Main Duties • Project Manage client onboarding and initiatives to drive digital supply chain process improvements to successfully and rapidly deploy scalable, end-to-end content fulfillment automation solutions to Deluxe's Localization and Fulfillment platforms, including ONE and Sfera • Lead end-to-end delivery of technical projects, applying appropriate project management methodologies, lifecycle frameworks, and tools to ensure projects are delivered on time, within scope, and aligned with business objectives • Partner with cross-functional stakeholders to manage planning, execution, risk, and communication, ensuring transparency, accountability, and successful outcomes • Define requirements and scope system functionality to enable end to end automation • Maintain existing customer relationships, escalated needs and functionality requirements • Define, prioritize, and clarify requirement user needs; working with others to understand use cases, features, return on investment metrics and overall product goals • Create and/or perform product demos and evangelize across other teams as needed • Stay in sync with overall company product strategy • Provide feedback and suggestions for improved customer satisfaction, process improvements and system enhancements. EBU STL, DFXP, TTML, SCC, IMSC, PAC, 890, XML) for OTT, Broadcast, Theatrical and Home Entertainment a plus • Ability to thoroughly understand complex business and technical issues and influence decision making at all levels of the organization without formal reporting structure authority - strong technical background a plus • Excellent teamwork, written and verbal communication skills.