Freight Flow Associate Overnight FT Walmart IncFreight Flow Associate Overnight FTMaplewood, MO$20–$28 / hourMaintains the sales floor and merchandising presentation in accordance with company policies and procedures by properly zoning the area stocking and rotating merchandise removing damaged or outofdate goods setting up cleaning and organizing product displays maintaining modular integrity receiving sorting staging and delivering merchandise ensuring prominent display of promotional and seasonal merchandise processing defective merchandise following company and regulatory policies and procedures for sanitation and food safety and monitoring the area of shrink security risks and safety. Technology Proactively identifies Customers who need help actively engages them and assists them with Technology services and items Models and helps others with technology services Identifies shrink opportunities and problems with products services and work areas and takes steps to fix the problem Properly maintains equipment and ensures products are organized and stocked in correct ways and promptly fixes any problems.
(USA) Freight Flow Associate-2 Walmart Inc(USA) Freight Flow Associate-2Chesterfield, MO$20–$28 / hourOther benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. Programs range from high school completion to bachelor''s degrees, including English Language Learning and short-form certificates.
Territory Sales Executive- St.Louis Accendra Health IncTerritory Sales Executive- St.LouisSt. Louis, MO$80,000–$90,000 / yearThe role is responsible for managing customer commercial P&Ls which includes identifying profitable growth strategies, pursuing new business opportunities, expanding across the full products, services, and technology portfolio, and coordinating internal and external resources to deliver customer outcomes. Owens & Minor is a global healthcare solutions company providing essential products, services and technology solutions that support care delivery in leading hospitals, health systems and research centers around the world.
Converge by Deloitte Vice President, Sales Executive - Insurance Products (ClaimBeacon) Deloitte Touche Tohmatsu LtdConverge by Deloitte Vice President, Sales Executive - Insurance Products (ClaimBeacon)St. Louis, MO$175,300–$322,900 / yearIn partnership with the ClaimBeacon Product Leadership, you will translate product capabilities into client value, build executive relationships across insurance leadership, and partner tightly with product, engineering, alliances, marketing, and Deloitte client teams to win in-market. The I&DT team collaborates closely with Industries, Offering Portfolios, Growth, and Delivery Transformation to curate and scale the Converge by Deloitte portfolio, drive Strategic Growth Offerings, and translate differentiated product capabilities into compelling client outcomes.
Customer Service Associate - Earn Commissions Job - St. Louis, MO Zips Car WashCustomer Service Associate - Earn Commissions Job - St. Louis, MOSt. Louis, MOWhether youre coming from retail, sales, food service, hospitality, or looking for a new customer service role, ZIPS Car Wash offers a fast-paced, rewarding job where you can grow, earn more, and feel good about the work you do. Work outdoors in a high-energy, team-driven environment where friendships, teamwork, and friendly competition make work enjoyable - rain or shine.
Customer Service Associate - Earn Commissions Job - O'Fallon, MO Zips Car WashCustomer Service Associate - Earn Commissions Job - O'Fallon, MOO'Fallon, MOWhether you're coming from retail, sales, food service, hospitality, or looking for a new customer service role, ZIPS Car Wash offers a fast‑paced, rewarding job where you can grow, earn more, and feel good about the work you do. Work outdoors in a high‑energy, team‑driven environment where friendships, teamwork, and friendly competition make work enjoyable - rain or shine.
Automotive Parts Shipping/Receiving Associate Atlantic Automotive Corp.Automotive Parts Shipping/Receiving AssociateCreve Coeur, MOSummary: The Parts Inventory Associate/Shipping & Receiving will assist the parts, service, dealership and wholesale departments in pulling and replenishing the parts department. By applying for this job, you agree to receive email communication, as well as telephone and/or SMS text communications using an autodialer or otherwise, at the number you have provided.
