p>ESSENTIAL DUTIES AND RESPONSIBILITIES. Provide exceptional customer service during every patient encounter (in person or via phone) Display a professional attitude, greet patients promptly with a smile, and thank them when they leave Anticipate Physician needs to facilitate the flow of the clinic Practice urgency at all times with patient's time, as well as doctor's time and schedule Comply with all company policies and procedures, including HIPAA Verify patient's information by interviewing patient Record patient's medical history and current medications and confirm purpose of visit Record all data in the patients Electronic Medical Record (EMR) Check condition of patients eyes by observing pupils, muscles, visual acuity, and extraocular movements Required skills include: • Dilation • Refraction • Pressures • Performing a variety of diagnostic tests including visual fields, OCT, GDX, IOL master, auto refractor and topography Demonstrates working knowledge of eye anatomy, diseases, symptoms and ocular medications Accurately and thoroughly document medical visits and procedures as they are being performed by the Physician Prepare patients for treatments and minor procedures; measure and record vital signs (blood pressure, pulse, and respiration rate) as required Open and close exam rooms as needed Keep examination, treatment, laser and any other assigned rooms cleaned and stocked with supplies, and keep drug count up to date General office duties and cleaning to be assigned by manager.
Essential Functions: Facilitate patient flow Assist the doctor in preliminary testing Verify medical and vision insurances Effectively communicate with patients, doctors, and managers Answer inquiries through phone, email, and in-person requests.