NewManager, GMP Quality Assurance - Clinical, QA - Remote Agios PharmaceuticalsManager, GMP Quality Assurance - Clinical, QA - RemoteAustin, TXRemote$110,029–$165,044 / yearli>The current base salary range for this position is expected to be between $110,029 and $165,044 annualized; final salary will be determined based on various factors including, but not limited to, years of relevant experience, job knowledge, skills and proficiency, degree/education, and internal comparators. The Manager, GMP Quality Assurance, Clinical will be responsible for responsible for supporting and maintaining high quality levels on Agios Drug Substance and Drug Product by Contract Manufacturing Organizations (CMOs).
Sr. Project Manager - Electrical JobotSr. Project Manager - ElectricalAustin, TX$140,000–$160,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Simply send your resume and projects to https://jobot.com/apply/sr-project-manager-electrical/915597176?utm_source=Monster with the job title and location in the subject line and I will immediately review your resume.
NewSenior Manager, GCP & GVP, QA - Remote Agios PharmaceuticalsSenior Manager, GCP & GVP, QA - RemoteAustin, TXRemote$131,035–$196,553 / yearli>Conduct and/or oversee consultant auditors in the conduct of GCP/GVP audits of clinical trial internal and PV processes, GCP/GVP vendors, clinical investigator sites, clinical study documents and trial master files in accordance with annual audit plans. The current base salary range for this position is expected to be between $131,035 and $196,553 annualized; final salary will be determined based on various factors including, but not limited to, years of relevant experience, job knowledge, skills and proficiency, degree/education, and internal comparators.
Project Manager - Electrical JobotProject Manager - ElectricalRound Rock, TX$125,000–$140,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The best info you can provide along with your resume is a list of projects (including scope and contract value), location, reasons for leaving current/previous employers, target base salary and total comp, and earliest available start date.
NewManager/Senior Manager, GMP Quality Assurance - Clinical, QA - Remote Agios PharmaceuticalsManager/Senior Manager, GMP Quality Assurance - Clinical, QA - RemoteAustin, TXRemote$110,029–$165,044 / yearManager level is expected to be between $131,035 and $196,553 annualized; final salary will be determined based on various factors including, but not limited to, years of relevant experience, job knowledge, skills and proficiency, degree/education, and internal comparators. Manager, GMP QA Clinical will be responsible for supporting and maintaining high quality levels on Agios Drug Substance, Drug Product, packaged Drug Products and finished goods by Contract Manufacturing Organizations (CMOs).
Architectural Project Manager JobotArchitectural Project ManagerAustin, TX$75,000–$90,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Here are some of the experience we are looking for: putting together full sets of CDs, permitting, RFIs, and site visits for upfront verification, during construction, punch-lists, and meeting with the city for permit related requirements.
Project Manager JobotProject ManagerAustin, TX$100,000–$110,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Develop comprehensive project plans that merge customer requirements with company goals and coordinate various managers and technical personnel during all project phases.
Purchasing Manager DRB HomesPurchasing ManagerAustin, TXFull timeJob DetailsJob Location: Austin Division - Austin, TX 78704Position Type: Full TimeJob Category: PurchasingThe company is currently seeking a Purchasing Manager to manage and lead the Purchasing Team to develop and maintain cost effective new home construction estimates and supporting budgets and to select and employ quality contractors in alignment with department and budget objectives. 3 or more years of residential homebuilding or estimating experience OR degree in business, construction management or related field and 1 or more years of experience OR equivalent combination of education and/or work experience.
Sr. Civil Project Manager JobotSr. Civil Project ManagerGeorgetown, TX$140,000–$165,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. This role requires a minimum of 5 years of experience in the engineering industry, with a proven track record of successful project management and execution.
Manager, Service Delivery TTECManager, Service DeliveryAustin, TXli>Coach associates to ensure achievement of company and client goals while addressing employee related issues and coordinating training on new or revised information relating to services, products or processes of projects . As a Service Delivery Manager working remotely on the US you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.
Seasonal Licensed Healthcare Service Delivery Manager TTECSeasonal Licensed Healthcare Service Delivery ManagerAustin, TX$22–$25 / hourli>Coach associates to ensure achievement of company and client goals while addressing employee related issues and coordinating training on new or revised information relating to services, products, or processes of projects. TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology.
Registered Nurse Case Manager Observation St. David's HealthcareRegistered Nurse Case Manager ObservationPflugerville, TXAt HCA Healthcare, we are dedicated to ensuring nurses have necessary tools and resources to provide world-class patient care, advocating for the profession and helping to shape the future of nursing.". Learn more about Employee Benefits.
