Food Services Area Supervisor Six Flags Great AdventureFood Services Area SupervisorOld Bridge, NJRegularly walk the dining area to engage with guests using the “2-finger” method—casually and courteously interacting with guests to check on their satisfaction, gather feedback, and address any issues. Troubleshoot any issues related to staff, equipment, or customer service promptly with upper management to minimize disruptions of service.
NewTax Supervisor – Public Accounting JobotTax Supervisor – Public AccountingNew York, NY$125,000–$145,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. With offices in NYC and Long Island, we provide comprehensive tax, assurance, and consulting services to high-net-worth individuals, privately held businesses, and organizations across a wide range of industries.
NewAudit Supervisor / Manager - Healthcare Kforce Inc.Audit Supervisor / Manager - HealthcareHarrison, NY$80,000–$125,000Responsibilities Include: In this role, the Audit Supervisor/Manager Healthcare oversee the efforts of multiple client engagements; Maintain active communication with client and ensure satisfaction. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs.
NewFood Service Supervisor - Hempstead Union Free School District AramarkFood Service Supervisor - Hempstead Union Free School DistrictHempstead, NY$28–$30BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Perform other duties as requested by the Food Service Director or Manager whenever his/her skill and/or experience would be vital to initiate, coordinate, or complete any given program.
NewPart Time Customer Service Coordinator TJ MaxxPart Time Customer Service CoordinatorOceanside, NY$18–$18.50 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
NewProject Accounting Supervisor Kforce Inc.Project Accounting SupervisorNew York, NY$107,950–$146,050Participate in monthly financial meetings with project managers for monitor progress of project and ensure proper and accurate billing and pay application to client per contract terms . Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs.
Clinical Supervisor for Assessment LCADC, CCS 115 Catholic Charities, Diocese of MetuchenClinical Supervisor for Assessment LCADC, CCS 115Edison, NJ$60,000–$68,000 / yearFull timeCatholic Charities, Diocese of Metuchen (CCDOM), with more than 450 employees is a non-profit, social services agency with its mission, driven by Catholic social teaching, of providing quality services with dignity and respect to the poor, vulnerable and all people in need and partnering with families and communities to improve the quality of life. Supervisory experience in the field of addiction, 5 years experience utilizing clinical, evidenced based tools in making sound clinical decisions, skilled in clinical reasoning, listening and excellent communication skills.
Retail Customer Service Associate FedExRetail Customer Service AssociateBranchburg, New Jersey$19.70–$26.60 / hourFull timeAdoption Assistance Program (regular part-time/full-time employees with 12 months continuous service), LTD & STD Disability (regular full-time employees after completing 180 days of active employment), Life Insurance (part-time/full-time employees are eligible for basic and supplemental life insurance and accidental death and dismemberment (AD&D) on date of hire. The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority.
NewCustomer Service Associate CrossCountry MortgageCustomer Service AssociateHoboken, NJWe have been recognized nine times on Inc. 5000’s Fastest-Growing Private Companies list and have received countless awards for our standout culture. You’ll be responsible for responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience.
NewSupervisor - Full Time Pure HockeySupervisor - Full TimeFairfield, NJ$18–$22 / hourThe Supervisor position provides an opportunity, in a leading retail setting, to excel in a growing, high impact, customer focused role, working both independently and as a member of a team, to positively impact the lives of others. · Partner with management to establish and communicate all critical metrics and expectations within the store, including but not limited to sales, visual, operations, safety, loss prevention, human resources, payroll/scheduling, and training.
Retail Supervisor Six Flags Great AdventureRetail SupervisorOld Bridge, NJRequires lifting, sitting, standing, walking, bending, eye/hand coordination, near vision, hearing, and speech. Retail Supervisors are required to actively approach and engage Guests while possessing a friendly and outgoing demeanor.
NewOperations Supervisor VitalRecords Vital Holdings LLCOperations Supervisor VitalRecordsRobbinsville, NJCustomer Service – Responsible for providing courteous and attentive treatment of all customers’ needs by presenting a professional and positive image when interacting with customers in person and over the phone. Personnel Management – Candidate will be responsible for, in part, hiring job candidates, training new/existing employees, enforcing company policies, and ensuring proper staffing.
Stand Supervisor Six Flags Great AdventureStand SupervisorAllentown, NJTroubleshoot any issues related to staff, equipment, or customer service promptly with upper management to minimize disruptions of service. Responsibilities:Lead, train, and motivate a team of associates assigned to your location(s) to deliver high quality customer service.
