NewRestaurant Manager - Corinne White Lodging Services CorporationRestaurant Manager - CorinneAustin, TXLeadership or supervisory experience in food and beverage operations — required; prior restaurant manager, hotel food and beverage manager, dining room manager, F&B supervisor, or assistant general manager experience strongly preferred. If you're a restaurant manager, hotel food and beverage manager, dining room manager, F&B supervisor, or assistant general manager ready to grow with one of the country's leading hotel management companies, we want to hear from you.
Guest Experience Manager (Department Head) Four Seasons Hotels and ResortsGuest Experience Manager (Department Head)Austin, TXPoised in the heart of downtown- on the banks of Lady Bird Lake-the Hotel offers a convenient escape for those looking to explore Austin's iconic happenings from a secluded oasis. The Guest Experience Manager personalizes all experiences for guests by coordinating with various departments in going above and beyond to ensure all guests have a great stay.
Conference Services Manager - Hotel Van Zandt - Austin, Tx Sage Hospitality Resources LLCConference Services Manager - Hotel Van Zandt - Austin, TxAustin, TXImprove hotel convention services' products through; (a) participate in the development of new sales tools and systems, (b) participate in the analysis of the strengths and weakness of our competitions product, and (c) analysis, understanding, and satisfaction of our customers' needs. Focuses on revenue-generating activity and maximizes selling time through retaining accounts/clients, maximizing account yield opportunities and sales effectiveness.
Sales & Guest Experience Associate European Wax Center- Austin- Southpark MeadowsSales & Guest Experience AssociateAustin, TexasFocused on our vision of Revealing Beautiful Skin® , we provide a modern, luxurious experience across more than 1,000 centers in the U.S. We pride ourselves on our unique "Waxing for All" business model and our famous "First Wax Free" offer. European Wax Center®, a leading beauty lifestyle brand founded in 2004, offers guests a full suite of waxing services and a proprietary line of beauty products.
Outside Services Discovery Land CompanyOutside ServicesAustin, TexasOur private, 800-acre community gives members access to 70 acres of vineyards, a championship 18-hole golf course designed by renowned architect Tom Fazio, and magnificent natural landscapes with dramatic, sweeping views of the Texas Hill Country. Ability to meet the physical demands of the position including, but not limited to, working indoors and outdoors in all weather conditions, standing, walking, and moving for periods of greater than eight (8) hours, and lifting and carrying items sometimes greater than fifty (50) pounds.
Member Services Concierge, Driftwood Downtown Discovery Land CompanyMember Services Concierge, Driftwood DowntownAustin, TexasAbility to meet the physical demands of the position including, but not limited to, working indoors and outdoors in all weather conditions, standing, walking, and moving for periods of greater than eight (8) hours, and lifting and carrying items sometimes greater than fifty (50) pounds. The Member Services Coordinator is the initial point-of-contact for members and their guests, and is responsible for providing exceptional experiences, communication, and memories for members, guests, and prospects throughout their time at the Club.
General Manager IHOPGeneral ManagerTX$60,000Since 1958, IHOP® has been the place where people connect over breakfast, enjoy study breaks, grab a bite before or after sporting events, and so much more. IHOP is hiring a highly skilled General Manager in San Antonio and Surrounding Areas, TX!
C3 Presents - Associate Manager Food & Beverage Live Nation Entertainment IncC3 Presents - Associate Manager Food & BeverageAustin, TXThese businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. Make real-life operational decisions during event execution regarding service levels, line management, staffing needs, points of sale, vendor placement, operating hours, and other business matters.
Assistant Hospitality Manager Target Hospitality CorpAssistant Hospitality ManagerTXTarget Hospitality is a leading provider of specialty rental and hospitality services, delivering turnkey workforce housing, culinary, and facility management solutions to remote and challenging environments across North America. We offer a comprehensive benefits package designed to support you and your family - on the job and beyond: Free Housing & Meals On Rotation - While on rotation at the lodge, housing, meals, laundry, and gym access are all provided at no cost to you.
