Operations Supervisor - Night Shift JobotOperations Supervisor - Night ShiftBattle Creek, MI$80,000–$110,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Our client, a leading food manufacturing company, is seeking an experienced Operations Supervisor – Night Shift to oversee nightly production operations in a fast-paced manufacturing environment.
NewContact Center Operations Director (Full-Time) Gryphon PlaceContact Center Operations Director (Full-Time)Kalamazoo, MIThe Contact Center Operations Director is responsible for overseeing the operations of the Contact Center, which provides 211 information and referral services, 988 suicide and crisis intervention, and after-hours support for community mental health organizations. We're committed to supporting the people who support others, with flexible scheduling, a strong focus on work-life balance, free medical benefits for you, additional healthcare options, employer contributions to your retirement plan, paid holidays, and generous paid time off.
NewTeam Lead DICK'S Sporting GoodsTeam LeadPortage, MIWhen sole leader in building, act as Head Coach and perform general store oversight including opening and closing procedures, Front End and Cash Office functions, teammate supervision, etc. As a Team Captain – Endzone & Loyalty , you will deliver fast, friendly, and accurate checkout experiences while building strong athlete relationships that drive retention.
Warehouse Operations Lead Concordance Healthcare Solutions CareersWarehouse Operations LeadKalamazoo, MichiganMust be able to learn and perform all job tasks including the VAI computer system, voice pick, running of route sheets, finding lost product, putting replenishments in transit and making sure transfers are completed in a timely manner. Works together with fellow associates as a team to promote the goals, profitability, and common good of the company; must work in a safe, efficient, and respectful manner with other personnel.
Warehouse Operations Lead Concordance Health Solutions LLCWarehouse Operations LeadKalamazoo, MIConcordance Healthcare Solutions, LLC is committed to being the most respected, innovative, national, multi-market healthcare solutions company earning the highest level of trust by operating with integrity, unwavering commitment and exceptional service through our culture of excellence. Must be able to learn and perform all job tasks including the VAI computer system, voice pick, running of route sheets, finding lost product, putting replenishments in transit and making sure transfers are completed in a timely manner.
Lead Analyst, Field Service Operations (Hybrid) Stryker CorpLead Analyst, Field Service Operations (Hybrid)Portage, MI$77,700–$129,500 / yearHowever, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. The Lead Analyst, Field Service Operations is responsible for managing multiple operational initiatives that ensure consistent execution and accountability for fleet operations and training events.
Vice President of Operations Imperial Beverage CoVice President of OperationsKalamazoo, MIWe take great pride in choosing leaders who can handle the hard work, think strategically and create solutions, motivate their team to achieve goals, and show a passion for leading and developing others. Demonstrated leadership, people management, and change management skills including the ability to build collaboration and teamwork among the workforce to continually look for opportunities to improve.
Financial Systems BI Manager - Reporting & Operations BDO USA PCFinancial Systems BI Manager - Reporting & OperationsKalamazoo, MI$120,000–$140,000 / yearJob Summary: The Financial Systems BI Manager - Reporting & Operations - is responsible for managing the business administration, reliability, and continuous improvement of the firm's reporting platforms with a focus on actuals reporting, dashboards, controls, governance, and financial system processes that support the firm's reporting. In this role, the manager has strong communication skills and must interact regularly and comfortably across various departments, speaking in business acumen with the business field with the ability to effectively translate to technical acumen with IT teams and cross functional Management teams.
Vice President of Operations Imperial BeverageVice President of OperationsKalamazoo, MI$125,000–$170,000 / yearWe take great pride in choosing leaders who can handle the hard work, think strategically and create solutions, motivate their team to achieve goals, and show a passion for leading and developing others. Demonstrated leadership, people management, and change management skills including the ability to build collaboration and teamwork among the workforce to continually look for opportunities to improve.
NewDirector Of Facility Operations, Bronson Methodist Hospital Bronson Battle CreekDirector Of Facility Operations, Bronson Methodist HospitalKalamazoo, MIThe Director of BMH Facility Operations is a key leadership role responsible for overseeing all aspects of facility management and operations at the Bronson Methodist Hospital (BMH) campus, including the Central Utility Plant. This role focuses on ensuring safe, efficient, and cost-effective facility operations, while supporting sustainability goals, regulatory compliance, team development, and proactive, continuous improvement initiatives.
