Workday Certified Financials WSS/CLM/Evisort Consultant Accenture PlcWorkday Certified Financials WSS/CLM/Evisort ConsultantCincinnati, OHAs a Workday WSS/CLM/Evisort Consultant, your primary responsibilities may include: Identification of business requirements, functional design, process design (including scenario design, flow mapping), prototyping, testing, training, defining support procedures. New doesn't mean being ahead of the curve; new is pushing forward the curve, riding the edge where the impossible meets the transformational and making it reality where it matters.
Supply Chain Planning Life Sciences Consultant Accenture PlcSupply Chain Planning Life Sciences ConsultantCincinnati, OHAccenture is a leading solutions and services company that helps the world's leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed across the enterprise, bringing together the talent of our approximately 786,000 people, our proprietary assets and platforms, and deep ecosystem relationships. We work with our pharmaceutical, biotech, medical technology, distributor and consumer health clients globally to redefine the future of the life sciences industry: combining the latest technology with scientific breakthroughs to revolutionize how medical treatments are discovered, developed and delivered to patients around the world.
Adobe Workfront Fusion Consultant Accenture PlcAdobe Workfront Fusion ConsultantCincinnati, OHBecause by combining passion, data, design thinking, and a dedicated global team of marketers, strategists, and technologists, singularly focused on creating the best experiences, Accenture makes it possible to realize the true potential of the Adobe platform. In this role, you'll wear both your architect and consultant hats-crafting smart, scalable integrations in Adobe Workfront Fusion while partnering closely with stakeholders to turn complex business needs into automated magic.
AI-Native MarTech Strategy Consultant Accenture PlcAI-Native MarTech Strategy ConsultantCincinnati, OHThis role sits at the intersection of marketing strategy, technology architecture, and applied AI - you'll guide enterprise clients through evaluating, designing, and implementing AI-native martech ecosystems that drive measurable business outcomes. Design AI-native marketing architectures that integrate generative AI, predictive analytics, and automation into client workflows (content generation, audience segmentation, lifecycle marketing, attribution modeling).
Payments Banking Consultant Accenture PlcPayments Banking ConsultantCincinnati, OHIn Strategy & Consulting we work with C-suite executives, leaders, and boards of the world's leading organizations, helping them reinvent every part of their enterprise to drive greater growth, enhance competitiveness, implement operational improvements, reduce cost, deliver sustainable 360° stakeholder value, and set a new performance frontier for themselves and the industry in which they operate. We bring together the talent of our approximately 799,000 people with proprietary assets and platforms, deep process and industry expertise, and leading ecosystem relationships to deliver end-to-end solutions and measurable outcomes at scale.
NewManufacturing Consultant - Life Sciences - Digital CMC / PLM Accenture PlcManufacturing Consultant - Life Sciences - Digital CMC / PLMCincinnati, OHKey Responsibilities: At a Consultant level, key responsibilities could include: Support project delivery of business and technology transformations by utilizing deep industry expertise in PLM, CMC, tech transfer, data as a product, knowledge graphs, data lineage, and AI-enabled business and technology transformation work. We work with our pharmaceutical, biotech, medical technology, distributor and consumer health clients globally to redefine the future of the life sciences industry: combining the latest technology with scientific breakthroughs to revolutionize how medical treatments are discovered, developed and delivered to patients around the world.
Agentic Commerce Consultant | Consumer Goods & Retail Accenture PlcAgentic Commerce Consultant | Consumer Goods & RetailCincinnati, OHYou will work across strategy, digital experience, content, platform integration, and data teams to help clients improve how their products show up across search, AI interfaces, and partner ecosystems, while ensuring readiness for agent-mediated interactions. This consultant will help prepare their data, digital platforms, and analytics capabilities to support next-generation customer experiences across digital channels, partner ecosystems, and emerging AI-driven environments.
