NewTax Manager JobotTax ManagerSyracuse, NY$85,000–$120,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We serve clients from multiple offices throughout the region and support a diverse client base across industries including construction, agribusiness, manufacturing, professional services, and not-for-profit organizations.
NewDialysis Hospital Services Nurse Manager (Acute RN) Dialysis Clinic, Inc.Dialysis Hospital Services Nurse Manager (Acute RN)Syracuse, NY$96,000–$140,000 / yearThe Dialysis Hospital Services Nurse Manger leads our acute dialysis unit in performing high quality patient care while collaborating with physicians and hospital staff to enhance partnerships for our local Hospital Services program within our partner SUNY acute hemodialysis unit. DCI’s Differentiator:Since opening the first clinic 50 years ago in Nashville, Tenn., our Dialysis Clinic, Inc. family has grown to be the nation’s largest nonprofit dialysis provider with more than 270 locations in 30 states, serving nearly 14,000 patients each day.
Territory Manager - New York/Pennsylvania Spartan Tool LLCTerritory Manager - New York/PennsylvaniaNYFrom our plant in Niles, Michigan, we design and assemble electro-mechanical machines, video inspection camera systems and high-pressure water jetters that are built to last, easy to use, and ready for the job—backed by real-world know-how, hands-on training and unmatched service. Historically talented at restoring distressed companies, Heico now strategically targets acquisitions that will complement its ever-growing portfolio of companies in manufacturing, construction, and industrial services.
Mgr Sales Division Medline IndustriesMgr Sales DivisionWork From Home, NY$134,000–$201,000 / yearFull timeDevelop and mentor staff through on-boarding, open communication, training and development opportunities and performance management processes; build and maintain employee morale and motivation; ensure the team is appropriately staffed with required competencies. Conduct one-on-one review with all Account Representatives to build more effective communications, to understand training and development needs, and to provide insight for the improvement of Account Executive’s sales and activity performance.
NewLeasing Manager Asset LivingLeasing ManagerSyracuse, NY$22–$25 / hourin all directions, lift and place objects up to 25 lbs, operate machinery or power tools, identify and inspect objects, be able to work overtime, weekends, night hours (emergencies), work in extremely low or high temperatures, work in outdoor environments such as precipitation and wind, work in small and/or enclosed spaces, be exposed to hazardous chemicals. The employee is frequently required to ascend/descend ladders, stairs, scaffolding, ramps, step stools, and the like, move about to accomplish tasks or move from one worksite to another, operate motor vehicles and/or golf carts, assess the accuracy, neatness, and thoroughness of the work assigned, traverse flat and non-flat terrain.
NewRECON DETAIL MANAGER AUTO DEALERSHIP Oneida Any AM LLCRECON DETAIL MANAGER AUTO DEALERSHIPOneida, NY$55,000–$100,000 / yearThe Recon Manager works closely with the Sales Department, Service Department, Body Shop, Vendors, and Accounting to maximize inventory turnover and profitability. The Recon Manager is responsible for overseeing the entire vehicle reconditioning process for all new and used vehicles, from acquisition to front-line readiness.
Sales Account Manager UlineSales Account ManagerSyracuse, NY$80,000–$120,000 / yearFull timeUline, a name millions of businesses across North America know and trust, is looking for an experienced Sales Account Manager to build our growing Syracuse, New York market. Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations and 17 sales offices.
Price Chopper Customer Service Manager Price ChopperPrice Chopper Customer Service ManagerSyracuse, NY$20.25–$32 / hourResponsible for overseeing the Front End operation to include customer service desk, register checkouts, vestibule, parking lot/sidewalk, breakrooms, bathrooms, and bottle return areas. Assists the Store Manager with the budgeting and financial goals of the Front End area to include payroll, wrap, over/shorts, cashier training and miscellaneous office incomes.
Logistics & Customer Service Manager, Americas Stella McCartney AmericaLogistics & Customer Service Manager, AmericasNew YorkYou will be the liaison and manage communication between the wholesale team, our wholesale partner buying teams, our internal claims office(aftersales), finance, inventory control, and accounts receivable as well as our Retail and Outlet stores and liaison with logistics &Supply chain members in HQ. As part of the regional headquarters support function, the Logistics & Customer Service Manager works with Wholesale and finance team in delivering operational excellence through supporting our business activities across the Americas.