NewDirector of Operations Schupan and Sons IncDirector of OperationsKalamazoo, MIThe Director of Operations is a dynamic leader, relationship builder, mentor, and coach who drives daily operations across Safety, Operational Excellence, Customer Experience, and Profitability - the core pillars of our manufacturing organization - while building an engaged, accountable team culture. Mentors and coaches direct reports and emerging leaders, building bench strength and supporting long-term career development across the operations team.
NewDirector of Facility Operations, Bronson Methodist Hospital Bronson HealthcareDirector of Facility Operations, Bronson Methodist HospitalBronson, MIDirector of Facility Operations, Bronson Methodist Hospital The Director of BMH Facility Operations is a key leadership role responsible for overseeing all aspects of facility management and operations at the Bronson Methodist Hospital (BMH) campus, including the Central Utility Plant. This role focuses on ensuring safe, efficient, and cost-effective facility operations, while supporting sustainability goals, regulatory compliance, team development, and proactive, continuous improvement initiatives.
NewDirector Of Operations Schupan & SonsDirector Of OperationsKalamazoo, MIThe Director of Operations is a dynamic leader, relationship builder, mentor, and coach who drives daily operations across Safety, Operational Excellence, Customer Experience, and Profitability - the core pillars of our manufacturing organization - while building an engaged, accountable team culture. Mentors and coaches direct reports and emerging leaders, building bench strength and supporting long-term career development across the operations team.
Healthcare Operations Manager DaVita Inc.Healthcare Operations ManagerKalamazoo, MIMinimum of one year experience required in management (healthcare, business, or military) or equivalent renal experience (nurse, dietitian, social worker, LPN, etc.) at discretion of DVP and/or ROD. Develop, mentor and inspire a cross-functional clinical team (census dependent on state laws) to deliver the best for our patients, teammates and community.
NewDirector of Facility Operations, Bronson Methodist Hospital Bronson Battle Creek HospitalDirector of Facility Operations, Bronson Methodist HospitalKalamazoo, MIThe Director of BMH Facility Operations is a key leadership role responsible for overseeing all aspects of facility management and operations at the Bronson Methodist Hospital (BMH) campus, including the Central Utility Plant. This role focuses on ensuring safe, efficient, and cost-effective facility operations, while supporting sustainability goals, regulatory compliance, team development, and proactive, continuous improvement initiatives.
Operations Supervisor Post Holdings IncOperations SupervisorBattle Creek, MIThe company's portfolio includes beloved brands such as Honey Bunches of Oats, PEBBLES, Grape-Nuts and Malt-O-Meal cereal and Peter Pan peanut butter, as well as Rachael Ray Nutrish, Kibbles 'n Bits and 9Lives dog and cat food. Guided by our value to Act Like an Owner, this role is responsible for delivering results across safety, food safety, quality, service, productivity, cost, and overall equipment effectiveness (OEE), while building strong, accountable teams.
Operations Supervisor - Night Shift Post Consumer BrandsOperations Supervisor - Night ShiftBattle Creek, MichiganFull timeThe company's portfolio includes beloved brands such as Honey Bunches of Oats, PEBBLES, Grape-Nuts and Malt-O-Meal cereal and Peter Pan peanut butter, as well as Rachael Ray® Nutrish, Kibbles 'n Bits and 9Lives dog and cat food. Guided by our value to Act Like an Owner, this role is responsible for delivering results across safety, food safety, quality, service, productivity, cost, and overall equipment effectiveness (OEE), while building strong, accountable teams.
Operations Manager Delta WorkforceOperations ManagerPortage, MISummary: Lead daily manufacturing operations by overseeing production, quality, staffing, and continuous improvement to ensure products are manufactured safely, efficiently, and delivered on time. Day-to-Day Responsibilities: Oversee daily production operations, staffing, and workflow to meet production schedules and customer delivery commitments.
Senior Manager, Operations StrykerSenior Manager, OperationsPortage, MichiganHowever, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. Responsible for developing and executing production strategies, building organizational capability, driving continuous improvement, and partnering cross-functionally to achieve performance targets for safety, quality, service, cost, people development, and operational excellence.
Senior Manager, Operations- Fabrication & Powder Coat Stryker CorpSenior Manager, Operations- Fabrication & Powder CoatPortage, MI$135,600–$225,900 / yearHowever, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. Responsible for developing and executing production strategies, building organizational capability, driving continuous improvement, and partnering cross-functionally to achieve performance targets for safety, quality, service, cost, people development, and operational excellence.
