Travel Project Manager - Mission Critical STO Building GroupTravel Project Manager - Mission CriticalTulsa, OKHeadquartered in Salt Lake City, Utah, Layton operates from 16 strategic offices across the United States, employing more than 1,500 construction professionals who serve diverse markets including healthcare, education, commercial office, industrial, hospitality, and multi-unit residential. Founded on the core values of honesty, unity, safety, and quality, Layton has built a reputation for excellence in complex project delivery while maintaining strong partnerships with clients, architects, and trade partners nationwide.
Traveling Cost Manager - Mission Critical Layton Construction Co LLCTraveling Cost Manager - Mission CriticalTulsa, OKHeadquartered in Salt Lake City, Utah, Layton operates from 16 strategic offices across the United States, employing more than 1,500 construction professionals who serve diverse markets including healthcare, education, commercial office, industrial, hospitality, and multi-unit residential. Founded on the core values of honesty, unity, safety, and quality, Layton has built a reputation for excellence in complex project delivery while maintaining strong partnerships with clients, architects, and trade partners nationwide.
Quality Supervisor Kelvion Holding GmbHQuality SupervisorCatoosa, OKTests and inspects products at various stages of production process and compiles and evaluates statistical data to determine and maintain quality and reliability of products by performing the following duties. Responsibilities, as assigned by the Quality Manager, will include planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Manager In Training (Full Time) - Owasso, OK HibbettManager In Training (Full Time) - Owasso, OKOwasso, OklahomaProduce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods. Protect the company’s assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.
Assistant Manager Village Inn Walker GroupAssistant ManagerTulsa, Oklahoma$42,000–$46,000 / yearBenefits Free MealsVacation PayHealth Insurance Paid in Full Dental and Vision InsuranceQuarterly Bonuses Based on Bottom Line Income Compensation: $42,000.00 - $46,000.00 per year Village Inn - Walker Group is a renowned and expansive Restaurant Franchise Hospitality Group with a rich history spanning six decades and three generations of a dedicated family. Focuses on MDCs areas including processes for hiring, training, coaching, and performance reviews along withoperational knowledge, risk management and loss prevention, financial reporting, food and pie management, andsales building.
RN Care Manager Homeless Outreach Team Family & Children's ServiceRN Care Manager Homeless Outreach TeamTulsa, OKThis role provides assessments, direct nursing care, care coordination, and health education while collaborating with interdisciplinary teams and community providers to support continuity of care, recovery, and improved health outcomes. Possession of a medical marijuana license will not excuse you from the testing process or the consequences of testing positive for marijuana per the Family & Children's Services Drug Free Workplace Policy, including possible revocation of a job offer or dismissal from employment.
Audit Manager TalntAudit ManagerTulsa, OklahomaYou'll own key client relationships, lead complex engagements from planning through issuance, develop Seniors and Staff, and work directly with firm leadership on the accounting, reporting, and business issues that matter most to clients. Serve as a primary point of contact for clients, building relationships with CFOs, Controllers, business owners, and senior management.
Senior Manager - Vendor Management Office (VMO) Deloitte Touche Tohmatsu LtdSenior Manager - Vendor Management Office (VMO)Tulsa, OK$113,100–$208,300 / yearAs a VMO leader, you will shape the future of vendor management through ServiceNow-enabled automation, AI-driven insights, and continuous capability evolution, aligning vendor strategy with enterprise priorities. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Justice Project Manager Dewberry Engineers IncJustice Project ManagerTulsa, OK$111,000–$150,000 / yearDewberry is committed to transformative design for restorative outcomes which can be seen through multiple award-winning courthouses, correctional and secure housing and public safety facilities at the state, local and national levels throughout the country. This strategic hire for Dewberry's Architecture Practice is an opportunity for the right individual to leverage their business development, client/project management, and design skills to be an integral component for the office's growth.
Personal Training Manager Undefeated Tribe Operating Company LLCPersonal Training ManagerTulsa, OKPart timeAs the Personal Training Manager at Crunch, you will lead, develop, and support a team of certified Personal Trainers and Personal Training Sales Consultants to deliver exceptional results for our members and drive business performance. You will oversee the CrunchOne Kickoff experience, ensure accurate administration of PT services including client programming, supplements, and progress tracking, and maintain performance data to inform strategic decisions.
Nurse Manager Tulsa Rehabilitation HospitalNurse ManagerTulsa, OklahomaAs the Nurse Manager, you will have the opportunity to provide direct leadership of daily nursing unit operations within an Inpatient Rehabilitation hospital, ensuring safe, efficient, and patient centered care delivery. Clinical Quality and Patient Safety Oversee consistent execution of fall prevention, skin integrity, bowel and bladder programs, medication safety, infection prevention, and patient safety practices.
