1,558 Results for

Customer Service Supervisor Jobs in Boston, MA

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New!

Boston, MAToday

$90,000–$100,000 Per Year

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Job Summary:

The Supervisor of School Services provides case management oversight and direction designed to optimize access to curriculum and IEP goals and objectives, while supporting function-based behavior assessment and intervention planning. The Supervisor works collaboratively within a multidisciplinary school-based team to maximize efficiency of service delivery, while providing supervision to the Program Manager, School Services aimed to advance development of skills and excellent customer service.

Marlborough, Massachusetts27 days ago

$110,000–$120,000 Per Year
Full-time

The Help Desk Supervisor at Ken’s Foods leads day-to-day Help Desk operations and provides direct leadership to Help Desk technicians, helping strengthen technical capability, troubleshooting consistency, and overall service quality. This role oversees IT support across corporate offices, manufacturing facilities, and distribution locations, ensuring reliable, timely technical support for business users and production operations, with a strong focus on uptime, responsiveness, and consistent service across all sites.

New!

Burlington, MA2 days ago

$19–$20 Per Hour

As a supervisor and a part of our front-end staff, you will lead employees by example by proactively approaching and offering help to customers, bringing in and organizing shopping carts from the outside parking lot, and helping to run register as necessary to minimize customer wait time.

At Wegmans, our employees are ambassadors of incredible customer service and strive to answer questions, solve problems, and assist in a variety of ways.

Uxbridge, MA30+ days ago

$67,000–$101,000 Per Year
Full-time

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. The anticipated salary range for this position: $67,000.00 - $101,000.00 AnnualThe actual salary will vary based on applicant’s location, education, experience, skills, and abilities.

New!

Boston, MA1 day ago

li>Ensuring the information safety and security of all guests within the hotel by supervising/training front desk staff in the following areas: room location security/privacy, key logger awareness, information security, personal information privacy/security, payment security, etc.

The primary function of the Front Office Supervisor is to assist the hotel guests and attend to their needs while utilizing the highest possible level of service; thus, ensuring we are providing a welcoming and accommodating environment.

New!

East Boston, MA2 days ago

$60,000–$64,000 Per Year

The position is responsible for supervising thirty plus food production employees in a unionized environment to ensure security, safety, food specifications, quality assurance of products, sanitation, HACCP, USDA and FDA regulations are followed and are responsible for labor and Material cost controls.

Annual

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New!
Waltham, MA6 days ago
$106,000–$132,200
You’ll lead a hands-on team supporting HVAC, electrical, building, and grounds functions; coordinate vendors and contractors; and help manage operating and capital work to keep the workplace safe, reliable, and customer-ready.
Coordinate base-building work and office renovations/tenant improvements (e.g., office reconfigurations, conference room upgrades); attend project meetings, track commitments, and escalate risks/issues as needed.

Lawrence, MA7 days ago
$70,400–$93,300 Per Year
Full-time
p>• Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.
Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward.

New!
Peabody, MA1 day ago
$17.25–$17.75 Per Hour
USA TJ Maxx Store 0326 Peabody MA
This position has a starting pay range of $17.25 to $17.75 per hour.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package.

New!
Middleton, MA1 day ago
$17.25–$17.75 Per Hour
USA TJ Maxx Store 0102 Middleton MA
This position has a starting pay range of $17.25 to $17.75 per hour.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package.

New!
Woburn, MA1 day ago
$16–$16.50 Per Hour
USA TJ Maxx Store 0583 Woburn MA
This position has a starting pay range of $16.00 to $16.50 per hour.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package.

Methuen, Massachusetts30 days ago
Full-time
li style="line-height:normal">Our team fully embraces a high-performance culture, that inspires us to build strong relationships, challenge the status quo, work hard to deliver results, and pay it forward in our communities.
Capstone is a North American supply chain solutions partner with more than 650 operating locations, 19,000 associates, and 60,000 carriers.

Mansfield, Massachusetts16 days ago
Full-time
li>Intermediate PC skills with knowledge of Excel, Word, Outlook, and PowerPoint Excellent aptitude in estimating rates and adding and subtracting mentally while constantly multi-tasking.
Capstone is a North American supply chain solutions partner with more than 650 operating locations, 19,000 associates, and 60,000 carriers.

New!
Boston, MA2 days ago
Ironwood is also advancing apraglutide, a next-generation, long-acting synthetic GLP-2 analog being developed for rare gastrointestinal diseases, including short bowel syndrome with intestinal failure, as well as several earlier stage assets. This position will independently oversee the end-to-end operations of the Accounts Payable function, including but not limited to invoice processing, payment runs, expense report management, and relevant tax reporting.

