Manager, Maintenance & Facilities VulcanForms IncManager, Maintenance & FacilitiesMA$116,000–$159,872 / yearThis role leads the preventive maintenance program, supervises internal staff and external vendors, and manages service contracts, projects, and budgets to ensure quality and cost control. Founded in 2015 to develop the worlds first industrially scalable laser metal additive manufacturing solution, VulcanForms is reshaping how the world manufactures critical products.
NewSupply Chain Manager GlobalchannelmanagementSupply Chain ManagerLeominster, MassachusettsSupply Chain Manager duties: Oversee shipping, receiving, and stockroom operations to ensure safe, efficient, and accurate handling of materials. Monitor and adjust safety stock levels based on usage trends, and maintain appropriate inventory levels to support just-in-time practices.
Test Manager McBrideTest ManagerBedford, MassachusettsAs part of the International Airborne Battle Management Command and Control Division (AFLCMC/WIW), the selected candidate will provide acquisition, engineering, logistics, cybersecurity, test, or program management support, as applicable to their assigned role, ensuring successful execution of FMS efforts while supporting cost, schedule, performance, and mission objectives for a key international partner. The Air Force Program Executive Office for Intelligence, Surveillance, Reconnaissance and Special Operations (PEO ISR SOF) manages the modernization, development, testing, production, fielding, and sustainment of over 200 programs supporting the United States Air Force and allied partners worldwide.
Senior FMS Program Manager McBrideSenior FMS Program ManagerHanscom Afb, MassachusettsThe Air Force Program Execution Office for PEO Electronic Systems (AFPEO/HB) has the collective Air Force Materiel Command (AFMC) mission responsibility to manage and execute the modernization, development, testing, production, fielding, and sustainment of the PEO Command and Control portfolio, which includes over 130 programs for the United States Air Force (USAF) and foreign allies. Prepare and support Program Office meetings and activities including internal government meetings, case meetings, design reviews, Program Assessment Reviews (PARs), Interface Control Working Groups (ICWG), Technical Interchange Meetings, and case reviews.
Senior Program Manager Apogee Engineering LLCSenior Program ManagerMA$145,000–$155,000 / yearApogee has an exciting opportunity for a Senior Program Manager providing support to the Program Executive Office for Nuclear Command, Control, Communications Common Very Low Frequency (VLF) Receiver (CVR) Increment 2 via the Nuclear Networks Division (NCN). The NC3 Directorate's mission is to provide support to the Program Executive Office (PEO), the Deputy Director, Deputy AFPEO NC3, and staff for acquisition and administrative control of all NC divisions, branches, and programs.
Retail Manager Savers Value Village IncRetail ManagerWorcester, MA$17.10–$28.04 / hourWe purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. Our training department/Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives.
NewSales Manager - Residential Remodeling & Home Improvement Tom Curren CompaniesSales Manager - Residential Remodeling & Home ImprovementAuburndale, MA$100,000–$130,000 / yearSales Leadership & Coaching : Guide and inspire a team of residential sales reps, focusing on improving coaching, increasing average deal size, and building a more scaleable sales process. CRM Discipline & Pipeline Management : Ensure the team effectively uses CRM tools for tracking sales activity, maintaining accurate records, and improving pipeline management.
Assistant Kitchen Manager Texas RoadhouseAssistant Kitchen ManagerWalpole, MassachusettsAt Texas Roadhouse we have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities. We offer a comprehensive total rewards package after 30 days of employment to Restaurant Managers that meet our benefit eligibility requirements.
Chef Manager NexDine LLCChef ManagerWestborough, MA$65,000–$70,000 / yearWho We Are: NEXDINE Hospitality's family of brands provides dining, hospitality, fitness center and facility management services to businesses, independent schools, higher education, senior living, and hospitals nationwide. Determine production schedules and staff requirements necessary to ensure timely delivery of services, including all essential functions of payroll processing.
