NewTreasury Management Product Manager Rockland TrustTreasury Management Product ManagerBrockton, MAThis role partners closely with Treasury Sales, Operations, Technology, and Risk teams to drive product performance, vendor management, continuous enhancement, and day-to-day support of treasury solutions that support client needs and generate sustainable fee income. Support the growth and profitability of the Treasury Management product portfolio by identifying opportunities to increase product adoption, supporting pricing strategies, and improve overall revenue performance.
Sign Shop Production Manager Roadsafe Traffic SystemsSign Shop Production ManagerAvon, MA$80,000–$83,000 / yearThis position oversees production workflow, supervises sign shop personnel, manages inventory, coordinates customer orders and installation schedules, and provides exceptional customer service while supporting inside sales activities. Position Summary The Sign Shop Production Manager is responsible for leading the daily operations of the sign production facility, ensuring high-quality products are delivered safely, efficiently, and on schedule.
Managing Director, Business Banking Relationship Manager Webster BankManaging Director, Business Banking Relationship ManagerBrockton, MA$120,000–$160,000 / yearProven relationship management skills with demonstrated capabilities, in managing and growing a sales pipeline, fostering COI relationships & referral sources, and developing new business relationships. Experience in business/commercial credit, financial analysis techniques & lending policy, with ability to independently package and present credit deals to segment leadership & credit team up to $2MM Total Credit Exposure.
Engineering Manager in Exeter, RI Michael Page USAEngineering Manager in Exeter, RIExeter, RI$140,000–$160,000 / yearFull timeThe organization is known for its commitment to innovation, operational excellence, product quality, and continuous improvement, supporting technologies that play a critical role in modern electronics, artificial intelligence, automotive applications, and digital infrastructure. With manufacturing and research facilities across the United States and a strong international presence, the company offers employees the opportunity to work in a collaborative environment where technical expertise, safety, and innovation are highly valued.
Engineering Manager - Materials - Rhode Island Michael Page USAEngineering Manager - Materials - Rhode IslandNorth Kingstown, RI$140,000–$160,000 / yearFull timeThis role oversees process optimization, troubleshooting, capital projects, and continuous improvement initiatives while partnering closely with Operations, Quality, Supply Chain, and R&D to ensure safe and efficient manufacturing operations. The Engineering Manager provides technical and people leadership for engineering activities supporting the manufacture of high-purity chemical products used in semiconductor applications.
NewCommercial Relationship Manager (C&I Lending) North Easton Savings BankCommercial Relationship Manager (C&I Lending)Easton, MA$119,339.72–$182,987.96 / yearTypical Loan Size: $1M–$10MM Typical Deal Complexity: Moderate to High (C&I, cash flow loans, participations, etc) Portfolio Composition: Mix of lower and middle market C&I Essential Job Responsibilities The essential functions include, but are not limited to the following: Performs any function, within scope of authority and expertise and in conformance with established Bank policies, strategies, and procedures, to provide the highest level of service and responsiveness to the customers served by the Bank. Pursuant to the SAFE Act requirements, all applicants for employment who will be engaged in residential loan mortgage originations (as defined by the SAFE Act) must register with the federal registry system and maintain a status in good standing under the SAFE Act requirements.
Engineering Manager | Chemical - Advanced Materials Michael Page USAEngineering Manager | Chemical - Advanced MaterialsNorth Kingstown, RI$140,000–$160,000 / yearFull timeThe position partners closely with Operations, Quality, Supply Chain, and other cross-functional teams to ensure consistent product quality, regulatory compliance, and operational excellence. These products enable the production of microchips that power technologies such as artificial intelligence, electric vehicles, consumer electronics, and data infrastructure.
NewProject Manager Abridge Info SystemsProject ManagerCranston, RI$75–$80 / hourContractorGeneral Statement of Duties: At a high level of expertise, manage a team to execute complex professional projects to support development of community health networks in rural Rhode Island. Such responsibilities shall be executed with a high degree of independence, in support of the objectives of the Rural Health Transformation Program (RHTP) and related health, including Health Care System Planning (HCSP).