Manager, Customer Service SaabManager, Customer ServiceEast Syracuse, New YorkSaab, Inc. is seeking a Customer Service Manager to lead a team responsible for providing front-line support to worldwide customers across our diverse portfolio of civil aviation, security, and defense products and services. Represent Customer Service in regular customer meetings with Program Management and Product Management, including meetings that may occur outside normal business hours.
Customer Success Operations Manager, Onboarding & Professional Services Clio VenturesCustomer Success Operations Manager, Onboarding & Professional ServicesNY$128,100–$160,100 / yearYou will be partnering with CS Ops, Sales Ops, GTM Systems, IT, Analytics Teams, Product, Finance, customer facing teams, and BI to fix "leaky buckets" in the customer lifecycle (e.g., improving the Sales-to-CS handoff or building early warning signals that flag at-risk customers for proactive outreach). Engineering the CS Tech Stack: Partnering with the GTM Systems team to translate business requirements into technical realities in key GTM and Post Sales systems (ex: Salesforce, Agentforce, Databricks AI Apps, ChurnZero, Gainsight, Certinia, RocketLane).
Technical Customer Service Operations Manager Carrier Enterprise LLCTechnical Customer Service Operations ManagerEast Syracuse, NYLead both the front-line HVAC Technical Support team and the back-office Technical Operations team to drive best-in-class customer experience while delivering operational excellence in warranty processing, case management, and support workflows. Manage and develop HVAC Technical Support Representatives through direct coaching on case management, CRM best practices, communication skills, and professional growth to ensure consistent, high-quality troubleshooting and customer engagement.
Senior Manager, Customer Experience ScentbirdSenior Manager, Customer ExperienceNew YorkThis role is for a self-sufficient, fast-moving operator who can manage a large team, drive automation across our CX tech stack, and protect brand trust in public-facing channels — all without needing hand-holding. We're looking for a Senior Manager of Customer Experience to lead our Tier I and Social Support operations across a globally distributed team of 35+ agents and 4 Team Leads.
Lead Technical Customer Success Manager BipsyncLead Technical Customer Success ManagerNew YorkActively leverage approved AI tools to enhance support workflows (e.g., faster triage, better summaries, clearer customer updates, improved documentation) while validating outputs, protecting customer data, and using sound judgement. The Lead Technical Customer Success Manager is a senior member of the Customer Success function, accountable for delivering an exceptional support experience for Bipsync clients and for leading the day-to-day operation of the client support team.
Customer Success Sales Manager CADimensions, Inc.Customer Success Sales ManagerSyracuse, NY$50,000–$60,000 / yearAt CADimensions, we believe great sales is about more than closing deals — it's about building trusted partnerships and helping customers solve real challenges. Whether it's through advanced design services, cutting-edge additive manufacturing, or expert training and support, CADimensions is dedicated to driving success and innovation for our customers.
Customer Accounts Manager The Aaron's Co IncCustomer Accounts ManagerNY$18.50–$19.50 / hourAn employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Like all Aaron's team members, Customer Account Managers share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
NewCustomer Operations Manager (40769) HertzCustomer Operations Manager (40769)North Syracuse, New York$62,400–$62,400The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations.
Customer Manager Premium Retail Services IncCustomer ManagerSyracuse, NYOpportunity to manage and grow key customer accounts Exposure to strategic sales planning and merchandising execution Collaborative work environment with professional development opportunities Competitive compensation with potential for performance-based incentives. Collaborate with Retail Sales Managers on major retail initiatives, including new product launches, contests, and selling drives.
Sell-Side Customer Success Manager DaloopaSell-Side Customer Success ManagerNew YorkBuild and maintain trusted advisor relationships with senior executives at some of our most strategic sell-side clients, such as equity research teams and investment banking divisions, to align stakeholders and drive platform adoption. Serve as a proactive product expert who partners with champions and key decision-makers to deliver tailored success plans, drive consistent platform usage, and keep clients informed on updates and roadmap developments.
Customer Success Manager RhymetecCustomer Success ManagerNew YorkRemoteRhymetec was founded in 2015 in New York City and was quickly established as an industry leader in cloud security, providing innovative and affordable cybersecurity and data privacy services to modern-day SaaS businesses. Working closely with the GTM (go-to-market team) and security team, the CSM will collaborate to upsell services based on client security goals and be in strong communication serving as the link from sales to service implementation, as well as ongoing customer support.