Accenture Edge - Senior SAP Production Planning (PP) Consultant Accenture PlcAccenture Edge - Senior SAP Production Planning (PP) ConsultantCincinnati, OHThe Work: Seasoned SAP PP Consultant with hands-on expertise across multiple industries and manufacturing models and who operates at the intersection of solution architecture, client advisory, and delivery leadership - owning end-to-end PP solution design, guiding cross-workstream integration, and serving as the go-to manufacturing SME for client executives and program leadership on large-scale S/4HANA transformations. We Are: Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale.
Outside Sales Consultant Armstrong GroupOutside Sales ConsultantCincinnati, OhioAs an Outside Sales Representative at Guardian Protection, you will have an opportunity to use your sales skills and training to deliver compelling in-home and on-site presentations on Guardian Protection's security solutions. Our brands include Armstrong Utilities, Guardian Protection, Armstrong Development, 4Front Solutions, Twin Pops, and Armstrong Comfort Solutions.
New Home Sales Consultant Fischer HomesNew Home Sales ConsultantCincinnati, OhioMust be able to sit or stand for long periods of time and walk on various types of terrain, including uneven surfaces, construction sites, and residential properties that may have mud, ruts, etc. We select highly competent individuals to join our team, provide them with the resources, training, and development possible to make significant contributions and drive their success while determining their career paths.
NewIn-Home Sales Consultant Hauser Heating & Air ConditioningIn-Home Sales ConsultantCincinnati, OH$100,000–$200,000 / yearJoin Hauser Air , part of American Residential Services (ARS) , the nation's largest provider of residential HVAC, plumbing, and electrical services , with over 7,000 team members and more than 45 years of experience delivering trusted home comfort solutions to customers across the country. Responsibilities: As a Comfort Advisor / In-Home HVAC Sales Representative , you will meet with homeowners to evaluate their current heating and cooling systems and present customized replacement solutions.
NewNEW HOME SALES CONSULTANT Fischer HomesNEW HOME SALES CONSULTANTErlanger, KYMust be able to sit or stand for long periods of time and walk on various types of terrain, including uneven surfaces, construction sites, and residential properties that may have mud, ruts, etc. We select highly competent individuals to join our team, provide them with the resources, training, and development possible to make significant contributions and drive their success while determining their career paths.
Care Consultant Sr (Value-Based Provider Success) Ohio Market Elevance HealthCare Consultant Sr (Value-Based Provider Success) Ohio MarketMason, OhioWe are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. We are seeking a dedicated and experienced Provider Success Consultant to join our team and drive the achievement of value-based care in the Medicare, Medicaid, and Commercial lines of business.
HR Consultant - Workforce Strategy Elevance HealthHR Consultant - Workforce StrategyMason, OhioThe HR Consultant will be responsible for solving organizational challenges through people-related solutions and serving as an integral part of a market or business segment's frontline leadership team, to understand every aspect of the business and be a resource and thought leader on human capital and organizational topics. This role requires a combination of hands-on approach and critical reasoning and thinking, use of data to guide work, being comfortable challenging convention and, in some cases, influencing line leaders to reassess how work is done.
Experience-Based Sales Consultant HopesglobalgetawaysExperience-Based Sales ConsultantCincinnati, OhioRemoteAs an Experience-Based Sales Consultant, you will work with clients to explore travel opportunities, present personalized options, and assist with arranging memorable vacations and leisure experiences. Hope's Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways.
Revenue Cycle Management (RCM) Consultant - CarelonRx Elevance HealthRevenue Cycle Management (RCM) Consultant - CarelonRxCincinnati, OhioWe are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. Location: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance.
Group Underwriting Consultant Elevance HealthGroup Underwriting ConsultantMason, OhioWe are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. Location: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance.
Training and Quality Consultant - Property & Casualty Insurance Munchener Ruckversicherungs-Gesellschaft Aktiengesellschaft (Munich Re)Training and Quality Consultant - Property & Casualty InsuranceAmelia, OHAmerican Modern Insurance Group, Inc., a Munich Re company, is a widely recognized specialty insurance leader that delivers products and services for residential property - such as manufactured homes and specialty dwellings - and the recreational market, including boats, personal watercraft, classic cars, and more. Purpose: The Product Training & Quality Consultant will support initiatives that build and assess consistency, compliance, skill, and knowledge-building across product (Management and Operations) functions.