Director, Operations Fox Factory IncDirector, OperationsColdwater, MIOur premium brand, performance-defining products and systems are used primarily on bicycles, side-by-side vehicles, on-road vehicles with and without off-road capabilities, off-road vehicles and trucks, all-terrain vehicles, snowmobiles, specialty vehicles and applications, motorcycles, and commercial trucks. This role oversees all major operational functions-including Logistics, Purchasing, Warehouse Operations, Facility Maintenance, Receiving, Value Stream Mapping, IT Integrations, and Operational Transactions-to build a unified, scalable, high‑performance operating model.
Process Improvement Consultant Senior- Retail Bank Operations The PNC Financial Services Group IncProcess Improvement Consultant Senior- Retail Bank OperationsKalamazoo, MI$81,000–$141,700 / yearAdditionally, Retail Bank Operations focuses on loan mitigation and investor operations, developing process improvement and automation opportunities, overseeing the daily processing of cash and check deposits, bill payments, and executes strategic quality management functions. As a Process Improvement Consultant Sr, you will: Design solutions that incorporate intelligent automation, robotic process automation, generative artificial intelligence, machine learning, and/or workflow systems to optimize process efficiency, reduce processing time, and mitigate risks.
Process Improvement Consultant - Retail Bank Operations The PNC Financial Services Group IncProcess Improvement Consultant - Retail Bank OperationsKalamazoo, MI$52,500–$127,500 / yearAdditionally, Retail Bank Operations focuses on loan mitigation and investor operations, developing process improvement and automation opportunities, overseeing the daily processing of cash and check deposits, bill payments, and executes strategic quality management functions. As a Process Improvement Consultant, you will: Design solutions that incorporate intelligent automation, robotic process automation, generative artificial intelligence, machine learning, and/or workflow systems to optimize process efficiency, reduce processing time, and mitigate risks.
New["Operations Reliability Engineer","Operations Reliability Engineer"] Refresco["Operations Reliability Engineer","Operations Reliability Engineer"]Paw PawAdhere to all health and safety policies/procedures, Good Manufacturing Practices (GMPs) and wear the required personal protective equipment (PPE) while in the warehouse or production areas (including but not limited to hairnets/beard nets, safety glasses, hearing protection, hard toe and slip/oil resistant shoes, appropriate safety gloves, and seatbelts while operating forklifts). Reporting to the Maintenance Manager, the Operations Reliability Engineer is responsible to support engineering and maintenance functions by performing professional engineering work related to the design, CAD modeling, construction, and inspection of various projects.
Senior Project Manager, Advanced Operations Stryker CorpSenior Project Manager, Advanced OperationsPortage, MI$102,600–$171,000 / yearHowever, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. As a Senior Project Manager, Advanced Operations team, you will lead complex engineering projects that support new product development and launch across our global manufacturing network.
Senior Operations Manager Metropolis TechnologiesSenior Operations ManagerPORTAGE, MIThe Senior Facility Manager manages the operation through effective leadership, developing client relationships and superior customer service, human resource management and budget management. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.
Residential Operations Leader DISHERResidential Operations LeaderPortage, MIThis individual will own the full lifecycle of residential production – from land development and infrastructure through home construction and customer care – ensuring seamless delivery across multiple communities while driving operational excellence, team development, and profitable growth. What will make you successful: 15+ years of residential construction/operations experience, with significant time in senior leadership across multiple functions.
Site Business Operations Coordinator Zoetis IncSite Business Operations CoordinatorKalamazoo, MIAny unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Notice: Zoetis Recruiters will contact candidates via email from an address ending in @zoetis.com and may also initially connect with candidates through LinkedIn, including LinkedIn InMail.
Hospital Operations Manager National Veterinary AssociatesHospital Operations ManagerRichland, MIThe Opportunity: As a Hospital Manager, you will be an essential part of the hospital management team, collaborating closely with the Managing Veterinarian to ensure the efficient and profitable operation of the hospital. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
Senior Director Operations Charles River Laboratories International IncSenior Director OperationsMattawan, MI$170,000–$212,000 / yearSupervisory responsibilities in accordance with the organization's policies and applicable laws to include workforce planning, interviewing, hiring, training, and developing employees; planning, assigning, and directing work; appraising performance and completing annual performance review on or before due date; rewarding and disciplining employees; investigating and addressing complaints; and resolving problems. Education and Experience: Bachelor's degree (Master's or Doctorate degree preferred) with 20 or more years of relevant experience in biomedical research and at least 15 years in leadership roles with at least 7 years of senior leadership experience; contract research organization experience preferred.