Associate Territory Manager, Interventional Solutions - St. Louis, MO Boston Scientific CorpAssociate Territory Manager, Interventional Solutions - St. Louis, MOSt. Louis, MOThe anticipated annualized base amount or range for this full time position will be $50,000, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Develops action plans (i.e., weekly, quarterly, monthly) by analyzing quarterly and monthly sales figures and reports identifying the needs of particular accounts and discussing issues with Regional Sales Manager to help the organization achieve its annual sales goals.
Territory Sales Executive- St.Louis Owens & Minor, Inc.Territory Sales Executive- St.LouisSaint Louis, MO$80,000–$90,000 / yearThe role is responsible for managing customer commercial P&Ls which includes identifying profitable growth strategies, pursuing new business opportunities, expanding across the full products, services, and technology portfolio, and coordinating internal and external resources to deliver customer outcomes. Owens & Minor is a global healthcare solutions company providing essential products, services and technology solutions that support care delivery in leading hospitals, health systems and research centers around the world.
Become A Luxury Brand Evaluator In The Upper Midwest - Apply Now CXGBecome A Luxury Brand Evaluator In The Upper Midwest - Apply NowSt. Louis, MOAs a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. 2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
Become A Luxury Brand Evaluator In The Upper Midwest, US CXGBecome A Luxury Brand Evaluator In The Upper Midwest, USSt. Louis, MOAs a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. 2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
Become a Luxury Brand Evaluator in Kansas City, US CXGBecome a Luxury Brand Evaluator in Kansas City, USDes Peres, MOAs a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. 2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
Become A Luxury Brand Evaluator In Kansas City, MO CXGBecome A Luxury Brand Evaluator In Kansas City, MODes Peres, MOAs a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. 2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
Become A Luxury Brand Evaluator In Kansas City, US CXGBecome A Luxury Brand Evaluator In Kansas City, USDes Peres, MOAs a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. 2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
Automotive Parts Counter Associate St. Louis HyundaiAutomotive Parts Counter AssociateHazelwood, Missouri$45,000–$55,000 / yearTake advantage of this rare opportunity to join one of the country’s largest and most successful automotive dealership groups and Apply Today! The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states.
Canvassing Associate - Roofing & Exteriors (Part-Time) Ferguson Roofing & ExteriorsCanvassing Associate - Roofing & Exteriors (Part-Time)Brentwood, MissouriDescription Ferguson Roofing & Exteriors is hiring motivated individuals for our new Canvassing Associate – Roofing & Exteriors role to help generate new business by speaking with homeowners in assigned neighborhoods. Work closely with sales and production teams to support successful projects.
NewDistribution Center Associate Omni Cable CorporationDistribution Center AssociateO'Fallon, MOThe positive mentality of OmniCable employees helps create relationships and a healthy work-life balance in a fast-paced environment. The people, culture, and collaboration make this company a great place to work, and I love coming into the office to work with my colleagues and catch up with the friends I've made.
Automotive BDC Associate - Mercedes-Benz Chesterfield Atlantic Automotive Corp.Automotive BDC Associate - Mercedes-Benz ChesterfieldChesterfield, MOSummary: As a Business Development Manager you will respond to internet customer inquiries, handle the leads, the internet listings, make follow up phone calls and set up appointments with potential customers for the sales team to take over the selling process. Our MileOne Employee Advantage: MileOne believes that taking care of our employees is the most important step in creating a positive workplace and a successful company.
Store Associate Vera Bradley IncStore AssociateChesterfield, MO$13.84–$20.81 / hourYou're passionate about Vera Bradley products: You are excited to suggest products to fit each customer's unique needs and drive store results through add-on selling and customer outreach. You work with store leadership to achieve sales goals, always striving to deliver an amazing shopping experience and best-in-class customer service to every guest.
