UNKNOWN

FEED

Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

YEAR

U.S. Department of Homeland Security

IT Project Manager

Researches, conceptualizes, and crafts authoritative executive speeches, strategic talking points, keynote addresses, and official scripts for senior agency leaders, civilian dignitaries, and flag-level military officials, skillfully translating complex, sensitive, and high-priority policies into clear, persuasive, and impactful communications suitable for national broadcasts, news media, the general public, and internal communications. Current agency employees, Current Permanent Department of War Civilian Employees, Interagency Career Transition Assistance Plan eligibles, Eligible Priority Placement Program (PPP) DoD Military Spouse Preference applicants, Eligible DoD PPP applicants, Military Spouses, Land Management Workforce Flexibility Act, Veterans, Veterans Employment Opportunity Act (VEOA), other Special Authorities.

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IT Project Manager U.S. Department of Homeland Security

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