Process Project Manager Flexible & Integrated Technical Services, LLCProcess Project ManagerCidra, PRBachelor's Degree in Engineering (Mechanical, Chemical are preferred) with at least five (5) years of exposure in project management life cycle within the regulated industry. Our company is flexible, family-oriented and focused on our resources' well-being, while providing our Pharmaceutical, Medical Device and Manufacturing industry clients with top-notch quality talent.
Process Development Principal Scientist Cencora IncProcess Development Principal ScientistJuncosThis encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. Communicates and/or presents scientific/technical information formally and informally within area of expertise to a diverse set of audiences, including senior management and external scientific community.
Oracle AI Engineer - Senior Manager PricewaterhouseCoopers LLPOracle AI Engineer - Senior ManagerSan JuanYou will be responsible for tasks such as data collection, data cleansing, data transformation, data modelling, data visualisation, and data analysis using Oracle tools like Oracle Database, Oracle Analytics Cloud, Oracle Data Integrator, Oracle Data Visualization, and Oracle Machine Learning. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Craft and convey clear, impactful and engaging messages that tell a holistic story.
Quality Lead, Global QS NC & CAPA Process Owner The Cooper Companies IncQuality Lead, Global QS NC & CAPA Process OwnerJuana DiazServe as the enterprise NC/CAPA Subject Matter Expert during regulatory inspections, Notified Body audits, MDSAP audits, customer audits, and certification assessments, ensuring effective process representation and inspection readiness. Travel: This position requires approximately 10-15% travel, including domestic and international travel, to support global process harmonization activities, audits, training, workshops, business meetings, and continuous improvement initiatives.
Sr. Technical Construction Project Manager, Tesla Energy Tesla IncSr. Technical Construction Project Manager, Tesla EnergyCarolinaTesla is looking for a Technical Project Manager in the Utility Energy Storage space who will work directly with the Deployment Manager, Sales team, Project Owners, and other key stakeholders relative to their assigned projects in the region. The Technical Project Manager is fully responsible for the oversight and management of the project cycle for Utility BESS projects.
Sr Manager, Chief Risk Officer Toyota Motor CorpSr Manager, Chief Risk OfficerSan JuanThe person in this role has strong experience in credit and operational risk management, deep expertise in statistical models and model ownership best practices, demonstrated ability to lead teams of risk and analytics professionals, and excellent relationship management skills to ensure effectiveness in working with leaders in Sales/Credit, Service Operations, Legal/Compliance, Data Science, Pricing/Finance, and Accounting. Liaison with the Latin American Decision Science Team to complete risk modeling projects, including maintenance of SOW, field mapping, Data Acceptance Testing ("DAT"), User Acceptance Testing ("UAT"), and projects monitoring.
Project Manager Validation & Engineering GroupProject ManagerCidraValidation & Engineering Group, Inc. (V&EG) a Pinnaql company is a leading services supplier who provides solutions for the Pharmaceutical, Biotechnology, Chemical, Food, and Medical Devices industries in the following areas: Laboratory, Compliance, Computer, Engineering, Project Management, Validation, and other services. We are seeking an experienced Project Manager to lead manufacturing projects involving liquid processing, mixing, filling, and production transfers within a beverage manufacturing environment.
Pharmacy Operations Manager Walgreen CoPharmacy Operations ManagerSan JuanAssists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience.
Manager I - Software Engineering Popular IncManager I - Software EngineeringThe Software Engineering Manager serves as a people leader and technical leader, partnering with cross-functional teams across Technology, Information Security, Infrastructure, Digital Channels, and Business units to drive operational excellence, strengthen application resiliency, optimize engineering processes, and support strategic technology initiatives. This role oversees application lifecycle management, production support, software releases, vulnerability remediation, incident management, regulatory compliance, and adoption of engineering best practices to ensure a reliable and secure customer experience.