Boston, MA30+ days ago
Remote
$49,700–$88,800 Per Year
Manages both people and processes, tracking quantity and quality of agent performance and customer experience and the impact on the overall performance of the center, forecasting phone and MyChart volume to ensure adequate staffing needs; and liaising and relationship building with practice leadership teams to build and sustain a high quality, well integrated regional access team.
The fraudulent LinkedIn messages and emails, which do not originate from any Executives LinkedIn account or of UnitedHealth Group's email domains, or those of any of its operating divisions, supposedly conducts an interview via a Zoom meeting, offers a work from home job at Optum, emails an application, sends a fake check by next day delivery through USPS and asks recipients to pay a vendor a large dollar amount.

New!
Everett, MA2 days ago
$16–$22.20 Per Hour
li>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.
In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

Everett, MA30+ days ago
$16–$22.20 Per Hour
p>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.
In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

Pembroke, MA30+ days ago
$22.25–$34.50 Per Hour
Lead, coach and assist associates to deliver speed of service, execute complicated transactions and create a compelling customer experience at POC and Customer Service. In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service.

Everett, MA30+ days ago
$16–$22.20 Per Hour
li>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.
In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

Dorchester, MA30+ days ago
Customer Service Supervisor in Dorchester, Massachusetts, United States of America | Retail at Floor and Decor. 2500 Windy Ridge Pkwy SE Atlanta, Georgia 30339 United States.

Lawrence, Massachusetts7 days ago
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Supervisor, Customer Service serves as a subject matter expert (SME) by representing the assigned function(s) through diverse customer interactions.
Provide direct supervision of the assigned team(s) through ongoing leadership and guidance; partnering with Human Resources on employee matters.

Framingham, MA30+ days ago
$17.50–$30.20 Per Hour
You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the checkout experience and grocery delivery & pickup at your assigned store.

New!
Lawrence, MA6 days ago
$58,000–$97,000 Per Year
p>Supervisor, Customer Service serves as a subject matter expert (SME) by representing the assigned function(s) through diverse customer interactions.
Provide direct supervision of the assigned team(s) through ongoing leadership and guidance; partnering with Human Resources on employee matters.

MA10 days ago
$16.50–$30.20 Per Hour
You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the checkout experience and grocery delivery & pickup at your assigned store.

Malden, MA30+ days ago
$109,000–$128,000 Per Year
p>Please be advised that due to the nature of this position, incumbents are subject to federal Drug & Alcohol safety regulations governing US Department of Transportation ("DOT") covered positions, including the Federal Motor Carrier Safety Administration (FMCSA) and Pipeline Hazardous Material Safety Administration (PHMSA). This may include oversight and/or collaboration with Construction Personnel, Field Operations Personnel, External Contractors, Gas Emergency First Responders, Service Persons, Mark-out Personnel, and other company or contractor employees on National Grid job sites, in a cost-effective manner.

New!
West Roxbury, MA4 days ago
$125,000–$146,000 Per Year
p>Please be advised that due to the nature of this position, incumbents are subject to federal Drug & Alcohol safety regulations governing US Department of Transportation ("DOT") covered positions, including the Federal Motor Carrier Safety Administration (FMCSA) and Pipeline Hazardous Material Safety Administration (PHMSA).
Implement policies and procedures and ensure the safety, reliability, security, and integrity of natural gas customers' premises as well as the Company's distribution system, while fulfilling statutory requirements and meeting or exceeding performance incentives.

Quincy, MA26 days ago
The anticipated compensation listed above and the value of core and optional employee benefits offered by Boston Scientific (BSC) - see www.bscbenefitsconnect.com-will vary based on actual location of the position and other pertinent factors considered in determining actual compensation for the role. You will lead a high-performing team through ongoing transformation initiatives, champion digital innovation and drive meaningful improvements that positively impact customers, commercial partners and business results.

NH30+ days ago
p>Summary: The Customer Care Supervisor is responsible for leading and developing a high-performing team of call center agents with a strong emphasis of First Contact Resolution.
Coaching & Training: Skilled at training team members utilizing multiple training techniques and providing continuous training, growth, and mentorship.

Nashua, NH30+ days ago
$21.25–$26.57 Per Hour
p>Core Competencies:
To achieve success at JCPenney, a Customer Experience Supervisor possesses the following core competencies:
Embraces a Growth Mindset: Proposes and initiates actions on new ideas that improve our product, stores or practices.
General Description:
As the Customer Experience Supervisor I - You are accountable for driving profitable sales growth by leading and engaging associates, coaching associates on customer service, leading company training initiatives and delivering company checkout experience strategies.