NewCustomer Experience Manager Aimé Leon DoreCustomer Experience ManagerNew YorkThis role serves as a central point of contact for customer concerns, ensuring timely, accurate, and brand-aligned responses while partnering with internal teams to keep the customer experience smooth and consistent. Address a broad range of customer concerns, including post-purchase questions, product issues, service complaints, delivery delays, order discrepancies, store interactions, and general feedback.
Senior Customer Success Manager DuffelSenior Customer Success ManagerNew YorkYou’ll work closely with Product, Engineering, Finance, and Travel Operations teams to ensure our customers are happy, successful, and inspired by Duffel. You’ll own relationships, spot growth opportunities, and make sure our technology truly works for them, alongside Customer Success Engineers and Product Support Specialists.
Customer Success Manager (East Coast Remote) Motorola Solutions IncCustomer Success Manager (East Coast Remote)NYRemote$120,000–$135,000 / yearOur award-winning platform seamlessly integrates operational and third-party risk management, operational resilience, business continuity, incident and crisis management, emergency management, and security and safety operations. You will act as a trusted advisor and strategic partner, building strong, long-term relationships with target accounts to foster customer loyalty and success.
Customer Operations Manager Hertz CorpCustomer Operations ManagerSyracuse, NYThe Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency.
Site Services Manager Bechtel CorpSite Services ManagerNY$135,900–$207,200 / yearExtraordinary teams building inspiring projects: Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the worlds infrastructure, increased access to energy, resources, and vital services, and made the world a safer, cleaner place. The position provides leadership to supervisors, superintendents, and subcontractors, ensuring site services are aligned with construction execution plans, commissioning requirements, and operational readiness of M&T facilities.
Senior Customer Experience Manager RadarSenior Customer Experience ManagerNew York$95,000–$150,000 / yearWe are deployed across 1,400+ stores with retailers including American Eagle Outfitters and Old Navy, processing tens of billions of real-world events every day, delivering 99%+ accuracy in complex, noisy environments - at fleet scale. This role requires someone who thrives in a hands-on environment, can manage high-stakes engagements, and fosters team development in a fast-paced, customer-driven organization.
AVP, Customer Relations Manager Solvay Bank CorpAVP, Customer Relations ManagerSyracuse, NYThe ideal candidate will have 5 or more years in banking experience in an operational role with a working knowledge of banking products and services and high focus on customer service, demonstrated success is problem resolution, as well as the ability to cultivate and maintain strong internal and departmental relationships. This position works closely with the Chief Retail Banking Officer and the Customer Relations Supervisor to ensure excellent customer service while executing operational functions adhering to Bank Policy and Procedure, as well as overseeing new initiatives.
Customer Success Manager EMARKETERCustomer Success ManagerNew YorkAs a Customer Success Manager, you'll partner closely with Account Managers and Account Directors to drive customer engagement, platform adoption, retention, and overall customer success across a portfolio of corporate clients. This is an early-career role designed for professionals who are eager to build expertise in client engagement, customer success, retention strategy, and account management while contributing directly to customer outcomes and business objectives.
NewSenior Manager, Customer Supply Chain Collaboration - Americas Sol de JaneiroSenior Manager, Customer Supply Chain Collaboration - AmericasNew YorkOur commitment to excellence has earned high-profile honors, including being named one of TIME100’s 2024 Most Influential Companies, Fast Company’s 2024 World's Most Innovative Companies, and WWD Beauty Inc’s Power Brands of 2024, underscoring its leadership in the beauty industry and outstanding workplace. The Senior Manager, Customer Supply Chain Collaboration - Americas is a senior, cross‑channel operations leadership role responsible for shaping and leading the operating model that supports Sol de Janeiro’s most strategic retail partners and its Amazon business.
NewGlobal Customer Experience & Vendor Operations Manager DysonGlobal Customer Experience & Vendor Operations ManagerNew YorkThe Global Customer Experience & Vendor Operations Manager is responsible for overseeing the day-to-day performance of one or more outsourced customer service sites, depending on the market and location. Share operational insights and learnings with Dyson’s Process, Training, and QA teams to inform future improvements in service design and training content.
