42 Results for

Customer Service Manager Jobs in Lawrence, MA

Jobs

Sudbury, MA

$19.40–$25.20 / hour

The Assistant Customer Service Manager provides support to the front end by assisting the Customer Service Manager in overseeing the daily front end operations of the store and ensuring customer satisfaction by providing skill development and on-the-job training for all front end associates. Loud noise, slippery floor surface, hazardous equipment (mechanical moving parts), contact with sharp objects, contact with skin irritant, toxic exposure (see material safety data sheet), nuisance dust fumes, sprays, and hazardous cleaning solutions.

30+ days ago

Wellesley, Massachusetts

$19.40–$25.20 / hour

Overview:

Loud noise, slippery floor surface, hazardous equipment (mechanical moving parts), contact with sharp objects, contact with skin irritant, toxic exposure (see material safety data sheet), nuisance dust fumes, sprays, and hazardous cleaning solutions.

30+ days ago

Lowell, MA

This role oversees day‑to‑day customer service operations, ensures pricing and order management accuracy, and acts as a key interface between customers, Sales, Business Operations, and Product Lines.

Oversee order management activities, including new orders, change orders, sample orders, returns, and credit/debit transactions, ensuring accuracy and compliance with internal policies.

30+ days ago

Wilmington, MA

As a key cross-functional partner, this role ensures alignment between Customer Service and Sales, Engineering, Operations, and Business Applications & Systems Teams to support business objectives and customer outcomes. The ideal candidate brings strong business acumen, the ability to influence across functions, and a demonstrated track record of driving performance through people, process, and systems.

13 days ago

Boston, MA

$101,000–$140,000 / year

p>The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.

Your role:

Provides inputs towards the development of advanced, scalable operational frameworks for new service offerings, ensuring these frameworks are integrated seamlessly with existing systems and can support future growth.

30+ days ago

Newton, MA

$16–$22.20 / hour

p>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.

In select stores that do not have a Framing Manager only, responsibilities also include:

Leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

30+ days ago

Newton, MA

$16–$22.20 / hour

li>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.

In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

30+ days ago

Everett, MA

$16–$22.20 / hour

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Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.

In select stores that do not have a Framing Manager only, responsibilities also include:

Leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

30+ days ago

Seabrook, NH

$20.15–$21.15 / hour

Service ManagerHobby Lobby Stores New opportunity available for a Customer Service Manager. Hampshire Seabrook570 Lafayette Road, Unit 60103874.

30+ days ago

p>Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Whether you're assisting at the register during a rush, mentoring associates, or keeping the service area running seamlessly, you'll play a key role in creating a welcoming and positive store atmosphere.

6 days ago

p>With empowered team members in more than 40 countries, Parker serves customers across aerospace & defense, energy, HVAC & refrigeration, in-plant & industrial equipment, off-highway and transportation.

Our Purpose - Enabling Engineering Breakthroughs that Lead to a Better Tomorrow - comes to life through our people-first culture where teamwork drives performance, inclusion fuels innovation and growth is encouraged.

25 days ago

Boxborough, Massachusetts

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3+ years of leadership experience in a call center or customer service environment.

Monitor and analyze KPIs, call metrics, and performance reports to drive results.

4 days ago

Peabody, MA

p>• Serve as the professional insurance resource for residents and families regarding the Erickson Advantage Health Plan • Review employer group coverage to help residents and families understand their benefits • Maintain strong knowledge of CMS regulations and guidelines related to Medicare Advantage Plans • Participate fully in community resident prospecting events, including registration, tours, and answering questions about amenities • Create and conduct sales events to support residents in making informed health insurance decisions • Generate long-term client sources through referrals, lead-generation, and responding to provided leads • Provide exceptional service to retain EA Health Plan members, including timely responses to benefit questions and issue resolution via in-person, phone, or electronic communication • Assist residents during Medicare Advantage Open Enrollment with evaluating employer or supplemental insurance options.

• Current health insurance license required • Bachelor's degree preferred; equivalent experience accepted • Experience in sales/marketing to Medicare-eligible markets preferred • Excellent verbal and written communication abilities • Proficiency in current Microsoft Office applications.

30+ days ago

Everett, MA

$16–$22.20 / hour

30+ days ago

Boston, MA

$51,000–$86,500 / year

CSMs must enable an environment that develops our front-line team members and fosters mutual respect, trust, responsibility, and core values while connecting people and improving lives during our day-to-day operation.