Regional COMSEC Manager -Marlborough, MA RTXRegional COMSEC Manager -Marlborough, MAMassachusettsOversee management and compliance for COMSEC accounts over a large geographical are, lead a team of COMSEC professionals, Prepare shipment, order, receipt, and maintenance of COMSEC equipment and encryption key, track supersession dates, Submit accurate and timely NSA accounting reports, Perform software upgrades to encryptors, Secure telephone equipment, fill devices, and other COMSEC equipment; Complete endorsements of AEHF products, Conduct/reconcile COMSEC inventories, compliance validations, and incident reporting and investigation. The selected candidate will work directly with government representatives, program engineers and the National Security Agency (NSA) to identify the proper application of cryptographic key, validate COMSEC requirements; and support multiple U.S. Government contracts and Foreign Military Sales through the gate process with planning, scheduling, and arranging program specific COMSEC support ensuring COMSEC equipment reliability and availability.
Senior Manager - Engineering, VP State StreetSenior Manager - Engineering, VPMassachusettsThe Senior Manager, Engineering leads multiple engineering Scrum teams through direct management of Team Leads and is responsible for delivering high‑quality, scalable software solutions aligned with business and strategic objectives. This role bridges hands‑on execution and strategic leadership, providing technical oversight, people leadership, and operational excellence while partnering closely with Product Management, Architecture, and Client Services.
Senior Project Manager - Pharmaceuticals MEI Rigging & Crating, LLCSenior Project Manager - PharmaceuticalsSouthbridge, MAPosition Summary: The Senior Project Manager - Pharmaceuticals is responsible for assigned project work (could be singular project or multiple projects) and all activities associated with the assigned project(s) including oversight of MEI field teams, and the coordination of all things related to the project(s) from the quoting phase to actual onsite management through the final close out of the project. Proven track record supporting projects delivered under EPCM (Engineer-Procure-Construct-Manage-Validate) and IPD (Integrated Project Delivery) models in collaboration with end users and prime contractors.
Manager of Factory Integration Engineering VulcanFormsManager of Factory Integration EngineeringDevensSuccess in this position means successfully guiding engineers through complex technical challenges, fostering their career growth, and acting as a key partner to company executives and cross-functional teams to turn ambitious automation concepts into seamless factory realities. Strategic Planning: Create alignment between various factories and company strategy, ensuring factories will be ready for new product when needed and that factory capacity constraints are known and addressed proactively.
NewProject Manager - Residential Construction (Carpentry Focus) Tom Curren CompaniesProject Manager - Residential Construction (Carpentry Focus)Auburndale, MA$85,000–$110,000 / yearThe Project Manager oversees residential carpentry and painting projects by coordinating subcontracted crews, validating scope, managing timelines, controlling costs, and ensuring customer satisfaction from project kickoff through final payment. This role serves as the primary owner of the client experience and subcontractor relationship during production and works closely with sales, design, and resource planning teams to ensure projects are delivered exactly as promised.
Production Operator-Onsite ELYON International, Inc.Production Operator-OnsiteBedford, MAMaintains records of all daily production activities and pilot runs, meticulously recording data for performance analysis and process improvement purposes, facilitating informed decision-making and continuous refinement of production processes. Suggests and implements improvements aimed at optimizing quality, enhancing productivity, and fostering a positive work environment, contributing to overall operational excellence and continuous improvement initiatives.
Senior Manager, Hris Cognex CorporationSenior Manager, HrisNatick, MAVendor Management ensuring strong relationships with service providers, contract negotiation, and monitoring vendor service delivery and performance to ensure they are meeting organizational needs. We are deeply committed to fostering an inclusive and equitable work environment, guided by our "Work Hard, Play Hard, Move Fast" culture, which celebrates employee innovation, determination, and dedication in a dynamic, fun, and distinctive atmosphere.
Project / Program Manager (Atmospheric Solutions) Brooks Automation US LLCProject / Program Manager (Atmospheric Solutions)Chelmsford, MA$105,593.46–$142,861.74 / yearBrooks is a leading provider of automation solutions with over 40 years of experience in the semiconductor industry, offering precision robotics, integrated automation systems, and contamination control solutions that empower chip manufacturers worldwide. As part of our Atmospheric Solutions Program Excellence team, this position is responsible for leading the initial production and customizable designs for a new semiconductor automation platform for multiple global customers.
