Bloomington, IL30+ days ago
Lead and support continuous improvement, organizational change, and community engagement by monitoring and evaluating the efficiency and effectiveness of service delivery methods, procedures, and systems; recommending appropriate service and staffing levels aligned with departmental policy and operational needs to foster public trust, transparency, and confidence in the Citys water systems and services. Plan, direct, coordinate, and review the work of Water staff and divisions; assign and evaluate work activities, projects, and programs; regularly meet with staff to identify operational challenges, implement solutions, and drive performance improvements; ensure adherence to all safety protocols and regulatory requirements.