NewTraffic Control Supervisor NorthwestTraffic Control SupervisorHacksensack, NJ$60,000–$65,000 / yearThis role is responsible for overseeing jobsite setups, managing field employees, supporting safety compliance, maintaining equipment, communicating with customers, and ensuring work is completed safely and efficiently. Work is regularly performed outdoors in various weather conditions, including rain, heat, cold, wet or humid conditions, and active roadway environments.
Production Supervisor (Hair stylist / Barber) Codinix IncProduction Supervisor (Hair stylist / Barber)Dunellen, NJ$20.55–$25.55 / hourTemporaryContractorThe stylist must provide all necessary tools, equipment, and products required to perform services, maintain a clean work environment, complete service documentation, and deliver care in a respectful and supportive manner to individuals with varying physical and intellectual abilities. Seeking a licensed Cosmetologist-Hairstylist to provide routine hair care services for clients.
NewSupervisor Field Ops United Site ServicesSupervisor Field OpsOLD BRIDGE, NJ$63,300–$91,700About USS: United Site Services is the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers’ project and event success. Salary Range: $63,300.00 – $91,700.00 / year Pay Transparency Statement: At United Site Services, our salary ranges reflect the minimum and maximum base pay for the posted position applicable to all locations across the US.
Shuttle Supervisor ABM IndustriesShuttle SupervisorJamaica, NY$30.14–$30.14Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. From curbside to rooftop, ABM’s comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions.
NewShop Supervisor Herc Rentals IncShop SupervisorJersey City, NJ$75,000–$85,000 / yearAn individual in this position will be responsible for the training, development and management of all of the heavy equipment mechanics, yard workers and utility workers, appraising their performances and utilizing the most cost-effective means for maintenance and repair of all rental and service equipment. Develop consistent and regular schedules for all of the mechanics and yard technicians to perform various types of maintenance on heavy equipment, construction equipment and various pieces of machinery.
NewClinical Supervisor, Residential Treatment 820 Model LESCClinical Supervisor, Residential Treatment 820 ModelNew York, NY$90,000–$100,000 / yearMinimum five (5) years full-time experience in substance use field, including direct service; knowledge, experience, skills working with populations with co-occurring disorders; minimum two (2) years’ experience supervising clinical staff; computer competent. Responsible for delivering all clinical treatment services in an OASAS 820 certified residential treatment program utilizing trauma informed, person centered, strengths based approaches .
NewArchitectural Project Manager JobotArchitectural Project ManagerBrooklyn, NY$75,000–$90,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Here are some of the experience we are looking for: putting together full sets of CDs, permitting, RFIs, and site visits for upfront verification, during construction, punch-lists, and meeting with the city for permit related requirements.
NewDialysis Clinical Manager Registered Nurse - RN Fresenius Medical CareDialysis Clinical Manager Registered Nurse - RNPrinceton, NJ$85,000–$143,000 / yearFacilitate timely workup of patients for access management, dialysis services, patient education, hospitalizations, and kidney transplantation as appropriate, and ensures coordination of care with the multidisciplinary renal team. Demonstrated leadership competencies and skills for the position, including excellent communication, customer service, continuous quality improvement, relationship development, results orientation, team building, motivating employees, performance management, and decision making.
Store Manager Extra Space StorageStore ManagerElizabeth, NJ$19–$22 / hourIf you have experience in any of the following types of jobs, we encourage you to apply: Assistant Store Manager, Key Holder or Key Carrier, Retail or Shift Supervisor, Sales Lead, Customer Service Team Lead, Customer Service Manager, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales. The Store Managers are accountable for building customer relationships through in-person and phone interactions, presentinga structured sales process, and managing customer accounts.
Clinical Nurse Manager - Cardiothoracic ICU - FT - Nights NewYork-PresbyterianClinical Nurse Manager - Cardiothoracic ICU - FT - NightsManhattan, NY$145,000–$168,000 / yearIn collaboration with the Patient Care Director, participates in the establishment of unit(s) short- and long-term goals and ensures its alignment with the hospital’s overall strategic goals. The Clinical Nurse Manager assumes first line leadership responsibility and accountability for managing the delivery of patient care on an assigned unit.