Customer Operations Associate J. Rettenmaier USA LPCustomer Operations AssociateSchoolcraft, MIFull timeProduced from sustainable raw materials such as grains, fruits, vegetables, seaweed and trees, upcycled post-consumer materials and recycled pre-consumer materials, the functional benefits of our fibers are favorable throughout all the industries we serve. Proficient in Microsoft Office Suite, including Outlook, Excel, and Word at a basic o intermediate level; familiarity with order processing software, preferable SAP or similar ERP SYSTEM.
Operations Supervisor - Crossroads Mall Catalyst Brands LLCOperations Supervisor - Crossroads MallPortage, MI$20.75–$25.94 / hourAs the Operations Supervisor, you are accountable for contributing to profitable sales growth by driving store merchandise in-stocks, supervising and engaging Operations associates and driving the execution of operational tasks. Primary Responsibilities: Customer Service & Sales - Maneuvering around the store at a fast pace, directing the team and working with all the latest merchandise, as well as resolving customer issues and concerns in a professional manner.
Operations Team Leader - MD GT Independence CareersOperations Team Leader - MDSturgis, MichiganThe Operations Team Leader position is responsible for providing quality and efficient service to customers through the daily management of a team of employees to include motivating, recognizing and rewarding, coaching, counseling, training, and problem solving. Provides continual evaluation of processes and procedures; responsible for suggesting methods to improve area operations, efficiency and service to both internal and external customers.
Operations Team Leader (Alabama) GT Independence CareersOperations Team Leader (Alabama)Sturgis, MichiganThe Operations Team Leader position is responsible for providing quality and efficient service to customers through the daily management of a team of employees to include motivating, recognizing and rewarding, coaching, counseling, training, and problem solving. Provides continual evaluation of processes and procedures; responsible for suggesting methods to improve area operations, efficiency and service to both internal and external customers.
Shift Manager II - Operations United States Steel CorpShift Manager II - OperationsPortage, MI3380458No5238556710.00.024-Jul-2026Shift Manager II - OperationsThe Shift Manager - Operations position is responsible for utilizing a hands-on approach to effectively deal with technical and non-technical issues related to production by recognizing potential problems and making critical decisions with little input from other managers. Today, as the first North American steel company to have declared a 2050 net-zero greenhouse gas emissions goal, we remain as innovative as ever, leading transformation across our industry while continuing to make products for everyday life - from industries as far ranging as automotive, construction, containers and packaging, appliances, and energy.
Technical Training Specialist, Operations - Sturgis, MI Plant Abbott LaboratoriesTechnical Training Specialist, Operations - Sturgis, MI PlantSturgis, MI$20.85–$41.75 / hourThey set up training schedules to ensure new/transferred employees receive proper training as well as ensuring all other required training is completed and documented according to plant guidelines. Our Nutrition business develops science-based nutrition products for people of all ages, from helping babies and children grow to keeping adult bodies strong and active.
Skillbridge Operations Trainee - Midwest Region SRS Distribution Inc.Skillbridge Operations Trainee - Midwest RegionKalamazoo, MIWith coast-to-coast coverage, over 750+ locations in 47 states, SRS Distribution is one of the nation's leading and fastest-growing distributors of building materials, landscape products, and pool & spa supplies. This opportunity is designed for service members with 180 days or fewer remaining before discharge and offers practical, industry-relevant training to support a successful transition into civilian careers.
Senior Director of Safety Operations CSM GroupSenior Director of Safety OperationsKalamazoo, MichiganThe Senior Director of Safety Operations is responsible for the safety framework on the At-Risk side of the business, as well as safety focused training and development, transformation, contractor/pre-qualification enhancement and working with execution and project teams to ensure all CSM employees are familiar with and accountable to best safety practices. Safety Program Oversight (60%) Governance & Strategy Establish and lead a Safety Governance Council with monthly cadence to drive decisions, remove barriers, and enforce accountability; define and cascade decision rights for deviations and stop-work authority.
HR Operations Leaves Specialist | Kalamazoo, Michigan | W2 | Hybrid Matlen Silver, Inc.HR Operations Leaves Specialist | Kalamazoo, Michigan | W2 | HybridKalamazoo, MIThe ideal candidate will serve as the primary point of contact for employees and managers regarding leave-related inquiries, ensuring an exceptional employee experience while maintaining compliance with company policies and federal/state leave regulations. Led by hard work, honesty, and a trusted team of experts, we can say that Matlen Silver technology has created a solutions experience and legacy of success that is the difference in the way the world works.