Assistant Manager, Park Retail Operations Circuit of the Americas LLCAssistant Manager, Park Retail OperationsTXThe sports and entertainment portfolio at COTA is unmatched in the country, with Formula 1 US Grand Prix, NASCAR, and MotoGP attracting global fans during championship races on the famed Circuit, while Live Nation produces more than 30 headline concerts annually at the Germania Insurance Amphitheater. This position works closely with the Retail Manager to execute operational priorities, support sales initiatives, oversee daily store activities, and provide leadership to Team Leads and Retail Associates.
Event Manager Maggiano's Little ItalyEvent ManagerAustin, TXThis role owns all event details after booking, including room setup, seating plans, event timelines, staffing coordination, menu arrangements, and day-of execution. This role partners closely with Sales Manager, Culinary, and Restaurant Leadership teams to provide an exceptional guest experience from event handoff through completion.
Inventory Performance Manager Sysco CorpInventory Performance ManagerNew Braunfels, TXCountry Code+1+1242+1246+1264+1268+1284+1340+1441+1473+1649+1664+1670+1671+1684+1758+1767+1784+1849+1868+1869+1876+1939+20+211+212+213+216+218+220+221+222+223+224+225+226+227+228+229+230+231+232+233+234+235+236+237+238+239+240+241+242+243+244+245+248+249+250+251+252+253+254+255+256+257+258+261+262+264+265+266+267+268+269+27+290+291+297+298+299+30+31+32+33+34+345+350+351+352+353+354+355+356+357+358+359+36+370+371+372+373+374+375+376+377+378+379+380+381+382+385+386+387+389+39+40+41+420+421+423+43+44+45+46+47+48+49+500+501+502+503+504+505+506+507+508+509+51+52+53+54+55+56+57+58+590+591+593+594+595+596+597+598+599+60+61+62+63+64+65+66+670+672+673+674+675+676+677+678+679+680+681+682+683+685+686+687+688+689+690+692+7+77+81+82+84+850+852+853+855+856+86+872+880+886+90+91+92+93+94+95+960+961+962+963+964+965+966+967+968+970+971+972+973+974+975+976+977+98+992+993+994+995+996+998Phone Number. Job CategorySelect a Job CategoryAdministrationCommunications FamilyCorporate AffairsCustomer SuccessData AnalysisFinanceHuman ResourcesLegalMaintenanceMaintenance FamilyManufacturingMarketing FamilyMerchandisingOperationsProject ManagementProperty ManagementQuality AssuranceSalesSupply ChainTechnologyTransportationUSA Fleet/Transportation; USA Talent Acquisition Driver; USA OperationsWarehouse.
Assistant Manager, Park Retail Operations Circuit of the AmericasAssistant Manager, Park Retail OperationsDel Valle, TXThe sports and entertainment portfolio at COTA is unmatched in the country, with Formula 1 US Grand Prix, NASCAR, and MotoGP attracting global fans during championship races on the famed Circuit, while Live Nation produces more than 30 headline concerts annually at the Germania Insurance Amphitheater. This position works closely with the Retail Manager to execute operational priorities, support sales initiatives, oversee daily store activities, and provide leadership to Team Leads and Retail Associates.
Food & Beverage Manager Sonesta International Hotels CorporationFood & Beverage ManagerAustin, TexasThis role is responsible for assisting in coordinating, supervising, and directing all aspects of the food and beverage outlet's operations focusing The Stephen F Austin Royal Sonesta bar and assisting as needed with other outlets and banquets. The employee is frequently required to stand for long periods of time; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and taste or smell.
NewRestaurant Manager - Austin, TX SPB HospitalityRestaurant Manager - Austin, TXAustin, TexasThe manager will possess a versatile skill set, including food service management, team leadership, and proficiency in POS systems. The manager will assist the General Manager or Assistant General Manager with planning, organizing, directing, coordinating, and delegating responsibilities to hourly employees.
