Lab Quality Program Manager Bayhealth Medical Center IncLab Quality Program ManagerDover, DE$75,233.60–$116,604.80 / yearBayhealth Medical Center is Central and Southern Delaware's healthcare leader with hospitals in Dover and Milford, as well as stand-alone Emergency Department in Smyrna and a hybrid Emergency Department and Urgent Care in Milton. Remains aware of developments in the quality field by reading current technical literature, maintaining memberships in professional organizations and/or attending technical industry conferences/meetings.
Business Center Assistant Manager PNC BankBusiness Center Assistant ManagerWilmington, DelawarePNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
Assistant Deli Manager Weis Markets IncAssistant Deli ManagerMillsboro, DEThe Assistant Deli Manager is responsible for the functions below, in addition to other duties as assigned: Follow company guidelines for providing quality customer service by greeting customers with a smile, offering assistance, suggesting alternatives when necessary and thanking them for shopping. The requirements listed below are representative of the knowledge, skills, and/or abilities required: Education and/or experience: Completed or working towards a high school diploma or general education degree (GED).
NewProject Manager, High Tonnage Loop Center University of DelawareProject Manager, High Tonnage Loop CenterNewark, DEPosition Location Closes Project Manager, High Tonnage Loop Center Newark, DE The Project Manager will assist with administrative duties and project logistics outlined for a newly funded large grant from the Federal Railroad Administration (FRA) titled the "Center for Hands-On Training and Learning Environment for the Next Generation Railroad Technical Workforce - HTL Center. Context of the Job: Under general direction, the Project Manager will assist with administrative duties and project logistics outlined in the Statement of Work and extracted herein for a newly funded large grant from the Federal Railroad Administration (FRA) titled the "Center for Hands-On Training and Learning Environment for the Next Generation Railroad Technical Workforce - HTL Center" (Up to $14,483,892).
Privacy, AI & Compliance Program Manager Chemours CoPrivacy, AI & Compliance Program ManagerWilmington, DE$126,067–$196,980 / yearWorking closely with internal and external subject-matter experts, continue to design, implement, and mature Chemours' global Privacy and AI Governance programs, including responsible AI use, regulatory compliance, and integration with Ethics & Compliance and ERM frameworks, and Trade Compliance frameworks. In key sectors such as clean energy, advanced electronics, high-performance computing and AI, climate friendly cooling, and high-quality paints and coatings for homes and industrial infrastructure---sustainable solutions and more modern living depend on Chemours chemistry.
Senior Client Relations Manager Collectors Holdings, Inc.Senior Client Relations ManagerNew Castle, DERemote$138,824–$163,322 / yearJust as importantly, you'll build our VIP program largely from the ground up - designing how we identify, serve, and grow our highest-value relationships, and making sure that program works seamlessly alongside the workflows our core Customer Care team already runs day to day. Who You Are: Experience managing high-value, high-touch client relationships - in collectibles, luxury goods, financial services, or a comparable field where trust and discretion matter as much as responsiveness.
Relationship Manager II - Small Business Banking PNC BankRelationship Manager II - Small Business BankingDelawareIn addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Senior Office Manager State of DelawareSenior Office ManagerDover, DEThree years'' experience in performing administrative specialist work such as composing official documents, drafting and distributing communications or other materials, tracking and resolving issues with workflow, assisting with research, special projects or data/information management, or other similar work in support of administrative, technical, program, and/or office operations. This position supervises administrative support staff, coordinates front office operations, manages fiscal and operational processes, and serves as the primary administrative liaison between clinic leadership, providers, and support staff to ensure the efficient delivery of public health services.
Facilities Manager Jones Lang LaSalle IncFacilities ManagerNewark, DEThe Facilities Manager will be the single point of contact responsible for facilities management, assisting the Regional Manager and the Corporate Real Estate team with the delivery of quality facility management services. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
NewOP Centers Manager Bayhealth Medical Center IncOP Centers ManagerMilton, DE$87,089.60–$134,992 / yearGeneral Summary: The Manager, Outpatient Centers has overall managerial responsibility for coordination of all OPC operations across both campuses (Kent and Sussex) and off-site centers (Middletown, Smyrna, Harrington, Milton and Total Care). Bayhealth Medical Center is Central and Southern Delaware's healthcare leader with hospitals in Dover and Milford, as well as stand-alone Emergency Department in Smyrna and a hybrid Emergency Department and Urgent Care in Milton.