Registered Nurse Case Manager Weekends Only St. David's Medical CenterRegistered Nurse Case Manager Weekends OnlyPflugerville, TXDavid’s Medical Center, Heart Hospital of Austin, and St. The hospital has earned accreditation from the American Nurses Credentialing Center (ANCC) as a Magnet® hospital, the highest and most prestigious distinction a healthcare organization can achieve for nursing practice and quality patient care.
NewTemp Quality Assurance Specialist TTECTemp Quality Assurance SpecialistAustin, TX$20–$22 / hourli style="color:rgb( 0 , 0 , 0 );font-family:'times new roman';font-size:medium;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal">Review and evaluate operational procedures, including Customer Service interactions from all communication channels, service requests, refund processing, Transponder fulfillment, outgoing correspondence, and future quality review implementations. Assists the Quality/Training Manager and Assistant Manager in auditing Key Performance Indicators (KPIs) for TTEC Operations, like outgoing correspondence and external survey results.
Temp Bilingual Quality Assurance Specialist TTECTemp Bilingual Quality Assurance SpecialistAustin, TXli style="color:rgb( 0 , 0 , 0 );font-family:'times new roman';font-size:medium;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px">Review and evaluate operational procedures, including Customer Service interactions from all communication channels, service requests, refund processing, Transponder fulfillment, outgoing correspondence, and future quality review implementations. Assists the Quality/Training Manager and Assistant Manager in auditing Key Performance Indicators (KPIs) for TTEC Operations, like outgoing correspondence and external survey results.
NewEngineering Manager Visa Technology and Operations LLCEngineering ManagerAustin, TX$162,500–$260,400 / yearp>Basic Qualifications • 8+ years of relevant work experience and a Bachelors degree, OR 11+ years of relevant work experience Preferred Qualifications • 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
Nurse Manager Postpartum Evenings St. David's North Austin Medical CenterNurse Manager Postpartum EveningsPflugerville, TXThe hospital also features the Texas Institute for Robotic Surgery, bariatric (weight loss) surgery, a Heart and Vascular Center, neurology and neurosurgery, a kidney transplant program, a Level IV Epilepsy Center, as well as inpatient and outpatient surgery and acute rehabilitation services for both inpatients and outpatients. It provides advanced women’s health services, including maternity and newborn care with Level I, II, and III neonatal intensive care units (NICUs) at the nearby St.
Nurse Manager Emergency Services St. David's Medical CenterNurse Manager Emergency ServicesRound Rock, TXLocated in Central Austin, St. David’s Medical Center features a 371-bed acute care hospital and a 64-bed rehabilitation hospital, offering a wide range of inpatient and outpatient services.The hospital provides a full spectrum of women's services, including a renowned Level IV maternity unit, maternal-fetal medicine, and a high-risk maternal and neonatal transport team. David’s Medical Center, Heart Hospital of Austin, and St.
Lead Technical Program Manager (TPM) Visa Technology and Operations LLCLead Technical Program Manager (TPM)Austin, TXTechnical expertise: Develop a deep understanding of the product’s technical architecture and proposed designs to validate that solutions meet business needs, define work in alignment with technical realities, anticipate dependencies, and assess the impact of proposed plans. Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
NewSr. Manager, Payment Solution Architect Visa Technology and Operations LLCSr. Manager, Payment Solution ArchitectAustin, TX$152,200–$243,700 / yearIn this role, you will serve as a trusted technical advisor to clients, responsible for leading and supporting the end-to-end technical solution and implementation of payment products while also wearing the Product Manager hat capturing business requirements and translating into scalable technical solutions, prioritizing features, aligning stakeholders, and ensuring solutions deliver real business value. Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
Senior Product Manager, Service Delivery LawnStarterSenior Product Manager, Service DeliveryAustin, TXRemote$140,000–$170,000Full timeThis is a broad Senior PM role on the quality, trust, and communication side of service delivery — setting the right expectations on both sides, steering Pros to deliver great work, resolving conflicting interests fairly, and making our AI-powered support genuinely good. You'll own the eval systems — golden datasets, automated judges, regression detection, human-review sampling — that define what "good" means for an open-ended conversation, gate every change, and catch quality drift before a customer feels it.