Oracle HCM Cloud Core HR Consultant DeloitteOracle HCM Cloud Core HR ConsultantCincinnati, OH$100,400–$197,900 / yearOur purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Coordinating with cross-functional technical teams to track risks, dependencies, and issues across integrations, conversions, and reporting, while supporting testing, go-live, and post-production stabilization.
SAP Data Conversion, Transformation Senior Consultant DeloitteSAP Data Conversion, Transformation Senior ConsultantCincinnati, OH$91,100–$179,500 / yearJoin our team of strategic advisers and architects, differentiated by our industry depth to collaborate with leading solution providers and leverage your experience in strategy, process design, technology enablement, and operational services to enable heart-of-the-business solutions. As a Senior Consultant, Functional Transformation on the SAP business transformation services team, you will be responsible for: Support end-to-end SAP S/4HANA data migration activities, including data profiling, cleansing, mapping, transformation, conversion, and validation.
Leasing Consultant (Fieldstone at Glenwood Crossing) Buckingham CompaniesLeasing Consultant (Fieldstone at Glenwood Crossing)Cincinnati, OhioFull timeRecognized as a consecutive year Best Places to Work awardee, we build our future leaders through our professional development programs, paid tuition and certification programs and executive coaching. As Leasing Consultant , this individual initiates and coordinates all phases of our apartment community leasing, focusing on positive resident relations and optimal resident retention.
Financial Consultant Senior (PBM Pricing) Elevance HealthFinancial Consultant Senior (PBM Pricing)Mason, OhioWe are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. Hybrid 1: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance.
Business Strategy Senior Consultant DeloitteBusiness Strategy Senior ConsultantCincinnati, OH$128,000–$252,500 / yearoversee the detailed, quantitative analysis work associated with developing meaningful insights to address our clients' biggest challenges which include helping clients increase revenues, decreasing costs, accelerating cash flow, improving margin and operational workflows by addressing people, processes, and technology across every aspect of the project lifecycle. The team advises on growth strategy, portfolio strategy, market positioning, business model innovation, and strategic planning, using data-driven insights to shape strategy and define the business models, operating models, and capabilities needed to deliver it.
Dayforce Talent Consultant, Functional Transformation DeloitteDayforce Talent Consultant, Functional TransformationCincinnati, OH$86,700–$170,900 / yearOur HR Strategy & Technology professionals bring experience across talent management, HR transformation, workforce technology, and enterprise platforms to help clients improve processes, enable digital transformation, and support business priorities. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Financial Consultant - Finance Systems, Services & Automation Elevance HealthFinancial Consultant - Finance Systems, Services & AutomationMason, OHMinimum Requirements: Requires a BA/BS in accounting or finance and a minimum of 3 years experience in general accounting, finance, or budget and planning; or any combination of education and experience, which would provide an equivalent background. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
Dayforce Data Integration Management - Senior Consultant, Functional Transformation DeloitteDayforce Data Integration Management - Senior Consultant, Functional TransformationCincinnati, OH$116,200–$229,100 / yearOur purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Support complex Dayforce integration and data management efforts that help clients improve connectivity, data quality, and operational performance across HR and payroll ecosystems.
Program Consultant- Ltss Elevance HealthProgram Consultant- LtssMason, OH$71,680–$107,520 / yearWe are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. Analyze performance trends, key performance indicators (KPIs), and operational data to identify improvement opportunities, support strategic initiatives, and drive data-informed decision-making.
Cyber Security Senior Consultant - Sentinel DeloitteCyber Security Senior Consultant - SentinelCincinnati, OH$105,400–$207,800 / yearAs a Senior Consultant, Sentinel on the Deloitte Cyber team, you will be responsible for: Architecting, designing, and implementing Microsoft Sentinel, Microsoft Defender for Endpoint, and extended detection and response solutions across Azure, Amazon Web Services, and Google Cloud Platform environments. One or more certifications such as Microsoft Certified: Security Operations Analyst Associate (SC-200), Certified Cloud Security Professional, Certificate of Cloud Security Knowledge, Certified Information Systems Security Professional, Cisco Certified Network Professional, or Cisco Certified Network Associate.
