33 Results for

Customer Service Desk Jobs in Madison, WI

Jobs

Madison, WI30+ days ago

$13.50–$19.80 Per Hour

They are the first point of contact for all service requests needing support for technical/IT issues involving desktop, laptop or network services from local personnel or from employees using remote network access. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It!

Madison, WI30+ days ago

Provide first level support including but not limited to: resetting passwords,troubleshooting hardwareremotely (Laptops, iPads, Desktops, Printers, etc.),troubleshootingsoftware (proprietary software and other applications utilized by the client), and other “how-to” questions. As a Bilingual Service Desk Analyst, you will be responsible for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests.

Madison, WI30+ days ago

As a central point of contact, they create meaningful first and lasting impressions and serve as a liaison between patients/families/visitors and members of the health care team to address questions, provide non-medical information and to simply help patients/families/visitors navigate their healthcare experience. With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.   .

Madison, WI23 days ago

$20–$20 Per Hour
Contractor

Job Title: Area Office Service CoordinatorLocation: Madison, WI - Onsite 12 months+Job Summary:Under the direction of the Enterprise Services Manager (ESM) or Area Operations Manager (AOM), the Area Customer Service Coordinator supports daily operations, implementations, service expansions, and administration of Managed Services Accounts across multiple customer locations. Travel between multiple client sites as needed to cover absences, vacations, training, or business needs.

New!

Verona, WI1 day ago

Remote

$14.50–$15 Per Hour

Exceptional communication and active listening skills, with the ability to build rapport and handle difficult situations professionally; navigating multiple systems and maintaining a positive attitude under pressure; quick-thinking problem solver; and self-motivated with a strong work ethic and effective time management in a home office setting. Sales-focused mindset: Proven ability to sell and upsell products/services while delivering excellent customer service.

New!

Barneveld, WI3 days ago

This position ensures smooth day-to-day business functions by managing customer inquiries, coordinating operational activities, and supporting internal processes. Serve as a primary point of contact for customer inquiries related to orders, including returns, replacements, cancellations, tracking, and shipping issues.

Madison, WI30+ days ago

INTERVIEW PROCESS: Microsoft Teams Video On & Audio On DESCRIPTION OF ROLE: The goal of this position is to increase support to Wisconsin’s schools and districts for state reporting tasks as well as provide training and presentations related to several data applications. The position performs direct WISEdata customer support services for school and district clients (LEAs) by responding to CRM tickets, emails, and phone calls.

Madison, WI30+ days ago

REQUIRED SKILLS: (Need Majority; 5+ Years) * Service Desk & IT/Desktop Support (2–5+ years of relevant experience) * Troubleshooting hardware, operating system, and software issues (2–5+ years of relevant experience) * Strong customer service and communication skills * NICE TO HAVE SKILLS: * Familiarity with ITSM / ticketing systems (e.g., Cherwell) * Experience writing technical and end-user documentation * Imaging and deploying PCs (2–5 years of experience)

Madison, WI30+ days ago

Madison, WI11 days ago

$16–$18 Per Hour
Full-time

Working at Hilton Madison Monona Terrace comes with more than just a great team—enjoy a wide range of perks and benefits, including: • A free, well-balanced meal every shift. Join the team at Hilton Madison Monona Terrace, part of the Marcus Hotels & Resorts family, and be one of the first friendly faces our guests see when they arrive.

Sauk City, WI20 days ago

Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests. Hotel Front Desk Agent responsibilities include registering guests, managing reservations, and providing information about rooms, rates, and amenities.

Janesville, Wisconsin10 days ago

Duties include answering help desk calls and walk-ins; troubleshooting and resolving hardware and software problems; installing hardware and software; maintaining records and logs; troubleshooting network and telephone problems; monitoring, testing, and documenting network infrastructure; and first-line support for flexible education technology and learning management systems. Utilize a work order software system to accurately log and manage all incoming work orders in a timely manner; conduct problem determination (triage) for the Information Technology Services help desk; prioritize and assign work orders to other areas of IT as appropriate; and log equipment configurations and repairs.

Madison, Wisconsin30+ days ago

$12–$12

Beacon Technologies offers career advancement opportunities, extensive training, and excellent benefits including paying for health and dental premiums for salaried employees. This contracting position will work within the Enterprise Service Desk team to perform the following responsibilities:Provides support to end users on a variety of issues.

Fort Atkinson, WI11 days ago

Madison, WI18 days ago

The YMCA - West is looking for a energetic, positive and creative sales minded manager to assist the Front Desk Manager in providing direction and coordination of the Membership Service Department. Increases member retention by demonstrating and training others to provide personalized member experiences and to build positive relationships with and among members, staff, volunteers and/or guests.

New!

Madison, WI6 days ago

$18–$20 Per Hour

Placon employment offers are contingent upon the successful completion of a pre-employment drug test, basic physical, background check, educational verification, and reference checks (as applicable). This role requires the ability to work through differing perspectives and resolve conflict in a respectful and professional manner consistent with The Placon Way.