2 days ago

Boston, MA

$51,000–$86,500 / year

Feel free to be yourself at American.

2 days ago

Boston, MA

$98,000–$134,000 / year

Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.

5 days ago

Boston, MA

$98,000–$134,000 / year

Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Ability to fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable .

5 days ago

Seabrook, NH

As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. With a focus on leadership training, customer service excellence, and operational expertise, you'll receive hands-on assignments and structured learning opportunities.

30+ days ago

$65,716.21–$78,117.19 / year

li>Maintain working knowledge of commonly utilized Town processes and services, including but not limited to DPW requests, Recreation and Youth Services programming, Treasurer/Collector transactions, Assessor inquiries, Human Resources processes, Purchasing procedures, Town Clerk services, and permitting functions. Provides comprehensive assistance to residents, businesses, and visitors by serving as the Town's primary front-facing customer service representative, ensuring a welcoming and efficient first point of contact and guiding individuals to appropriate departments, services, and municipal resources.

12 days ago

Framingham, MA

Full time

As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. An applicant's criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense, any documentation or information demonstrating the rehabilitation of the applicant, the time elapsed since the offense, and any other relevant information.

30+ days ago

Waltham, MA

As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. Parts Sales & Inventory Management - Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.

30+ days ago

Framingham, MA

p>As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors.

Parts Sales & Inventory Management - Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.

10 days ago

Waltham, MA

As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. Additional Benefits for Full-Time AutoZoners: + Paid time off + Life, and short- and long-term disability insurance options + Health Savings and Flexible Spending Accounts with wellness rewards + Tuition reimbursement Minimum age requirements may apply.

3 days ago

Boston, MA

Remote

$49,700–$88,800 / year

Manages both people and processes, tracking quantity and quality of agent performance and customer experience and the impact on the overall performance of the center, forecasting phone and MyChart volume to ensure adequate staffing needs; and liaising and relationship building with practice leadership teams to build and sustain a high quality, well integrated regional access team.

The fraudulent LinkedIn messages and emails, which do not originate from any Executives LinkedIn account or of UnitedHealth Group's email domains, or those of any of its operating divisions, supposedly conducts an interview via a Zoom meeting, offers a work from home job at Optum, emails an application, sends a fake check by next day delivery through USPS and asks recipients to pay a vendor a large dollar amount.

30+ days ago

Natick, MA

$15–$17.90 / hour

Notify customer service manager or assistant customer service manager of any problems: customer inquiries or complaints, incorrect prices or poorly marked merchandise, errors/problems with UPC codes, change and coin needed, potential security problems, shrink problems within the store, perishable overstock at check stand (returns), or any unusual problems or situations.8.

Machines, tools, and equipment utilized:

Scanner, scales, adding machine, check scanner, cash register, shopping cart, POS system, phones/paging system, store computer system, bagging supplies, U-boats, approved cleaning supplies.

30+ days ago

Sudbury, MA

$15–$17.90 / hour

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Loud noise, slippery or cluttered floor surface, hazardous equipment (mechanical moving parts), contact with sharp objects, contact with skin irritant, toxic exposure (see material safety data sheet), nuisance dust fumes, sprays, and hazardous cleaning solutions.

Safety Risk Factors.

2 days ago

Wellesley, Massachusetts

$15–$17.90 / hour

Scanner, scales, adding machine, check scanner, cash register, shopping cart, POS system, phones/paging system, store computer system, bagging supplies, U-boats, approved cleaning supplies.

30+ days ago

Haverhill, MA

$62,000–$67,000 / year

Position Summary: Vallen''s Supervisor Inside Sales (Customer Service Supervisor) is a staff management position that assists Customer Service Manager with supervisory responsibilities for all remote and physically present associates that they have responsibility for by performing the following duties personally or through delegation to associates. A.) from four-year College or university preferred; or three to five years inside sales and supervisory experience and/or training; or equivalent combination of education and experience.

30+ days ago

Malden, MA

Fosters strong customer relationships by proactively contacting customers daily to ensure timely execution of order fulfillment, communicating the status of orders, and developing an in-depth understanding of our customers' expectations. This person must be knowledgeable of our product lines and will be responsible for entering customer orders, providing status updates and responding to customer inquiries and issues with a high level of integrity.

