UNKNOWN

FEED

The role involves supporting food quality metrics like scores and audit readiness, fostering a culture of excellence, and maintaining clear communication with FOH leaders. Key responsibilities include conducting quality checks, ensuring SOP adherence, training team members, and addressing quality issues immediately.

The Assistant Director of Food Quality oversees daily food standards across Back of House operations, ensuring every product meets taste, appearance, accuracy, and freshness standards. They partner with BOH leaders to coach, correct, and reinforce quality behaviors in real time while supporting long-term improvements. Key responsibilities include conducting quality checks, ensuring SOP adherence, training team members, and addressing quality issues immediately. The role involves supporting food quality metrics like scores and audit readiness, fostering a culture of excellence, and maintaining clear communication with FOH leaders. Performance is measured by quality scores (target 96%+), accuracy, and consistency, with regular walks, reviews, and training to sustain high standards. Ideal candidates are detail-oriented, calm, communicative leaders committed to delivering a top-tier guest experience and upholding brand trust.

Chick fil A

Assistant Director of Food Quality

Coaching

Communication Skills

Detail Oriented

Food Quality

Problem Solving Skills

Procedure Implementation

Quality Metrics

IRecruitee

While this is intended to be an accurate reflection of the current job, management reserves the right to modify essential functions of the job, or to require that other or different tasks be performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs, or technical developments). Holds restaurant team accountable for consistently delivering excellent guest service and food quality in adherence with brand systems, procedures, and food safety requirements to provide an incredible guest experience.

Life's too short to not work somewhere awesome. We are growing and looking for authentic, genuine people to grow with us. We've got a pretty good thing going with new restaurants, great benefits and even better people we want you to join us full time.We want people with an awesome attitude, genuine personality and incredible work ethic to become part of our growing brand. So, if you’re looking for the next step in your career, why not join a team of genuine, easy-going, people, who love serving up great food in the very neighborhoods we love?THE JOBThe General Manager (GM) is responsible for managing the overall operations of the restaurant. Strong relationship skills, business acumen and extensive operational experience and knowledge are needed for this position. The GM position directly reports to the Area Manager or Area Director for their market.A GM of PepperJax Grill is responsible for maintaining Company standards and assuring their store’s profitability. They will train, build and develop team members, coach performance, maintain a best-in-class culture, guest-centric environment, and restaurant.The GM must have strong analytical, organizational, problem solving and communication skills within all levels of management. A General Manager must maintain a high level of stamina, responsibility, and relational skills to work with many types of people. A GM is committed to the goals of the Company, with a “can-do” attitude and a strong desire to succeed.A GM must possess the leadership ability to continuously move the business forward, should share the Company’s commitment to exceptional customer service, quality of food and fast service and ensure that their store is performing in accordance with the Company’s expectations.As a GM you must be able to address issues in a positive and productive manner. A GM should understand and have knowledge of the Company’s procedures, expectations, and standards and carry out those procedures in such a way that always maintains brand excellence.Finally, a GM is responsible for controlling sales, labor, food, and all other costs related to operating the location they oversee and must be able to communicate this information consistently to their team and supervisor.THE BENEFITS<ul><li>Medical, dental, vision, STD, LTD and life insurance</li><li>401K Plan</li><li>Monthly bonus program</li><li>Mileage reimbursement for business-related use</li><li>Paid time off</li><li>Holiday closures</li></ul>THE REQUIREMENTS<ul><li>Must be able to fulfill the background check and driving requirements for the Company.