Salesforce CTA, Associate Vice President Deloitte Touche Tohmatsu LtdSalesforce CTA, Associate Vice PresidentSt. Louis, MO$171,500–$292,000 / yearWe can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
Commercial Sales Engineer - Central Zscaler IncCommercial Sales Engineer - CentralMORemote$125,000–$183,750 / yearThe Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and sharing their expertise to drive a secure, cloud-enabled digital future and further cement our position as the world leader in cloud security. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.
Retail Print Manager Office DepotRetail Print ManagerManchester, MO$16.90–$19.86 / hourAbout The ODP Group : The ODP Group, through its business entities ODP Business Solutions and Office Depot, is a leading provider of products, services, and technology solutions through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores. . Disclaimer : The above statements are intended to describe the general nature and level of work being performed by Coworkers assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of Coworkers so classified.
Application Engineer Ramco InnovationsApplication EngineerSaint Louis, MissouriAs part of the advanced technical team at Ramco Innovations, the application Engineer provides pre and post-sales support to internal and external customers on the application, integration and use of Ramco products, including: pre-sales presentation of products, technologies and solutions, application concepts, product selection, application design, support integration of Ramco products into existing systems, communications support, sizing installation support, training, programming, design concepts, proof of concept, debugging and troubleshooting. The ideal candidate will be an experienced self-starter capable of identifying, sizing, selecting, and quoting single and multi-axis motion control solutions involving all motion technologies on our line card (mechanical positioners and components, robotics, gearboxes, servos, steppers, motion/machine controls, AC & DC drives and motors, feedback devices and value add services).
NewAssistant Manager - Optical National Vision Holdings IncAssistant Manager - OpticalSt Louis, MOBy overseeing the daily operations of our stores, including personnel management and inventory control, our Assistant Eyeglass Managers keep customers coming back by providing a positive experience from start to finish - and keeping associates happy, too. Supervise and motivate Opticians and CL Sales associates (in some stores the Receptionist) and ensures the timely completion of day-to-day functions.
Brite WorX - Crew Leader Wallis CompaniesBrite WorX - Crew LeaderRock Hill, MOObserve Crew operating hours at all times and follow the work schedule as posted, unless a change in schedule is arranged with BriteWorX Manager; Properly posts all hours worked and signs verifying all hours worked. Language Skills: Ability to read, write, speak, and understand English in a manner that is sufficient for effective communication with groups of managers, clients, customers and the general public.
NewFinancial Advisor - PNC Wealth Management PNC BankFinancial Advisor - PNC Wealth ManagementSaint Charles, MissouriIn addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Sr. Associate, Business Development Card Personalization First National Bank of OmahaSr. Associate, Business Development Card PersonalizationMO$81,662–$134,741 / yearBelonging means we are committed to fostering a workplace culture where employees of all backgrounds feel valued, recognized, and empowered to be their authentic selves-no matter their role or where they are in their journey. Create premium sales collateral including proposals, presentations, RFP responses, and marketing materials in collaboration with internal teams and external partners.
Produce Associate Dierbergs Markets IncProduce AssociateChesterfield, MOSafely and efficiently operate and maintain equipment such as code gun, wrapper, scale, knives, microwave oven, lettuce chopper, pineapple corer, pallet jack, and baler (must be at least 18 to operate pallet jack and baler). They are friendly, proactive, and help make a positive impact on our store success with their responsibilities: Assist with stocking, display, food prep, truck unloading, quality control and inventory.
Automotive Parts Counter Associate Napleton MissouriAutomotive Parts Counter AssociateSt. Louis, MissouriLocated at St. Louis Nissan, the Automotive Parts Counter Associate is a liaison for both internal and external customers, promoting the sale of parts, labor, and accessories. Take advantage of this rare opportunity to join one of the country’s largest and most successful automotive dealership groups and Apply Today!
Service Account Lead Associate Director - Residential Offering Lead Accenture PlcService Account Lead Associate Director - Residential Offering LeadSt. Louis, MOAs the Service Account Lead Associate Director - Residential Offering Lead, you will be responsible for managing client dedicated teams providing a full scope of Residential Lending and Loan Servicing/ Consumer Lending activities. We are seeking a new talent to lead our Account Management team and Residential Services where you will have the opportunity to lead our Residential Offering within Accenture Credit Services.
