NewBioPharmaceutical Account Manager - White Plains, NY LundbeckBioPharmaceutical Account Manager - White Plains, NYCos Cob, CT$155,000–$172,000As a BioPharmaceuticals Account Manager, you lead the promotion of our infusion product, driving demand creation by providing comprehensive clinical knowledge, executing sales and marketing strategies in the local market and partnering to deploy approved services necessary to meet the needs of each account/customer. Willingness/Ability to travel up to 30% - 40% domestically to (a) regularly meet/interact with customer base and internal personnel within assigned territory; and (b) typically attend 4-8 internal/external conferences and meetings spanning locations within the United States.
Customer Service Manager The Michaels Companies IncCustomer Service ManagerStamford, CT$17.75–$23.10 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Customer Service Manager Hobby Lobby Stores IncCustomer Service ManagerMilford, CT$16.95–$17.95 / hourIf you meet these requirements and are interested in being a vital part of our management team, then we are interested in talking to you. The Customer Service Manager position is one of hourly store management.
Customer Service Manager HarcoSemco LLCCustomer Service ManagerBranford, CTKey responsibilities include daily leadership of order entry activities; alignment of the customer backlog with internal production build and ship schedules; ownership of quoting processes, price lists, and customer-specific commercial requirements; and resolution of escalated customer issues, in strict adherence to company policies and procedures. Lead development, implementation, and improvement of processes, procedures, and methods related to order entry, order status notes, acknowledgments, quotes, and all customer service activities to ensure quality, efficiency, and cost-effectiveness while facilitating responsiveness to customer requests.
Customer Service Manager - Amphenol Nexus Technologies Times Microwave SystemsCustomer Service Manager - Amphenol Nexus TechnologiesStamford, ConnecticutThe Customer Service Manager serves as the primary escalation point for complex customer issues, collaborates with cross-functional teams to address customer needs, and utilizes service metrics to identify trends and implement improvements. The Customer Service Manager is responsible for leading and developing the customer service team to deliver exceptional support and ensure a high level of customer satisfaction.
Customer Service Manager Times Microwave Systems Inc.Customer Service ManagerStamford, CTThe Customer Service Manager serves as the primary escalation point for complex customer issues, collaborates with cross-functional teams to address customer needs, and utilizes service metrics to identify trends and implement improvements. The Customer Service Manager is responsible for leading and developing the customer service team to deliver exceptional support and ensure a high level of customer satisfaction.
NewCustomer Service Manager Raymours Furniture Co IncCustomer Service ManagerBrookfield, CTWe pride ourselves on being a long term, privately held company that takes care of its associates by recognizing each individual's potential and investing in their future success! Manage time to ensure completion of daily sales, delivery and inventory reports, cash deposits, and weekly payroll reconciliations.
Manager, Sales and Customer Service Macy's IncManager, Sales and Customer ServiceDanbury, CTWhether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues.
NewInstall Manager - Residential Remodeling, Onsite Customer Service and Project Management United Home Experts, IncInstall Manager - Residential Remodeling, Onsite Customer Service and Project ManagementCheshire, CT$75,000–$90,000The right applicant for this position may has some experience in carpentry and residential construction but we welcome candidates with success in other multi-faceted roles overseeing multiple teams - Hospitality / Restaurant General Managers / Event Managers / Project Management in other fields etc. Independently schedule and manage your time daily to meet with each active customer & crew, prepare for upcoming jobs, and execute in the moment problem solving.
Customer Service - Self Storage Manager Public StorageCustomer Service - Self Storage ManagerBerlin, CTPerforming cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris. Transportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business.
Customer Service Representative/Manager in Training (MIT) MidasCustomer Service Representative/Manager in Training (MIT)Stratford, ConnecticutWhether you're interested in advancing your technical skills, expanding your knowledge of automotive repair, or developing your sales and customer service abilities, we provide ongoing training and development opportunities to support your career aspirations. Whether it's implementing new technologies, exploring innovative service offerings, or finding creative solutions to challenges, we encourage our team members to think outside the box and contribute their ideas to help drive our business forward.
Customer Service Representative/Manager in Training (MIT) Midas - AMG EnterprisesCustomer Service Representative/Manager in Training (MIT)STRATFORD, CTAs a Midas Customer Service Representative, you will be performing the following duties: Deliver exceptional customer service while listening and consulting with customers. Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed.
Symmetry Partners - Customer Success Manager HR & Talent AcquisitionSymmetry Partners - Customer Success ManagerGlastonbury, CTFull timeThe Customer Success Manager provides comprehensive training, partners with clients to develop and refine business strategies and supports customized service and growth plans aligned with each client's goals. This position combines client relationship management, consultative support, and strategic business development, ensuring that RIAs fully leverage the value of our investment offerings and TAMP services through the Axiom platform.