NewLawn & Garden Center General Manager Domina's AgwayLawn & Garden Center General ManagerPortsmouth, RI$58,000–$65,000 / yearIf you're ready to grow your career in a role that values hard work and real results, we invite you to apply and join a team that shares your passion for environmental stewardship and community connection. Join the Domina’s Agway team as a Lawn & Garden Center General Manager, where your leadership makes a tangible impact every day.
Territory Manager AxelonTerritory ManagerProvidence, RI$1 / hourProvide an approved fully insured vehicle, the insurance, fuel, and maintenance, and various technological tools necessary to successfully operate an assigned sales territory, including but not limited to designated mobile devices (tablets, iPad, and phones). Present products and services to existing and prospective customers using sample boards, product demo, and the mobile store.
NewBranch Manager North Easton Savings BankBranch ManagerNorth Easton, MANorth Easton Savings Bank is looking for an experienced Branch Manager to lead branch operations, drive sales growth, develop employees, and deliver an outstanding customer experience in our North Easton, MA branch. This is an excellent opportunity for a banking leader who enjoys coaching teams, building customer relationships, growing deposits and loans, and making an impact in the local community.
NewCommercial Relationship Manager (CRE Lending) North Easton Savings BankCommercial Relationship Manager (CRE Lending)Easton, MA$119,339.72–$182,987.96 / yearTypical Loan Size: $1M–$10MM Typical Deal Complexity: Moderate to High (C&I, CRE, construction, and owner-occupied real estate) Portfolio Composition: Mix of lower middle market income-producing CRE Essential Job Responsibilities The essential functions include, but are not limited to the following: Performs any function, within scope of authority and expertise and in conformance with established Bank policies, strategies, and procedures, to provide the highest level of service and responsiveness to the customers served by the Bank. Description: Position Summary The CRE Commercial Relationship Manager is responsible for developing and managing a portfolio of high-quality commercial loans while ensuring compliance with the Bank’s credit policies, regulatory requirements, and risk appetite.
NewCommercial Portfolio Manager II (C&I) North Easton Savings BankCommercial Portfolio Manager II (C&I)South Easton, MAThis role specializes in commercial and industrial (C&I) lending relationships, partnering with Commercial Relationship Managers to analyze business operations, cash flow, working capital needs and borrowing structures that support operating companies across a variety of industries. The Commercial Portfolio Manager II performs independent credit analysis, manages routine and moderately complex portfolio relationships, and serves as a primary portfolio contact for assigned borrowers.
NewIndustrial - Manufacturing Manager - Hopkinton, RI Michael Page USAIndustrial - Manufacturing Manager - Hopkinton, RIRhode Island, RI$110,000–$140,000 / yearFull timeOur client is seeking an experienced Manufacturing Manager to lead extrusion operations and oversee day-to-day production activities. Our client is a leading manufacturer serving highly regulated industries with advanced extrusion and precision manufacturing capabilities.
NewManufacturing Manager - Rhode Island Michael Page USAManufacturing Manager - Rhode IslandRhode Island, RI$115,000–$145,000 / yearFull timeThis role combines team leadership, process optimisation, and continuous improvement, offering the chance to drive operational excellence while developing high-performing production teams. This is an excellent opportunity to join a company that values leadership, accountability, and employee engagement while providing a stable environment where individuals can build long-term careers and make a meaningful impact.
Product Manager NorthProduct ManagerMassachusettsYou will work closely with product management teams, UX/UI, engineering, marketing, finance, legal, risk, compliance, sales, etc. in order to identify and translate business and customer needs for the Payanywhere and Payments Hub applications. We pride ourselves on being large enough to offer customized solutions to our enterprise-level clients while remaining agile enough to take an award-winning, hands-on approach to personal service that our merchants won’t find anywhere else.
Product Manager - Retail Applications & Platform Strategy Brightstar LotteryProduct Manager - Retail Applications & Platform StrategyWest Greenwich, RI$102,591–$157,833 / yearAs a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. This is a unique opportunity to influence the next generation of retail technology by driving application modernization, enhancing user experiences, and helping define the future architecture that will support retailers, players, and operational teams worldwide.