Retail Stocking Supervisor Harbor Freight Tools USA IncRetail Stocking SupervisorWentzville, MOWe offer our customers more than 7,000 tools and accessories, from hand tools and generators to air and power tools, from shop equipment to automotive tools. 15362 Veterans Memorial PkwyWe're a 45 year-old, $8 billion national tool retailer with the energy, enthusiasm, and growth potential of a start-up.
Business Development Rep Associate Block IncBusiness Development Rep AssociateSaint Louis, MOPromote urgency through a solutions-based sales approach, identifying challenges with businesses and providing targeted value around how Square can help. While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate.
Associate Account Executive (St. Louis, MO) - Johnson & Johnson MedTech - Surgery Johnson & JohnsonAssociate Account Executive (St. Louis, MO) - Johnson & Johnson MedTech - SurgerySt. Louis, MO$55,000–$95,000 / yearThrough Ethicon's surgical technologies and solutions including sutures, staplers, energy devices, trocars and hemostats and our commitment to treat serious medical conditions like obesity and cancer worldwide, we deliver innovation to make a life-changing impact. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.
Associate Account Executive (St. Louis, MO) - Johnson & Johnson Medtech - Surgery Johnson & JohnsonAssociate Account Executive (St. Louis, MO) - Johnson & Johnson Medtech - SurgerySaint Louis, MO$55,000–$95,000 / yearThrough Ethicon's surgical technologies and solutions including sutures, staplers, energy devices, trocars and hemostats and our commitment to treat serious medical conditions like obesity and cancer worldwide, we deliver innovation to make a life-changing impact. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.
Oracle CPQ Cloud Implementation Consultant - Senior Associate PricewaterhouseCoopers LLPOracle CPQ Cloud Implementation Consultant - Senior AssociateSt. Louis, MOIt gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level.
Merchandising Service Associate - Plant Service Lead Lowe's Companies IncMerchandising Service Associate - Plant Service LeadChesterfield, MOOperate store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler). Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need.
Associate Merchandise Planner Build-A-Bear Workshop IncAssociate Merchandise PlannerSt Louis, MOMerchandise Planner by developing replenishment buys and collaborating with Planners to understand buying strategies and ensure alignment with future demand forecasts. Your performance will be measured by your ability to achieve annual department objectives and corporate goals which include but are not limited to the following: Deadlines, Accuracy, and Quality.
US Tech - AI Product Senior Associate PricewaterhouseCoopers LLPUS Tech - AI Product Senior AssociateSt. Louis, MO$55,000–$151,470 / yearPwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients.
Associate, Brokerage Jones Lang LaSalle IncAssociate, BrokerageSt. Louis, MOWhether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves - This position requires a desire for success, strong work ethic, aspirations for career development in commercial real estate, and the aptitude to handle complex transactions.
Housekeeping Janitorial Associate | Part-Time | St. Charles Convention Center Oak View GroupHousekeeping Janitorial Associate | Part-Time | St. Charles Convention CenterSt. Charles, Missouri$18–$19 / hourFounded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. Oak View Group: Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales.
Client Manager Associate - Core Market The Guardian Life Insurance Company of AmericaClient Manager Associate - Core MarketMORemote$45,570–$74,865 / yearThis preliminary screening may be used to help identify applicant materials and resumes relative to their indication that the applicant meets the requirements for the specific job for which they are applying, as specified in the listing posted on Guardian's jobs website (Careers at Guardian at https://www.guardianlife.com/careers If you would like to request an alternative process that does not utilize AI Tools or would like to request a reasonable accommodation, within ten business days of your position application, you must email your request to MyHR@glic.com, making sure to provide your name and job requisition identification number.
