UNKNOWN

FEED

The ideal candidate is someone who enjoys solving difficult problems, working directly with customers, and bringing structure and clarity to complex technical situations. The role is hands-on and customer-facing, requiring strong investigation skills, clear communication, and the ability to connect application behavior, Kubernetes infrastructure, logs, metrics, and customer impact.

YEAR

Fidelity National Information Services Inc

Support Engineer - Enterprise Platforms

PERMANENT

FULL_TIME

POSTING_API

As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.

CYNET SYSTEMS

Senior Unix Patch Engineer

Expertise in advanced opto-mechanical systems design, test, and integration techniques including but not limited to STOP analysis, optical metrology, high-power thermal damage testing (CW LIDT testing), and system tolerancing. Fiber optics skills including cleaving, splicing, combining, core-alignment, connector termination, high density fiber routing, reflection/attenuation management, fiber inspection, loss budgeting/link engineering.

Star Catcher

Opto-Mechanical Engineer

ea_via_bold

Customer interactions, troubleshooting actions, and final resolutions are documented accurately and consistently in internal systems, ensuring strong records and seamless continuity for follow-up support. Manage and respond to customer communications received through multiple channels including phone, email, text, and social platforms from potential or existing customers.

IQ Fiber

Customer Technical Support Representative

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Support Engineer - Enterprise Platforms Fidelity National Information Services Inc

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