NewTravel Nurse RN - Case Manager - $40 to $45 per hour in Austin, TX TravelNurseSourceTravel Nurse RN - Case Manager - $40 to $45 per hour in Austin, TXAustin, TX$40–$45Develops individualized care plans, conducts assessments, ensures service delivery without gaps, and collaborates with providers and caregivers to promote quality and cost-effective healthcare outcomes. Responsible for assessing, coordinating, and managing long-term services and supports (LTSS) for members with complex medical needs.
NewTravel Nurse RN - Case Manager - $35 to $40 per hour in Austin, TX TravelNurseSourceTravel Nurse RN - Case Manager - $35 to $40 per hour in Austin, TXAustin, TX$35–$40Develops a personalized care plan / service plan for long-term care members, addresses issues, and educates members and their families/caregivers on services and benefit options available to receive appropriate high-quality care. Performs care management duties to assess and coordinate all aspects of medical and supporting services across the continuum of care for complex/high acuity populations with primary medical/physical health needs to promote quality, cost effective care.
NewRegistered Nurse Case Manager St. David's North Austin Medical CenterRegistered Nurse Case ManagerCedar Park, TXThe hospital also features the Texas Institute for Robotic Surgery, bariatric (weight loss) surgery, a Heart and Vascular Center, neurology and neurosurgery, a kidney transplant program, a Level IV Epilepsy Center, as well as inpatient and outpatient surgery and acute rehabilitation services for both inpatients and outpatients. It provides advanced women’s health services, including maternity and newborn care with Level I, II, and III neonatal intensive care units (NICUs) at the nearby St.
NewBilling Manager - Digitech SarnovaBilling Manager - DigitechAustin, TXAdditional responsibilities include identifying deficiencies within the group and escalating them to the Director, building positive relationships both internally and externally, maintaining Key Performance Indicators (KPIs), and delivering annual reviews with staff, along with corrective actions when necessary. The A/R Management Manager is responsible for directly managing the ARM team and ensuring that outstanding accounts, denials, and appeals are accurate and followed up on in a timely manner to maximize reimbursements.
NewTest Development Manager JABIL CIRCUIT, INCTest Development ManagerAustin, TXWith operations in over 100 facilities across 30 countries, Jabil delivers innovative, integrated, and customized solutions to clients across diverse industries—including automotive, consumer lifestyle and wearables, defense and aerospace, smart home and building, industrial and energy, enterprise and infrastructure, healthcare, mobility, packaging, and printing. This position is focused on leading teams that design, build, and deploy production-grade software platforms, automation systems, and test infrastructure across global manufacturing environments, with a strong emphasis on scalable software development and system architecture..
NewIT Project Manager Apex Clearing CorporationIT Project ManagerAustin, TXp>Apex Fintech Solutions (Apex) powers innovation and the future of digital wealth management by building tech-forward solutions that help simplify, automate, and facilitate access to financial markets for all. Our robust suite of fintech software enables us to support clients such as Stash, Betterment, SoFi, Webull, and eToro, amongst many others; collectively, Apex powers access to the stock market for over 22+ million end customers.
NewSenior Manager, Platform Engineering Apex Clearing CorporationSenior Manager, Platform EngineeringAustin, TXp>In this role, you will have the unique opportunity to wear multiple hats from strategic planning and risk management to hands-on design, architecture and execution of platform architecture initiatives, working with highly talented platform engineers, empowering you to make a significant impact on our delivery outcomes and company growth. Perform risk analysis to identify and effectively manage risks; proactively raise prioritization and scheduling tradeoff decisions, escalating and identifying alternate options as appropriate; Follow defined Risk Management processes.
NewSenior Manager, Clinical Vendor Contracts & Alliance Management, Clinical Operations Agios PharmaceuticalsSenior Manager, Clinical Vendor Contracts & Alliance Management, Clinical OperationsAustin, TX$131,000–$196,000 / yearThe Senior Manager, Clinical Vendor Contracts and Alliance Management is responsible for relationship management, strategic insight, tactical support and execution of end-to-end outsourcing activities required to successfully execute clinical studies in a fast-paced and dynamic environment. Includes, but is not limited to contributing to service needs discussions in Clinical Trial Working Group (CTWG), identifying vendors, gathering business needs, and leading RFPs, bid defense meetings, scoring and award discussions.
NewSenior Manager, Digital Delivery and Enablement Western Union Business Solutions (acquired by Convera)Senior Manager, Digital Delivery and EnablementAustin, TX$140,000–$170,000 / yearli>Proven track record of leading the development and implementation of successful product strategies with excellent cross-functional leadership skills and the ability to work effectively with teams in different locations. . We are seeking a strategic, detail-oriented and results driven Senior Manager of Digital Delivery and Enablement to lead projects and process improvement initiatives across the Digital Portfolio.