Guest Service Agent Sonesta Great Bay Beach Resort & CasinoGuest Service AgentAustin, TXThe Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.
Assistant Operations Manager Target Hospitality CorpAssistant Operations ManagerTXResponsible for supporting the operational performance and service quality of an assigned portfolio of lodge locations - coaching site leadership teams, supporting budget and cost management, and maintaining operational continuity across the portfolio during the Operations Manager's off-rotation. Target Hospitality is a leading provider of specialty rental and hospitality services, delivering turnkey workforce housing, culinary, and facility management solutions to remote and challenging environments across North America.
Guest Service Representative - Full Time Hendrick Automotive GroupGuest Service Representative - Full TimeAustin, TXSummary: Ensures friendly and receptive environment for guests and provides administrative functions of the sales department through accurate recording of customer traffic and production of reports with critical sales process metrics. Produces Daily Reports: Daily Update (1, 5, Close), Performance Metric (core Guests Services reports).
Assistant Store Manager-Spirit-HU - U-SP-Y26-T11-Z65-D575-S60663 San Marcos Premiu, TX (San Marcos, TX) Spirit HalloweenAssistant Store Manager-Spirit-HU - U-SP-Y26-T11-Z65-D575-S60663 San Marcos Premiu, TX (San Marcos, TX)San Marcos, TX$16.75–$17.25 / hourThe Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store ensuring maximum sales/profitability by establishing and maintaining Guest Services, developing staff, controlling expenses, shrinkage and all aspects of merchandising and inventory control. The Assistant Store Manager supports the Store Manager in the staffing, setup, merchandising, pack-up and teardown of a Seasonal Store.
Assistant Store Manager-Spirit-HU - U-SP-Y26-T11-Z65-DXX-S61762 Arboretum, TX (Austin, TX) Spirit HalloweenAssistant Store Manager-Spirit-HU - U-SP-Y26-T11-Z65-DXX-S61762 Arboretum, TX (Austin, TX)Austin, TX$16.75–$17.25 / hourThe Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store ensuring maximum sales/profitability by establishing and maintaining Guest Services, developing staff, controlling expenses, shrinkage and all aspects of merchandising and inventory control. The Assistant Store Manager supports the Store Manager in the staffing, setup, merchandising, pack-up and teardown of a Seasonal Store.
Assistant Store Manager-Spirit-HU - U-SP-Y26-T11-Z65-D571-S60128 Universal City, TX (Universal City, TX) Spirit HalloweenAssistant Store Manager-Spirit-HU - U-SP-Y26-T11-Z65-D571-S60128 Universal City, TX (Universal City, TX)Universal City, TX$16.75–$17.25 / hourThe Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store ensuring maximum sales/profitability by establishing and maintaining Guest Services, developing staff, controlling expenses, shrinkage and all aspects of merchandising and inventory control. The Assistant Store Manager supports the Store Manager in the staffing, setup, merchandising, pack-up and teardown of a Seasonal Store.
Part Time Guest Services Hendrick Automotive Group CorporatePart Time Guest ServicesAustin, TexasPart timeSummary: Ensures friendly and receptive environment for guests and provides administrative functions of the sales department through accurate recording of customer traffic and production of reports with critical sales process metrics. Produces Daily Reports: Daily Update (1, 5, Close), Performance Metric (core Guests Services reports).
Assistant Store Manager-Spirit-HU - U-SP-Y26-T11-Z65-D571-S60102 Tech Ridge, TX (Austin, TX) Spirit HalloweenAssistant Store Manager-Spirit-HU - U-SP-Y26-T11-Z65-D571-S60102 Tech Ridge, TX (Austin, TX)Austin, TX$16.75–$17.25 / hourThe Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store ensuring maximum sales/profitability by establishing and maintaining Guest Services, developing staff, controlling expenses, shrinkage and all aspects of merchandising and inventory control. The Assistant Store Manager supports the Store Manager in the staffing, setup, merchandising, pack-up and teardown of a Seasonal Store.
