UNKNOWN

ADAPTED_NOW

YEAR

Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability. 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages.

Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.The OpportunityAs a dedicated Property Adjuster Specialist, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle complex property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. Recognizes and empathizes with members' life events, as appropriate.Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available.This is a field-based role in the Fresno or Bakersfield, CA area. Candidates who are willing and able to work in this area are encouraged to apply.What you'll do:<ul><li>Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability.</li><li>Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.</li><li>Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources.</li><li>May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.</li><li>Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies.</li><li>Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.</li><li>Maintains accurate, thorough, and current claim file documentation throughout the claims process.</li><li>Advance knowledge of estimating technology platforms and virtual inspection tools.</li><li>Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims.</li><li>Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.</li><li>May be assigned CAT deployment travel with minimal notice during designated CATs.</li><li>Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.</li><li>Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience.</li><li>Adjusts complex claims with attorney involvement.</li><li>Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.</li><li>May require travel to resolve claims, attend training, and conduct in-person inspections.</li><li>Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li></ul>What you have:<ul><li>High School Diploma or General Equivalency Diploma.</li><li>2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages.</li><li>Advanced knowledge of estimating losses using Xactimate or similar tools and platforms.</li><li>Proficient knowledge of residential construction.</li><li>Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations.</li><li>Proficient negotiation, investigation, communication, and conflict resolution skills.</li><li>Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills.</li><li>Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed.</li><li>Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.</li><li>Successful completion of a job-related assessment may be required.</li></ul>What sets you apart:<ul><li>Hands-on experience in the field handling high-severity and complex property claims such as fire, water damage, vandalism, malicious mischief, foreclosures, earth movement, collapse, and liability.</li><li>Residential property field adjusting experience with dwelling, structure and additional living expenses.</li><li>Experience working directly for a standard insurance carrier handling claims from start to finish (first notice of loss, reviewing policy, making coverage decisions)</li><li>Proficient in using estimating platforms and virtual inspection tools like Xactimate, ClaimXperience and XactAnalysis</li><li>Insurance industry designations such as AINS (Associate in General Insurance), CPCU (Chartered Property Casualty Underwriter), AIC (Associate in Claims), or SCLA (Senior Claims Law Associate) or actively pursuing</li><li>Active Property & Casualty adjuster license</li><li>Currently reside in the Fresno, CA area, enabling quicker response times for local claims and a better understanding of regional risks</li><li>US military experience through military service or a military spouse/domestic partner</li></ul>Physical Demand Requirements:<ul><li>May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.</li><li>May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license.</li><li>May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.</li><li>May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.</li></ul>Compensation range: The salary range for this position is: $76,400 - $137,520.USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.  Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.comApplications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.  USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.--s-p-m1--Powered by SonicJobs (an advertiser on Monster). By applying, you consent to share your data with SonicJobs and the employer. Monster or SonicJobs does not store or use your application data beyond facilitating the application. See USAA Privacy Policy at https://www.usaa.com/privacy/ and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions

Industry leading service that puts our memberships' needs first. We're dedicated to the financial well-being of members of the military and their families for generations to come. That's why we provide a variety of financial products and best-in-class service to help our members achieve their financial goals and plan for the future. Our history continues to drive our purpose. USAA began in 1922 with 25 Army officers who offered to insure each other's vehicles when no one else would. Today, their tiny organization has grown into a respected institution offering a full range of financial products to millions of members. We believe they'd be pleased to know that USAA remains true to their founding values of service, loyalty, honesty and integrity. In 1922, when 25 Army officers met in San Antonio, Texas, and decided to insure each other's vehicles, they could not have imagined that their tiny organization would one day serve over 8 million members and become one of the only fully integrated financial services companies in America. We believe they would be pleased to know that USAA has remained true to their founding values of service, loyalty, honesty and integrity.