Midas - Automotive Assistant & Service Managers MidasMidas - Automotive Assistant & Service ManagersBayberry, NYFull timeWhile driving the sales initiatives of Midas, Service Managers must communicate directly with customers, assess customer needs, provide information regarding requested and/or necessary automotive repairs and maintenance, ensure customers are satisfied with their in-store experience and strive to meet customer expectations. In addition, to ensure complete customer satisfaction by delivering timely completion of high-quality vehicle repair and maintenance, Service Managers must direct the workflow of Mechanics, Alignment Technicians and Tire Technicians and stage vehicle repair/maintenance work.
Ramp and Customer Service Supervisor Envoy Air IncRamp and Customer Service SupervisorSyracuse, NYEnvoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. Possess a valid, unexpired and unsuspended REAL ID-compliant, state driver's license; or otherwise maintain all necessary authority and identification to travel for business needs as required; some license restrictions may prohibit a candidate from being considered for this role.
Senior Customer Success Manager, Publishers WunderkindSenior Customer Success Manager, PublishersNew YorkDetail-oriented & organized: Capable of anticipating customer needs and proactively addressing any issues or concerns, managing multiple projects, meeting deadlines, and ensuring client set up accuracy. Actual compensation packages are based on several factors that are unique to each specific candidate; including but not limited to skill set, depth of experience, applicable certifications, and geographic work location.
Manager Trainee - Premium Customers Avis Budget GroupManager Trainee - Premium CustomersNew YorkAbility to lift up to 50 pounds, continuously sit, stand, bend, reach, walk, kneel, get up and get down from a seated position, enter, exit, climb into, climb down from, and drive a variety of automobiles in all weather conditions. Through our structured, hands-on program, you’ll immerse yourself in operations, mastering the skills to enhance financial profitability, operational efficiency, and improve customer satisfaction while leading the teams.
Customer Success Manager LiminalCustomer Success ManagerNew YorkDemonstrate the platform's depth as customer needs evolve, surfacing use cases across our six markets they haven't yet tapped and connecting new capabilities to live problems on their desk. Partner with customers to turn their market questions into real business outcomes, running game plan refreshes, battle card updates, and Coach AI sessions.
Enterprise Customer Success Manager FlipEnterprise Customer Success ManagerNew YorkMake Flip the most impactful tool in the tech stack for our customers, i.e. deliver business impact through our product, identify the problems they’re looking to solve, configure our product to optimize performance, and collaborate with our product team to constantly raise the roof. Be our customers’ favorite vendor to work with - build authentic, trust-based relationships where every interaction leaves clients feeling heard, supported, and excited about what’s possible.
Customer Success Manager Motion Creative Cloud IncCustomer Success ManagerNYRemoteMotion is creating the command center for creative strategists: an AI-driven analytics and intelligence platform that bridges the gap between performance marketers and creative teams, helping them uncover whats working, whats not, and ultimately ship more winning ads across platforms like YouTube, LinkedIn, Meta, and TikTok. Synthesize customer intelligence at scale using AI - for example, feeding 70+ customer calls into NotebookLM to aggregate VOC insights, or analyzing a month of Gong calls to quantify demand for a specific feature and share structured findings with the broader team.
Enterprise Customer Success Manager Kaizen StackupEnterprise Customer Success ManagerNew YorkIndustry and Product Knowledge: Stay up-to-date with industry trends, competitive landscape, and product developments to provide informed guidance to clients and internal teams. Upsell and Cross-sell Opportunities: Identify and pursue expansion opportunities within existing accounts, working closely with the sales team to develop and execute account growth strategies.
Customer Success Manager, Publisher SaaS WunderkindCustomer Success Manager, Publisher SaaSNew YorkAbout Wunderkind: Wunderkind is a performance marketing solution that uses AI and data to help brands acquire and retain customers through one-to-one, personalized messages across websites, email, text, and ads, guaranteeing a lift in revenue. If you love the fast-paced environment of a startup, digital marketing, and working closely with clients, then this is an incredibly unique opportunity to join an accomplished, fast-growing team that will blaze the trail for future growth.
Senior Customer Success Manager Affinity.coSenior Customer Success ManagerNew YorkOur Relationship Intelligence platform uses the wealth of data exhaust from trillions of interactions between Investment Bankers, Venture Capitalists, Consultants, and other strategic dealmakers to deliver automated relationship insights that drive over 450,000 deals every month. Orchestrate cross-functional resources — proactively pulling in product, support, and services teams to resolve escalations, accelerate adoption, and deliver an exceptional customer experience.