Assistant Store Manager-Spirit-HU - U-SP-Y26-T11-Z65-DXX-TP0726 Austin, TX (Austin, TX) Spirit HalloweenAssistant Store Manager-Spirit-HU - U-SP-Y26-T11-Z65-DXX-TP0726 Austin, TX (Austin, TX)Austin, TX$16.75–$17.25 / hourThe Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store ensuring maximum sales/profitability by establishing and maintaining Guest Services, developing staff, controlling expenses, shrinkage and all aspects of merchandising and inventory control. The Assistant Store Manager supports the Store Manager in the staffing, setup, merchandising, pack-up and teardown of a Seasonal Store.
Restaurant General Manager - Full Service - Austin, TX HHB Restaurant RecruitingRestaurant General Manager - Full Service - Austin, TXAustin, TexasAs a Restaurant General Manager, your experience and leadership skills will head up some of the nation’s leading restaurant venues and staff, while building a strong team of your own and continuing to advance your restaurant career. You will also be responsible for typical restaurant manager duties including creating a safe working environment for your employees and customers.
Convention Service Manager Sonesta Great Bay Beach Resort & CasinoConvention Service ManagerAustin, TXAs needed, assist the client in menu planning, food and beverage coordination, table arrangements, decorations, traffic flow, room set-up, group room blocks and VIP services, etc. Confirm in writing to the client and all affected hotel departments all group requirements via sales contract terms, addendums, confirmation of pricing, group resumes, and/or banquet event order.
Assistant Community Manager - Spectra Parks Education Realty Trust Inc (Inactive)Assistant Community Manager - Spectra ParksAustin, TXThis role supports and assists the Community Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly close-out and financial reports, processing invoices for payment, collecting rent, fees, and other payments, completing bank deposits, dispositions, and account reconciliations, and using the property management software to record, track, and report on all financial workings of the community. 1-3 years minimum of relevant experience in residence life and/or property management that demonstrates the application of community management, sales, marketing, and customer service background sufficient to assist in managing the day-to-day operations of an apartment community, resolve customer complaints and issues, complete financial records, documents, and reports, increase sales revenues, and coordinate the work of a team.
COTALAND Operations Manager Circuit of the Americas LLCCOTALAND Operations ManagerTXThe sports and entertainment portfolio at COTA is unmatched in the country with Formula 1 US Grand Prix, NASCAR and MotoGP attracting global fans during championship races on the famed Circuit and Live Nation producing over 30 headline concerts every year at the Germania Insurance Amphitheater. Requirements Required Qualifications: Minimum 3 years of experience in theme park, amusement park, or similar high-volume entertainment operations Previous experience in a supervisory or senior operation role within a theme park or attraction.
NewGuest Service Supervisor Hotel EllaGuest Service SupervisorAustin, TXFull timeCommunicating effectively, both verbally and in writing (i.e., use appropriate language, display proper tone, attitude and body language when communicating). Ability to work flexible schedules (including weekends, nights, holidays) to meet hotel/guest needs.
Guest Service Supervisor Lark Hospitality Career SiteGuest Service SupervisorAustin, TexasCommunicating effectively, both verbally and in writing (i.e., use appropriate language, display proper tone, attitude and body language when communicating). Ability to work flexible schedules (including weekends, nights, holidays) to meet hotel/guest needs.
Food & Beverage Manager Sonesta Great Bay Beach Resort & CasinoFood & Beverage ManagerAustin, TXThis role is responsible for assisting in coordinating, supervising, and directing all aspects of the food and beverage outlet''s operations focusing The Stephen F Austin Royal Sonesta bar and assisting as needed with other outlets and banquets. The employee is frequently required to stand for long periods of time; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and taste or smell.