Life, Annuity & Group Benefits Operations Consultant - Sr. Manager PricewaterhouseCoopers LLPLife, Annuity & Group Benefits Operations Consultant - Sr. ManagerSan JuanBachelor's Degree in Actuarial Science, Banking and Insurance, Banking and Finance, Business Administration/Management, Economics, Economics and Finance, Economics and Finance & Technology, Finance, Finance & Technology, Management Information Systems, Organizational Management, Operations Management/Research preferred. A career in our Customer Service practice, within Operations Consulting services, will provide you with the opportunity to help our clients optimise all elements of their operations to move beyond the role of a cost effective business enabler and become a source of competitive advantages.
Project Manager Validation & Engineering Group, IncProject ManagerCidra, 041Validation & Engineering Group, Inc. (V&EG) a Pinnaql company is a leading services supplier who provides solutions for the Pharmaceutical, Biotechnology, Chemical, Food, and Medical Devices industries in the following areas: Laboratory, Compliance, Computer, Engineering, Project Management, Validation, and other services. We are seeking an experienced Project Manager to lead manufacturing projects involving liquid processing, mixing, filling, and production transfers within a beverage manufacturing environment.
HR Manager - Local Hire Project HOPEHR Manager - Local HireDeir El BalahThe HR Manager oversees HR operations, leads workforce planning, drives talent acquisition, manages compensation and benefits, and strengthens people-management capacity to support effective program implementation. Project HOPE is an international NGO of more than 1000 engaged employees and hundreds of volunteers who work in more than 25 countries responding to the worlds most pressing global health challenges.
Senior Manager Corporate Quality Compliance Amgen IncSenior Manager Corporate Quality ComplianceJuncosResponsible for executing Global Quality Compliance assigned tasks and/or projects necessary to achieve corporate and departmental goals including the following activities: Coordinates and leads or participates in Global Quality Compliance Audits of Corporate Quality Management System, Amgen sites, Contract facilities, Affiliates, Critical Service Providers, Suppliers, Partners, and Wholesalers to assess compliance with all applicable regulations and to identify top compliance risks. In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include: A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
Project Manager Rain (United States)Project ManagerSan JuanBased in San Juan, this role will work across departments and regions to coordinate execution on key programs including new product launches, integrations with banking and processing partners, network value-added services, and global expansion projects. Manage cross-functional projects across Rain's ecosystem, including product launches, partner integrations, value added service project planning and network initiatives.
Assistant Store Manager O'Reilly Automotive IncAssistant Store ManagerCaguas, PRPerform all store opening/closing duties, including performing day end procedures, verifying/securing money/deposits according to company policy, preparing bank deposits as needed, ensuring all night security lights are on, locking doors and securing building, arming/disarming security alarms, and checking/securing/locking delivery vehicle(s) parked in a secure designated area. Ensure retail customer returns and exchanges are processed in an efficient and friendly manner, refunds are issued accurately using the correct payment methods, and returned merchandise is processed or staged in the returns area correctly.
PR Service Manager Advance Auto Parts IncPR Service ManagerTrujillo AltoResponsible to generate work orders before entering vehicle to bay, maintain work order visible on customer's vehicle, require authorization of customers before conducting work, ensure registration of tires with DOT and DACOs stamp on invoice. Direct, instruct, and manage team members including assigning, supervising, and appraising work; rewarding, motivating, counseling associates; addressing associate complaints and resolving problems.
Oracle Cloud EPM Implementation - Senior Manager PricewaterhouseCoopers LLPOracle Cloud EPM Implementation - Senior ManagerSan JuanAs a Senior Manager you are responsible for leading large projects, innovating processes, and maintaining operational excellence while interacting with clients at a senior level to drive project success. Working in this area, you will also provide training and support for seamless integration and utilisation of Oracle enterprise performance management tools, helping clients improve their financial planning and analysis processes and achieve their performance objectives.
SAP BRIM Consultant, Manager PricewaterhouseCoopers LLPSAP BRIM Consultant, ManagerSan JuanIn this role, you will focus on Lead to Cash transformation for our clients, enabling next-generation XaaS business models with SAP C/4 Sales, Service and Marketing cloud, SAP CPQ, SAP Commerce, SAP Subscription Billing (BRIM), SAP Entitlement Management, and SAP S/4 Sales and Distribution solutions. Within our SAP practice, you will focus on delivering business-led, technology-enabled change across the digital core, leveraging SAP solutions to solve business problems and fuel success in finance, supply chain, customer, human capital, and engineering.