Manager, Production Planning Waters CorporationManager, Production PlanningMilford, MACreate and manage a comprehensive rough-cut capacity model, balancing plant utilization, cost efficiency, and inventory levels, with an emphasis on optimizing production sequences and achieving consensus between production, planning, and engineering teams. • Develop and enforce robust processes and procedures for executing the master production schedule (MPS) and material requirements planning (MRP) utilizing SAP APO (Advanced Planner and Optimizer), mitigating roadblocks during site planning meetings.
Production Supervisor - Chemical - Mansfield, MA Michael Page USAProduction Supervisor - Chemical - Mansfield, MAMansfield, MA$100,000–$120,000 / yearFull timeThe Chemical Production Supervisor is responsible for leading daily manufacturing operations, developing production personnel, and ensuring safe and efficient chemical processing activities across multiple shifts. The Chemical Production Supervisor will report into the Operations Manager and be responsible for: Lead and supervise multi-shift chemical manufacturing operations.
Chemical Production Supervisor | Precious Metals Michael Page USAChemical Production Supervisor | Precious MetalsMansfield, MA$100,000–$115,000 / yearFull timeThis global manufacturer specializes in the production and refining of precious metal products, advanced chemical compounds, and value-added materials serving industries such as electronics, medical devices, aerospace, automotive, and industrial manufacturing. The ideal candidate will be a hands-on leader with strong chemical processing knowledge, experience managing production teams, and a commitment to operational excellence, safety, and continuous improvement.
Construction Manager - Residential - Carlisle, MA Michael Page USAConstruction Manager - Residential - Carlisle, MAActon, MA$125,000–$150,000 / yearFull timeEnforce safety compliance and uphold a secure, organized jobsite, Serve as the primary on-site representative, building strong client relationships and delivering a best-in-class customer experience. Our client is a highly respected residential construction firm known for delivering architecturally significant custom homes, major renovations, and historic restorations.
Manufacturing Engineering Manager - Boylston, MA Michael Page USAManufacturing Engineering Manager - Boylston, MABoylston, MA$140,000–$160,000 / yearFull timeThis leadership position offers the opportunity to drive process improvements, develop new products, optimize tooling and production performance, and mentor a talented engineering team. This is an excellent opportunity for an engineering leader looking to join a stable and growing manufacturing organization where technical expertise, innovation, and leadership are highly valued.
Engineering Manager - Precision Machining - Bellingham, MA Michael Page USAEngineering Manager - Precision Machining - Bellingham, MABellingham, MA$125,000–$145,000 / yearFull timeThe Engineering Manager will provide strategic and hands-on leadership for Engineering, Estimating, and Quality within a rapidly growing precision machining business serving aerospace, defense, medical, and other highly regulated industries. My client is a growing precision machining manufacturer producing complex, mission-critical components for leading OEMs across the defense, medical, and high-tech sectors.
Engineering Manager - Southbridge, MA Michael Page USAEngineering Manager - Southbridge, MASouthbridge, MA$120,000–$145,000 / yearFull timeOur client is an established and expanding precision manufacturing organization specializing in the production of complex, high-specification components for globally recognized customers operating in demanding and highly regulated markets. An exciting opportunity for an Engineering Manager to lead engineering, estimating, and quality functions within a growing precision machining manufacturer serving highly technical industries.
Chemical Supervisor - Foxborough, MA Michael Page USAChemical Supervisor - Foxborough, MAFoxborough, MA$110,000–$115,000 / yearFull timeAn excellent opportunity for an experienced Production Supervisor to oversee a multi-shift chemical manufacturing operation, ensuring safe, efficient, and high-quality production. With ongoing investment in people, technology, and operational improvements, this company offers long-term career stability and opportunities for professional growth within an essential manufacturing sector.