NewDual Front Desk Manager White Lodging Services CorporationDual Front Desk ManagerAustin, TXThis is a hotel front office leadership role for an experienced hospitality professional who leads from the front — someone who coaches and develops front desk agents and supervisors, drives exceptional guest service, and brings operational excellence to every shift. If you're a Front Desk Manager, front office supervisor, guest services manager, or rooms operations leader looking for hotel management jobs with a growth-oriented company, White Lodging offers more career mobility and advancement opportunities than a single-property employer ever could.
Household Manager- Austin, Texas The Calendar GroupHousehold Manager- Austin, TexasAustin, TXFull timeThis hands-on role combines household management, vendor coordination, project management, and light administrative support. A private family of four is seeking an experienced House Manager to oversee the daily operations, maintenance, and organization of two private residences.
Turn Team Member Cardinal Group Management&Advisory LLCTurn Team MemberSan Marcos, TXPart timeMaintenance Assistance – During turn, the maintenance team may need help with their punch lists (changing light bulbs, replacing air filters, smoke detector batteries, etc.), minor repairs (replacing a garbage disposal), major repairs (new HVAC condenser installation), painting touch up in units or common areas, preventative maintenance projects (testing emergency systems, inspecting boilers, cleaning compactor rooms, maintaining common areas), or any type of project where the maintenance team needs an extra hand. Projects can include assisting with unit trash outs, groundskeeping, assisting maintenance with HVAC or preventative maintenance projects, furniture assembly and installation, and helping residents on move-in day.
Remote Guest Services Representative – Travel Genovaire Travel GroupRemote Guest Services Representative – TravelAustin, TexasRemoteWe are looking for a Remote Guest Services Representative – Travel to provide assistance and support to travelers throughout their journey. This position focuses on delivering attentive service, resolving travel questions, and maintaining a positive client experience.
Chief Engineer Peachtree Hospitality Management LLCChief EngineerAustin, TXPart timeAs a member of the opening leadership team, the Chief Engineer will play a critical role in the transition from construction to operations, including building commissioning, contractor coordination, systems training, warranty administration, and the implementation of preventive maintenance programs designed to protect the hotel's long-term performance and asset value. As a member of the hotel's leadership team, the Chief Engineer oversees all engineering operations, preventive maintenance programs, life safety systems, vendor relationships, and building infrastructure to ensure a safe, efficient, and exceptional experience for guests and associates.
Sales Associate Ultimate Fitness Group, LLCSales AssociateAustin, TX$13–$17 / hourWe will work to create a sustainable culture that supports a healthy space for learning and growing, valuing and empowering every employee, inspiring a diverse franchise network, and uplifting the members and communities we serve. OTFF will not receive a copy of my application, will have no control over whether I receive an interview and/or am ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisee's employees.
Phone Supervisor White Lodging Services CorporationPhone SupervisorAustin, TXSummary: The AYS Supervisor oversees the Department to ensure that all guest requests and needs, including answering calls, dispatching requests and following up on requests are efficiently handled. • Maintain and be familiar with a directory of information that contains, but is not limited to, the following, so guest requests and questions can be answered: - Local hotels, addresses, telephone and fax numbers.
NewDishwasher/Kitchen Steward Supervisor - Banquets White Lodging Services CorporationDishwasher/Kitchen Steward Supervisor - BanquetsAustin, TXItems must be sorted, stacked and moved so manual dexterity and fine motor skills are required to grasp small and large items including plates, glasses, silverware, and lift trays with food and push carts are all a part of the daily activities in this role. Summary: Accountable for day to day supervision of the Stewarding team to ensure cleaning all dishes, glassware, cooking utensils, pots, pans and other food and beverage related items for the Kitchen, Restaurants, Banquets, IRD and the Rooms areas.