Airline Customer Service Supervisor for Prestigious International Airline in New York (JFK) $23.25/hr plus $5.55 Health Variance. (JFK SUP - JAN 2026) Hallmark Aviation Services LPAirline Customer Service Supervisor for Prestigious International Airline in New York (JFK) $23.25/hr plus $5.55 Health Variance. (JFK SUP - JAN 2026)Jamaica, NYMinimum 18 months Airline Experience Preferred Strong leadership abilities Excellent focus on Customer and Client satisfaction Must be able to work morning, afternoon, and/or night shift Ability and willingness to work harmoniously in a team environment Strong leadership but stronger team player Ability to work under pressure Ability to communicate effectively verbally and in writing Thorough knowledge of airport operations Arrivals Departures Ticket Counter Basic knowledge of airline reservations Ability to solve basic problems within the operation (Delays, Cancellations, etc.) Computer typing and ticketing experience Ability to operate independently and work varied hours. Hallmark Aviation Services is seeking a Supervisor for an International Airline in New York JFK.
Customer Service Supervisor Waste Connections IncCustomer Service SupervisorJamaica, NY$28–$30 / hourThe Customer Service Supervisor oversees the daily operations of the customer service department, ensuring high‑quality service delivery, accurate order processing, and effective communication between customers, drivers, and operations. We operate with a culture of trust, empowerment, and accountability - where self‑directed, motivated leaders can grow their careers and make a meaningful impact.
Customer Service Supervisor BrinksCustomer Service SupervisorSpringfield Gardens, New York$75,000–$85,000 / yearBrink’s Global Services specializes in the secure transportation and handling of valuable goods throughout the logistic value chain, from raw materials and components to finished products within the mining, banknote, precious metal, jewelry, security, art and pharmaceutical industries The company has a proud history of providing growth and advancement opportunities for its employees. Effectively manage all Commodities Customer Service processes and work closely with Operations, Sales and Security to ensure the right decisions are made at the right time, appropriate communication occurs and that plans are intelligently adjusted to reflect necessary fluctuations in goals and requirements as business needs change.
Airline Customer Service Supervisor for Prestigious International Airline in New Jersey (EWR) $23.25/hr plus $4.60 Health Variance. Hallmark Aviation ServicesAirline Customer Service Supervisor for Prestigious International Airline in New Jersey (EWR) $23.25/hr plus $4.60 Health Variance.Newark, NJFull timeAble to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs. Computer Software (Word & Excel), typing, and ticketing experience.
Airline Customer Service Supervisor for Prestigious International Airline in New Jersey (EWR) $23.25/hr plus $4.60 Health Variance. (EWR SUP - FEB 2026) Hallmark Aviation Services LPAirline Customer Service Supervisor for Prestigious International Airline in New Jersey (EWR) $23.25/hr plus $4.60 Health Variance. (EWR SUP - FEB 2026)Newark, NJHallmark Aviation is seeking a professional Airline Supervisor for a Prestigious airline. DEPARTMENT Newark, NJ EWR.
Customer Service Supervisor Brink's, IncorporatedCustomer Service SupervisorNY$75,000–$85,000 / yearBrink's Global Services specializes in the secure transportation and handling of valuable goods throughout the logistic value chain, from raw materials and components to finished products within the mining, banknote, precious metal, jewelry, security, art and pharmaceutical industries The company has a proud history of providing growth and advancement opportunities for its employees. Effectively manage all Commodities Customer Service processes and work closely with Operations, Sales and Security to ensure the right decisions are made at the right time, appropriate communication occurs and that plans are intelligently adjusted to reflect necessary fluctuations in goals and requirements as business needs change.
Supervisor - Customer Service Airport Operations United Airlines IncSupervisor - Customer Service Airport OperationsNewark, NJ$80,235.90–$98,066.10 / yearFrom the exceptional service at the check-in counter to the departure gate, and even behind the scenes making sure your checked bags arrive with you, our Airport Operations team keeps operations at our airports running smoothly every single day. The supervisor will focus on leading and developing the skills of front-line co-workers with the goal of delivering consistent and excellent customer service and delivering a quality product in accordance with Company guidelines.
Customer Service Supervisor Wawa IncCustomer Service SupervisorNorth Brunswick, NJ$22–$29.70 / hourYou'll work side-by-side with peer supervisors and store leaders to deliver excellent customer service, boost sales, and keep the store safe, organized and fully stocked. Maintain accurate inventory by performing regular cycle counts and smart ordering to help maximize sales and ensure customers find what they need.