Cyber Forward Deployed Engineer - Senior Consultant DeloitteCyber Forward Deployed Engineer - Senior ConsultantCincinnati, OH$134,500–$265,100 / year1+ years of experience with one of the following Frontier Gen AI Platforms: Anthropic, Google or Open AI, including hands on experience with one of the following key platforms/products; Claude API, Claude for Enterprise, Claude Code, Gemini API, Vertex AI Agent Builder, Grounding, Google Workspace integration, GPT-4o, Assistants API, Responses API, OpenAI Agents. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Financial Consultant Senior (Pbm Pricing) Elevance HealthFinancial Consultant Senior (Pbm Pricing)Mason, OHMinimum Requirements: Requires a BA/BS in accounting or finance and a minimum of 5 years budgeting, forecasting and accounting financial reporting experience; or any combination of education and experience, which would provide an equivalent background. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
Patient Safety Insights Consultant Senior Elevance HealthPatient Safety Insights Consultant SeniorCincinnati, OH$112,800–$203,040 / yearMinimum requirements: Requires a master's degree in a healthcare-related or quantitative field and a minimum of 7 years of experience in healthcare quality improvement, healthcare analytics, managed care, population health, patient safety or related healthcare experience; or any combination of education and experience which would provide an equivalent background. The Patient Safety Insights Consultant Senior is responsible for advancing enterprise clinical quality strategies through the application of advanced analytics, predictive modeling, and performance improvement methodologies designed to identify, measure, improve quality outcomes and reduce preventable harm.
Oracle EPM (Pbcs~Pcmcs) Consultant DeloitteOracle EPM (Pbcs~Pcmcs) ConsultantCincinnati, OH$86,700–$170,900 / yearDeloitte's Finance Transformation offering helps finance and global business services leaders navigate an increasingly challenging environment marked by disruptive tech like AI, market uncertainty, and regulatory change, and recognize the opportunity to better serve the enterprise, shareholders, customers, and regulators. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
NewBusiness Information Consultant Senior- PBM Business Strategy and Analytics Elevance HealthBusiness Information Consultant Senior- PBM Business Strategy and AnalyticsMason, OhioWe are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. Location: This role requires associates to be in-office 1 day per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance.
Associate HR Consultant Elevance HealthAssociate HR ConsultantMason, OhioWe are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. Location: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance.
Business Consultant Senior Elevance HealthBusiness Consultant SeniorMason, OhioHybrid 1 : This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. Primary duties may include, but are not limited to: Provides expertise to lower level consultants on the analysis of business needs to determine optimal means of meeting those needs.
Community Relations Consultant - Southwest Ohio Region Elevance HealthCommunity Relations Consultant - Southwest Ohio RegionCincinnati, OhioWe are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. The Community Relations Consultant will be responsible for supporting the planning and implementation of corporate generated community relations activities or managing community relations activities for a state plan.
Business Information Consultant Sr Elevance HealthBusiness Information Consultant SrMason, OhioWe are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. Location: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance.
Financial Consultant Senior Elevance HealthFinancial Consultant SeniorMason, OhioWe are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. Location: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance.
Provider Success Consultant - Pay for Quality Elevance HealthProvider Success Consultant - Pay for QualityMason, OhioWe are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. Location: Hybrid 1- This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance.
Fire Inspection Sales Consultant SilcoFire Inspection Sales ConsultantCincinnati, OhioThe sales representative will be responsible for generating new customers and cross selling existing customers for the required inspections of fire extinguishers, sprinkler systems, fire alarm, exit/emergency lighting, and fire suppression systems. As the market leader in the Midwest, Silco is a growing, family-owned company with over 500 employees working from our headquarters in Cincinnati and branches in Dayton, Columbus, Toledo, Akron, Cleveland and Louisville.