Oil Change Assistant Manager - Shop#114 - 4502 South Sheridan Road Driven Brands Holdings IncOil Change Assistant Manager - Shop#114 - 4502 South Sheridan RoadTulsa, OKWe're looking for an Assistant Shop Manager who is career-minded, enjoys working with people, takes pride in doing things the right way, and is ready to help lead a fast-paced team. What We're Looking For: Minimum 6 months' customer service experience in a fast-paced service environment delivering consistent and exceptional customer service experience for every customer.
Oil Change Assistant Manager - Shop#225 - 7122 South Memorial Drive Driven Brands Holdings IncOil Change Assistant Manager - Shop#225 - 7122 South Memorial DriveTulsa, OKWe're looking for an Assistant Shop Manager who is career-minded, enjoys working with people, takes pride in doing things the right way, and is ready to help lead a fast-paced team. What We're Looking For: Minimum 6 months' customer service experience in a fast-paced service environment delivering consistent and exceptional customer service experience for every customer.
Oil Change Assistant Manager - Shop#228 - 580 East Kenosha Street Driven Brands Holdings IncOil Change Assistant Manager - Shop#228 - 580 East Kenosha StreetBroken Arrow, OKWe're looking for an Assistant Shop Manager who is career-minded, enjoys working with people, takes pride in doing things the right way, and is ready to help lead a fast-paced team. What We're Looking For: Minimum 6 months' customer service experience in a fast-paced service environment delivering consistent and exceptional customer service experience for every customer.
R&I Cybersecurity & AI Risk Senior Manager PricewaterhouseCoopers LLPR&I Cybersecurity & AI Risk Senior ManagerTulsa, OK$91,000–$321,500 / yearExamples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Craft and convey clear, impactful and engaging messages that tell a holistic story. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy .
Audit Senior Manager, Corporate Audit BOK Financial CorpAudit Senior Manager, Corporate AuditTulsa, OKIn addition to managing audit activities, youll play a key role in developing team members, contributing to department initiatives, supporting ongoing risk assessment activities, and helping evolve how Internal Audit delivers assurance, insight, and value to the organization. The required level of knowledge is normally acquired through a Bachelor's degree in Finance or Accounting and a minimum of 9+ years related experience in a financial institution and a minimum 4 years in a Big 4 or large regional accounting firm specializing in financial institutions.
Business Integrity Trade Compliance Senior Manager PwCBusiness Integrity Trade Compliance Senior ManagerTulsa, OK$91,000–$321,500 / yearWithin our Internal Firm Services practice, you will confirm adherence to regulatory requirements and mitigate risks for clients, offering guidance on compliance strategies and helping clients navigate complex regulatory landscapes. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy .
R&I Independence Technology Team (Itt) Senior Manager PwCR&I Independence Technology Team (Itt) Senior ManagerTulsa, OK$91,000–$321,500 / yearPwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As a Senior Manager in the R&I Independence Technology Team (ITT), you will play a pivotal role in maintaining regulatory compliance and managing risks for clients, providing advice and solutions.
Assistant Produce Manager Restaurant Depot LLCAssistant Produce ManagerTulsa, OK$13.50–$14.18 / hourThis role assists in supervising department staff, maintaining product freshness, and supporting daily operations to drive sales and customer satisfaction. Additional Voluntary Supplemental Benefits (may include life insurance, disability coverage, employee assistance programs, and other optional benefits).
Commercial Construction Project Manager ZeecoCommercial Construction Project ManagerTulsa, OklahomaRequired Qualifications · Education : Bachelor's degree (or equivalent combination of education and professional experience) in Construction Management, Civil Engineering, Architecture, or a related field. Key Responsibilities · Project Planning and Initiation : Assist with development of detailed project plans, including timelines, budgets, resource allocation, and risk assessments.
Training Manager Wealth division GpacTraining Manager Wealth divisionTulsa, OK70000–170000Our client, a respected financial institution, is seeking a Wealth Advisor Hiring Manager to lead and inspire a high-performing team dedicated to growing and managing wealth portfolios. #WealthManagement #FinancialServices #LeadershipOpportunity #HiringNow #TrustAndWealth #FinanceCareers #WealthAdvisor #CareerGrowth.