Customer Service Supervisor - Full Time Whole Foods Market IncCustomer Service Supervisor - Full TimeNJ$17.50–$30.20 / hourYou are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the checkout experience and grocery delivery & pickup at your assigned store.
Retail Customer Service Supervisor PetSmart LLCRetail Customer Service SupervisorEast Hanover, NJPetSmart's Experience Lead (Retail Customer Service Supervisor) provides exceptional pet parent service to Pet Parents while upholding the company's vision, mission, values, and strategy. Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: People Leadership: Facilitates the associate experience and supports associate development.
NewSupervisor Customer Service GraybarSupervisor Customer ServiceGarden City, New YorkLet us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest! Most regular, full-time employees at Graybar may be eligible for a variety of benefits like: Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits.
Supervisor, Customer Meter Services National Grid PlcSupervisor, Customer Meter ServicesBrooklyn, NY$117,000–$137,000 / yearPlease be advised that due to the nature of this position, incumbents are subject to federal Drug & Alcohol safety regulations governing US Department of Transportation ("DOT") covered positions, including the Federal Motor Carrier Safety Administration (FMCSA) and Pipeline Hazardous Material Safety Administration (PHMSA). Oversee the operational workload of team to ensure allocated resources are fully utilized in order to deliver against agreed upon work plan and execute work activities within planned unit and budget cost.
Customer Service & E-Commerce Supervisor - Full Time Whole Foods Market IncCustomer Service & E-Commerce Supervisor - Full TimeJersey City, NJ$17.50–$30.20 / hourWork requires the following motions: bending, twisting, squatting, and reaching Exposure to FDA approved cleaning chemicals Exposure to temperatures <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit Ability to work in a wet and cold environment. You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service).
New Store - Customer Service & E-Commerce Supervisor - Full Time - Montgomery Township, New Jersey - Opening Late Summer 2026 Whole Foods Market IncNew Store - Customer Service & E-Commerce Supervisor - Full Time - Montgomery Township, New Jersey - Opening Late Summer 2026NJ$17.50–$30.20 / hourYou are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the checkout experience and grocery delivery & pickup at your assigned store.
New Store - Customer Service & E-Commerce Supervisor - Full Time - Eatontown, New Jersey - Opening Late Summer 2026 Whole Foods Market IncNew Store - Customer Service & E-Commerce Supervisor - Full Time - Eatontown, New Jersey - Opening Late Summer 2026Eatontown, NJ$17.50–$30.20 / hourYou are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the checkout experience and grocery delivery & pickup at your assigned store.
Senior Customer Operations Supervisor (Construction Inquiry) Public Service Enterprise Group IncSenior Customer Operations Supervisor (Construction Inquiry)Newark, NJ$93,600–$148,200 / yearIf applicable, the successful applicant must prove they are: (1) a citizen or national of the USA; OR (2) a lawful permanent resident of the United States (Non-Conditional Permanent I-551 / Green Card / Permanent Resident Card holder); OR (3) a citizen, national, or permanent resident of a "Generally Authorized" destination on the attached list not also a citizen, national, permanent resident of any country not listed; OR (4) a "Protected Individual" under the Immigration and Naturalization Act (8 U.S.C 1324b(a)(3)). Customer Operations Supervisor - Construction Inquiry will be responsible for direct supervision of both Bargaining Unit and MAST Associates related to Residential, Non-Residential, and Demolition New Business Requests.
Senior Customer Operations Supervisor (Billing Operations) Public Service Enterprise Group IncSenior Customer Operations Supervisor (Billing Operations)Newark, NJ$93,600–$148,200 / yearIf applicable, the successful applicant must prove they are: (1) a citizen or national of the USA; OR (2) a lawful permanent resident of the United States (Non-Conditional Permanent I-551 / Green Card / Permanent Resident Card holder); OR (3) a citizen, national, or permanent resident of a "Generally Authorized" destination on the attached list not also a citizen, national, permanent resident of any country not listed; OR (4) a "Protected Individual" under the Immigration and Naturalization Act (8 U.S.C 1324b(a)(3)). The position requires strong leadership, analytical, communication, and problem-solving skills to effectively coach employees, resolve operational and employee relations issues, and drive continuous improvement while supporting safe, reliable service to utility customers.
