Overview: As a global market leader, iPipeline combines technology, innovation, and expertise to deliver ground-breaking, award-winning software solutions that transform the life insurance, financial services, and protection industries. Responsibilities:
The Director, Customer Success, is a strategic operator and player-coach role in which you will lead, scale and mentor a team of Customer Success Managers (CSMs) responsible for driving adoption, value realization and long-term retention, as well as expansion across a complex portfolio of strategic customers.