Customer Experience Manager FT The Michaels Companies IncCustomer Experience Manager FTSouthington, CT$18.25–$23.30 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Customer Experience Manager PT The Michaels Companies IncCustomer Experience Manager PTRidgefield, CT$17.75–$23.10 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: Leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Customer Care Manager - State Farm Agent Team Member Joe Namy - State Farm AgentCustomer Care Manager - State Farm Agent Team MemberStamford, CTThe Namy Agency is actively seeking a reliable team member who is willing to do what is needed to ensure team success, whether that be working in our Stamford or Bronx location. Seeking a Customer Care Manager to oversee day-to-day service operations and ensure a positive experience for customers.
Customer Experience Manager StordCustomer Experience ManagerNorth Haven, ConnecticutStord’s end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms.
Customer Success & Implementation Mgr at Fletcher Wakefield Design CbCustomer Success & Implementation Mgr at Fletcher Wakefield DesignStamford, ConnecticutB2B SaaS or a to-the-trade environment · Demonstrated ability to learn new software quickly, configure it for end users, and teach it effectively · Demonstrated experience owning a brand voice and visual identity across customer-facing channels · Strong on-camera presence; experience recording tutorials, training videos, or instructional content · Excellent written communication across both technical documentation and marketing copy · Strong verbal and in-person communication; comfortable leading kickoffs, training sessions, and client meetings · Strong organizational skills with the ability to manage multiple accounts and content workstreams at the same time · Professional, composed presence with clients · Self-directed; able to operate effectively with general direction. · Client onboarding & implementation · Set up new design firm accounts, including portal configuration, project structure, and importing existing client and project data · Configure the platform to match each firm's workflow — vendor preferences, project templates, team permissions, and billing · Tailor onboarding depth to each firm's size, complexity, and technical comfort level · Lead onboarding kickoffs at the Stamford showroom, via Zoom, or on-site at client offices · Set goals for each account and guide each user to their first quote, first order, and first completed project on the platform · Coordinate with the product team on configuration requests and unusual cases, and document each implementation to speed up future.
Customer Insights & Experience Manager Crum & ForsterCustomer Insights & Experience ManagerGLASTONBURY, ConnecticutRemoteWith our employee-first focus, the Company is consistently recognized as a great place to work, earning multiple workplace and wellness awards, including the Great Place to Work® Award, Fortune 100 Best Companies to Work For, Fortune Best Workplaces for Parents, Fortune Best Workplaces for Millennials, and many others. Responsible for all aspects of the research cycle, including designing survey questionnaires or qualitative instruments, deploying research projects, conducting data analysis, creating reports with key insights, presenting virtual/live, and driving insights activation through work sessions and other solutions.
Operations/Service Manager II Burlington Coat Factory Whse.Operations/Service Manager IIMilford, ConnecticutYou’ll coach, train and develop a team of Cashiers and Customer Service Supervisors, Receiving team members and Receiving Supervisors while also overseeing business operations to ensure our associates are delivering excellent customer service and the highest degree of professionalism. You will serve as a role model for store associates, demonstrating and reinforcing the company’s Core Values, developing trust and respect among peers and staff, building strong teams and partnerships, and driving business results.
NewCustomer Accounts Manager The Aaron's Co IncCustomer Accounts ManagerWest Haven, CT$19.50–$20.50 / hourAn employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Like all Aaron's team members, Customer Account Managers share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
NewCustomer Accounts Manager (CAM) The Aaron's Co IncCustomer Accounts Manager (CAM)Stratford, CT$19.50–$20.50 / hourAn employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Like all Aaron's team members, Customer Account Managers share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
Customer Success & Implementation Mgr at Fletcher Wakefield Design Fletcher Development LLCCustomer Success & Implementation Mgr at Fletcher Wakefield DesignStamford, CTFletcher Wakefield is launching a purpose-built software platform that takes everything the showroom does — sourcing, quoting, ordering, project management — and brings it into a single digital environment designers can run their practice on. · Record tutorial videos for all major workflows, including quoting, ordering, project setup, the 3D Visualizer, the Instant Quoting Tool, and.
Customer Success Manager RB Global IncCustomer Success ManagerNorwalk, CTRB Global's portfolio of brands also includes Rouse Services, which provides a complete end-to-end asset management, data-driven intelligence and performance benchmarking system; SmartEquip, an innovative technology platform that supports customers' management of the equipment lifecycle and integrates parts procurement with both OEMs and dealers; Xcira, a leader in live simulcast auction technologies; and Veritread, an online marketplace for heavy haul transport. Through its auction sites in 13 countries and digital platform, RB Global serves customers in more than 170 countries across a variety of asset classes, including automotive, commercial transportation, construction, government surplus, lifting and material handling, energy, mining and agriculture.