NewSocial Media Manager - Remote LaterSocial Media Manager - RemoteAustin, TXRemote$90,000–$120,000 / yearp>By combining trusted insight with expert guidance, Later removes guesswork from influencer marketing, enabling brands to choose the right creators, execute fully managed campaigns, and drive meaningful growth across awareness, engagement, and revenue. Your community management work contributes to a measurable improvement in audience sentiment and response rate, and your cross-functional partnerships have helped create more integrated, higher-impact campaigns.
NewProduct Manager, Site Integrations and Payments - Remote PAR TechnologyProduct Manager, Site Integrations and Payments - RemoteAustin, TXRemotep>You will work closely with customers, engineering and design teams, and internal stakeholders to define integration requirements, drive roadmap execution, and ensure the platform meets the operational and business needs of our fuel and convenience partners. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings.
NewSenior Product Manager, Fortary - Remote Ava LabsSenior Product Manager, Fortary - RemoteAustin, TXRemotep>The ideal candidate brings a strong track record of building and launching products in fintech or crypto, thrives in fast-paced environments, and operates with a high degree of ownership and execution rigor. The company was founded by Cornell computer scientists, who partnered with Wall Street veterans and early Web3 leaders to execute a promising vision for redefining the way people build permissionless networks.
NewTrauma Nurse Manager St. David's South Austin Medical CenterTrauma Nurse ManagerCedar Park, TXKey programs include a nationally accredited oncology program featuring the region’s only adult Transplant and Cellular Therapy Program; a Level II trauma center; advanced cardiac, stroke, and orthopedic services; full‑service maternity and newborn care; and four community emergency centers in Bee Cave and Bastrop. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
NewManager, Software Engineering - Mobile Platform SamsaraManager, Software Engineering - Mobile PlatformAustin, TXRemotep>This leader will balance long-term architectural rigor with near-term product delivery, ensuring Samsara’s mobile apps are scalable & performant while providing intuitive & delightful experiences for customers operating in the physical world. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring.
NewManager, Data Engineering Apex Clearing CorporationManager, Data EngineeringAustin, TXp>In this role, you will have the unique opportunity to wear multiple hats from strategic planning and architecture design to hands-on execution of data engineering initiatives, working with highly talented engineers and empowering your team to make a significant impact on our delivery outcomes and company growth. Apex Fintech Solutions (Apex) powers innovation and the future of digital wealth management by building tech-forward solutions that help simplify, automate, and facilitate access to financial markets for all.
NewDigital Platform Territory Manager Align Technology, Inc.Digital Platform Territory ManagerAustin, TXp>• Manage a sales territory overlaying with an established Invisalign Region, serving as a business partner to modernize and grow the iTero intraoral scanners install base, ultimately leading to the adoption of Invisalign clear aligners in Ortho practices. With your commercial acumen and influencing skills the Digital Platform Territory Manager will sell iTero intraoral scanners to customers including general dentists and orthodontists by applying comprehensive knowledge and expertise of our Digital Platform.
NewPrincipal Product Manager, TradFi - Remote CirclePrincipal Product Manager, TradFi - RemoteAustin, TXRemote$200,000–$260,000 / yearIn close partnership with executive stakeholders, engineering leadership, compliance, treasury, and external partners, you will define vision, drive alignment, and make high-impact tradeoffs to ensure Circle’s digital asset infrastructure supports increasing volumes, new markets, and future product expansion. As a Principal Product Manager on Circle’s Digital Assets team, you will own the long-term product strategy for Circle’s digital asset and capital markets platform, shaping how liquidity, lending, and capital access are delivered globally across Circle’s stablecoin ecosystem.
NewSenior Product Manager (Futures) Apex Clearing CorporationSenior Product Manager (Futures)Austin, TX$112,000–$140,000 / yearOur robust suite of fintech software enables us to support clients such as Stash, Betterment, SoFi, Webull, and eToro, amongst many others; collectively, Apex powers access to the stock market for over 22+ million end customers. Apex Fintech Solutions (Apex) powers innovation and the future of digital wealth management by building tech-forward solutions that help simplify, automate, and facilitate access to financial markets for all.