NewPrivate Client Project Manager, Senior Associate JPMorgan Chase & CoPrivate Client Project Manager, Senior AssociateWilmington, DEYou will collaborate with key partners across the Affluent segment and other lines of businesses using your strong communication and project management skills to deliver results and enhance the client experience. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Vice President, Marketing AI Program Manager JPMorgan Chase & CoVice President, Marketing AI Program ManagerWilmington, DEThis role supports the business management and operating model for the Marketing AI Sandbox which includes intake, pilot execution support, success measurement, and graduation pathways, partnering closely with Technology, Data/Analytics, Legal/Compliance, Privacy, Controls, and Risk to ensure safe, compliant delivery. As a Vice President, Marketing AI Program Manager on the Performance Marketing, Operations & Transformation team, you will support the disciplined execution and scaling of AI innovation across the Chief Marketing Officer (CMO) organization in close partnership with Lines of Business (LOBs).
Process and Standards Manager, Vault Collectors Holdings, Inc.Process and Standards Manager, VaultNew Castle, DERemote$125,307–$147,420 / yearYou will partner closely with the Client Logistics Manager, Vault Operations, and other departments to identify gaps, build institutional-level controls, and prepare the vault to onboard new categories. Collaborate with cross-functional teams (Ops, Customer Service, CRC, Claims, Security, Facilities) to ensure process documentation reflects the full item journey.
Data Visualization Manager, Vice President JPMorgan Chase & CoData Visualization Manager, Vice PresidentWilmington, DEAs a Data Visualization Manager, Vice President on the Wealth Management Finance Data & Insights team, you will deliver executive-grade insights and artificial-intelligence-enabled experiences that help our most senior Finance leaders make faster, higher-confidence decisions. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Risk Third Party Services and Analytics - Product Delivery Manager - Vice President JPMorgan Chase & CoRisk Third Party Services and Analytics - Product Delivery Manager - Vice PresidentWilmington, DEThe Risk Third Party Services product is responsible for integration of Risk Third Party Data into a Data Service used to drive key credit criteria, models and analytics across the lifecycle of customers to maximize profit, manage risk and provide shareholder value through rapid deployment of risk strategies in a controlled environment. You will work in partnership with other Risk Agile Products supporting our Auto, Credit Card, Consumer & Business Banking, and Home Lending lines of business - requiring a deep understanding of interconnected software components to deliver an exceptional experience.
Data Analytics Transformation Product Portfolio Operations Manager Vice President JPMorgan Chase & CoData Analytics Transformation Product Portfolio Operations Manager Vice PresidentWilmington, DEChase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. As a Product Portfolio Operations Manager in Data and Analytics, you will lead client success and change management initiatives to ensure the effective adoption of new AI technologies across analytics teams.
VP Enterprise Project Manager IV The Bancorp IncVP Enterprise Project Manager IVWilmington, DEAcross Fintech Solutions, Institutional Banking, Commercial Lending and Real Estate Bridge Lending, we provide the people, processes, technology and banking capabilities that turn bold ideas into outcomes. Partnering with executive sponsors and cross-functional leaders, this position drives disciplined execution across large-scale programs with significant operational, financial, and regulatory impact.
Control Manager - Senior Associate JPMorgan Chase & CoControl Manager - Senior AssociateWilmington, DEData Literacy & Automation Proficiency: Applies data literacy in routine contexts with appropriate controls, identifies and evaluates automation/ML opportunities based on complexity and impact, delivers clear insights and communicates benefits to stakeholders, and assists others with data tasks and automation assessments. Communication & Presentation Skills: Independently creates and delivers effective presentations using sound design principles, writes executive summaries and key messages with clarity, and actively listens and summarizes discussions to drive alignment.