Housekeeping Janitorial Associate | Part Time | St. Charles Convention Center Oak View GroupHousekeeping Janitorial Associate | Part Time | St. Charles Convention CenterSt. Charles, MO$18–$19 / hourOffering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.
NewMarket Delivery Warehouse Associate - Nights Lowe's Companies IncMarket Delivery Warehouse Associate - NightsHazelwood, MOBased in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. Market Delivery Warehouse Associates are responsible for unloading and staging XDT deliveries, managing inventory by utilizing warehouse management system (WMS), assembling products, and maintaining a clean and safe work environment.
NewZuora - Solution Architect - Senior Associate PwCZuora - Solution Architect - Senior AssociateSaint Louis, MO$77,000–$202,000 / yearPwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As an Oracle lead to revenue at PwC, you will focus on working with Oracle's suite of applications and tools designed to manage the entire customer journey, from lead generation to revenue realisation and customer satisfaction.
NewMicrosoft D365 CRM Or Copilot/Ai Functional Lead, Senior Associate PwCMicrosoft D365 CRM Or Copilot/Ai Functional Lead, Senior AssociateSaint Louis, MO$77,000–$202,000 / yearPerforming key contributions to the lifecycle stages of a Dynamics 365 Solution (Assessment, Design, Development, Deployment, Testing, Operations and Diagnostics), leveraging CRM or ERP capabilities; Utilizing Microsoft BI suite, MS SQL Server and SSRS reporting services to manage the reporting lifecycle (Report Design, Creation, Publishing, Subscription, Alerts); Leveraging project management skills to lead engagements through completion while collaborating closely with the customers, technical architects, and developers; and, Utilizing effectively written and verbal business communication skills with clients and firm staff and management, emphasizing the development and delivery of presentations to business users, and use of MS Visio as a diagramming tool. Demonstrates a thorough level of abilities with, and/or a proven record of success as both an individual contributor and team member, identifying and addressing client needs: actively participating in client discussions and meetings; communicating a broad range of Firm services; and, managing engagements, including preparing concise, accurate documents and maintaining project economics while maintaining flexibility for unanticipated issues.
NewAI Datacenter Associate VP DeloitteAI Datacenter Associate VPSaint Louis, MO$171,600–$338,300 / yearinference), GPU/TPU architectures, high-performance interconnects (InfiniBand, NVLink), and current cooling and power realities (direct-to-chip and immersion liquid cooling, megawatt-scale rack power, grid and energy constraints) - enough to advise clients and integrate credibly with alliance partners who deliver that layer, not to execute it directly. Advance thought leadership and market presence: represent the firm at industry events, contribute to go-to-market strategies, and drive development of reusable assets that showcase expertise in AI datacenter solutions, including how power and cooling realities inform infrastructure and managed services design.
NewMarketing Channel Strategy Senior Associate PwCMarketing Channel Strategy Senior AssociateSaint Louis, MO$55,000–$151,470 / yearIn this role, you will craft customer-centric copy across digital channels, support priority campaign planning and execution, and build relationships with marketing channel owners using a broad range of tools and methodologies to generate new ideas and solve problems. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy .
Warehouse Associate Avolta AGWarehouse AssociateSt. Louis, MOAs a Warehouse Associate, youll be at the heart of providing exceptional service to our customers at St. Louis International Airport by keeping track of inventory, and keeping our stores stocked. If youre organized, reliable, and enjoy a fast-paced environment, youll play a vital role in ensuring a seamless shopping experience!
Full Time - Outlet Customer Service Associate - Day Lowe's Companies IncFull Time - Outlet Customer Service Associate - DayBridgeton, MOBased in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion.
Seasonal School Events Associate NEW Guitar Center IncSeasonal School Events Associate NEWSaint Louis, MOWe strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. Bilingual (English/Spanish): fully fluent-able to communicate clearly and confidently with families in both languages during live events (in-person and virtually), including answering questions and resolving issues in real time.