Asset & Wealth Management - Tax Senior Manager PricewaterhouseCoopers LLPAsset & Wealth Management - Tax Senior ManagerSan JuanOur team helps our Financial Services clients navigate the frequently changing and complex national and international tax environment related to stringent capital requirements, management of operational tax risks, and tax implications of investing in different jurisdictions. As part of the Asset and Wealth Management team you are expected to join a growing team with the top asset and wealth management clients, tax technical proficiency, and technology in the world that is expected to support you to meet your career goals.
Microsoft D365 ERP (F&O) + AI/Copilot Functional Consultant, Manager PricewaterhouseCoopers LLPMicrosoft D365 ERP (F&O) + AI/Copilot Functional Consultant, ManagerSan JuanAs a Manager, you are going to supervise, develop, and coach teams, manage client service accounts, and drive assigned client engagement workstreams by independently solving and analyzing complex problems to develop rigorous deliverables. We focus on contributing to PwC's value proposition of "strategy led and technology enabled", by aligning our Consulting Solutions' industry focus with the Microsoft technologies such as Dynamics 365, Azure, Power Platform and Power BI.
TikTok Shop Key Accounts Manager Full Circle AgencyTikTok Shop Key Accounts ManagerSan JuanRemoteYou should be comfortable challenging campaign decisions in Seller Center, guiding clients through GMV and profitability performance, leading QBRs with founders and executives, and managing the Shop Managers responsible for daily delivery. If you understand TikTok Shop deeply but want to move beyond day-to-day execution into strategic account leadership, this role offers that next step.
Quality Control Manager Bilingual for Federal Contract Allied UniversalQuality Control Manager Bilingual for Federal ContractGuaynaboThe Quality Assurance / Quality Control (QA/QC) Manager is a designated Key Personnel position responsible for developing, implementing, and overseeing the Quality Control Program in support of Protective Security Officer (PSO) contracts for a high profile customer. The Quality Assurance / Quality Control (QA/QC) Manager serves as the primary authority for quality control activities, working closely with the Contract Manager, supervisory staff, and Government representatives to maintain operational excellence and contractual compliance.
Business & Corporate Credit Solutions Manager thehivecareers.coBusiness & Corporate Credit Solutions ManagerSan JuanFirst Degree in Management Studies, Finance, Economics with a minimum of five (5) years' experience in Banking at the management level including at least 5 years of general credit including corporate lending and loan administration. o Determining the adequacy and enforceability with legal help where necessary) of collateral security, the financial condition of borrowers and their capacity to service the debts being presented to the Credit Committee for approval.
FP&A Manager Liberty Communications of Puerto Rico LLCFP&A ManagerSan JuanEssential Duties and Responsibilities include, but are not limited to, the following: Produce analyses and interpret monthly financial performance reports for divisional management (working in conjunction with the Finance Team), adding business/division specific insights to support reporting and decision-making. Own, improve, and enhance financial and operational models, reporting, and analysis; example scope includes company forecast model, commission modeling, new client and product introductions, and productivity improvement.
FP&A Manager Liberty Latin America LtdFP&A ManagerSan JuanEssential Duties and Responsibilities include, but are not limited to, the following: Produce analyses and interpret monthly financial performance reports for divisional management (working in conjunction with the Finance Team), adding business/division specific insights to support reporting and decision-making. Own, improve, and enhance financial and operational models, reporting, and analysis; example scope includes company forecast model, commission modeling, new client and product introductions, and productivity improvement.
Senior Manager Quality Assurance - Major Deviations Lifecycle Team Amgen IncSenior Manager Quality Assurance - Major Deviations Lifecycle TeamJuncosIn addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include: A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental & vision coverage, and life & disability insurance. The Senior Manager partners cross-functionally with Quality Assurance, Quality Control, Manufacturing, Engineering, Supply Chain, Regulatory Affairs and Compliance, Process Development, Environmental Health and Safety, and Validation to drive robust investigations, continuous improvement initiatives, and inspection readiness.