NewSenior Product Manager (Accounts) Apex Clearing CorporationSenior Product Manager (Accounts)Austin, TXp>Apex Fintech Solutions (Apex) powers innovation and the future of digital wealth management by building tech-forward solutions that help simplify, automate, and facilitate access to financial markets for all. Our robust suite of fintech software enables us to support clients such as Stash, Betterment, SoFi, Webull, and eToro, amongst many others; collectively, Apex powers access to the stock market for over 22+ million end customers.
NewManager, Talent Partnerships - Remote LaterManager, Talent Partnerships - RemoteAustin, TXRemote$85,000–$100,000 / yearp>By combining trusted insight with expert guidance, Later removes guesswork from influencer marketing, enabling brands to choose the right creators, execute fully managed campaigns, and drive meaningful growth across awareness, engagement, and revenue. Built on a native, AI-powered platform and more than a decade of proprietary data—including billions of social interactions, impressions, and $2.4B+ in verified influencer-driven purchases—Later helps teams understand what will work before they launch.
NewAccount Manager - Creator Affiliate - Remote LaterAccount Manager - Creator Affiliate - RemoteAustin, TXRemote$105,000–$115,000 / yearp>By combining trusted insight with expert guidance, Later removes guesswork from influencer marketing, enabling brands to choose the right creators, execute fully managed campaigns, and drive meaningful growth across awareness, engagement, and revenue. Built on a native, AI-powered platform and more than a decade of proprietary data—including billions of social interactions, impressions, and $2.4B+ in verified influencer-driven purchases—Later helps teams understand what will work before they launch.
NewSenior Project Manager - Top 200 ENR GC - Austin Michael Page USASenior Project Manager - Top 200 ENR GC - AustinAustin, TX$110,000–$160,000 / yearFull timeAs the Senior Project Manager, you will play a key leadership role within a nationally ranked Top ENR Commercial General Contractor, reporting into senior regional leadership and delivering complex, high‑value tenant improvement projects for blue‑chip corporate clients. A nationally ranked Top ENR Commercial General Contractor with a long‑standing reputation for excellence is seeking a Senior Project Manager to lead complex, high‑profile corporate interior projects in Austin.
NewSenior Manager, Manufacturing Test Development JABIL CIRCUIT, INCSenior Manager, Manufacturing Test DevelopmentAustin, TXJabil is seeking a Senior Manager, Manufacturing Test Development who will directly contribute to the transformative growth within our Intelligent Infrastructure division by leading the development of rack-scale manufacturing test solutions for hyperscale, AI, and data center infrastructure platforms. This role sits at the intersection of software, hardware, and manufacturing, and you will be responsible for managing the technical direction of rack-scale test software and system integration programs through the lens of the customer, factory, and services.
NewAssistant Store Manager SafeliteAssistant Store ManagerGeorgetown, TXli>View all our health, wealth and life offerings at www.safelitebenefits.com. Motivate and lead activities of associates, ensuring the highest possible productivity and world class customer service; Provide appropriate associate cross-training for operational stability.
NewStore Manager SafeliteStore ManagerFlorence, TXul>Oversee the daily operations of the store, including: open and closing procedures, work order management, performing the CICO (Check-In, Check-Out) procedures, providing high levels of customer service, staffing and scheduling and/or making necessary modifications, inventory management and proper cash handling. Drive team performance to ensure key performance indicators (KPI's) and company goals are met or exceeded, including but not limited to: Net Promoter Score, Time to Serve, job completion, customer conversion and quality metrics, as well as compliance with federal, state and local regulations.
Sourcing Manager IV (Engineering) BC ForwardSourcing Manager IV (Engineering)Austin, TXFull timeThe ideal candidate will have strong experience in RFQ development, strategic sourcing, vendor negotiation, and procurement operations and a proven ability to secure best-value outcomes, optimize cost and delivery, and maintain reliable supplier relationships. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.
Project Manager - Commercial Austin, TX Michael Page USAProject Manager - Commercial Austin, TXAustin, TX$100,000–$130,000 / yearFull timeKnown for its focus on delivering high-quality projects, the company supports a collaborative environment and values expertise in managing construction efforts. Manage Commercial construction projects from start to finish, ensuring successful delivery within scope, schedule, and budget.
Seasonal Healthcare Quality Specialist TTECSeasonal Healthcare Quality SpecialistAustin, TX$18–$18.50 / hourReview and evaluate operational procedures, including Customer Service interactions from all communication channels, service requests, refund processing, Transponder fulfillment, outgoing correspondence, and future quality review implementations. · Assists the Quality/Training Manager and Assistant Manager in auditing Key Performance Indicators (KPIs) for TTEC Operations, like outgoing correspondence and external survey results.