Dishwasher/Kitchen Steward Supervisor White Lodging Services CorporationDishwasher/Kitchen Steward SupervisorAustin, TXItems must be sorted, stacked and moved so manual dexterity and fine motor skills are required to grasp small and large items including plates, glasses, silverware, and lift trays with food and push carts are all a part of the daily activities in this role. Summary: Accountable for day to day supervision of the Stewarding team to ensure cleaning all dishes, glassware, cooking utensils, pots, pans and other food and beverage related items for the Kitchen, Restaurants, Banquets, IRD and the Rooms areas.
Head Coach Ultimate Fitness Group, LLCHead CoachAustin, TX$35–$65 / hourUtilizing strong business acumen, analytical thinking, and data-driven decision-making, the Head Coach monitors key performance indicators, identifies opportunities for operational and team improvement, and implements strategies that enhance coach effectiveness, member retention, studio utilization, and revenue growth. This role oversees the full coach lifecycle, including recruitment, hiring, onboarding, scheduling, development, performance management, succession planning, and retention, while fostering a high-performance culture grounded in accountability, inclusivity, collaboration, and continuous improvement.
Recreation Supervisor Target Hospitality CorpRecreation SupervisorTXResponsible for leading the day-to-day operation of the lodge recreation facilities and programming - supervising recreation staff, maintaining safe and clean fitness and leisure spaces, and delivering activities that support guest morale and wellbeing during long rotations. Target Hospitality is a leading provider of specialty rental and hospitality services, delivering turnkey workforce housing, culinary, and facility management solutions to remote and challenging environments across North America.
General Manager DoughProsGeneral ManagerKyle, TexasThe General Manager is responsible for the on-going coaching, motivating and training of employees and for ensuring Guests are served a quality product in a clean and friendly environment. We are looking for an experienced General Manager for the overall management of the day to day restaurant operations.
Outlet Server - Seasonal Sonesta Great Bay Beach Resort & CasinoOutlet Server - SeasonalBee Cave, TXWe are an organization made up of people, thoughts and ideas - all working towards fulfilling our simple mission: To wow every guest, team member, partner & community we operate in by delivering quality, value & amazing hospitality. An epic blend of full-service and focused hotels in major cities, Sonesta's uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be.
Front Desk III Target Hospitality CorpFront Desk IIITXResponsible for guest services and supporting management in the general operations of the assigned facility, with accountability for supervising and directing front desk personnel, owning team work schedules, and supporting management reporting and tracking. Target Hospitality is a leading provider of specialty rental and hospitality services, delivering turnkey workforce housing, culinary, and facility management solutions to remote and challenging environments across North America.
Office Services Specialist (On-Call) SPS North AmericaOffice Services Specialist (On-Call)Austin, TXAcross North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings. Specific vision abilities required by this job include close vision, distance vision, ability to adjust focus and ability to match or detect differences between colors, including shades of color and brightness (MFP color calibration and print requests require this ability).
Member Services Specialist Front Street ShipyardMember Services SpecialistAustin, TXAs a fast-growing company, SHM cultivates a team dynamic of passionate individuals led by the sharpest minds in the industry in order to serve the vibrant boating community that encompasses the SHM network. Developing and maintaining effective and friendly working relationships with staff, members, guests and dealing with conflict effectively, courteously, and tactfully.
Planet Fitness - Member Services Representative - Part Time - Booker Taymax GroupPlanet Fitness - Member Services Representative - Part Time - BookerUniversal City, Texas$10.50–$10.75 / hourOur success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Planet Fitness - Overnight Member Services Representative - Part Time - New Braunfels Taymax GroupPlanet Fitness - Overnight Member Services Representative - Part Time - New BraunfelsNew Braunfels, TexasOur success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Planet Fitness - Member Services Representative - Part Time - Converse Taymax GroupPlanet Fitness - Member Services Representative - Part Time - ConverseConverse, TexasOur success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.