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Posting Number: 20260245V Position Title: Undergraduate Intern - Career Mentor Posting Type Student Hours/week: 20 Eligibility: Work study preferred but open to all students Semester 2026-2027 Academic Year Location Vasey Hall Detailed Work Schedule Number of positions: 1-5 Department: 261-Continuing Studies Administration Contact Name: Deborah Harris Contact Phone/Extension: 9-8035. Mentors maintain an engaged on-site presence and help foster a positive, respectful, and inclusive work environment while collaborating closely with VUnited staff and internship supervisors to ensure a successful and supportive experience.

HOUR

Villanova University

Undergraduate Intern - Career Mentor

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FULL_TIME

OTHER

Activities may include but are not limited to: scheduling and securing training space; classroom step-up; securing training resources; training scheduling; determining resource readiness for course (including materials, training room, technology, and collection and entry of training data); providing production floor support; answering questions; taking consumer calls; conducting peer level observations; conducting training room audits; providing feedback on various topics; supporting new hire CSRs during nesting; administering exams/surveys/certifications; conducting performance management and root-cause/gap analysis; completing and submitting reports accurately/timely; completing all assigned training; studying performance trending; identifying performance gaps; providing training solutions/gap cause to Training Leadership team; and listening to consumer calls to identify trends and coach for improvement. This position is responsible for delivering new hire training/continuing education/return to work training to all staff members at all levels of the project, administering post-training course exams and surveys, and reporting and tracking of all associated training activities.

MAXIMUS provides business services to help governments operate health and human services programs, mostly at the state and national levels. The company's health services segment offers outsourced program management and administrative services,

Maximus

Trainer I (Limited Service, remote)

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Job Coach Jobs in Newark, DE

Job Coach Jobs in Newark, DE

Undergraduate Intern - Career Mentor Villanova University

Trainer I (Limited Service, remote) Maximus

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