IT Services AnalystNYRemote$70–$75 / hourIn terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. This role will oversee application support, incident management, change and release processes, disaster recovery testing, compliance activities, and ongoing operational improvements across HR systems.
Team Lead, Enterprise Service Desk Abacus Group LLCTeam Lead, Enterprise Service DeskNewark, NJ$80,000–$85,000 / yearThe role of Enterprise Service Desk Team Lead is primarily responsible for acting as a technical escalation supporting Tier 1 & 2 teams, actively working tickets, and ensuring requests and incidents are progressing efficiently in line with SLA commitments throughout the Service Delivery model. When acting as a technical escalation the Team Lead should provide advanced trouble shooting and mentoring to other members of the Enterprise Service Desk team whilst also collaborating with Tier 3 and other SME teams, driving timely resolution of client requests and incidents.
PTC Office - Help Desk Analyst Metropolitan Transportation AuthorityPTC Office - Help Desk AnalystNew York, NYProvide 24/7 monitoring of the PTC Network Management System in collaboration with the PTC System Administration and Engineering team providing active directory support, answering queries, addressing end users and system issues, recording events, problems, and solutions in the PTC database logging system. Employees driving company vehicles will be subject to License Monitoring and must complete defensive driver training once every three years for current MTA drivers; or within 180 days of hire or transfer for an employee entering an authorized driving position.
Senior Deal Desk Analyst Catamorphic CoSenior Deal Desk AnalystNY$121,000–$167,000 / yearThe ideal candidate brings deep expertise in enterprise software deal structures, SaaS commercial terms, revenue recognition and is actively curious about how Agentic AI can reshape the way Deal Desk teams operate. Pay: Target pay ranges based on Geographic Zones* for Level 4: Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $121,000 - $167,000.
Service Desk Technician Sourcepass Inc.Service Desk TechnicianNYRemote$50,000–$70,000 / yearAs a Service Desk Technician, you will be responsible for working closely with our clients, providing advanced Level II IT knowledge, tools, and problem-solving skills to determine, diagnose and solve all IT-related issues. 2022 Best in Business list, honored with two 2023 Stevie Awards, listed on CRN's 2023 Solution Provider 500, and recognized in Gartner's 2024 Magic Quadrant.
IT Services Analyst I The Trade Desk IncIT Services Analyst INew York, NY$48,200–$88,300 / yearWhat we do: The IT Services Analyst delivers the core services that keep The Trade Desk running: identity lifecycle and access management, IT procurement, asset and inventory management, software license lifecycle, and compliance and audit support. Analysts work across functions rather than in a single lane, take ownership of ITSM process improvements across the service desk, incident, request, access, and change management, and handle Level 2 escalations.
Operation Service Department-Middle Desk Quality Control/Risk Management AVP Bank of China Limited, New York BranchOperation Service Department-Middle Desk Quality Control/Risk Management AVPNew York, New York$65,000–$150,000 / yearFull timeOverview: This position will monitor and ensure quality control on credit, regulatory compliance, liquidity, operation, reputation and strategic risks, assist and review risk assessment reporting, conduct periodic internal control tests on data/process activity flow, conform to existing policies and/or procedures to minimize inherent risks from the daily end-to-end operation workflow processes, etc. Our long-term outlook, institutional weight and global breadth provide our clients with a stable and reliable financial partner, whether in Corporate or Personal Banking or our Trade Services, Commodities, Financial Institutions and Global Markets lines of business.
Operation Service Department-Middle Desk Quality Control/Risk Management AVP Bank of ChinaOperation Service Department-Middle Desk Quality Control/Risk Management AVPNew York, New York$65,000–$150,000 / yearFull timeOverview: This position will monitor and ensure quality control on credit, regulatory compliance, liquidity, operation, reputation and strategic risks, assist and review risk assessment reporting, conduct periodic internal control tests on data/process activity flow, conform to existing policies and/or procedures to minimize inherent risks from the daily end-to-end operation workflow processes, etc. Our long-term outlook, institutional weight and global breadth provide our clients with a stable and reliable financial partner, whether in Corporate or Personal Banking or our Trade Services, Commodities, Financial Institutions and Global Markets lines of business.
Epic Applications Analyst (1-4): Digital Patient Experience (MyChart /Cheers /Welcome)- IT Services - Full Time SolutionHealthEpic Applications Analyst (1-4): Digital Patient Experience (MyChart /Cheers /Welcome)- IT Services - Full TimeNJEpic Application Analysts 2-4 require current Epic training status (certification, accreditation, and/or proficiency) in primary application required, with a combination of current Epic training statuses in additional area(s) in application maintenance and development required in upper levels. Ideal candidates will possess strong experience as analyst with expert knowledge and experience in leading system analysis with special emphasis on system methodologies, projects management and business process reengineering related to information systems required.