Route Service Manager - UniFirst UniFirst CorpRoute Service Manager - UniFirstStratford, CTThe Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representatives who deliver to multiple customers per day - ranging from small family owned businesses to major corporate locations. The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 1.5-billion-dollar organization.
Customer Success Manager Stord IncCustomer Success ManagerNorth Haven, CTStord's end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms.
NewCustomer Accounts Manager Aaron's IncCustomer Accounts ManagerWest Haven, CT$19.50–$20.50 / hour_*_ _Note that the pay range provided above_ _is the lowest to highest_ _rate_ _we in good faith believe we would pay for this role at the time of this posting_ _._ _We may_ _ultimately pay_ _more or less than the posted range, and the range may be_ _modified_ _in the future_ _._ _An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs._ Like all Aaron’s team members, Customer Account Managers share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
NewCustomer Accounts Manager (CAM) Aaron's IncCustomer Accounts Manager (CAM)Stratford, CT$19.50–$20.50 / hour_*_ _Note that the pay range provided above_ _is the lowest to highest_ _rate_ _we in good faith believe we would pay for this role at the time of this posting_ _._ _We may_ _ultimately pay_ _more or less than the posted range, and the range may be_ _modified_ _in the future_ _._ _An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs._ Like all Aaron’s team members, Customer Account Managers share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
Customer Experience Manager - Part Time GFI-Team IkigaiCustomer Experience Manager - Part TimeStamford, CTRemote$65,000–$85,000 / yearCommunication Craftsmanship: Be the conductor of client interactions, making sure every request is met promptly and cheerfully. Strategy Crafting: Collaborate on impactful financial strategies that resonate and elevate clients' goals.
Conversion Services - Client Services Manager - Req #603 Connecticut On-Line Computer Center, Inc.Conversion Services - Client Services Manager - Req #603Southington, CT$95,700–$143,500 / yearAs an industry-leading fintech provider, COCC delivers innovative, comprehensive technology solutions and strategic partnerships throughout the Northeastern United States. Accessibility - If you're a job seeker with a disability and require accessibility assistance or an accommodation to apply for one of our jobs, please let us know by calling 860-678-0444 or emailing TalentManagement@cocc.com.
Manager Aerospace Customer Accounts Roller Bearing Company of America, IncManager Aerospace Customer AccountsOxford, CTPart timePlans, prepares, and assigns customers to Account Specialists taking into consideration workload and competency of incumbent to assure excellent customer service is provided. Provide necessary training to assure familiarity of Account Specialists with product, process and customers including helping to establish relationship with plant engineering departments.
Principal Customer Success Manager (817) ProtegrityPrincipal Customer Success Manager (817)Stamford, ConnecticutProtegrity’s customers — some of the world’s largest banks, insurers, healthcare systems, and retailers — are at an inflection point: they are moving from our proven appliance-based Data Security Platform (Enterprise Security Administrator, Data Security Gateway, and the classic protector family covering databases, applications, files, and big data) to a new, containerized, microservices-based architecture. Lead customers through the transition from appliance-based Protegrity (ESA, DSG, classic protectors) to the new containerized, Kubernetes-native microservices architecture — co-authoring migration plans with Product, Solutions Engineering, and Professional Services, and de-risking re-platforming of production tokenization, encryption, and policy workloads with zero regression in compliance posture.
NewSelect Customer Success Account Manager - Stratford, CT United Parcel Service IncSelect Customer Success Account Manager - Stratford, CTStratford, CT$70.26–$123 / yearWith a focus on client satisfaction, retention, and growth, the Select CSAM will identify opportunities to leverage available solutions and products for growth and will ensure a seamless customer experience, the Select CSAM will contribute to retention, expansion, and overall customer success. Value Creation / Strategic Engagement: Proactively engage existing customers to identify and mitigate risks to ensure customer satisfaction and retention, and prevent churn.
Manager, Access Services Yale UniversityManager, Access ServicesNew Haven, CT$65,000–$101,000 / yearPreferred candidates will bring experience in academic libraries, cultural heritage institutions, or higher education settings, along with expertise in access services functions such as circulation, resource sharing, and interlibrary loan. Centering the needs of library users, this role ensures a seamless, high-quality user experience across multiple access points, including in-person and virtual services, and collection maintenance.
Service Manager Sila ServicesService ManagerNorwalk, ConnecticutThis role operates across three rhythms — Daily (the Big Rocks that keep operations running), Weekly (the Little Rocks that keep the business clean), and Monthly (the Sand that closes the loop on financials and compliance). Equal parts coach, dispatcher, communicator, and administrator, the Service Manager ensures that every job gets on the board, every customer gets a great experience, and every dollar gets captured.
Assistant Manager, Customer Operations - Hamden Village Fair The Gap IncAssistant Manager, Customer Operations - Hamden Village FairHamden, CT$18.80–$25.40 / hourThrough collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development.