Engineering Project Manager - Transmission Line Quanta Infrastructure Solutions Group, LLCEngineering Project Manager - Transmission LineTulsa, OklahomaFull timeThe QISG team brings together Engineering, Safety, Quality, Material Procurement, QA/QC, Right-of-Way Acquisition, Scheduling, Environmental Planning, Permitting, Title and Land Management expertise that ensure outstanding results for our clients. The Engineering Project Manager will provide engineering expertise and technical support throughout the project lifecycle and support field operations, customer account management, procurement, and key stakeholder groups within Quanta.
Environmental Safety & Health (ESH) Manager Layton Construction Co LLCEnvironmental Safety & Health (ESH) ManagerTulsa, OKHeadquartered in Salt Lake City, Utah, Layton operates from 16 strategic offices across the United States, employing more than 1,500 construction professionals who serve diverse markets including healthcare, education, commercial office, industrial, hospitality, and multi-unit residential. Founded on the core values of honesty, unity, safety, and quality, Layton has built a reputation for excellence in complex project delivery while maintaining strong partnerships with clients, architects, and trade partners nationwide.
Environmental Safety & Health (ESH) Manager - (U.S. Travel Role) Layton Construction Co LLCEnvironmental Safety & Health (ESH) Manager - (U.S. Travel Role)Tulsa, OKHeadquartered in Salt Lake City, Utah, Layton operates from 16 strategic offices across the United States, employing more than 1,500 construction professionals who serve diverse markets including healthcare, education, commercial office, industrial, hospitality, and multi-unit residential. Founded on the core values of honesty, unity, safety, and quality, Layton has built a reputation for excellence in complex project delivery while maintaining strong partnerships with clients, architects, and trade partners nationwide.
Managed Services Revenue Cycle - Pre Access - Senior Manager PricewaterhouseCoopers LLPManaged Services Revenue Cycle - Pre Access - Senior ManagerTulsa, OK$124,000–$280,000 / yearPwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As a Senior Manager, you will leverage your skills and influence to deliver quality results, motivate and coach teams to solve complex problems, and apply sound judgment to take action or escalate when necessary.
NewAssistant Store Manager Community Choice Financial Family of BrandsAssistant Store ManagerClaremore, OklahomaFull timeOur Purpose: The Community Choice Financial® Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our c ustomers, Team Members, and c ommunities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.
EHS Manager Fortis Construction IncEHS ManagerTulsa, OKAn EHS Manager's day involves promoting, developing, implementing, verifying, and improving risk-reduction through planning, EHS programs, incident reporting, trend analysis, EHS team cohesion, EHS training, craft recognition programs, and improvements in the efforts towards creating a positive safety culture. Collaborate and coordinate with supervisors and other management personnel to implement EHS policies and procedures in compliance with Company policy, customer requirements, and regulatory agencies such as the Department of Transportation, State Worker's Comp, OSHA, EPA, MSHA, and other various state, local, and federal agencies.
Geotechnical Project Manager The Kleinfelder Group IncGeotechnical Project ManagerTulsa, OKFrom earthquake and seismic engineering to the latest trenchless technology methods, Kleinfelder''s Geotechnical Services support the planning, engineering, and construction of complex projects, and our specialists are leading experts in their fields. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, Kleinfelder, and its' subsidiaries and affiliates, explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.
Shop Manager - Woodland Hills Mall See's Candy Shops IncShop Manager - Woodland Hills MallTulsa, OKSee's will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state or federal law (including San Francisco Ordinance #131192 and Los Angeles Municipal Code 189.00). Physical ability to carry out the essential functions of the job, including packing candy, stocking shelves, ringing sales, standing, or walking the entire shift and lifting up to 25 pounds frequently.
Manager In Training (Full Time) - Owasso, OK Hibbett IncManager In Training (Full Time) - Owasso, OKOwasso, OKProduce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods. Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.
Assistant Studio Manager OrangetheoryAssistant Studio ManagerTulsa, OklahomaThis role serves as a key point of contact for both prospective and current members, confidently representing the brand, sharing the studio story, and driving membership sales and retention through strong relationship-building. We will work to create a sustainable culture that supports a healthy space for learning and growing, valuing and empowering every employee, inspiring a diverse franchise network, and uplifting the members and communities we serve.
Manager - Production LMI Aerospace IncManager - ProductionTulsa, OKEncourages subordinates to strive for operational excellence by continually challenging old methods or ways of thinking and taking responsible risks to maximize results; serves as a role model in innovative thinking and process improvement. Sonaca North America does not ask for any financial commitments from candidates as a pre-employment requirement and will always require candidates to formally apply for positions via the Careers Page or job postings.