Dillon Product Manager Illinois Tool Works IncDillon Product ManagerRI$80,800–$121,200 / yearJob Description: Objective of role: The Dillon Product Manager is responsible for providing support and driving development of the Dillon product portfolio, consisting of force measurement equipment including dynamometers, force gauges, and tension meters. Articulate Dillons value proposition and product capabilities to train sales and support teams as appropriate, including collaboration in the development of sales tools and marketing collateral.
Sr. Product Manager – Nanoparticles IDEXSr. Product Manager – NanoparticlesMiddleboro, MARemote$112,700–$169,100 / yearBuilds and shares a clear understanding of product value to customers through collaborative work with marketing and applications team to + Develop of marketing materials + Drafting of web content + Drafting of blogs and social media content + Effective collaboration across all departments related to the development, build, support and commercialization of Microfluidics products. + Identify new market segment of interest and opportunities to expand 20’s segments to become 80’s + Ensure pricing framework enables field sales success by determining optimal prices, providing appropriate level of pricing/discounting for products and services, responding to competitive opportunities, and meeting profitability objectives.
Product Manager Smartapp Com IncProduct ManagerEast Greenwich, RIPrimary Duties and Responsibilities: The Product Manager performs a wide range of duties including some or all of the following: Invent, design, and document functional requirements for our SaaS based product offerings Review user usage analytical data and conduct customer outreach to prioritize the product roadmap Work with the development team directly to ensure understanding of requirements Work closely with UX team to ensure feature requirements are intuitive and pleasing to use Present features and value case to senior stakeholders Work closely with the sales team to educate and inform of new functionality. Experience in converting business and technology requirements into the requirement for engineering development teams for enterprise scale projects Knowledge of agile methodologies, in particular SCRUM, is preferred Enjoy working in a fast-paced, dynamic, culturally diverse environment Ability to communicate with customers and translate their requirements to the technical teams Ability to envision solutions that combine hardware and software.
Regulatory Product Manager Acushnet Holdings CorpRegulatory Product ManagerFairhaven, MA$109,778–$139,783 / yearThis role partners cross-functionally to monitor regulatory developments, assess risk, and ensure product compliance requirements are effectively integrated throughout the product lifecycle to support global market access and business growth. Bachelor's degree in Business, Supply Chain, Environmental Science, Regulatory Affairs, or a related field, with 8+ years of progressive experience in product compliance, product safety, regulatory affairs, or a related discipline.
Technical Product Manager Inmusic Brands IncTechnical Product ManagerCumberland, RITechnical product management experience with platforms, services, commerce, access/licensing, developer tooling, web systems, or complex software products. This role bridges product strategy and engineering execution, ensuring that technical systems support scalable, customer-focused outcomes across the business.
Product Manager Inmusic Brands IncProduct ManagerCumberland, RIWe are seeking a Product Manager to help plan, prioritize, and deliver music creation products and experiences that create value for both customers and the business. This role works closely with engineering, design, content/sound, marketing, and commercial stakeholders to turn strategic priorities into clear product outcomes.
Senior Product Manager, Terminal Hardware & Peripherals Brightstar LotterySenior Product Manager, Terminal Hardware & PeripheralsWest Greenwich, RI$90,746–$200,000 / yearAs a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged.
Lead Product Manager Inmusic Brands IncLead Product ManagerCumberland, RILead product planning across multiple products or product lines, from discovery and roadmap definition through launch and post-launch iteration. We are seeking a senior product leader to define and execute product strategy across a key area of music creation software and technology.
Global Product Manager Illinois Tool Works IncGlobal Product ManagerRI$80,800–$121,200 / yearThe role drives revenue growth, maintains strong margins where possible through unique/owned designs, mitigates risks from market saturation and direct-from-China competition, and ensures products remain simple, compliant, and low-maintenance to minimize technical support calls. Manage supplier relationships with key Chinese partners (e.g., Easthigh, Charder, CZNewton, Suofei, etc.), including price negotiations, quality improvements, lead time management, new product development, and proactive identification of next-generation suppliers to maintain cost competitiveness and quality.