Haverhill, MA30+ days ago
$62,000–$67,000 Per Year
p>Position Summary:
Vallen''s Supervisor Inside Sales (Customer Service Supervisor) is a staff management position that assists Customer Service Manager with supervisory responsibilities for all remote and physically present associates that they have responsibility for by performing the following duties personally or through delegation to associates.
Work Environment (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.):
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

New!
Norwood, MA2 days ago
The Site Supervisor is responsible for ensuring the efficient operation of the laboratory by overseeing various service tasks related to asset management, managing work orders in Asset Management databases and account/site level inventory. •Works primarily at customer locations, in office environment to include cubicles and/or in and around shipping/receiving docks, stock rooms, storage locations and laboratory environments.

Newton, MA30+ days ago
$16–$22.20 Per Hour
p>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.
In select stores that do not have a Framing Manager only, responsibilities also include:
Leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

Newton, MA30+ days ago
$16–$22.20 Per Hour
li>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.
In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

Everett, MA30+ days ago
$16–$22.20 Per Hour
ul>
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.
In select stores that do not have a Framing Manager only, responsibilities also include:
Leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

Boston, MA21 days ago
$75,000–$112,500 Per Year
allowed, Cold Room/Freezers -22degreesF/-6degrees C, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Strong Odors (chemical, lubricants, biological products etc.), Warehouse.
Depending on the area of the building, personal protective equipment may need to be worn, including lab coats, coveralls, hoods, facemasks, hairnets, safety gloves, steel-toe shoes (required for all colleagues), bump hats, and/or safety glasses.

Jamaica Plain, MA30+ days ago
BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees, including medical, dental, vision, and work/life resources. Perform other duties as requested by the Food Service Director or Manager whenever his/her skill and/or experience would be vital to initiate, coordinate, or complete any given program.

New!
Woburn, MA4 days ago
$27.80–$30.05 Per Hour
Sales Floor Department Supervisors are responsible for customer-facing activities (e.g., greeting customers, clarifying needs and identifying solutions, closing sales), non-customer-facing activities (e.g., down stocking, inventory management, area recovery) and store safety (e.g., conducting safety walks, reporting hazards, understanding safety and lifting directions). Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need.

Nashua, NH30+ days ago
$30.14–$37.60 Per Hour
p>Under general direction of regional and operations managers, provide technical and application support for EnerSys products and services, in the assigned area against profitable margins and in line with the business plan, to continue to the realization of service-related sales and service targets.
Able to perform basic math, adding, subtracting, multiply and divide in all units of measure, using whole numbers, fractions, and decimals Solid mechanical and electrical aptitude.

Plymouth, MA22 days ago
$25–$29 Per Hour
p>Under direction from the Hospital Manager/Administrator, the Client Service Supervisor performs a wide range of difficult-to-complex administrative activities related to quality patient care and excellent client service, management of finances and accounting, marketing and promotion of services, staffing and human resources, and discretionary activities that serve to support effective business operations. Strong candidates will have supervisory experience, a positive attitude, a friendly demeanor towards both animals and people, will be detail oriented, have the ability to multi-task and can demonstrate the importance and understanding of high quality customer service.

Stoughton, MA30+ days ago
$22–$24 Per Hour
p>Under direction from the Hospital Manager/Administrator, the Client Service Supervisor performs a wide range of difficult-to-complex administrative activities related to quality patient care and excellent client service, management of finances and accounting, marketing and promotion of services, staffing and human resources, and discretionary activities that serve to support effective business operations. Strong candidates will have supervisory experience, a positive attitude, a friendly demeanor towards both animals and people, will be detail oriented, have the ability to multi-task and can demonstrate the importance and understanding of high quality customer service.

Tewksbury, MA18 days ago
$23.53–$28.68 Per Hour
Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. The kitchen manager is responsible for preparing and planning meals, ordering inventory and following all safety and cleanliness guidelines per local board of health, OSHA and LHBS.

BOSTON, MA30+ days ago
$23–$25 Per Hour
Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.
BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.

North Andover, MA30+ days ago
$96,000–$113,000 Per Year
This role is accountable for delivering consistent, high‑quality technical support, developing and managing a high‑performing technical services team, and serving as a key liaison between customers, sales channels, engineering, quality, manufacturing, and product management. The ideal candidate is a flexible, hands-on leader who ensures customer inquiries, product questions, returns, and labor claims are handled accurately, professionally, and efficiently while driving continuous improvement in service quality, processes, and customer experience.

New!
Canton, MAToday
Manufacturing company in Canton is seeking a Customer Service Representative responsible for the fulfillment of receiving, processing, shipping and completing customer purchase orders for products and services. • Monitor SAP generated back order lists, open billing lists, scheduled picking and shipping lists, etc., to fulfill and stay ahead of customer's orders and related needs .