Staff Engineer, Advanced Operations Stryker CorpStaff Engineer, Advanced OperationsPortage, MI$89,300–$148,800 / yearHowever, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. What you will do: Provide engineering support to design and implement processes for new product development including capital equipment acquisition, fixture design and development, process capability studies, validation, documentation and training.
Sales Operations Specialist Rose InternationalSales Operations SpecialistPortage, Michigan$21 / hourTemporaryThis role is responsible for processing customer orders, resolving order and account issues, coordinating with multiple internal departments, and ensuring an exceptional customer experience while maintaining operational accuracy and efficiency. The ideal candidate thrives in a fast-paced environment, enjoys solving problems, and excels at building strong relationships with both customers and internal business partners.
Site Business Operations Coordinator ZoetisSite Business Operations CoordinatorKalamazoo, MichiganAny unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Notice: Zoetis Recruiters will contact candidates via email from an address ending in @zoetis.com and may also initially connect with candidates through LinkedIn , including LinkedIn InMail.
Operations Warehouse Support Nutrien LtdOperations Warehouse SupportWayland, MIJob DescriptionJob Title Operations Warehouse Support Requisition ID 29969 Job Location Short Wayland MI USA 49348Workplace Type On-Site Experience Level Entry Level Job Type Full Time Nutrien is a leading provider of crop inputs and services and our business results make a positive impact on the world. Through the collective expertise of our nearly 26000 employees we operate a world-class network of production distribution and ag retail facilities We efficiently serve growers needs and strive to provide a more profitable sustainable and secure future for all stakeholders.
Seasonal, Operations Technical Specialist (Part Time) H&R Block IncSeasonal, Operations Technical Specialist (Part Time)Sturgis, MIWorking closely with District Operations Coordinators (DOCs), Technology Implementation Analysts (TIAs), and field leadership, you'll play a critical role in successful office openings, daily operations, and seasonal closures. Perform routine building maintenance such as replacing light bulbs and ceiling tiles, cleaning HVAC vents, repairing minor physical damage, resolving minor plumbing issues, and conducting minor low-voltage electrical work.
Pharmacy Operations Manager Walgreen CoPharmacy Operations ManagerPortage, MI$22.50–$31 / hourAssists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience.
LEAD WASTEWATER OPERATOR JBS USA LLCLEAD WASTEWATER OPERATORPlainwell, MIMaintains a positive work atmosphere by acting and communicating in a manner so that you work effectively and cooperatively with customers, clients, coworkers, and leadership teams. 1-2 year experience in the operations and maintenance of wastewater treatment plants associated ancillary and auxiliary equipment and distribution systems.
LEAD WASTEWATER OPERATOR Pilgrim's Pride CorporationLEAD WASTEWATER OPERATORPlainwell, MIMaintains a positive work atmosphere by acting and communicating in a manner so that you work effectively and cooperatively with customers, clients, coworkers, and leadership teams. 1-2 year experience in the operations and maintenance of wastewater treatment plants associated ancillary and auxiliary equipment and distribution systems.
NewProduce Lead SpartanNashProduce LeadDowagiac, MichiganOur braggingly happy team members — ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists — create braggingly happy customers spanning national accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, and the Company’s own brick-and-mortar grocery stores, pharmacies and fuel centers. Manage a team that completes all stocking, production, and additional tasks to ensure product quality, production planning, accuracy, and date sensitive rotation, as well as ensure all spoiled/damaged products are handled per established guidelines.
Deli/Bakery Lead SpartanNashDeli/Bakery LeadDowagiac, MichiganOur braggingly happy team members — ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists — create braggingly happy customers spanning national accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, and the Company’s own brick-and-mortar grocery stores, pharmacies and fuel centers. Manage a team that completes all stocking, production, and additional tasks to ensure product quality, production planning, accuracy, and date sensitive rotation, as well as ensure all spoiled/damaged products are handled per established guidelines.
Network Delivery Lead Artech LLCNetwork Delivery LeadKalamazoo, MI$40–$46 / hourAbility to configure and discuss Routing and Switching technologies, MPLS, Network Security, Data Center networks – firewalls, IDS/IPS, VPN, load balancers. -- Managing coordination and follow-up/escalations to deal with 3rd Party vendor support tickets/issues.