Senior Product Manager, IBD Consumer Marketing 3310 Takeda Pharmaceuticals U.Senior Product Manager, IBD Consumer MarketingMassachusettsAs Senior Product Manager, IBD Consumer Marketing working on the Brand team, you will be responsible for patient-facing assets across the DTC ecosystem, including the design, execution, measurement and optimization of high-value touchpoints which will deliver upon brand strategic priorities for the IBD Franchise. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.
Senior Product Manager TMON and Storage Rocket SoftwareSenior Product Manager TMON and StorageProvidence, RIRemote$112,500–$151,875 / yearOwn the product roadmap end-to-end: translate business cases into prioritized decisions, manage engineering trade-offs transparently, and communicate direction clearly to all stakeholders. . The Senior Product Manager will manage the mainframe software product throughout its lifecycle, gather and prioritize requirements, clarify the product vision, and work closely with Engineering and Sales to deliver winning products.
NewSenior Product Manager CVS Health CorpSenior Product ManagerMA$106,605–$284,280 / yearSupport engineering and data science teams to implement features by clarifying requirements, facilitating squad ceremonies, and helping technical team members ground on users and business needs. You will partner with product owners, product leaders, and cross-functional stakeholders from ideation through execution to shape analytics product vision, validate opportunities, and define scalable solution approaches.
NewProduct Sales Manager - Stationary Metrology, Sales Hexagon ABProduct Sales Manager - Stationary Metrology, SalesNorth Kingstown, RIRemoteCollaborate closely with the R&D team (including engineering and product development) to relay aggregated field insights, customer pain points, competitive gaps, usage feedback, and sales data; influence product roadmap prioritization, feature development, and innovation to better align with market needs and drive future revenue. Hexagon's Manufacturing Intelligence business area delivers solutions that leverage data from design and engineering through production and metrology to help manufacturers make smarter, data-driven decisions and improve performance across the product lifecycle.
In-Store Owned and Operated (O&O) Product Manager - CVS Media Exchange (CMX) CVS Health CorpIn-Store Owned and Operated (O&O) Product Manager - CVS Media Exchange (CMX)Woonsocket, RI$66,330–$159,120 / yearWith a range of flexible pricing and buying models, including self-service; these solutions help businesses build brand awareness, engage with CVS consumers, and convert CVS consumers to shoppers. Responsibilities include, but not limited to: Contribute to the evolution of the in-store media product roadmap, spanning digital screens, in-store audio, and emerging formats, with a focus on scale and advertiser impact.
Principal Product Manager, AI-Powered Security Operations Motorola Solutions IncPrincipal Product Manager, AI-Powered Security Operationsmassachusetts, MARemote$180,000–$200,000 / yearYou'll collaborate closely with senior management, fellow product managers, UX designers, engineering, sales, customer success, and professional services teams to shape and deliver best-in-class product experiences. Motorola Solutions is a recognized global leader in Enterprise Security & Resilience software, offering a next-generation cloud platform that empowers organizations to navigate risks, disruptions, and crises with confidence.
Manager Digital Product CVS Health CorpManager Digital ProductRI$83,430–$222,480 / yearThis role requires exceptional collaboration skills, as the Product Manager will work intimately with cross-functional teams including data engineering, software engineering teams, business intelligence, and various business stakeholders. Minimum of 6 years professional experience including 4 or more years specifically in product based roles, with a significant focus on data products or platforms (governance, catalog, quality, or analytics platforms preferred).
Product Manager PPL CorpProduct ManagerProvidence, RIWe are committed to doing our part to advance a cleaner energy future and drive innovation that enables us to achieve net-zero carbon emissions by 2050 while maintaining energy reliability and affordability for the customers and communities we serve. Our high-performing regulated utilities - PPL Electric Utilities, Louisville Gas and Electric, Kentucky Utilities and Rhode Island Energy - provide an outstanding experience for our customers, consistently ranking among the best utilities in the nation.