Madison, Wisconsin11 days ago

Serve as a primary front desk and reception desk staff member, providing exceptional customer service as the first point of contact for visitors, alumni, donors, vendors, and staff—both in person and via phone and email. Overview: The Customer Relations and Operations Specialist plays a critical role in delivering exceptional customer service while supporting key operational and administrative functions across the organization.

Madison, Wisconsin30+ days ago

We believe that private support grows out of good relationships between campus leaders, faculty and program staff who need support, and the alumni and friends who want to invest in UW–Madison. Excellent organizational, office, and communication skills: Ability to manage tasks efficiently and communicate effectively with diverse groups.

Cottage Grove, WI30+ days ago

Magee is currently partnering with a client in Wisconsin that is hiring an SAP Business Analyst – Help Desk to support a dynamic, fast-paced SAP environment within the wholesale fitness equipment industry. If you're detail-oriented, a strong communicator, and eager to grow your SAP career, this is a great opportunity to join a collaborative team preparing for an S/4 transition.

Madison, WI30+ days ago

Lead and manage the Accounts Payable team, fostering a culture of excellence, collaboration, and continuous improvement while overseeing day-to-day operations to ensure efficient workflows, accuracy and timeliness in invoice posting and payment processing, correct reporting, and compliant data management. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations.

Madison, Wisconsin30+ days ago

Discount Tire was founded in 1960 by Bruce T. Halle in Ann Arbor, Michigan, with a single store, an inventory of only six tires, and a promise to treat people right. Today, it is the nation’s largest independent tire and wheel retailer with over 1,200 stores across 40 states and over 31,000 employees.

Madison, Wisconsin30+ days ago

Janesville, Wisconsin30+ days ago

Fort Atkinson, Wisconsin18 days ago

Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety. Guest Services Assistant Manager, Guest Services Assistant Manager-PM, Pricing Coordinator, Online Shoppers, Cashiers, Baggers, Cart Runners, Service Desk Associates, Guest Service Representatives, Cash Office Clerks.

New!

Fort Atkinson, Wisconsin4 days ago

Monona, WI30+ days ago

Full-time

Perform cashier functions, including open/close register, ring sales, complete tender transactions, bag merchandise, make money drops and knowledge of produce codes . A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.

Monona, WI29 days ago

Full-time

Madison, WI30+ days ago

DESCRIPTION OF ROLE: Working under the close supervision of the Help Desk Supervisor within the Bureau of Technology Management (BTM), this role provides Level One troubleshooting and support for department-provided hardware and software solutions, supporting a large statewide customer base. REQUIRED SKILLS: (Need Majority; 2+ Years) · Excellent customer service skills; ability to work with diverse customers calmly and respectfully (including potentially difficult situations).

Madison, Wisconsin30+ days ago

Madison, WI30+ days ago

Madison, Wisconsin11 days ago

This role will take ownership of the IT Service Desk, including supervising team members, ensuring resolution of escalated tickets, and providing technical end-user support by troubleshooting client system and application issues. Financial health and wellness benefits - retirement savings plan; fiduciary advisor; identity theft plan; Section 125 flexible benefits; income protection – life insurance, short-term disability, long-term disability; Employee Assistance Program (EAP).

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Customer Service Desk Jobs in Madison, WI

Jobs

Service Desk AnalystAmerican Technology Consulting

Service Desk Tech ICompuCom

Bilingual Service Desk Analyst (German/English)CAI

Service Desk AttendantUnityPoint Health

Area Customer Service CoordinatorMetasys Technologies, Inc.

Remote Customer Service RepresentativeAFNI

Operations Coordinator and Customer Service RepresentativeSummit Golf Brands

Help Desk TrainerAmerican Technology Consulting

Help DeskAmerican Technology Consulting

Help Desk AnalystAmerican Technology Consulting

Front Desk AgentHilton Madison Monona Terrace

Front Desk RepresentativeHoliday Inn Express & Suites Sauk City

Help Desk Support TechnicianBlackhawk Technical College

Junior Help Desk TechnicianBeacon Technologies

Front Desk RepresentativeCountry Inn & Suites Fort Atkinson

Front Desk Assistant ManagerYMCA of Dane County

Customer Experience Liaison (Receptionist / Administrative Assistant)Placon Corporation

Customer Relations and Operations SpecialistWisconsin Foundation and Alumni Association

Customer Relations Coordinator (20 hours/week)Wisconsin Foundation and Alumni Association

SAP Customer Support ExecutiveHIKINEX

Manager, Accounting ServicesSerco

Tire Service Technician - Verona RoadDiscount Tire

Tire Service Technician - MadisonDiscount Tire

Tire Service Technician - East Washington AveDiscount Tire

Tire Service Technician - JanesvilleDiscount Tire

Guest Services Department ManagerFestival Foods

Guest Service Representative (Part Time)Festival Foods

FRONT END/CASHIERMetro Market

FRONT END/CASHIERKroger Co.

IT SupportAmerican Technology Consulting

HelpDeskAmerican Technology Consulting

Helpdesk TrainerAmerican Technology Consulting

Lead Computer Support - Package DeploymentFlad Architects

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