Industrial - Engineering Manager - Auburn, MA Michael Page USAIndustrial - Engineering Manager - Auburn, MAAuburn, MA$140,000–$160,000 / yearFull timeThis leadership position will serve as a key technical resource across the organization, partnering closely with Operations, Quality, Tooling, and Commercial teams to deliver innovative manufacturing solutions and support continued business growth. Our client is seeking an experienced Manufacturing Engineering Manager to oversee engineering operations supporting product development, manufacturing efficiency, quality improvements, and cost reduction initiatives.
NewSr. Project Manager - Ground up Public/Private up to $50M Michael Page USASr. Project Manager - Ground up Public/Private up to $50MMansfield, MA$150,000–$190,000 / yearFull timeConstruction Project Manager to join one of Southern, MA's top rated General Contractors working on ground up and interiors healthcare, civil, multifamily, and public projects throughout MA, Cape Cod & the Islands on projects up to $50M! Manage financial aspects of contracts (fee payment, rental equipment, income/expenses, etc.) to protect company's interest and simultaneously maintain good relationship with client and Architect.
NewField & Shop Manager - Direct all Self-Perform capabilities Michael Page USAField & Shop Manager - Direct all Self-Perform capabilitiesMansfield, MA$120,000–$160,000 / yearFull timeOur Client is seeking an experienced Field & Shop Manager to oversee self-performed construction operations, field crews, equipment resources, and shop functions across multiple active commercial projects throughout Southern New England. With a diverse portfolio spanning institutional, healthcare, commercial, multifamily, transportation, and specialty projects, the organization offers employees long-term stability, career advancement opportunities, and exposure to impactful construction work across the region.
Production Supervisor - Plainville, MA Michael Page USAProduction Supervisor - Plainville, MAPlainville, MA$110,000–$115,000 / yearFull timeOur client is a respected manufacturer operating within a highly regulated industrial environment, supplying specialized chemical products to a diverse customer base. The Production Supervisor will: Lead and oversee daily operations across a multi-shift chemical production facility.
NewProduction Manager (Operations Management) CK Hutchison Holdings LtdProduction Manager (Operations Management)Worcester, MA$48,750–$70,000 / yearWe purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. Will occasionally be exposed to hazardous machinery (compactor, baler, Big Joe), solvents (cleaners, detergents), radiation (Microwave in break room), continuously exposed to dust and frequently exposed to temperature fluctuations.
NewSavers / Value Village Careers - Production Manager (Operations Management) Savers Thrifts StoresSavers / Value Village Careers - Production Manager (Operations Management)Worcester, MA$48,750–$70,000 / yearWe purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. Ensure the store puts out the right items at the right price and at the right time through accurate pricing, shop-able racks, full merchandise utilization, seasonal backstock, efficient workflow and productive work pace.
NewProduction Manager (Operations Management) Savers / Value VillageProduction Manager (Operations Management)Worcester, MA$48,750–$70,000 / yearWe purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. Will occasionally be exposed to hazardous machinery (compactor, baler, Big Joe), solvents (cleaners, detergents), radiation (Microwave in break room), continuously exposed to dust and frequently exposed to temperature fluctuations.
Landscape Production Manager Mariani Premier GroupLandscape Production ManagerMassachusettsEnsure proper scheduling of all crews for all functions including considerations for hours, geographic location, travel times, job types, customer preferences, equipment availability, and crew capabilities. The Production Manager will also closely collaborate with shared services providing oversight and coordination for lawn care, plant health care, tree care, and construction.
KITCHEN PRODUCTION MANAGER - Babson College - Babson Park, MA Compass Group North AmericaKITCHEN PRODUCTION MANAGER - Babson College - Babson Park, MAMA$75,000–$80,000 / yearThree years of culinary management experience in contract foodservice, fine dining setting, or restaurant with inventory and purchasing knowledge and control. Extensive knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation.
Production Manager Nova Talent SolutionsProduction ManagerAyer, MassachusettsThis role is ideal for a hands-on leader with experience in food or beverage manufacturing who can foster team development, implement continuous improvement initiatives, and ensure operational excellence. A leading manufacturing organization is seeking a Production Manager to oversee production operations and drive performance across safety, quality, productivity, and cost.
