Interactions at this level are typically concerned with providing communications at higher levels of organizational operations and may utilize activities such as evaluating customer satisfaction, developing cooperative associations, and allocating resources to improve work operations, work quality, overall achievement of organizational goals and objectives, and customer satisfaction. They have a demonstrated track record of overseeing diverse functional areas-such as budgeting, accounting, procurement, payroll/AP, financial reporting, and financial systems-and are skilled at driving process improvement, strengthening internal controls, and supporting organizational efficiency.