SAP Order to Cash Consultant, Senior Associate PricewaterhouseCoopers LLPSAP Order to Cash Consultant, Senior AssociateCincinnati, OH$77,000–$202,000 / yearPwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . In this role at PwC, you will leverage your skills to respond effectively to diverse perspectives and needs, using a broad range of tools and methodologies to generate new ideas and solve problems.
Lead Stock Plan Consultant Global Payments IncLead Stock Plan ConsultantCincinnati, OHThis role will report directly to the Director Long-Term Incentives & Retention within the Total Rewards function, and would be responsible for the design, administration, governance, and strategic optimization of global equity compensation programs. This role partners closely with executive leadership, HR, Legal, Tax, Finance, and external vendors to ensure equity plans are competitive, compliant, and aligned with business objectives.
Business Information Consultant Senior- PBM Business Strategy And Analytics Elevance HealthBusiness Information Consultant Senior- PBM Business Strategy And AnalyticsMason, OHWe are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. Minimum Requirements: Requires a BA/BS degree in Statistics, Economics, or Business Administration and minimum of 8 years of relevant experience; or any combination of education and experience which would provide an equivalent background.
SAP Order To Cash Consultant, Senior Associate PwCSAP Order To Cash Consultant, Senior AssociateCincinnati, OH$77,000–$202,000 / yearPwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . In this role at PwC, you will leverage your skills to respond effectively to diverse perspectives and needs, using a broad range of tools and methodologies to generate new ideas and solve problems.
NewPharmacist Consultant - Carelonrx Call Center Elevance HealthPharmacist Consultant - Carelonrx Call CenterMason, OH$119,360–$179,040 / yearWe are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. The Pharmacist Consultant- CarelonRx Call Center will be responsible for supporting disease management programs and physicians care plans through drug therapy evaluation and consultation for program participants.
NewM&A IT Senior Consultant DeloitteM&A IT Senior ConsultantCincinnati, OH$128,000–$252,500 / yearDeloitte's M&A I&D team assists our clients with deal closing, integration and divestiture strategy and governance, integration and divestiture accounting and reporting services, developing and executing a Day 1 implementation plan, and addressing longer-term integration needs to create the future-state organization our clients envision. We offer comprehensive end-to-end support and advisory services, covering areas such as valuation modeling, cost optimization, restructuring, business design and transformation, infrastructure and real estate, mergers and acquisitions (M&A), and sustainability.
Lead Fair and Responsible Banking Risk Consultant U.S. BancorpLead Fair and Responsible Banking Risk ConsultantCincinnati, OH$111,605–$131,300 / yearThe Lead FaRB Risk Consultant will partner with business-aligned Compliance Risk Managers, business partners, CRO teams, and other stakeholders to translate regulatory expectations into practical, risk-based guidance that supports sound decision-making and effective risk mitigation. Strong understanding of the application of fair lending and UDAP/UDAAP risks across financial products, with experience evaluating business practices throughout the consumer product lifecycle, including origination, pricing, marketing, servicing, and collections.
Fair and Responsible Banking Risk Consultant U.S. BancorpFair and Responsible Banking Risk ConsultantCincinnati, OH$105,400–$124,000 / yearThe FaRB Risk Consultant will work cross-functionally to review business practices and customer-facing processes, supporting efforts to assess risk, identify emerging issues, and develop practical guidance that promotes sound risk management. In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Strategic Business Consultant Fifth Third BankStrategic Business ConsultantCincinnati, OHThe base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. Partner with stakeholders across Finance, Risk, and business functions to translate complex information into clear, concise presentations and reporting materials for executive leadership, the Board, and regulatory audiences.
Client Relationship Consultant 3 (Banker) Westwood Cheviot, OH Office (Spanish Preferred) U.S. BancorpClient Relationship Consultant 3 (Banker) Westwood Cheviot, OH Office (Spanish Preferred)Cincinnati, OH$23.75–$29.03 / hourStrong client relationships are based on trust, assessing and attending to customers' banking needs, obtaining and processing customer and account information, demonstrating and educating clients on available deposit and loan products and services, and recommending solutions based on each customer's unique goals and needs. In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.