Sales Executive - Employee Benefits World Insurance Associates LLCSales Executive - Employee BenefitsClinton Twp, MI$60,000–$200,000 / yearFull timeWorld Insurance Associates (“World”) is a unique financial services organization with a global network of brokers and specialists who empower people to make informed decisions to improve their risk management outcomes, modernize their benefits programs, and help them achieve their long-term financial goals. Leveraging World’s expansive platform, you’ll help clients design competitive benefits programs while uncovering opportunities to deliver additional value through commercial insurance, personal insurance, retirement plans, payroll, and HR solutions.
Production Manager - Boston CarvanaProduction Manager - BostonFramingham, MARequires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance. To make sure our car’s are infirst-rate condition, we’ve built multiple vehicle Reconditioning Centers around the country, where our cars are inspected, perfected, and photographed before reaching the Carvana website.
Seasonal Color Field Production Manager Mariani Premier GroupSeasonal Color Field Production ManagerMassachusettsThe Seasonal Color manager is a highly skilled professional in the practice of the design and management of all annual color/ holiday décor displays in an extremely high-end residential market. This employer participates in E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.
Production Manager- Milford Legal Sea Foods LLCProduction Manager- MilfordMilford, MAResponsible for constantly obtaining the "best business practices" of other food processing organizations, through various periodicals, networking practices and/or visits to similar food production operations. DUTIES & RESPONSIBILITIES: Develops and implements programs and procedures to maximize production, minimize waste, increase capacity and efficiencies, and maintain product quality and integrity.
Manager, Production Planning TA Instruments IncManager, Production PlanningMilford, MACreate and manage a comprehensive rough-cut capacity model, balancing plant utilization, cost efficiency, and inventory levels, with an emphasis on optimizing production sequences and achieving consensus between production, planning, and engineering teams. Develop and enforce robust processes and procedures for executing the master production schedule (MPS) and material requirements planning (MRP) utilizing SAP APO (Advanced Planner and Optimizer), mitigating roadblocks during site planning meetings.
Sr. Production Supervisor - 2nd shift Cirtec Medical Corp.Sr. Production Supervisor - 2nd shiftLowell, MA$70,000–$114,000 / yearFull timeOperating under strict ISO 13485 and FDA regulations, this role supports the Production Manager by executing production plans for cutting-edge thin-film and microelectronics products and by leading operators and technicians performing intricate manual assembly, precision machine operation, and rigorous quality inspection. This position uses Lean Manufacturing principles, key performance indicators (KPIs), and visual factory management tools to monitor daily performance, identify and escalate barriers, support continuous improvement, and ensure assigned production areas maintain world-class Good Manufacturing Practices (GMPs).
Supervisor II, Electrode Production Zoll Medical CorpSupervisor II, Electrode ProductionPawtucket, RIRemote$81,900–$122,800 / yearResponsible for providing supervision and direction to employees of a large department (over 50 employees) and/or guidance and support to peers and group leaders in similar or other departments in the areas of attainment of production goals, safety, training, employee relations, quality and housekeeping issues. The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally.
Production Staff and Non-CDL Driver George Howell Coffee CompanyProduction Staff and Non-CDL DriverActon, MassachusettsPhysical Requirement : bending; stooping; light, moderate and heavy lifting/carrying; as well as lifting and pushing 150lbs waist high, assisted; reaching above shoulder; ability to do a repetitive motion; and the ability to stand and walk for most of the day. Valid driving license, ability to pass DMV driving review and acceptance by our insurance carrier to drive our company vehicles.
Irrigation Manager Mariani Premier GroupIrrigation ManagerMassachusettsProject manager is responsible for obtaining and communicating required information to completing the job, before installation, i.e. job sequencing, well vs domestic supply, point of connection, power, clock location, clock type, special request, temp. The IM leads crews and assures that all irrigation installations and designs meet and/or exceed the company expectations, through proper scheduling of materials, deliveries, crews, and coordination with softscape manager.