30+ days ago

Malden, MA

li>Fosters strong customer relationships by proactively contacting customers daily to ensure timely execution of order fulfillment, communicating the status of orders, and developing an in-depth understanding of our customers' expectations. This person must be knowledgeable of our product lines and will be responsible for entering customer orders, providing status updates and responding to customer inquiries and issues with a high level of integrity.

30+ days ago

Manchester, NH

p>Category/Area of Expertise: Retail Operations Job Requisition: 503661 Address: USA-NH-Manchester-79 Bicentennial Drive Store Code: Store 08177 Management (2756249) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early .

30+ days ago

Portsmouth, NH

Category/Area of Expertise: Retail Operations Job Requisition: 501616 Address: USA-NH-Portsmouth-800 Islington Street Store Code: Store 08149 Management (2741211) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early r.

30+ days ago

Waltham, MA

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· Provide outstanding customer service: You will provide friendly, knowledgeable, and prompt assistance to clients by answering incoming calls and emails while promptly addressing all inquiries, concerns, and requests.

Customer Service Manager (Office Manager) (Site Director).

30+ days ago

Andover, MA

$25–$27 / hour

Who We Are: West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Windows, Doors, and Flooring. Our dedication to fostering a strong, value-driven culture has consistently earned us the Top Workplaces USA award as one of the nation's top employers, including recognition in Leadership, Purpose & Values, and Compensation & Benefits.

26 days ago

Malden, MA

p>Qualifications:

High School Diploma/GED 2-5+ years of customer service experience Superior customer service and listening skills with the ability to handle difficult situations with poise and tact Proactive with the ability to work independently and in a team environment Professional telephone and email etiquette Displays empathy, understanding, and patience with customers and employees Strong computer skills with proficiency in MS Office Programs Electronic Data Interchange (EDI) experience a plus Excellent organizational skills with the ability to work in a fast-paced environment under pressure Positive, upbeat and goal driven. This person must be knowledgeable of our product lines and will be responsible for entering customer orders, providing status updates and responding to customer inquiries and issues with a high level of integrity.

30+ days ago

Danvers, MA

$29–$35 / hour

p>Florida Boca Raton Boynton Beach Bradenton Brooksville Cape Coral Clearwater Cocoa Coconut Creek Crestview Davenport Deerfield Beach Delray Beach Destin Doral Estero Fort Myers Ft Walton Beach Gainesville Gulf Breeze Jacksonville Jupiter Lake Mary Lake Worth Lakeland Largo Lutz Melbourne Milton Naples Neptune Beach New Port Richey Ocala Odessa Oldsmar Orange Park Ormond Beach Palm Beach Gardens Palm Harbor Palmetto Bay Parrish Pembroke Pines Pensacola Plant City Pompano Beach Port Charlotte Port Orange Port St Lucie Riverview Royal Palm Beach Sanford Sarasota Satellite Beach St Augustine St Johns St Petersburg Stuart Tallahassee Tampa Viera Wellington Wesley Chapel West Melbourne Winter Garden Winter Haven Winter Springs.

Florida Parrish St Augustine Brooksville Satellite Beach West Melbourne Cocoa Port Charlotte Melbourne Winter Garden St Johns Naples Boca Raton Palm Harbor Jacksonville Winter Haven Lutz Ormond Beach Stuart Fort Myers Pembroke Pines Crestview Delray Beach Gainesville Palmetto Bay New Port Richey Cape Coral Largo St Petersburg Destin Orange Park Tampa Jupiter Port Orange Wellington Oldsmar Sanford Lake Worth Clearwater Ft Walton Beach Port St Lucie Coconut Creek Ocala Tallahassee Boynton Beach Estero Palm Beach Gardens Riverview Pompano Beach Deerfield Beach Royal Palm Beach Pensacola Milton Gulf Breeze Viera Sarasota Doral Davenport Neptune Beach Bradenton Odessa Orlando Lakeland Plant City.

30+ days ago

Westford, MA

li>interpersonal, and written skills are required Ability to work in a high-energy, team environment is required Exceptional customer service, organizational, and communication skills are required Strong problem solving and decision-making skills are required Perks and Benefits: We offer a wide variety of rewards to support your health, wealth, and mental well-being. Cookie Settings Deny Allow Assistant Manager I Location 1 Carlisle Rd, Westford, Massachusetts, 01886 Job Id R-264289 Save Apply Now Back to search results Previous job Next job JOB DESCRIPTION We're seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development.