Project Manager Flexible & Integrated Technical Services, LLCProject ManagerCayey, PRLiaison with department staff, sub or satellite team leaders and members to obtain their continued input and feedback on the benefits, needs, and issues associated with the project. Our company is flexible, family-oriented and focused on our resources' well-being, while providing our Pharmaceutical, Medical Device and Manufacturing industry clients with top-notch quality talent.
Sr. Engineering Manager, Cloud & On-Premise Software Development Hewlett Packard Enterprise CoSr. Engineering Manager, Cloud & On-Premise Software DevelopmentSan JuanJob Description: HPE Networking Business Unit, powered by the Aruba Networks, Juniper Networks and Axis Security portfolios, delivers secure, AI-driven networking solutions that connect users, devices, applications, and data across campus, branch, data centre, WAN, data centre, and cloud environments. HPE Networking BU enables organizations to modernize infrastructure through on-prem, hybrid and cloud-native management, automation, AIOps-driven operations, and high-performance wired, wireless, routing, and switching and security solutions, while supporting seamless hybrid work experiences with scalability, resiliency, and operational simplicity.
Professional Services Manager Axon Enterprise IncProfessional Services ManagerSan JuanHundreds of commercial, government and military customers around the world rely on Dedrone's comprehensive, command and control (C2) solution to protect against the persistent and escalating threat from drones while enabling "good" drones to fly. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.
Sr Product Manager I Axon Enterprise IncSr Product Manager ISan JuanShape Product Strategy: Represent LATAM realities in global product planning, ensuring our roadmaps reflect regional constraints (e.g., infrastructure variability, procurement models, regulatory environments) and deliver meaningful impact in the field. You'll partner closely with regional Sales and Customer Success teams to identify opportunities, shape tenders and procurement processes, and drive adoption, while ensuring Product and Engineering remain aligned to what's feasible and high-impact.
Emerging Store Manager Walgreen CoEmerging Store ManagerToa AltaBachelor's degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma/GED and two years of experience in a supervisory position (does not require experience with direct reports). Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening/closing/changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage.
Sr Product Manager I AxonSr Product Manager IPuerto RealShape Product Strategy: Represent LATAM realities in global product planning, ensuring our roadmaps reflect regional constraints (e.g., infrastructure variability, procurement models, regulatory environments) and deliver meaningful impact in the field. You'll partner closely with regional Sales and Customer Success teams to identify opportunities, shape tenders and procurement processes, and drive adoption, while ensuring Product and Engineering remain aligned to what's feasible and high-impact.
Project Manager - MES (Medical Devices / Life Sciences) NTT DATA Services, LLCProject Manager - MES (Medical Devices / Life Sciences)San JuanWe are seeking an experienced Project Manager (PM) to lead the implementation and delivery of Manufacturing Execution Systems (MES) within a highly regulated medical devices/life sciences environment. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses.
Senior Manager - Utilities Services Mentor Technical GroupSenior Manager - Utilities ServicesCarolina, Puerto RicoFull timeMentor Technical Group es un empleador que ofrece igualdad de oportunidades y todos los solicitantes calificados recibirán consideración para el empleo sin importar raza, color, religión, sexo, orientación sexual, identidad de género, información genética, origen nacional, estado de veterano protegido, estado de discapacidad o cualquier otro grupo protegido por ley. He / she may frequently work inside weather conditions, near moving mechanical parts, exposed to wet and or humid conditions, and an odorous atmosphere, may be exposed to fumes and the risk of electrical shock, and occasionally work on ladders in high places, in small spaces, such as lift/metering stations, manholes, tanks and wet wells.
Porfolio Manager Mentor Technical GroupPorfolio ManagerGuraboFull timeMentor Technical Group es un empleador que ofrece igualdad de oportunidades y todos los solicitantes calificados recibirán consideración para el empleo sin importar raza, color, religión, sexo, orientación sexual, identidad de género, información genética, origen nacional, estado de veterano protegido, estado de discapacidad o cualquier otro grupo protegido por ley. As a world leader in life science engineering and technical solutions, MTG has the knowledge and experience to ensure compliance with pharmaceutical, biotechnology, and medical device safety and efficacy guidelines.