Manager, Academic and Administrative Services Yale UniversityManager, Academic and Administrative ServicesNew Haven, CT$68,000–$120,500 / yearMay serve as the unit's point of contact to/from service providers (e.g., Facilities, HR, IT/Telecomm, Student Services, Faculty Affairs, Emergency Operations for Business Continuity Plan) to ensure providers are apprised of unit needs & relevant information; troubleshoot & takes action where needed; monitors the adequacy of service delivered by outside providers. 4. Conceptualizes & participates in business process re-design & other quality improvement initiatives for the designated programs; facilitates implementation of approved modifications to ensure optimal use of organizational resources.
Associate Customer Success Manager - NE CDWAssociate Customer Success Manager - NEConnecticutAbility to orchestrate and gain strong buy-in with multiple external and internal teams and be highly connected to solution Subject Matter Experts (SMEs) throughout the customer’s lifecycle. CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what’s possible through technology.
Automotive Assistant & Service Managers Mavis Tire Supply LLCAutomotive Assistant & Service ManagersCTTo be eligible for the position of Automotive Assistant / Service Manager, you must (1) be at least 18 years of age; (2) be legally authorized to work in the United States; and (3) possess (i) 1 year of experience and/or training in automotive parts and/or tire sales, (ii) 1 year of experience and/or training in automotive repairs/maintenance, or (iii) any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities of the position. While driving the sales initiatives of Mavis, Service Managers must communicate directly with customers, assess customer needs, provide information regarding requested and/or necessary automotive repairs and maintenance, ensure customers are satisfied with their in-store experience and strive to meet customer expectations.
Oracle Cx Field Service Manager, Functional Transformation Deloitte Touche Tohmatsu LtdOracle Cx Field Service Manager, Functional TransformationStamford, CT$130,800–$241,000 / yearYou will demonstrate Oracle Field Service expertise and serve as a primary client contact to facilitate requirement gathering/clarifications, build personas and process flows, guide backlog grooming, solution designs, and articulate business during sprint demo/feature demos. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service.
Electrical Service Manager Mister Sparky Franchising SPE LLCElectrical Service ManagerTrumbull, CT$90,000–$120,000 / yearMister Sparky Electric is a fast-growing, highly rated electrical company serving residential clients throughout New Haven & Fairfield area. We're expanding our team and seeking a motivated, Electrical Service Manager to help drive company growth and keep our install team busy.
Service Manager Gem Plumbing & HeatingService ManagerDanbury, CTFull timeManaging callbacks by determining theevents or conditions that trigger callbacks, whether it's a user action, system event, or specific data condition, and identify the corrective actions to reduce future call backs. Continuous Improvement & Compliance: Identify areas for process improvement, develop solutions, and work with upper management to implement changes to increase efficiency and customer satisfaction.
Emergency Services Manager Paul Davis Restoration of Central ConnecticutEmergency Services ManagerBerlin, CTOur team puts emphasis into living our Vision, Mission and Values to be more than just a service provider – our Emergency Services Managers are leading their teams to be first on site after disasters strike (i.e. floods, fires) and will be directing the mitigation crews to restore the property. Ensuring the teams performance of tarping, board up, water mitigation, mold remediation, environmental services and carpet cleaning/re-installation services in accordance to our company and industry specifications.
Senior Manager, Learning Operations Managed Services Deloitte Touche Tohmatsu LtdSenior Manager, Learning Operations Managed ServicesStamford, CT$171,600–$338,300 / yearAs converging forces reshape industries-from AI-driven automation to the rapid evolution of skills-our Learning Business Process as a Service (LBPaaS) offering provides enterprises with an outcome-driven, end-to-end learning operations model that goes far beyond traditional outsourcing. Unlike traditional Learning BPOs that measure value in FTEs and task completions, you will architect and deliver outcome-driven managed learning operations powered by AI, a global ecosystem of technology and delivery partners, and Deloitte's proprietary accelerators.
Client Service Manager II GallagherClient Service Manager IIDanbury, ConnecticutThe actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. As a Private Client Service Manager at Gallagher, you’ll be the trusted advisor for High Net Worth individuals, managing their personal insurance programs and ensuring their unique needs are met with precision and care.
NewService Manager Waltham Pest ServicesService ManagerMilford, Connecticut$60,000–$70,000 / yearFull timeThe ideal candidate will have at least 3 years of SUPERVISORY or management of direct and indirect reports in a service-based industry (i.e. package delivery, beverage, uniform, or vending services; pest control, lawn care or construction). As an operational leader, you will be responsible for the overall management of the service team, including: delivering quality service, fleet management, service team sales, and overall customer satisfaction.
NewMerchandising Service Manager Lowe's Companies IncMerchandising Service ManagerRiverhead, NY$26.50–$28.60 / hourOperates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler). Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need.