Product Manager BlueLinx Holdings IncProduct ManagerBellingham, MAHeadquartered in Marietta, Georgia, we have over 2,000 associates and distribute our comprehensive range of structural and specialty products to approximately 15,000 national, regional, and local dealers, as well as specialty distributors, national home centers, industrial, and manufactured housing customers. BlueLinx also offers a comprehensive benefits package including health care, dental, vision, life and disability insurance starting the first day of the month, 15 days of paid time off that start accruing your first day, and 8 paid holidays per year.
Manufacturing Product Manager RTXManufacturing Product ManagerMassachusettsDuties also include but are not limited to: primary interface across all operation value streams, lead Operations role for implementing engineering change orders, presenting reports to the Customer and Directors representing his/her IPT team and operations performance, the overall management and coordination of recurring and non-recurring manufacturing resources to support program requirements, and developing Manufacturing Plans, and supporting quarterly EACs. Previous leadership position in a fast paced technical or manufacturing environment that included multiple working organizations; this includes extensive experience building strong cross-functional teams.
Senior Product Manager (AI Infrastructure & GPU) Akamai Technologies, Inc.Senior Product Manager (AI Infrastructure & GPU)Providence, RI$139,300–$250,700 / yearFor US based candidates only - the base salary for this position ranges from $139,300 - $250,700/year; a candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location. + Demonstrate expertise in GPU architectures, CUDA ecosystem, and accelerated computing platforms, including resource management and cluster orchestration for AI workloads.
Product Manager, Fraud & Abuse CVS Health CorpProduct Manager, Fraud & AbuseRI$92,700–$203,940 / yearDevelop compelling, data-driven business cases for new product capabilities and enhancements, securing stakeholder alignment and financial investments to support strategic priorities. Lead a cross-functional squad of data engineers, data scientists, and ideation team members, managing competing priorities and perspectives to keep the squad focused and moving forward.
Manager, Product Quality Engineering, Dive-XL Anduril Industries IncManager, Product Quality Engineering, Dive-XLRI$126,000–$167,000 / yearEstablish and foster a culture of best-in-class product quality by driving the adoption and consistent use of quality tools and processes, including Non-Conformance Review (NCR), Root Cause and Corrective Action (RCCA), Material Review Board (MRB), and Corrective and Preventive Action (CAPA), to ensure systemic issue resolution and continuous improvement across the organization. To ensure your safety and help you navigate your job search with confidence, please keep the following critical points in mind: No Financial Requests: Anduril will never solicit payment or demand personal financial details (such as banking information, credit card numbers, or social security numbers) at any stage of our hiring process.
Senior Manager, Digital Product CVS Health CorpSenior Manager, Digital ProductMA$106,605–$284,280 / yearApplies highly developed leadership experience in recruiting, hiring, and developing product management teams and talent in a collaborative, fast-paced, global environment to ensure industry-proven best practices are instilled within the company's strategies and end-product offerings. Coordinates with talented technical partners from engineering, data science, user design, and architecture teams in a fast-paced, agile development process to successfully enhance the company's competitive advantage in the industry.
Product Manager, Applied Research Intelligence John Wiley & Sons IncProduct Manager, Applied Research IntelligenceMAAbout the Role: The Product Manager, Applied Research Intelligence helps build Wiley's AI platform for life-sciences research and development - products that help scientists and R&D teams turn the world's scientific literature and data into faster, better-evidenced decisions. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow.
CDS Full Time Event Manager - Product Demonstration Advantage Solutions IncCDS Full Time Event Manager - Product DemonstrationSharon, MAThe Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers.
