Specialized Knowledge : Comprehensive working knowledge of all aspects of store management and operations; ability to solve practical problems and interpret a variety of instructions in diagram, oral, schedule, or written forms; Special Skills : Must possess the math skills necessary to supervise and handle sales transactions; ability to apply basic concepts of algebra, understand income statements, and applicable accounting skills; Physical abilities: Ability to hear, speak and understand the spoken word in order to respond promptly to pages for assistance, to accommodate verbal requests from customers for information or assistance, to answer telephones, and to be able to communicate effectively with department employees, the store's co-workers and customers; must frequently walk, talk or hear, and reach with the hands and arms; occasionally, the employee must crouch or kneel; must occasionally exert or lift up to 70 pounds. Ensure that all store personnel are courteous to customers and that requests, refunds and complaints are handled promptly and courteously; Act as the Company's representative both within the store and within the community; Make effective and objective decisions regarding operational choices in work procedures, inventory allocations, new product purchases, merchandising, scheduling, and other situations where multiple factors must be considered and weighed to maximize operating results; Responsible for maintenance of prompt and accurate checkout service through the proper supervision of front end personnel and checker accuracy.