Wholesale Lending Control Manager - Vice President JPMorgan Chase & CoWholesale Lending Control Manager - Vice PresidentNewark, DEOur history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Product Manager, Card Acquisition JPMorgan Chase & CoProduct Manager, Card AcquisitionWilmington, DEAs a Product Manager in the Card Acquisition Product team, you will play a pivotal role in driving the customer journey by producing and publishing content across various acquisition channels. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Branch Manager PNC BankBranch ManagerWilmington, DelawarePNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
NewControl Manager - Program Governance - Vice President JPMorgan Chase & CoControl Manager - Program Governance - Vice PresidentNewark, DEOn any day of the week, you might assess the operational strengths and vulnerabilities involved in a recent acquisition, design enhancements to our business platform to support new and existing products, develop an advanced technology solution built with machine learning to drive process improvement, or proactively identify and respond to high profile issues or emerging risks of utmost importance to C-suite level committees. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Senior Manager, Experiential Ops & Production Wasserman Media Group LLC (London)Senior Manager, Experiential Ops & ProductionDover, DEHeadquartered in Los Angeles, THE·TEAM's presence spans 28 countries and more than 70 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. Actual base salary is dependent on several factors including but not limited to; market dynamics, location and region, experience, specialized skills/training (education), level of responsibility, budgetary considerations, tenure at the company (for current employees), etc.
General Manager Wells & Co.General ManagerBear, DE$37,000–$45,000 / yearThe site recently reopened after a transformational refurbishment to bring local residents an exciting new look and feel, combined with a unique dining and drink offer. Conduct regular stock control and compare to usage reports including waste records to identify opportunities for tighter control.
Program Manager Jevs Human ServicesProgram ManagerDE$58,900–$63,000 / yearBachelor's Degree in Human Services, Human Services Administration, Social Services, Business, or related field; or a Bachelor's degree in an unrelated field and 18 months of experience at a case management or management level involved with an FMS and/or participant-directed program. The Program Manager will oversee our FMS program which provides Financial Management Services (FMS) and Support Brokerage to adult disabled individuals, helping them to maintain independence in the home and community throughout the state of Delaware.
North America Supply Planner Chemours CoNorth America Supply PlannerWilmington, DE$85,801–$134,064 / yearIn key sectors such as clean energy, advanced electronics, high-performance computing and AI, climate friendly cooling, and high-quality paints and coatings for homes and industrial infrastructure---sustainable solutions and more modern living depend on Chemours chemistry. As we create a colorful, capable and cleaner world through chemistry, we invite you to join our team to harness the power of chemistry to shape markets, redefine industries and improve lives for billions of people around the world.
Senior Environmental Consultant Manager Sargent & LundySenior Environmental Consultant ManagerWilmington, Delaware$165,610–$253,015 / yearFull timeThe position will offer you the opportunity to expand your knowledge of federal, state and local environmental regulations as they apply to major industrial projects, and to work with multi-disciplined project teams to: Support business development initiatives by identifying client needs, developing pursuit strategies, and contributing to the growth of Sargent & Lundy’s environmental services capabilities and market presence. About This Business Unit: The Energy & Industrial Group (EIG) specializes in delivering advanced engineering solutions across various sectors, including power generation, environmental compliance, oil & gas, and industrial projects, from new plant design to plant betterment and upgrade services for operating facilities.
Senior Manager, HR Business Partner - Delaware, Eastern Maryland, Southern New Jersey CVS Health CorpSenior Manager, HR Business Partner - Delaware, Eastern Maryland, Southern New JerseyField, DE$82,940–$182,549 / yearPosition Summary: As a Senior Manager HR Business Partner, you will serve as a strategic human resources business partner within a retail Division of approximately 1,000-1,600 stores and 22,000 colleagues. In this role you will: Develop region people strategies and align, build and execute the strategies to address the current and future direction of the business.
Accounting Manager Synerfac Technical StaffingAccounting ManagerMiddletown, DEJob Description: The Manager Accounting will lead U.S. accounting operations across multiple entities, with a strong focus on accounting operations, financial statement preparation, internal controls, and operational integration. This individual will manage AR, AP, and General Ledger personnel and serve as a key partner to cross-functional stakeholders, including IT, FP&A, and global finance teams.
Assistant General Manager Crunch FitnessAssistant General ManagerNewark, DelawareOur gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage® bed, and an extensive schedule of Crunch’s signature classes including Zumba®, BodyWeb with TRX®, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more. Our Compensation: Here at Crunch we structure our compensation to reward our employees for their dedication to revenue growth, team development, client retention as well as personal growth.