Supervisor, Production Operations Weekend Days VulcanForms IncSupervisor, Production Operations Weekend DaysMA$78,500–$101,000 / yearFounded in 2015 to develop the world's first industrially scalable laser metal additive manufacturing solution, VulcanForms is reshaping how the world manufactures critical products. We build and operate advanced digital infrastructure that enables innovation, accelerates growth, and supports sustainability across aerospace, defense, medical, and other essential industries.
Supply Chain Planner & Production Scheduler Ajinomoto Cambrooke, Inc.Supply Chain Planner & Production SchedulerAyer, MassachusettsFull timeThis position is responsible for translating confirmed production needs into material requirements through MRP processes, creating and maintaining efficient weekly and daily production schedules, and aligning ingredient deliveries with manufacturing runs to minimize downtime, changeover waste, and scrap. By closely monitoring inventory levels, resolving supply disruptions with alternative sourcing or schedule adjustments, and maintaining full traceability for food-safety compliance, the role directly safeguards on-time production delivery while optimizing costs and operational efficiency in a fast-paced manufacturing environment.
Supply Chain Planner & Production Scheduler Ajinomoto Health & Nutrition North America, Inc.Supply Chain Planner & Production SchedulerAyer, MassachusettsFull timeThis position is responsible for translating confirmed production needs into material requirements through MRP processes, creating and maintaining efficient weekly and daily production schedules, and aligning ingredient deliveries with manufacturing runs to minimize downtime, changeover waste, and scrap. By closely monitoring inventory levels, resolving supply disruptions with alternative sourcing or schedule adjustments, and maintaining full traceability for food-safety compliance, the role directly safeguards on-time production delivery while optimizing costs and operational efficiency in a fast-paced manufacturing environment.
Production Control Assistant Sr Lockheed Martin CorpProduction Control Assistant SrChelmsford, MA$35,300–$62,215 / yearPay Rate: The annual base salary range for this position in California, Massachusetts, and New York (excluding most major metropolitan areas), Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, Vermont, Washington or Washington DC is $35,300 - $62,215. (Washington state applicants only) Non-represented full-time employees: accrue at least 10 hours per month of Paid Time Off (PTO) to be used for incidental absences and other reasons; receive at least 90 hours for holidays.
Production Technician II Surterra Holdings IncProduction Technician IIFranklin, MAWe embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique. Our Mission - how we will do this - is to build a leading, global well-being company through the best talent, our values, trusted and recognized brands, science and technology-based innovation, and a relentless focus on execution and continuous improvement.
Media Production Specialist Aquila Technology CorpMedia Production SpecialistLexington, MARemoteMust Have: 10 years Prepare and Produce Electronic Media 10 years Presentation Design, Poster Design, Document Design, Technical Illustrations, and Photo Manipulation 10 years Delivering training content to stakeholders/users 3 years Experience creating training materials on Aras Innovator software 3 years Experience working within prototyping environments 3 years Familiarity w/R&D/STEM content 10 years Hands-on experience working with audiovisual media and hardware 10 years Maintains training documents, training data and training environments 3 years Training staff on how to use the ARAS Innovator software 10 years Work with stakeholders to create training strategy and validate training content Time Management 10 years Adobe Creative Suite (Illustrator, Photoshop, and InDesign) 10 years Microsoft Office Suite (Word, Excel, PowerPoint, Visio, Outlook) 3 years ARAS Innovator 10 years Video Creation and Editing Nice to Have: Bachelor's Degree Major in Engineering Major in Mechanical Engineering Major in System Engineering Test Management Tools (Ex. Jira) Roles and Responsibilities Create training materials in various media formats Identifies training needs and priorities Works closely with the engineering and fabrication community to develop outreach programs Works with the design, process and end user SME's to validate content development Consults with program teams as needed for feedback Maintains training documents Maintains training data and environment Supports the user community to ensure the tools are being used effectively Develops and maintains communication channels with PLM users and development team Feeds back user comments and ideas to the development team Maintains a detailed knowledge of support required by users for a primary functional area and provides support for other functional business areas.