USAA

Property Adjuster Specialist - Field

Analysis Skills

Attorney

Case Management

Claims Management

Claims Processing

Conflict Resolution

Data Analysis

Documentation

Driver's License

Foreclosures

Hardware Virtualization

Insurance

Insurance Claims

Legal

Market Analysis

Military

Negotiation Skills

On Call

Problem Solving Skills

Property Insurance

Property Management

Regulations

Regulatory Compliance

Regulatory Requirements

Requirements Validation/Verification

Research Skills

Residential Real Estate

Risk

State Laws and Regulations

Subrogation

Willing to Travel

SonicJobs

FEED

OTHER

Founded in 2009 by CEO Joe Gregory, Grapevine MSP has grown from a recession-era startup into the Central Valley's largest managed IT services provider with a team of over 60 professionals headquartered in Bakersfield, CA. If you thrive at the intersection of technical web development and digital marketing, enjoy owning projects end-to-end, and want to make a meaningful impact for the clients we serve, we encourage you to apply.

About Grapevine MSP Grapevine MSP Technology Services is expanding, and we are seeking a talented Web Developer & Digital Marketing Specialist to join our team. Founded in 2009 by CEO Joe Gregory, Grapevine MSP has grown from a recession-era startup into the Central Valley's largest managed IT services provider with a team of over 60 professionals headquartered in Bakersfield, CA. As a Microsoft Tier 1 Partner, we deliver proactive IT support, cybersecurity, cloud, VoIP, strategic consulting, and 24/7 help desk services to businesses of all sizes. If you thrive at the intersection of technical web development and digital marketing, enjoy owning projects end-to-end, and want to make a meaningful impact for the clients we serve, we encourage you to apply. You will join a high-performing team known for a "let's figure it out" culture, a deep dedication to customer success, and a passion for solving real-world technology challenges.  The Role This is a full-time remote position. We are looking for a highly technical, self-directed professional to own and scale our web and digital marketing presence — from development and hosting through to paid ads, SEO, analytics, and creative execution. This role requires you to balance hands-on development with ongoing marketing operations and to communicate your work clearly with the wider team.  What You'll Do <ul><li>Design, develop, deploy, and maintain websites (front-end and back-end as required). </li></ul><ul><li>Manage hosting environments, domains, DNS, SSL, backups, and performance optimization. </li></ul><ul><li>Build, optimize, and manage Google Ads campaigns — Search, Display, and retargeting. </li></ul><ul><li>Implement on-page and technical SEO: site structure, metadata, page speed, and indexing. </li></ul><ul><li>Monitor analytics and performance metrics via Google Analytics, Search Console, and Ads reporting. </li></ul><ul><li>Create and edit web and marketing graphics as needed. </li></ul>Requirements What We're Looking For <ul><li>Strong experience with website development and CMS platforms (WordPress preferred). </li></ul><ul><li>Proficiency in HTML, CSS, and basic JavaScript. </li></ul><ul><li>Experience managing Google Ads accounts and budgets. </li></ul><ul><li>Working knowledge of SEO tools and best practices. </li></ul><ul><li>Familiarity with performance optimization, website security, and ongoing maintenance. </li></ul><ul><li>Graphic design experience using Adobe, Canva, or similar tools. </li></ul><ul><li>Excellent spoken and written English communication skills. </li></ul>  Preferred <ul><li>Experience with technical SEO audits and remediation. </li></ul><ul><li>Familiarity with hosting providers, cPanel, or cloud environments. </li></ul><ul><li>Understanding conversion tracking, tag management, and analytics. </li></ul><ul><li>Social media management experience across multiple platforms. </li></ul>BenefitsWhy Grapevine MSP — Benefits & Perks We take care of our people. Here's what you can expect when you join the team: <ul><li>Competitive Pay — salary commensurate with experience </li></ul><ul><li>401(k) Plan with 4% matching contributions </li></ul><ul><li>Low-cost, high-quality Healthcare — Medical, Dental, and Vision coverage </li></ul><ul><li>Paid Vacation Time </li></ul><ul><li>Paid Sick Time </li></ul><ul><li>Performance Bonuses </li></ul><ul><li>Work Anniversary Recognition </li></ul><ul><li>Equipment and Tools Provided — everything you need to do great work </li></ul><ul><li>Growth & Development Plans — industry-specific training courses and certifications covered </li></ul><ul><li>Team Events & Social Events — we work hard and celebrate together </li></ul>

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Property Adjuster Specialist - Field USAA

Web Developer & Digital Marketing Specialist: Full-Time - Onsite Grapevine MSP Technology Services

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