Tax Credit Property Manager (Sussex Green) WinnCompanies IncTax Credit Property Manager (Sussex Green)Dover, DE$62,000–$70,000 / yearOur Benefits: Regular full-time US employees are eligible to participate in the following benefits: Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday). About Us: WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families.
Case Manager ElwynCase ManagerGeorgetown, DEElwyn seeks a Case Manager, who will be responsible for the general daily care of program clients, providing counseling and advocacy in a therapeutic setting to assist young adult through geriatric clients with chronic mental illness and co-occurring disorders. Demonstrated (basic, intermediate, advanced) experience with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint; Access, Publisher and report-writer experience preferred.
HV Project Manager SOLV Energy LLCHV Project ManagerDERemote$110,837–$138,547 / yearIn addition, candidate introductions or resumes can only be submitted to our internal talent acquisition recruiting team if a signed vendor agreement is already on file and the third-party recruiter or agency has received formal instructions from our internal talent acquisition team to submit candidates for a particular job posting. SOLV Energy is a leading provider of infrastructure services to the power industry, designing, building and maintaining utility scale solar, battery storage and high voltage substation projects nationwide.
NewSTERILE PROCESSING MANAGER Beebe HealthcareSTERILE PROCESSING MANAGERLewes, DelawareFull timeOverview: The Sterile Processing Department (SPD) Manager is responsible for the overall leadership, direction, and daily operations of the Sterile Processing Department. The Manager collaborates closely with Surgical Services, Infection Prevention, and clinical leadership to support safe, efficient surgical and procedural operations.
NewAssistant Nurse Manager - Ortho Neuro Trauma Christiana Care Health SystemAssistant Nurse Manager - Ortho Neuro TraumaNewark, DE$52.97–$84.75 / hourThis dynamic 35-bed unit cares for a diverse adult patient population, including individuals recovering from multiple and complex orthopedic injuries, traumatic brain injuries, and other trauma-related conditions. This is an exciting opportunity for an experienced nurse leader who is passionate about mentoring staff, driving quality outcomes, and helping shape the future of nursing practice.
Retail Assistant Store Manager Destination XL Group, Inc.Retail Assistant Store ManagerNewark, DEDXL Group, the largest specialty retailer of men's Big +Tall apparel, is looking for a Retail Assistant Store Manager who is committed to building long term relationships with our guests by providing an experience that is unmatched by other retailers. We are looking for a self-driven and results-oriented Retail Assistant Store Manager who is passionate about customer service and coaching team members to achieve their goals within a fast-paced environment.
Manager, Corporate Finance And Transactions Paralegal Sallie Mae Inc (SLM Corp)Manager, Corporate Finance And Transactions ParalegalNewark, DEThe Manager, Corporate Finance & Transactions Paralegal will be responsible for managing the day-to-day paralegal operations and providing crucial support to the Corporate Finance, Corporate Reporting and Commercial and Affiliate Transactions teams within the Legal Department. Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!
Special Asset Manager Cinnaire CorporationSpecial Asset ManagerWilmington, DEFull timeJob Summary: The Special Asset Manager is responsible for the strategic oversight and performance improvement of a portfolio of real estate investments that are either on the Cinnaire watchlist or exhibiting signs of financial or operational decline This role focuses on preserving investment value, ensuring compliance with regulatory and partnership agreements, and implementing targeted strategies to improve asset performance. Minimum of 2 years of experience in one or more of the following areas: real estate development, finance, rent-restricted multifamily assets, property management, community development, commercial lending, or related disciplines.
Assistant Store Manager Comcast CorporationAssistant Store ManagerWilmington, DEThat’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
Mgr, Business Consultant CVS Health CorpMgr, Business ConsultantDE$60,300–$132,600 / yearThe Manager will be responsible for ensuring the accuracy, completeness, and timeliness of encounter data submissions while partnering closely with internal business and technical teams, as well as external vendors, to meet regulatory and operational requirements across multiple states. As the Dual Special Needs Plan (DSNP) business continues to expand, we are seeking an experienced Manager, Encounter Data & State Submission Operations to lead the end-to-end management of encounter and claims data submissions to state agencies.