Strategic Customer Success Manager Affinity.coStrategic Customer Success ManagerNew YorkOur Relationship Intelligence platform uses the wealth of data exhaust from trillions of interactions between Investment Bankers, Venture Capitalists, Consultants, and other strategic dealmakers to deliver automated relationship insights that drive over 450,000 deals every month. Own a named portfolio of Affinity's largest strategic enterprise accounts, driving transformational business outcomes, commanding C-suite relationships, and securing complex, high-value renewals and expansions.
Senior Customer Success Manager Perseus Operating GroupSenior Customer Success ManagerNY$99,000–$121,000 / yearYou must bring a strategic and technical mindset to the table, love working with people, and have a passion for growing existing accounts, as well as teaching and promoting new features and technologies. Ability to pick up, learn, and quickly become knowledgeable in SaaS tech concepts 5+ years of account management & customer focused experience, utilizing a consultative mindset.
Tax Manager, Professional Services AnchinTax Manager, Professional ServicesNew YorkThe Tax Manager, specializing in the Professional Services Group at Anchin, will lead our tax team in delivering comprehensive tax compliance, planning, and advisory services to clients within the professional services industry. Anchin is a New York City based Certified Public Accounting and Consulting firm with a Long Island and Florida presence that provides expert financial advisory to companies across a diverse range of industries.
Program Manager of Client Services Rescue MissionProgram Manager of Client ServicesSyracuse, New York$70,000–$70,000This role involves supervising, coaching, and developing case management staff through effective recruitment, training, and ongoing support, while maintaining a fully staffed schedule that meets operational needs, including evenings and weekends. The Program Manager of Client Services manages processes and provides direct leadership and guidance to the case management team of Emergency Shelter and Day Center.
NewCustomer Service Representative - Tier 1 Eaton PlcCustomer Service Representative - Tier 1Syracuse, NY$47,000–$69,000 / yearAccurately processes all customer requests including purchase order changes (adds, cancellations, routing changes, applying quotes, replacements), credit/billing requests and customer complaints which are received via phone or email. Knowledge of Crouse-Hinds products, applications, sales organization and distributor functions, ordering system, product scheduling and shipping systems, invoicing functions and use of SAP.
Customer Success Manager Thomson ReutersCustomer Success ManagerUnited States of America, New YorkFinally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan. You will work closely with sophisticated, strategic customers and help shape how a product is implemented and adopted in real time—combining the pace and ownership of a growing product team with the scale, resources, and stability of Thomson Reuters.
Strategy & Analytics Manager - Customer Experience Efficiency StubHubStrategy & Analytics Manager - Customer Experience EfficiencyNew YorkIn order to enable millions of users to explore, interact with, and participate in live events worldwide, we’re seeking a Strategy & Analytics Manager to drive efficiency across the customer experience stack for both buyers and sellers, with the goal of reinvesting these efficiency gains into customer centric retention building growth. Optimize growth opportunities and reduce inefficiency: identify high-spend/low-return areas, size opportunities, and lead cross-functional programs to remove, reduce, or reallocate spend; track benefits to the P&L.
Client Services Project Manager - Financial Services Epiq eDiscovery SolutionsClient Services Project Manager - Financial ServicesNew York$100,000–$120,000 / yearProject Manager or Client Services Director; Ensures client and project requirements are being met with the highest quality and accuracy through verification and communicating routinely with both the client and internal partners; Consistently delivers proactive communication with clients and when client issues arises addresses those issues or expeditiously escalates to the Sr. Demonstrated ability in each of the following areas: ensure effective control of all aspects of a project from initial planning through final production; development of project plans; balance overall client requirements; development of relationships; and review financial and billing information in a timely manner to ensure deadlines are consistently met.
Ramp and Customer Service Supervisor Envoy Air Inc.Ramp and Customer Service SupervisorSyracuse, New YorkFull timeEnvoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. Possess a valid, unexpired and unsuspended REAL ID-compliant, state driver’s license; or otherwise maintain all necessary authority and identification to travel for business needs as required; some license restrictions may prohibit a candidate from being considered for this role.