Senior Product Manager, Graykey Magnet Forensics, Inc.Senior Product Manager, GraykeyMassachusetts, MA$125,000–$175,000 / yeargrounded in an extensive knowledge of our customers' needs and competitors; Fully understand market problems and use cases by gathering feedback from product stakeholders (i.e. Customers, Users, Internal Stakeholders) and observing market dynamics - always seeking to fully comprehend the core underlying pain or challenge; Leverage deep business acumen to inform product decisions, ensuring Graykey investments maximize both customer impact and long term business value; Define clear customer and business outcomes, and be able to translate those into software deliverables and requirements, and drive them to delivery with cross-functional teams; Contribute to long time portfolio and platform strategy where Graykey is a critical differentiator; Travel: 20%. prioritization and product decisions; Support go-to-market activities including positioning, pricing, launch readiness, and sales enablement; Drive product integration efforts across Magnet Forensics' ecosystem, ensuring Graykey delivers seamless value as part of a larger platform experience; Support go-to-market activities including positioning, pricing, launch readiness, and sales enablement; Become a subject-matter expert in mobile device acquisition, extraction workflows, and the Graykey product domain.
Senior Product Manager - Data Center Switching Hewlett Packard EnterpriseSenior Product Manager - Data Center SwitchingAll, Massachusetts$136,500–$260,500 / yearPlease note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge a candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. – United States of America: Annual Salary USD 136,500 - 260,500 in Massachusetts // 136,500 - 276,500 in California & New York // 120,500 - 276,500 in TexasThe listed salary range reflects base salary.
Product Line Manager | Club Glove Acushnet Holdings CorpProduct Line Manager | Club GloveFairhaven, MA$101,727–$129,537 / yearThe ideal candidate excels at translating consumer and competitive insights into actionable strategies, leads best-in-class product development processes, delivers impactful presentations to stakeholders and key accounts, and builds strategic partnerships that elevate brand presence and accelerate global adoption. You will shape a rolling three-year global product strategy and financial plan across key markets (US, EMEA, Korea, Japan), define compelling product positioning, and ensure successful launches in partnership with Design, Development, Operations, Sales, Marketing, and international teams.
Product Manager Bluelinx CorporationProduct ManagerBellingham, MAHeadquartered in Marietta, Georgia, we have over 2,000 associates and distribute our comprehensive range of structural and specialty products to approximately 15,000 national, regional, and local dealers, as well as specialty distributors, national home centers, industrial, and manufactured housing customers. BlueLinx also offers a comprehensive benefits package including health care, dental, vision, life and disability insurance starting the first day of the month, 15 days of paid time off that start accruing your first day, and 8 paid holidays per year.
NewNorth America Regional Product Manager (Protein Diagnostics) Thermo Fisher Scientific IncNorth America Regional Product Manager (Protein Diagnostics)MA$103,100–$154,700 / yearPartnering closely with Global Product Management, Commercial Leadership, Regional Marketing, Medical & Scientific Affairs, Market Access, Supply Chain, Regulatory Affairs, Quality, Technical Support, and Field Applications, the Regional Product Manager drives revenue growth, market share expansion, and customer satisfaction. The Regional Product Manager leads complex cross-functional initiatives, influences senior stakeholders, and identifies opportunities to accelerate growth, increase product adoption, and improve portfolio performance across North America.
Product Manager, Medicare CVS HealthProduct Manager, MedicareRhode IslandThis role partners closely with government services, sales, marketing, clinical, and account teams to articulate product value, support sales pipeline development, and ensure customer learnings inform future product enhancements. Positioned at the intersection of product strategy and go-to-market execution, this role ensures products are clearly positioned, effectively communicated, and continuously improved based on real-world usage and feedback.
Manager, Product Innovation CVS HealthManager, Product InnovationMassachusettsExecute and track invoicing and payment activities, checking accounting records for accuracy, maintain system for organized financial documents, conduct audits when necessary Be able to successfully research and resolve financial discrepancies. They will be skilled with the ability to implement and manage effective, scalable, and measurable point solutions that meet the requirements of our stakeholders while continuously making process improvements.
Technical Product Manager, AVP State StreetTechnical Product Manager, AVPMassachusettsThe Platform team plays a crucial role in enabling development teams to build using consistent technologies and underlying infrastructure, support and operations teams to operate the application environments at the expected service levels and the transition to cloud native approaches. The Technical Product Manager will focus on operational efficiency, automation, CI/CD pipeline, and generally non-functional requirements that need to be met in order for our operations teams to operate the software environments at the expected service levels for our clients.