20 days ago

Medford, Massachusetts

p style="margin:0px">Serves as primary department contact for customers:

Serves in a highly visible capacity as resource for department including frequent interactions with internal and external customers; communicates on behalf of Department Administrator and Chair and other staff to explain or disseminate information. This position serves as a “front-of-house” and customer service manager in a busy office, and central source of information and problem-solving for students, faculty, staff, and external constituents; regularly answers questions about the department through phone, email, and face-to-face communication.

4 days ago

Plaistow, New Hampshire

p>Pexco’s innovative products are utilized in fluid handling, electrical insulation, traffic safety, infrastructure, and lighting applications across aerospace & defense, medical, electronics & semiconductors, mobility, environmental testing, pharmaceuticals, food & beverage, and other high-growth end-markets. The Company is primarily engaged in designing and manufacturing not only extruded plastic (commodity to high-performance) tubes and profiles through an expansive twelve-site footprint but also specializes in the injection molding of high-performance polymer parts.

18 days ago

Billerica, MA

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30+ days ago

Danvers, MA

$48,750–$70,000 / year

We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services.

Will occasionally be exposed to hazardous machinery (compactor, baler, forklift), solvents (cleaners, detergents), radiation (Microwave in break room), continuously exposed to dust and frequently exposed to temperature fluctuations.

30+ days ago

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Customer Service Manager Jobs in Lawrence, MA

Customer Service Assistant Manager Roche Bros Supermarkets

Customer Service- Assistant Manager Roche Bros. Supermarkets

Customer Service Manager MACOM Technology Solutions Holdings Inc

Customer Service Manager Spirax Group plc

Customer Service Manager - Boston, MA Philips

Customer Service Mgr The Michaels Companies Inc

Customer Service Mgr *2 The Michaels Companies Inc

CUSTOMER SERVICE MANAGER (PART-TIME) The Michaels Companies Inc

Customer Service Manager Hobby Lobby Stores Inc

Customer Service Manager Albertsons Companies Inc

Division Customer Service Manager Parker Hannifin Corp

Customer Service Manager Papalia

Medicare Sales and Customer Services Manager Erickson Senior Living

CUSTOMER SERVICE MANAGER/SUPERVISOR (PART-TIME) NIGHTS AND WEEKENDS The Michaels Companies Inc

Customer Service Manager, Airport Customer Care (Boston, MA, US) American Airlines Mexico

Customer Service Manager, Airport Customer Care (Boston, MA, US) American Airlines

Feel free to be yourself at American.

Manager, Airport Ramp Operations (Boston, MA, US) American Airlines Mexico

Manager, Airport Ramp Operations (Boston, MA, US) American Airlines

MANAGER IN TRAINING AutoZone Inc

Customer Service Center Manager Andover Public Schools

Manager In Training Autozone

Part Sales Manager - Full Time AutoZone Inc

Part Sales Manager - Part Time AutoZone Inc

Part Sales Manager – Full Time AutoZone, Inc.

Customer Service Supervisor UnitedHealth Group Inc

Customer Service Cashier Roche Bros Supermarkets

Customer Service- Bagger Roche Bros. Supermarkets

Customer Service- Cashier Roche Bros. Supermarkets

Supervisor Cust Service - Integrated Supply Vallen Distribution Inc

Customer Service Representative: M-F 7:00-3:30 Reily Foods Company

Customer Service Representative Reily Foods Company

FT-Assistant-Customer-Service-Manager-Trainee-(H) Hannaford Bros. Co LLC

FT-Customer-Service-Manager-Trainee-(H) Hannaford Bros. Co LLC

Family Owned Environmental Company is looking for Customer Service Member U.S. Environmental Rental

Customer Service Specialist West Shore Home, Inc.

Account Services Representative Reily Foods Company

Licensed Salon Manager Sport Clips Inc

Assistant Manager I Dollar Tree Inc

Administrative Coordinator - Department of Music Tufts University

Customer Service Rep Pexco Careers

Service Technician (Flat Rate) High Octane Harley-Davidson

Retail Sales Manager (Assistant Store Manager) CK Hutchison Holdings Ltd

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