Required: Ability to quickly match alphanumeric sequences • Required: Ability to provide outstanding, friendly and professional customer service • Required: Must be able to multitask, handling customers on the phone and in the store at the same time • Desired: Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service • Desired: ASE certification • Desired: Fluency in multiple languages (Spanish is highly desired). • Provide excellent service to customers calling the store on the phone by answering all calls according to company policy, accurately looking up parts and quote prices, recommending premium and related items, and offering the Low-Price Guarantee.