Supervisor Customer Operations Site Public Service Enterprise Group IncSupervisor Customer Operations SiteNewark, NJ$107,600–$170,300 / yearIf applicable, the successful applicant must prove they are: (1) a citizen or national of the USA; OR (2) a lawful permanent resident of the United States (Non-Conditional Permanent I-551 / Green Card / Permanent Resident Card holder); OR (3) a citizen, national, or permanent resident of a "Generally Authorized" destination on the attached list not also a citizen, national, permanent resident of any country not listed; OR (4) a "Protected Individual" under the Immigration and Naturalization Act (8 U.S.C 1324b(a)(3)). Directly supervising Bargaining Unit and/or MAST associates, resolving employee relations issues, maintaining a positive and productive working relationship with Locahile ensuring consistency across the department.
Correspondence Supervisor - FT - Day - Collections & Customer Svc Lawrenceville NJ Capital HealthCorrespondence Supervisor - FT - Day - Collections & Customer Svc Lawrenceville NJNJ$20.91–$27.19 / hourCommunicates effectively and consistently with other departments such as Patient Access, Utilization Management, Health Information Management, Denials, etc. for relevant correspondence such as authorizations, appeal letters, and audits to ensure high priority requests are tracked and addressed by the responsible parties. When determining base salary and/or rate, several factors may be considered including, but not limited to location, years of relevant experience, education, credentials, negotiated contracts, budget, market data, and internal equity.
Cash Application Supervisor - FT - Day - Collections & Customer Svc Lawrenceville NJ Capital HealthCash Application Supervisor - FT - Day - Collections & Customer Svc Lawrenceville NJNJ$21.33–$27.73 / hourOccasional physical demands include: Standing , Walking , Climbing (e.g., stairs or ladders) , Carry objects , Push/Pull , Twisting , Bending , Reaching forward , Reaching overhead , Squat/kneel/crawl , Wrist position deviation. When determining base salary and/or rate, several factors may be considered including, but not limited to location, years of relevant experience, education, credentials, negotiated contracts, budget, market data, and internal equity.
Connected Customer Supervisor Floor & DecorConnected Customer SupervisorPort Chester, New YorkThis role will oversee the processes relating to cashiering, returns, cash office functions, inventory management, e-commerce support, in addition to providing customers with an exceptional shopping experience. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment.
Customer Experience Supervisor KithCustomer Experience SupervisorBrooklyn, New YorkWorking closely with Store Management, the Customer Experience Supervisor supports operational priorities, helps guide daily team activities, and reinforces the brand vision by consistently modeling strong leadership, service excellence, and teamwork. Led by Founder, CEO and Creative Director Ronnie Fieg, the brand is known globally for evoking nostalgia from a dynamic point of view, and working closely with a carefully selected set of best-in-class collaborators.
Customer Experience Supervisor I - Woodbridge Ctr Catalyst Brands LLCCustomer Experience Supervisor I - Woodbridge CtrWoodbridge, NJ$23–$28.75 / hourCore Competencies: To achieve success at JCPenney, a Customer Experience Supervisor possesses the following core competencies: Embraces a Growth Mindset: Proposes and initiates actions on new ideas that improve our product, stores or practices. General Description: As the Customer Experience Supervisor I - You are accountable for driving profitable sales growth by leading and engaging associates, coaching associates on customer service, leading company training initiatives and delivering company checkout experience strategies.
NewCustomer Care Supervisor Catalyst Brands LLCCustomer Care SupervisorWayne, NJ$57,000–$95,000 / yearCatalyst Brands reflects the bringing together the rich heritages of our brands with modern excitement and a new vision for success with five iconic brands together under a unified powerhouse portfolio to celebrate the essence of American style. Supervises, provides coaching, and engages Customer Care Center (CCC) associates to continuously provide exceptional customer service to meet or exceed company survey goals.
Senior Customer Operations Supervisor (Inquiry) Public Service Enterprise Group IncSenior Customer Operations Supervisor (Inquiry)Newark, NJ$91,100–$144,200 / yearIf applicable, the successful applicant must prove they are: (1) a citizen or national of the USA; OR (2) a lawful permanent resident of the United States (Non-Conditional Permanent I-551 / Green Card / Permanent Resident Card holder); OR (3) a citizen, national, or permanent resident of a "Generally Authorized" destination on the attached list not also a citizen, national, permanent resident of any country not listed; OR (4) a "Protected Individual" under the Immigration and Naturalization Act (8 U.S.C 1324b(a)(3)). The position requires strong leadership, analytical, communication, and problem-solving skills to effectively coach employees, resolve operational and employee relations issues, and drive continuous improvement while supporting safe, reliable service to utility customers.