Chelmsford, MA14 days ago
$74,420–$95,160 Per Year
Responsibilities include supervising the service team who provides customer service, sales and the pick-up and delivery of products to our customers; hiring, training, developing and evaluating the service team to ensure Cintas customers receive the highest level of customer service and product quality in the most efficient manner; driving a company-owned vehicle to and from customer sites and assisting the service team with lifting, carrying and walking in and out of customer accounts. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday.

Cumberland, RI22 days ago
Responsibilities include supervising the service team who provides customer service, sales and the pick-up and delivery of products to our customers; hiring, training, developing and evaluating the service team to ensure Cintas customers receive the highest level of customer service and product quality in the most efficient manner; driving a company-owned vehicle to and from customer sites and assisting the service team with lifting, carrying and walking in and out of customer accounts. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday.

Stoughton, MA29 days ago
$17.66–$20.87 Per Hour
li>Oversee the preparation and serving/merchandising of deli/ food service items, which includes items such as breakfast, lunch and dinner entrees, fried foods, pizzas, prepared salads, soups, soups, sandwiches, roller grill items, hot and cold beverages and snack items. The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors.

MA12 days ago
$61,927.98–$86,011.08 Per Year
The Route Service Supervisor will supervise and work with Route Service Representatives who deliver to multiple customers per day - ranging from small family owned businesses to major corporate locations. We were included in the top 10 of Selling Power magazine's "Best Companies to Sell For" list and recognized on Forbes magazine's "Platinum 400 - Best Big Companies" list.

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Customer Service Supervisor Jobs in Boston, MA

Supervisor, School Services (BCBA Certification Required) Intercare Therapy

Help Desk Supervisor Ken`s Foods

Lot Attendant Supervisor Wegmans

Warehouse Supervisor Medline Industries

Hotel Front Office Supervisor EXCHANGE ST HOTEL LLC

Dishroom Supervisor gategroup

For California Residents, please click here to view our California privacy notice..

HVAC Facilities Supervisor Hobbs Brook Real Estate

Fleet Maintenance Supervisor Penske

Customer Experience Coordinator TJ Maxx

customer experience coordinator TJ Maxx

Customer Expierience Coordinator TJ Maxx

Warehouse Supervisor Capstone Logistics LLC

Supervisor Capstone Logistics LLC

Global Accounts Payable Manager Ironwood Pharmaceuticals

Customer Service Supervisor UnitedHealth Group Inc

Customer Service Supervisor/Manager (Part-Time) The Michaels Companies Inc

CUSTOMER SERVICE SUPERVISOR (PART TIME) The Michaels Companies Inc

Full-Time Customer Service Supervisor Kohl's Corp

CUSTOMER SERVICE MANAGER/SUPERVISOR (PART-TIME) NIGHTS AND WEEKENDS The Michaels Companies Inc

Customer Service Supervisor Floor & Decor Holdings Inc

Supervisor, Customer Service Fresenius Medical Care

Customer Service Supervisor - Full Time Whole Foods Market Inc

Supervisor, Customer Service Fresenius Medical Care AG & Co KGaA

Customer Service & E-Commerce Supervisor - Full Time Whole Foods Market Inc

Supervisor, Customer Meter Services National Grid Plc

Senior Supervisor, Customer Meter Services National Grid Plc

Sales Support Supervisor, US Customer Care Boston Scientific Corp

Customer Care Supervisor Vital Records Control

Customer Experience Supervisor I - Pheasant Lane Mall Catalyst Brands LLC

Supervisor Cust Service - Integrated Supply Vallen Distribution Inc

Customer Site Supervisor Integrated Resources, Inc

Customer Service Mgr The Michaels Companies Inc

Customer Service Mgr *2 The Michaels Companies Inc

CUSTOMER SERVICE MANAGER (PART-TIME) The Michaels Companies Inc

Supervisor, Customer Site Thermo Fisher Scientific Inc

Food Service Supervisor - Lemuel Shattuck - Patient Services Aramark

Sales Floor Dept Supervisor - Pro Services Lowe's Companies Inc

Field Service Supervisor II EnerSys

Experienced Veterinary Client Service Supervisor VCA Inc

Client Service Representative Supervisor VCA Inc

Kitchen Supervisor, Addiction Treatment Services Lahey Hospital and Medical Center

Food Retail Brand Location Supervisor - CBRE as Service Provider for State Street Corp HQ Aramark

Supervisor, MEP Technical Services Watts Water Technologies Inc

Customer Service Representative $19+ Express Employment Professionals Defunct

Service Supervisor (Chelmsford, MA, US, 01824) Cintas Corp

Service Supervisor (Cumberland, RI, US, 02864) Cintas Corp

Service Supervisor Cintas

Food Service Supervisor - Seasonal Flex Global Partners LP

Route Service Supervisor- UniFirst UniFirst Corp

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