</li><li>Ability to work flexible hours/days to support business hours and needs. A minimum of 45 hours per week is required for this position.</li><li>Must have reliable transportation and be able to fulfill store needs.</li><li>Professional in appearance, demeanor and conduct at all times. Company uniform required during working hours.</li><li>Strong business acumen and work ethic required. Exhibits a high level of integrity and honesty.</li><li>Ability to teach, coach, lead and develop a team.</li><li>Business level interpersonal, written, and communication skills.</li><li>Working knowledge of Company operating systems.</li><li>Complete knowledge of Crew, Shift Manager, Assistant Manager and General Manager duties.</li><li>Participation in meetings and special projects.</li></ul>THE RESPONSIBILITIES<ul><li>Understands and ensures compliance with policies, procedures, and guidelines to promote their consistent application within the restaurant.</li><li>Audits activities to ensure conformance with the Company, government and accrediting agency standards, regulations, and food handling codes.</li><li>Monitors and maintains accurate store budget and forecast.</li><li>Reviews and monitors operations weekly and monthly to ensure accurate financial performance and brand standards.</li><li>Ensures that the restaurant’s financial performance meets Company forecasts; optimizes financial performance and operational productivity.</li><li>Ensure and coach team members on exceeding guest satisfaction. Treats employees with respect and dignity and regularly recognizes and rewards employees.</li><li>Ensures that all team members are aware of current applicable government regulations.</li><li>Ensures consistent and equitable administration of written guidelines, policies, the Company handbook, procedures, and guidelines to facilitate effective employee relations and support the preferred employer focus.</li><li>Responsible for the coaching, counseling, and progressive discipline of their restaurant’s team members.</li><li>Ensures a safe work environment.</li><li>Maintain adequate staffing needs for their restaurant location and is responsible for the training of subordinate positions.</li><li>Demonstrates flexibility and openness to immediate changes.</li><li>Holds restaurant team accountable for consistently delivering excellent guest service and food quality in adherence with brand systems, procedures, and food safety requirements to provide an incredible guest experience.</li><li>Maintains brand image by ensuring restaurant cleanliness, maintenance, and excellent service.</li><li>Focuses efforts on developing long term sales growth initiatives designed to drive profitable sales growth.</li><li>Considers cost/benefit impact of financial decisions and works to protect the brand.</li></ul>Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Educationand/orExperience: Bachelor’s degree; 1 - 3 years related experience and training; or equivalent combination of education and experience. LanguageSkills: Ability to read, analyze, and interpret general business information, or governmental regulations. Ability to write reports and business correspondence. Ability to effectively present information and respond to questions from groups of managers, team members, and guests.Computer Skills: Basic computer skills and the ability to write business related emails and use programs such as Excel, Word, Microsoft Teams, and Company-related software and programs.MathematicalSkills: Ability to calculate figures and amounts such as discounts, proportions, and percentages. ReasoningAbility: Ability to solve problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to identify and utilize Company resources for assistance. PhysicalDemands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
While performing the duties of this Job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; talk or hear; and taste or smell. The employee is frequently required to reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, tasks, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to modify essential functions of the job, or to require that other or different tasks be performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs, or technical developments).We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Pepperjax Grill