Senior Manager, Statistical Modeling Sallie Mae Inc (SLM Corp)Senior Manager, Statistical ModelingNewark, DEStrong understanding of statistical modeling techniques, such as regression analysis, time series analysis, predictive modeling, and machine learning algorithms(supervised, unsupervised, deep learning, reinforcement learning). A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function.
Fueling Operations Support Manager - REMOTE Ryder System IncFueling Operations Support Manager - REMOTEDover, DERemoteAnalyze and troubleshoot various fueling systems (UST/AST alarm monitoring, Automatic Tank Gage (ATG), interstitial, Probes, sensors, spill buckets, sumps, Turbine Transfer Pumps (STP), Under Dispenser Containment (UDC), DEF systems, dispersers, piping, tank cleaning, Filters, others) to develop custom solutions for customers. A Fueling Operations Support Manager provides a wide range of technical and customer support for fueling facilities (preventative maintenance, service, inspections, repairs, projects, environmental compliance, others) primarily within the transportation, retail, commercial, industrial, institutional and agricultural industries.
Field Construction Manager Asplundh Engineering Services, LLCField Construction ManagerNewark, DERemoteFull timeAsplundh Engineering Services (AES) provides comprehensive engineering, design, construction support, and project management services for electric utility, renewable energy, and infrastructure projects across North America. Notice to Agencies: We only accept resumes from recruiters, employment agencies, or staffing services if a Service Agreement has been signed and we have requested recruitment/staffing services for the specific position.
Regulatory External Data Services Product Manager Vice President JPMorgan Chase Bank, N.A.Regulatory External Data Services Product Manager Vice PresidentWilmington, DEFull timeYou will ensure successful product delivery by collaborating closely with business owners, other products, and cross-functional teams, including developers, design/architecture, and data owners. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
NewControl Manager - Program Governance - Vice President JPMorgan Chase Bank, N.A.Control Manager - Program Governance - Vice PresidentNewark, DEFull timeOn any day of the week, you might assess the operational strengths and vulnerabilities involved in a recent acquisition, design enhancements to our business platform to support new and existing products, develop an advanced technology solution built with machine learning to drive process improvement, or proactively identify and respond to high profile issues or emerging risks of utmost importance to C-suite level committees. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
NewBusiness Support Manager - Communications - Vice President JPMorgan Chase Bank, N.A.Business Support Manager - Communications - Vice PresidentWilmington, DEFull timeAs a Business Support Manager, with in Communication Services in Consumer and Community Banking (CCB), you will lead day-to-day production support and operational stability across critical platforms. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
NewWeekend Shift Manager The WebstaurantStore IncWeekend Shift ManagerDayton, DEOversee the day-to-day operations within both outbound and inbound departments, including order picking, consolidation, packing, loading, and coordination of ground shipping and common carrier shipments, replenishment, inventory control, and put away. This role collaborates closely with other department leaders and shift management to maintain compliance with all protocols and SOPs, resolve operational challenges, and foster a culture of accountability, teamwork, and excellence.
NewProgram Manager Delaware Technical Community CollegeProgram ManagerGeorgetown, DEPosition Title Program Manager Position Number 068482 Position Type Regular Full-Time Hiring Location Owens Campus-Georgetown, DE Contact Phone Number 302-259-6160 Contact Email Address owens-jobs@dtcc.edu Work Location Owens Campus-Georgetown, DE Position Specific Details. Coordinates and participates in the development of various marketing tools for the program (i.e. fact sheets, brochures, flyers, presentations, radio station advertisement, press releases, and staff meetings, etc.).
NewSenior Digital Product Manager - SVP Citigroup IncSenior Digital Product Manager - SVPNew Castle, DE$144,480–$216,720 / yearCiti is looking for a Senior Digital Product Manager to lead a critical chapter in the transformation of its Liquidity Management Services business - shaping the digital future of Global Liquidity and Cash Concentration (GLCC) products on a global scale. Produce sector-specific marketing materials and client-facing content that equip sales teams with the tools needed to grow Citi's business and communicate the product value proposition effectively.
Customer Engagement Marketing Campaign Manager Credit Cards Wells Fargo & CoCustomer Engagement Marketing Campaign Manager Credit CardsWILMINGTON, DEThey are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company.