Project Manager Flintco, LLCProject ManagerTulsa, OKPart timeWhile performing the duties of this position in the fabrication shop, warehouse, maintenance shop or at a project site, the employee could be regularly exposed to any number of the following, including, but not limited to: moving mechanical parts; moving machinery; high, precarious places (including, but not limited to, being raised several hundred feet in a bucket); close tight quarters; rough and sloped terrain; fumes or airborne particles; drilling and blasting activities; welding activities; toxic or caustic chemicals; the potential of falling rock; and outside weather conditions. Ensure that all required project management/administrative pre-requisites (i.e. cash flow plan, subcontractor lists, manufacturer lists, submittal/procurement logs, etc.) are prepared and submitted to the architect and ensure these plans are properly administered, as in submittals expedited, received, logged and approved.
Assistant Project Manager Flintco, LLCAssistant Project ManagerTulsa, OKPart timeRanked among the largest and safest contractors in the nation, we deliver projects across a wide range of market sectors, including healthcare, education, hospitality, sports, mixed-use/residential, advanced industries, and renewable energy. • Ensure that all required project management/administrative prerequisites (i.e. cash flow plan, subcontractor list, manufacturer list, submittal/procurement logs, etc.) are prepared and submitted to the architect and ensure these.
Digital Program Manager, Principal Helmerich & PayneDigital Program Manager, PrincipalTulsa, OKThe Digital Program Manager, Principal is an integral part of the Platform Engineering Group and will successfully and consistently plan, execute, monitor, and deliver impactful and strategically aligned projects at Helmerich & Payne. The Digital Program Manager, Principal partners with the IT Infrastructure, Engineering, Operations, & Technology teams to determine strategic direction and communicate that to all key stakeholders throughout the project lifecycle.
Telephonic Registered Nurse Case Manager - Optum Care at Home, Remote in Tulsa Metro area UnitedHealth Group IncTelephonic Registered Nurse Case Manager - Optum Care at Home, Remote in Tulsa Metro areaTulsa, OKRemote$60,200–$107,400 / yearThe fraudulent LinkedIn messages and emails, which do not originate from any Executives LinkedIn account or of UnitedHealth Group's email domains, or those of any of its operating divisions, supposedly conducts an interview via a Zoom meeting, offers a work from home job at Optum, emails an application, sends a fake check by next day delivery through USPS and asks recipients to pay a vendor a large dollar amount. \n\n\n\n}","FormTypeId":null,"UrlLanguageCode":null,"PreviewType":0,"DateCreated":"2026-03-13T13:45:42.6045354","DateUpdated":"2026-03-26T16:05:02.1528153"}, "site"); Telephonic Registered Nurse Case Manager - Optum Care at Home, Remote in Tulsa Metro area.
Operations Consulting - Sourcing & Procurement - Coupa - Manager PwCOperations Consulting - Sourcing & Procurement - Coupa - ManagerTulsa, OK$99,000–$232,000 / yearAs an Operations Consulting- Sourcing & Procurement- Coupa- Manager, you will focus on optimizing sourcing and procurement processes to drive cost savings, enhance supplier collaboration, and strengthen supply chain resilience. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy .
Project Manager iMRO Projects Deutsche Lufthansa AGProject Manager iMRO ProjectsTulsa, OKWith its six business units (Maintenance, Overhaul, Component Services, Engine Services, Landing Gear Services, and VIP Services and Innovation) the Lufthansa Technik Group offers its approximate 800 customers worldwide, a complete range of services round about aircraft technology. As the Project Manager iMRO Projects, you will perform the following duties: Independently manage approved iMRO projects including all tasks of the execution phase, e.g.
NewRestaurant and Operations Manager Dave & Buster's Entertainment IncRestaurant and Operations ManagerTulsa, OKLiving our core values along with leading others to do so while collaborating with the management team to achieve high-quality and timely results. You can handle 100K days while walking five miles a shift & working an average of 50-hour work weeks.
Managed Services - Senior Data Engineer - Manager PricewaterhouseCoopers LLPManaged Services - Senior Data Engineer - ManagerTulsa, OK$99,000–$232,000 / yearPreference for at least one of the following fields of study: Computer and Information Science, Computer and Information Science & Accounting, Economics, Economics and Finance, Economics and Finance & Technology, Operations Management/Research, Statistics, Engineering. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy .
Manager, Functional Transformation SAP Deloitte Touche Tohmatsu LtdManager, Functional Transformation SAPTulsa, OK$134,500–$265,100 / yearJoin our team of strategic advisers and architects, differentiated by our industry depth to collaborate with leading solution providers and leverage your experience in strategy, process design, technology enablement, and operational services to enable heart-of-the-business solutions. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Construction Control Representative – Fort Hood Accura EngineeringConstruction Control Representative – Fort HoodTulsa, OklahomaThe Construction Representative serves as the on-site quality assurance representative responsible for monitoring contractor performance, ensuring compliance with contract requirements, verifying construction quality, and supporting successful project delivery from pre-construction through project closeout. Construction Control Representative-Fort Hood ***Work Location: Fort Hood, TX*** Salary: Based on experience and will be discussed with manager in interview REQUIREMENT- Must be a US Citizen and must pass a federal background review and drug screen Position Summary: The Construction Representative will support projects at Fort Hood, TX.
Construction Control Representative – Dyess AFB Accura EngineeringConstruction Control Representative – Dyess AFBTulsa, OklahomaThe Construction Representative serves as the on-site quality assurance representative responsible for monitoring contractor performance, ensuring compliance with contract requirements, verifying construction quality, and supporting successful project delivery from pre-construction through project closeout. Construction Control Representative-Dyess AFB ***Work Location: Dyess AFB, TX*** Salary: Based on experience and will be discussed with manager in interview REQUIREMENT- Must be a US Citizen and must pass a federal background review and drug screen Position Summary: The Construction Representative will support projects at Dyess AFB.
Call Center Manager JT ServicesCall Center ManagerClaremore, OK$45,000–$65,000JT Services is growing fast, and we’re looking for a driven, organized, and people‑focused Call Center Manager to lead our Customer Service Representative (CSR) team. The Call Center Manager oversees daily call center operations, ensuring exceptional customer interactions, strong booking performance, and consistent execution of JT Services’ call processes.
Senior Site Delivery & Infrastructure Manager Manna Drones LimitedSenior Site Delivery & Infrastructure ManagerTulsa, OKThis role owns the end-to-end site delivery process from initial site assessment and lease readiness through construction, utilities, contractor management, commissioning and operational handover. You will be responsible for ensuring sites are delivered safely, efficiently, on budget and on schedule while managing multiple projects simultaneously across different geographies.
Project Manager II | Tulsa AAONProject Manager II | TulsaTulsa, OklahomaRequires a Bachelor’s degree in Supply Chain Management, Industrial Engineering, Business Administration, or a related field; 0–3 years of experience in production planning, project coordination, or manufacturing operations, or equivalent combination of education and experience. . Acting as a key partner to Operations, Supply Chain, and Engineering, this role owns the coordination of planning inputs, tracks performance against plan, and proactively identifies and resolves risks impacting delivery, capacity, and inventory.
Regional Sales Manager -- Oklahoma Region Abbott LaboratoriesRegional Sales Manager -- Oklahoma RegionTulsa, OKRemote$113,300–$226,700 / yearThis role will establish and lead a team of high performing representatives that can execute and achieves our sales plan and goals, provide clear direction and feedback of results achieved, and work closely with the marketing teams and other sales channels to develop synergistic sales plans. General Medical Devices: Our medical devices help more than 10,000 people have healthier hearts, improve quality of life for thousands of people living with chronic pain and movement disorders, and liberate more than 500,000 people with diabetes from routine ngersticks.
Assistant Project Manager Crossland Construction Company IncAssistant Project ManagerTulsa, OKOversees construction projects from start to finish using the Crossland Heavy pre-planning guide to start each project and developing a Master Project Schedule that is updated monthly and communicated to all subcontractors, suppliers, owners, architects and field personnel. About the Role: The position is responsible for managing daily activities and issues related to completing a construction project, including overall project planning, scheduling, project cost accounting, quality control, contract administration, safety management, labor and equipment resources, and owner and architect relationships.
Assistant Produce Manager Brookshire'sAssistant Produce ManagerTulsa, OklahomaBased in Tyler, Texas, BGC is home to five unique banners—Brookshire's Grocery Company, Super 1 Foods, Spring Market, Fresh by Brookshire's, and Reasor's—operating over 215 + stores across Texas, Louisiana, Arkansas, and Oklahoma. Must be attentive to potential hazards and remedy or place appropriate warning signs or devices around or near the hazard as soon as is reasonably possible.
Market Manager Brookshire'sMarket ManagerOwasso, OklahomaBased in Tyler, Texas, BGC is home to five unique banners—Brookshire's Grocery Company, Super 1 Foods, Spring Market, Fresh by Brookshire's, and Reasor's—operating over 215 + stores across Texas, Louisiana, Arkansas, and Oklahoma. Carries out management responsibilities including interviewing, hiring, training and developing partners; planning, assigning, and directing work; appraising performance, rewarding and disciplining partners; and scheduling, addressing complaints, and resolving problems.