PepperJax Grill General Manager - St. Joseph

Analysis Skills

Automotive Sales

Background Investigation

Brand Marketing (Branding)

Budgeting

Business Skills

Business Support

Business Writing

Computer Skills

Concrete

Corporate Policies

Customer Service Evaluation

Employee Relations

Fast Food

Finance

Financial Operations

Food Safety

Forecasting

Government

Government Regulations

Interpersonal Skills

Leadership

Life Insurance

Maintain Compliance

Maintenance Services

Microsoft Excel

Microsoft Product Family

Microsoft Word

Operating Systems

Operational Audit

Operations Management

Organizational Skills

Performance Tuning/Optimization

Physical Demands

Presentation/Verbal Skills

Profit & Loss

Regulations

Reimbursement

Reporting Skills

Restaurant

Revenue Growth

Safety Process

Safety Training

Safety/Work Safety

Sales

Schedule Development

Service Delivery

Staff Requirements

Team Building

Team Lead/Manager

Training/Teaching

Waitressing

Writing Skills

clearcompany

Lead and supervise the retail job training program; oversee the development of the curriculum; recruit volunteers to assist; and mentor students. staff for adherence to policies and procedures; • Conduct regularly scheduled communication with staff /volunteers to provide direction, guidance.

Job Title: PROGRAM MANAGER- Day Program 
Department: Day Program 
Reports To: Director of Day Services 
FLSA: Exempt 
SUMMARY 
The Program Manager coordinates supports for people attending/change to day service. He/she manages 
a caseload and monitors for program quality, client and family satisfaction, fiscal responsibility, and 
compliance with funding source and accreditation standards. 
BASIC FUNCTIONS AND GENERAL RESPONSIBILITIES: 
• Designing, implementing, coordinating, supervising and evaluating programs for all assigned 
people supported by Life Unlimited My Day Program. 
• Assuring the quality of habilitative support services at Day Program. 
• Participating in workshops and training conferences to enhance personal growth and 
development. 
• Develop ISP goals in a timely manner based on input from the person supported, My Day staff, 
family, other staff, and personal observations. 
• Facilitate the Individual Support Plan (ISP) meeting, with Support Coordinator, according to the 
desires of the person supported and guardian, when applicable. 
• Provide support staff with sufficient information, training support for delegated tasks- RN 
(Oversight), external resources, training, plan information, and other requirements for the 
successful implementation of each program. 
• Submit required forms/summaries and monitor program entries in Therap as needed, so they are 
correct and complete. Forms/summaries include, but not limited to, event reports and monthly 
summaries to analyze ISP outcome data. 
• Participate in ongoing group and individualized support staff training, evaluation, and 
development. 
• Maintain familiarity with and follow Life Unlimited policies and procedures. 
• Enhance public relations, as requested, for Life Unlimited, including representing the agency at 
community meetings, conferences, and meetings with other agencies, as needed. 
• Maintain program records. 
• Demonstrate ability to relate effectively with co-workers and guardians; give and receive 
feedback in a positive, supportive manner. 
• Safeguard confidentiality, privacy, dignity, safety, health, and the civil rights of the people we 
support and our co-workers. Accomplish this through education, monitoring, and evaluation of 
services, staff, and programs. 
• Communicate directly and clearly in verbal and written form. 
• Show initiative and creativity in problem solving. 
• Carry a phone to respond to program situations during the regular work schedule and after hours 
for emergencies. 
• Participate in on-call rotation for morning staffing support. 
• Actively attend and participate in QA, Health Team and Administrative Team, as well as any 
other required meetings. 
• The ability to effectively and efficiently use computers or mobile devices to input, access, 
modify, or output information. This includes the ability to quickly access, store and retrieve 
data. 
• Other duties as assigned. 
Staff Management 
• Supervise volunteers and community service volunteers; monitor work performance and provide 
ongoing feedback to improve productivity and employee job satisfaction. 
• Provide inspirational leadership to staff and volunteers, setting operational performance standards 
and offering training. 
• Engage in progressive discipline procedures when needed; write performance improvement plans 
that put corrective action in place to ensure staff is in compliance when necessary. 
• Conduct investigations should allegations of misconduct arise, 
• Maintain confidentiality regarding all personnel matters. 
• Develop schedules for paid staff and volunteers to ensure appropriate levels of staff and volunteer 
coverage to both reach the store’s financial goals and be able to provide excellent customer service. 
• Lead and supervise the retail job training program; oversee the development of the curriculum; 
recruit volunteers to assist; and mentor students. 
• Maintain current knowledge of agency policies and procedures as they relate to personnel; monitor 
staff for adherence to policies and procedures; 
• Conduct regularly scheduled communication with staff /volunteers to provide direction, guidance 
and oversight to personnel. Host staff/volunteer meetings as needed to share information and engage 
in team building. 
• Provide timely direction and feedback to appropriate authorities 
• All Other Duties as Assigned 
Working Conditions 
Office/home environment with noises from those we support, appliances, and telephones. May be 
exposed to bloodborne pathogens and/or infectious diseases. 
QUALIFICATIONS 
• Bachelor’s Degree in position related field or eight years related experience. 
• Must obtain and maintain training and certification in all required areas such as 
Abuse/Neglect, CPR, First Aid, Level I Medication Administration and Positive Behavior 
Supports. 
• Minimum of one year supervisory experience with individuals with developmental 
disabilities. 
• Ability to develop, implement, and evaluate treatment plans. 
• Must be at least 18 years of age. 
• Must have reliable personal vehicle for transporting clients. 
• Must obtain a Class E driver’s license during new hire orientation– must carry minimum 
coverage applicable by law for auto insurance 
• Must Receive Seasonal Flu Vaccination 
Equal Opportunity Employer

Quality Director Jobs in Saint Joseph, MO

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Quality Director Jobs in Saint Joseph, MO

Assistant Director of Food Quality Chick fil A

PepperJax Grill General Manager - St. Joseph Pepperjax Grill

Program Manager-MYDAY-NWMO Life Unlimited

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