Senior Manager - Facilities & Utilities Services Mentor Technical GroupSenior Manager - Facilities & Utilities ServicesCaguas, Puerto RicoFull timeMentor Technical Group es un empleador que ofrece igualdad de oportunidades y todos los solicitantes calificados recibirán consideración para el empleo sin importar raza, color, religión, sexo, orientación sexual, identidad de género, información genética, origen nacional, estado de veterano protegido, estado de discapacidad o cualquier otro grupo protegido por ley. He / she may frequently work inside weather conditions, near moving mechanical parts, exposed to wet and or humid conditions, and an odorous atmosphere, may be exposed to fumes and the risk of electrical shock, and occasionally work on ladders in high places, in small spaces, such as lift/metering stations, manholes, tanks and wet wells.
Senior Manager, Sanctions Governance. The Commercial Bank PSQCSenior Manager, Sanctions Governance.San JuanIn view of the banks exposure to the risk of TBML and violations of local/ International Sanctions, develop appropriate risk strategies by enhancing the banks controls related to TBML and the risk of violation of international sanctions e.g. the development of appropriate Policies, Procedures, Systems and Controls. Senior Manager, Sanctions Governance is a leadership role in the Bank and the person will be functionally responsible to design, develop, implement, and monitor the bank-wide Sanctions Compliance and Trade Based Money Laundering (TBML) programmes.
JT021 - QUALITY MANAGER Quality Consulting GroupJT021 - QUALITY MANAGERFajardoAs a working manager in a small manufacturing environment, the Quality Manager is expected to actively participate in day-to-day quality activities while providing leadership, direction, and continuous improvement for the Quality Department. Lead daily quality activities, including inspections, validations, First Article Inspections (FAI), Production Part Approval Process (PPAP) submissions, process capability studies, and statistical analysis.
Sales Manager, Utility Scale Energy Storage Tesla IncSales Manager, Utility Scale Energy StorageSan JuanThe Megapack Sales Team focuses on the sale of battery energy storage (BESS) equipment to customers including electric utilities, independent power producers, and renewable energy developers. Provide critical support throughout the sales cycle, including organization, customer engagement, technical/economic analysis, etc., to achieve a targeted product volume and/or revenue closed each year (quota bearing).
Oracle CPQ - Senior Manager PricewaterhouseCoopers LLPOracle CPQ - Senior ManagerSan JuanPwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . Preference for a Master''s or Masters of Business Administration degree in at least one of the following fields of study: Business Administration/Management, Marketing, Commerce, Finance, Management Information Systems, Computer and Information Science.
Product Manager, Marketing Technology Becton Dickinson and CoProduct Manager, Marketing TechnologyHumacaoRemoteThe ideal candidate is an agile practitioner, fosters teamwork, and can build strong interpersonal relationships with the Operations teams, Technology team, Leadership, and Partners with a focus on building the right functionality in the right order and helping overcome obstacles. 3+ years in managing, supporting and optimizing CRM and Marketing Technology platforms integrated with an eCommerce stack (Salesforce Marketing Cloud, Personalization, Data Cloud, Google Analytics or similar behavioral analytics platforms).
General Manager (Puerto Rico) TK Elevator CorpGeneral Manager (Puerto Rico)Catañoli>strong]:text-primary [&>li]:mb-3 [&>li]:font-bold [&>li]:text-lg print:[&>li]:mb-0 [&_ol]:my-2 [&_ol]:ml-3 [&_ol]:list-decimal print:[&_ol]:my-2 [&_p]:mb-4 [&_p]:leading-relaxed print:[&_p]:mb-0 [&_p]:print:text-sm [&_section_div_li]:ml-5 [&_section_h2]:mb-3 [&_section_h2]:text-2xl [&_section_h2]:text-black print:[&_section_h2]:mb-0 [&_section_h2]:print:text-lg [&_section_h3]:text-xl [&_ul]:mb-4 [&_ul]:ml-6 [&_ul]:list-disc [&_ul]:space-y-2 print:[&_ul]:mb-0 [&_ul_li]:leading-relaxed" style="color:var(--client-font-color)">. Ensures the branchs daily operations run efficiently and cost effectively and meets financial commitments including target EBIT dollars and gross margin percent goals across all lines of business.
