Reporting to the Deputy City Administrator for High Performance Government, this position focuses on empowering staff to confidently and responsibly use artificial intelligence (AI), automation, data, and broader digital tools-alongside strong business analysis and process improvement practices-to enhance public services, increase efficiency, and deliver measurable community outcomes. Physical demands that may be required continuously (2/3 or more of the time), frequently (1/3 to 2/3 of the time), and occasionally (up to 1/3 of the time) are noted below: Continuous demands: sitting, fine dexterity, Frequent demands: standing, walking, reaching, handling, Occasional demands: lifting, carrying, pushing/pulling, kneeling, crouching, crawling, bending, twisting, climbing, balancing.