Assistant General Manager Advance Auto Parts IncAssistant General ManagerBayamonWhile performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration.
Engineering/Product Manager BidMachineEngineering/Product ManagerDesign, build, and scale high-performance, low-latency systems powering ad serving, bidding, and monetization; Own features end-to-end: from product requirements to architecture, implementation, and production rollout; Collaborate closely with product managers, data teams, and business stakeholders to deliver impactful solutions; Work on real-time data pipelines , decision engines, and optimization algorithms; Improve system reliability, scalability, and performance under high load (millions of requests per second); Contribute to architectural decisions and technical strategy; Mentor engineers and promote best practices in code quality, testing, and observability; Continuously experiment and iterate to improve monetization outcomes and platform efficiency. 5+ years of experience in backend or full-stack engineering , ideally in high-scale environments; Strong proficiency in one or more backend languages (e.g., Go, Java, Kotlin, Python, or C++ ); Solid understanding of: Distributed systems and microservices architecture; High-load, low-latency system design; Data structures, algorithms, and performance optimization; Experience working with real-time systems, streaming, or event-driven architectures;
Sr Project Controls Manager and Construction AtkinsRealis Group IncSr Project Controls Manager and ConstructionGuaynabo, PRTracks and analyzes the project costs including budgets, commitments, actuals, accruals, and forecasts using Earned Value methodology Analysis includes forecast and variance analysis (Cost and Schedule), trends, Risk Analysis with evaluation of contingency reserve and developing and maintaining an Issue log. Note to staffing and direct hire agencies: In the event a recruiter or agency who is not on our preferred supplier list submits a resume/candidate to anyone in the company, AtkinsRéalis family of companies, we explicitly reserve the right to recruit and hire the candidate(s) at our discretion and without any financial obligation to the recruiter or agency.
Associate Manager, Principal Network Liberty Communications of Puerto Rico LLCAssociate Manager, Principal NetworkSan JuanThis role serves as an escalation point for high‑impact incidents, mentors team members, and collaborates across functions to ensure stable and resilient operations that support business objectives. As an Associate Manager, Principal Network you will provide guidance to the senior‑level technical leadership and operational support for critical network services.
NewSenior Manager Retention Liberty Communications of Puerto Rico LLCSenior Manager RetentionSan JuanThe position works cross-functionally with commercial, operational, and technology teams to ensure effective execution of retention initiatives, optimize processes related to customer interactions with at-risk customers, and enhance the overall customer experience. This role plays a key part in reducing churn, strengthening customer loyalty, and protecting business revenues by designing strategies based on customer segmentation, data analytics, and continuous improvement of customer experience.
NewSenior Manager Retention Liberty Latin America LtdSenior Manager RetentionSan JuanThe position works cross-functionally with commercial, operational, and technology teams to ensure effective execution of retention initiatives, optimize processes related to customer interactions with at-risk customers, and enhance the overall customer experience. This role plays a key part in reducing churn, strengthening customer loyalty, and protecting business revenues by designing strategies based on customer segmentation, data analytics, and continuous improvement of customer experience.
Design Interface Manager Flexible & Integrated Technical Services, LLCDesign Interface ManagerCarolina, PRChair the design-construction interface meetings; ensure RFIs, field changes, and vendor-data submissions are turned around within agreed SLAs. Our company is flexible, family-oriented and focused on our resources' well-being, while providing our Pharmaceutical, Medical Device and Manufacturing industry clients with top-notch quality talent.
Sr Manager, Control Tower - Contact Center Liberty Latin America LtdSr Manager, Control Tower - Contact CenterSan JuanAs the Senior Manager, Technical Operations Command Center serves as the leader of the enterprise command center responsible for orchestrating end-to-end service delivery execution across Technical Operations, Customer Operations, Workforce Management, Field Operations, Dispatch, and strategic vendor partners. Acting as the central point of coordination across multiple organizations, the incumbent drives real-time decision-making, operational governance, risk mitigation, and performance recovery initiatives while providing executive visibility into critical business operations.